Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11553415November 3, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at 55 MPH, the gear shifter independently shifted from tenth gear to first gear. The contact noticed that the RPM was raised high. The vehicle was taken to the dealer and diagnosed with a failed clutch system. The contact was informed that the clutch system needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to complete the repair were ordered. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553322November 2, 2023
POWER TRAIN
Transmission has hard shifts between 3rd and 4th gear and when reaching 10th gear dashboard show’s transmission shifting to 1st and then 7th before slamming into 9th gear. This caused a panic situation at high speeds. Vehicle has since been to the dealership and advised that a new transmission is needed. Without performing any of Fords TSB for possible problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553232November 2, 2023
POWER TRAIN
In August 2023 at less than 30,000 miles, my 2018 Ford F-150 King Ranch began displaying unintended motive behaviors resulting in the power train fault indicator (wrench symbol) being displayed for the first time since owning the vehicle. The vehicle was sluggish during gear shifting while in motion in traffic. At times there were very loud “clunky” sounds. When I made attempts to contact the dealer regarding the problem, I was informed that it would be months before their only transmission repair technician would be able to get to my vehicle as there was a backlog of transmission repairs. I was referred to another Ford dealer who has recently diagnosed the vehicle and informed me that I will need to replace the transmission at personal cost in excess of $7,000. I find this very alarming after reading about similar incidents by Ford F-150 owners (worldwide) going back as far as 2011. Also highly problematic for me as a three-time F-150 truck owner, is that in October 2017, Ford was in the process of issuing safety recall notices for their F-150 trucks containing six speed automatic transmissions—one month before purchasing my vehicle with the 10 speed automatic transmission. I am the only person who operated the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552961November 1, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while in seventh gear, the vehicle downshifted to first gear. While attempting to accelerate from a stop, the vehicle failed to move forward. The transmission also shifted hard from first gear to third gear. While accelerating, the vehicle unintendedly shifted into neutral. The power train malfunction and reduce power messages were displayed. The contact called the local dealer, who stated that the failure might be due to the valve body or the transmission. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553005November 1, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle rattled excessively. The contact stated that after the fluid levels increased, and the vehicle warmed up, the rattling ceased. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that all the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552877October 31, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle began to sputter. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Crown Motors, at 555 Cypress Ave., Redding, CA 96001, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle. The failure mileage was approximately 72,909.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552666October 30, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that during a cold engine start-up, an abnormally loud ticking sound was coming from the engine. There was no warning light illuminated. The contact called the dealer and was informed that the failure was a common issue linked to the cam phasers. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552236October 27, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving 65 MPH, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. Due to the failure, the contact pulled over and had the vehicle towed to a local dealer where the mechanic discovered a loss of compression in cylinder #6. The contact was also informed that the engine needed to be replaced due to a defective engine long block. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552166October 27, 2023
ENGINE, ELECTRICAL SYSTEM
Vehicle randomly stalled out as I was slowing down and an error appeared stating that there was a problem with the auto on/off feature and that I would need to put the vehicle in park and restart it manually. Fortunately I was turning onto a side road but if this was to happen as I was trying to make a quick turn through traffic it would have been a much larger issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551303October 23, 2023
ENGINE
Camshaft phasers have failed, and turbo charger actuator arms are rattling bad. These damages were not caused by driver, but they are a result of the manufacturer. I have already spent $5000.00 on this vehicle for the camshaft phasers and now have to fork out another $3000.00 on the turbo. According to a lawsuit/injunction by the DOJ, my truck meets the criteria to have the recall covered but Ford customer care said no.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551357October 23, 2023
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
The contact owns a 2018 Ford F-150. The contact stated that the interior lights illuminated, and the rear driver's door message was displayed. The battery was drained due to the failure. The contact located a similar article on YouTube regarding the rear driver's door and that the wiring harness was frayed. The contact spoke to her neighbor, who experienced the same failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to NHTSA Hotline for assistance. The failure mileage was approximately 38,391.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551446October 23, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 65 MPH, the vehicle inadvertently down shifted from 5th to 1st gear with the accelerator pedal depressed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a double clutch transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 71,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551176October 21, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
When I first start driving the transmission does not seem to know what gear it should be in. It will start in first, jump to four and even at a stop with remain in fourth. As I start to move it will drop back to first and then jump to eighth. It will bounce between gears like this for the first half a mile or so then seems to settle back down. When it is jumping around gears the shifting is extremely hard and causes the truck to lunge, shaking the passengers and driver. I have started to notice over the last couple weeks it is getting worse and lasting longer into the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551079October 20, 2023
VISIBILITY:GLASS, SIDE/REAR
Rear Slider Windshield Randomly Shattered glass everywhere while vehicle parked no signs of impact no force entry just glass everywhere. vehicle parked in secure area. the only plossible clause I can think of is Remote start I assume it was the remote start. I verified AC status and no defrost was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551089October 20, 2023
ENGINE
I bought my truck in the middle of 2022 with around 20,000 miles on it. Within the recent months, I started to hear a knocking/rattling noise every time I start my truck. When looking into it and asking some mechanics/technicians, I was told my truck year and engine had problems with the cam phasers and there might be a warranty or recall out for it. I found out that there was a Customer satisfaction program 21N03 with additional supplements. I looked further into it and called Ford to see if there was anything to be done and they recommended me to this site. As of the 2nd half of last year, this truck is new to me and still has under 50,000 miles on it. The customer satisfaction program ended before I ever heard the noises this year. The program ended January 1st, 2023. As the owner of a ford model in this program, I was never informed or made aware of needing to get this taken care of, nor did the dealership that sold me the truck, or service shops when getting my truck serviced make me aware or inform me of the issue with ford models and years similar to mine. The customer satisfactions program also state they would send letters out to all Ford owners with this important information. Outside of never learning of this until asking shops and researching, I also never got a letter as a Ford owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550872October 19, 2023
POWER TRAIN
The transmission is failing on my truck. This is a known issue with my year model F150 where the 10speed transmission since I bought it brand new shifts terribly causing it to shutter and shake. It got worse over time and continued to bring it up to the dealership. Finally my last check up I said it is getting really bad and they said it was fine. Then driving it down the highway I almost get in an accident. Out of know where it downshifted from about 70 mph to almost 50 causing the car to violently jolt and the wheels squeeling. Then I couldnt accelerate again for a few seconds and luckily the car started accelerating again. Car behind me had to lock up the breaks and I honestly thought we were going to flip. Reverse stopped working and then all of a sudden after all of that a orange wrench light came on(never came on before that). When you turn the vehicle off the orange wrench goes away until you drive it for about 15 minutes. Brought it back into the SAME dealership and did a drive along with a mechanic and he said before we left the parking lot that he can tell it is the transmission and if he drove it when I brought it in before he would have known that was the issue. Even told by the mechanic that this is a known issue by Ford HQ for 2018 and 2019 models. It was fixed in 2020, but they have no real fix for my year vehicle and told me there is about a 50/50 chance that a new transmission would help. Very scary that they will not only not address it, but let people continue to drive these vehicles with this issue that could cause major accidents on the road. They now say I need a new transmission and not covered by warranty of course, pushing back on the issue so they don't have to pay is more important than my safety and the safety of my kids that were in the back. Absolutely horrible that they put $$ over safety on a well documented issue with this year vehicle. I have see hundreds of reviews out there reporting this same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550590October 18, 2023
ENGINE
Ford issued Customer Satisfaction Program 21N03 on Nov 19th, 2021 which covers all F-150s manufactured in their Deerborn plant from March 2016 through Nov 2019 which mine was. My truck is now in dire need of this repair and Ford is refusing to cover this. Since Ford did not include my VIN in this program I was never notified in Nov of 21 during which time I was well within the mileage limit as to which they would cover the repair. I asked Ford why my VIN wasn't included in this program and they had said I had to be included in a prior program 21B10 to be included in this one. So I asked about the prior program and they indicated to me that it only covered vehicles manufactured in their Kansas plant. From my research it seems as if my truck should have been included in both programs, provided notification at the time and repaired my vehicle as a result. Now I am out of the mileage after 2.5 years of further driving and have a very expensive $3,500 repair bill in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550612October 18, 2023
POWER TRAIN, SEATS
The transmission slips and jumps into different gears while driving. When applying the accelerator from a stop the truck will not move due to it being in 7th gear, when it finally decides to move it shifts hard jolting the truck. The electric driver seat moves around, it is not stable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550410October 17, 2023
ENGINE
Engine ticking diagnosed by mechanic found to be scoring on two roller rockers on different sides on the engine. ALL ROCKERS, LIFTERS, PRIMARY AND SECONDARY TIMING CHAINS WITH TENSIONERS ARE RECOMMENDED. The cost of this repair was $6,856.56
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550465October 17, 2023
POWER TRAIN
New transmission installed due to surging, “thunking “ and transmission failure light on. Approximately 300 miles after installation of new transmission while driving at 70 MPH there was another “thunk” like the truck had been rear ended. The transmission gear indicator went from 10 to 1. There was no throttle response for 5 seconds. Truck decelerated rapidly causing a potential rear end accident. Wife following, along with other drivers, smoke coming from under the truck. Pulled off freeway when able. Was not able to determine issue. Drove another 100 miles to destination. Truck has been at dealer for 3 weeks as technician seeks a diagnosis. Ford needs to address the 10 speed transmission issues. A truck with 85,000 miles should not need a new transmission, then have a secondary dangerous failure 300 miles later. Truck has been at dealerships in Georgia and Florida for 2.5 months this summer/fall as new parts are installed and diagnostic work conducted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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