Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11307066February 4, 2020
SERVICE BRAKES
THE BRAKE MASTER CYLINDER WENT OUT WHILE I WAS DRIVING AND I NEARLY HIT THE CAR IN FRONT OF ME. WHEN I TOOK THE TRUCK INTO THE SHOP, I WAS TOLD THAT THE MASTER CYLINDER HAD A LEAK AND WOULD NOT CONSISTENTLY HOLD PRESSURE SO IT HAD TO BE REPLACED. AFTER DOING SOME RESEARCH, I FOUND A RECALL BY FORD WITH RECALL ID 16S24 FOR THIS EXACT SAME PROBLEM AND WHEN I WAS TOLD WHAT NEEDED REPLACED, IT WAS ALMOST WORD FOR WORD WHAT THIS RECALL STATED. I FOUND THIS INFORMATION AFTER I HAD ALREADY GOTTEN THE MASTER CYLINDER REPLACED SO I CALLED FORD TO SPEAK WITH THEIR RECALL DEPARTMENT. I WAS TOLD THAT THIS ISSUE WAS NOT COVERED BY THE RECALL BECAUSE MY TRUCK WAS MANUFACTURED AFTER THE DATE OF WHAT WAS DEFINED IN THE RECALL. IT SEEMS TO ME THAT A TRUCK BUILT IN THE SAME YEAR THAT HAD MASTER CYLINDERS AFFECTED WOULD BE COVERED BY THE RECALL. THIS REPAIR COST $663.57. LOSING BRAKE PRESSURE COULD HAVE CAUSED SERIOUS INJURY HAD I BEEN ON THE HIGHWAY OR NEEDING TO COME TO AN ABRUPT STOP. A PICTURE OF THE REPAIR INVOICE IS ATTACHED BUT A BETTER COPY CAN BE PROVIDED UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307046February 4, 2020
UNKNOWN OR OTHER
THE TRUCK HAS A 3 PANE, POWER SLIDE, AND DEFROST REAR WINDOW. THE REAR WINDOW ON THE PASSENGER SIDE RANDOMLY SHATTERED. THE WINDOW ITSELF DID NOT FALL OUT AND DIDN'T VISUALLY HAVE ANY MARKING SUGGESTING A FORCED ENTRY OR IMPACT. THE VEHICLE WAS STATIONARY IN A PARKING SPOT ALL DAY WHILE AT WORK. THE TRUCK WAS ALSO BACK UP TO A WALL SO IT IS VERY UNLIKELY THAT ANYTHING COULD HAVE HIT IT. THE TRUCK WAS PARKED DIRECTLY UNDER A SECURITY CAMERA AND AFTER REVIEW OF THE FOOTAGE, NO EVIDENCE WAS FOUND AS TO WHAT COULD HAVE CAUSED IT. THE WINDOW ITSELF IS STILL INTACT (AS SHOWN IN THE ATTACHED PICTURE) LIKE THE OUTSIDE LAYERS ARE HOLDING IT TOGETHER. THE WEATHER THAT DAY WAS VERY COLD IN THE MORNING AND GOT RELATIVELY WARM THROUGHOUT THE DAY. I NOTICED THE BROKEN WINDOW AT THE END OF THE DAY WHEN LEAVING WORK. THIS WINDOW IS BEING REPAIRED THIS COMING MONDAY FOR $699 + TAX SO I DO NOT HAVE ANY COPIES OF THE INVOICE YET. MY INSURANCE ALSO HAD A HIGHER DEDUCTIBLE THAN WHAT THIS IS GOING TO COST SO I CHOSE TO COVER IT OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306713February 3, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
UNEXPECTEDLY DOWNSHIFTING INTO FIRST GEAR WHILE IN MOTION, SPEED OMETER AND MILEAGE GOES TO ZERO, RPMS STARTS TO RUN HIGH, AND THE TOOL LIGHT ON THE DASH BOARD COMES ON, IN CITY STREETS AND ON HIGHWAY DRIVING. I HAVE TO STOP AND SHUT DOWN THE VEHICLE AND WAIT A FEW MINUTES. WHEN I START UP THE VEHICLE AND PUT IT IN DRIVE GEAR THE TRANSMISSION JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303054January 30, 2020
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HEARD AN ABNORMAL NOISE AND LOST CONTROL OF THE VEHICLE. THE POWER STEERING FAILURE WARNING MESSAGE WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT CALLED LOCAL DEALER (SMITH FORD LOCATED AT 908 E OAK ST, CONWAY, AR 72032) AND A TECHNICIAN WAS SENT TO THE RESIDENCE TO PERFORM A DIAGNOSTIC TEST ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306158January 30, 2020
AIR BAGS, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNED A 2013 FORD F-150. THE CONTACT STATED WHEN HER HUSBAND WAS DRIVING THE VEHICLE AT APPROXIMATELY 70 MPH, THE VEHICLE GAUGES AND RPMS UNEXPECTEDLY WENT INTO A LOWER GEAR. THE STEERING WHEEL THEN CEASED AND THE VEHICLE WAS UNABLE TO BE CONTROLLED, ALONG WITH THE BRAKE PEDAL FAILED TO OPERATE WHILE SHUTTERING AND THE LASTLY THE VEHICLE CRASHED INTO A WALL. THE SIDE AIRBAGS DID DEPLOY BUT THE FRONTAL AIRBAGS DID NOT. THE VEHICLE WAS TOWED TO A IMPOUND LOT AFTER BEING TOTALED. A POLICE REPORT WAS TAKEN. THE CONTACTS SPOUSE WAS THE ONLY PERSON INJURED IN THE CRASH. THE HUSBAND SUSTAINED A BACK INJURY, NUMBNESS, TINGLING IN HIS LEGS, AND A CONCUSSION. THE SPOUSE WAS TAKEN TO THE EMERGENCY ROOM FOR HIS INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11302690January 28, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
I TOOK MY TRUCK IN ALMOST A YEAR AGO IN MARCH TO HAVE RECALL ON TRANSMISSION DOWNSHIFT REPAIRED. JUST IN THE LAST MONTH I HAVE HAD TO BRING MY TRUCK IN 3 TIMES. TWICE MY TRUCK DOWNSHIFTED WHILE ON THE SH-130 TOLLWAY GOING 80MPH AND DOWN SHIFTING TO 40 MPH ALMOST CAUSING ME TO WRECK OR BE STRUCK BY ANOTHER VEHICLE. AGAIN TODAY I WAS DRIVING MY VEHICLE ON HWY AND ENGINE LIGHT CAME ON. SAME EFFECT EXCEPT THIS TIME MY TRUCK REFUSED TO MOVE WITHOUT TURNING IT OFF IN THE MIDDLE OF TRAFFIC. THIS IS 3XS MY LIFE HAS BEEN IN JEOPARDY IN A SHORT PERIOD OF TIME. I HAVE TAKEN IT TO FORD DEALERSHIP WHERE THEY INSISTED TRANSMISSION DOWNSHIFT ISSUE WAS REPAIRED AND SUGGESTED A TUNE UP WAS BEST OPTION. HUNDREDS OF DOLLARS OUT AND AGAIN I'M IN SAME SITUATION I WAS. 3 X NEAR WRECKING OR DEATH AND ALL IN UNDER A MONTH. INITIAL DATE OF SERVICE 1/3/20 SERVICED AGAIN 1/21/20. NOW NEED SERVICE AGAIN. I HAVE KEPT UP WITH SCHEDULED MAINTENANCE ON VEHICLE AND IT DOES NOT HAVE VERY MANY MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302312January 27, 2020
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING ON THE INTERSTATE.DIAGNOSED AS BAD MASTER CYLINDER AND BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301212January 22, 2020
ENGINE
THROTTLE BODY FAILED 12/4/17 LEADING TO ENGINE POWER LOSS AT HIGHWAY SPEED. ENGINE LIGHT AND WRENCH WARNING DISPLAY APPEARED. COULD NOT ACCELERATE. WAS ABLE TO COAST TO SHOULDER SAFELY. RESTARTING THE VEHICLE, IT IMMEDIATELY WENT TO LIMP MODE. VEHICLE WAS TOWED TO DEALERSHIP (APPLE FORD, SHAKOPEE MN). TB WAS REPLACED BY DEALERSHIP SERVICE CENTER. ON 1/22/2020, THE VEHICLE AGAIN LOST POWER ON HIGHWAY AND WARNING LIGHTS CAME ON. AGAIN, WAS ABLE TO COAST TO SHOULDER AND EXIT THE FREEWAY IN LIMP MODE AND GET TO NEARBY DEALERSHIP (WOLD MOTORS, JORDAN MN). DETERMINED THAT THE THROTTLE BODY AGAIN FAILED, WAS REPLACED. TWO FAILURES WITH THE SAME PART IN SUCH A SHORT PERIOD OF TIME INDICATES A CLEAR DEFECT. VEHICLE LOSING POWER DUE TO THIS EQUIPMENT FAILURE TO A VERY UNSAFE SITUATION AND COULD CAUSE AN ACCIDENT AND RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301062January 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE AIR BAGS WARNING LIGHT ILLUMINATED, THE VEHICLE INDEPENDENTLY DOWNSHIFTED TO 1ST GEAR, AND THE WHEEL STARTED TO SLIDE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO (MIKE FERRELL FORD LINCOLN, INC.1705 W 3RD AVE, WILLIAMSON, WV 25661) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V433000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300295January 19, 2020
VISIBILITY/WIPER
THE REAR WINDOW SHATTERED WHILE HAVING THE REAR WINDOW DEFROST ON AND DRIVING ON A HIGHWAY. NOTHING HIT THE WINDOW, NO BIG BUMPS OR IMPACTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299683January 16, 2020
ENGINE, POWER TRAIN, SEATS
1. ENGINE DOESN'T RUN SMOOTH AT HIGHWAY SPEED.. 2. POWERTRAIN, TRANSMISSION - RECEIVED A RECALL 19V-075 FOR SOFTWARE UPDATE NOTICE 6/25/2019. TOOK THE F150 TO GATEWAY FORD DEALERSHIP FOR THE UPDATE. THE NEXT TIME TRIED TO ACCELERATE (8/16/19) THE TRANSMISSION SHIFTER ERADICABLE THE DASH ICONS FLASHED AND THE PICKUP STALLED AS TO BE IN LOW GEAR, I SHUT OFF THE IGNITION AFTER PULLING TO THE SIDE OF THE ROAD, RESTARTED IT AFTER A BIT AND CONTINUED ON MY WAY. THIS HAS HAPPENED AGAIN, NOT SURE OF DATES. AS I WAS TRAVELING OUT OF SOUTH DAKOTA I CONTACTED GATEWAY, THEY SAID TO TAKE THE PICKUP TO ANOTHER FORD DEALERSHIP AND THEY WOULD FIX IT. TOOK IT TO AUTO NATION FORD IN CORPUS CHRISTI, TX. THEY WOULDN'T FIX IT . THEY SAID THE UPDATE WAD ALREADY DONE. THE PICKUP DROVE AND WORKED GOOD PRIOR TO THE RECALL UPDATE AND NOW IT WILL SHIFT RADICALLY AND DASH ICON FLASHING WHEN ACCELERATING RAPIDLY. IN ADDITION THE DRIVERS SEAT IS WEARING OUT. IT SHOULD REAR BETTER THAN THAT. THE PICKUP ONLY HAS 90,178 MILES ON IT AND SHOULD LAST ME LONGER THAN THAT. ONE MORE ISSUE. THE POSITIVE BATTERY POST CONTINUALLY CORRODES. I'VE CLEANED IT MANY TIMES AND STILL CORRODES. PLEASE HAVE SOMEONE ADDRESS THESE ISSUES ON MY F150. I THINK THERE SHOULD BE NO COST TO ME PER YOUR ADVERTISING ON TV. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298976January 13, 2020
POWER TRAIN
MY TRUCK SUDDENLY DOWNSHIFTED FROM 6 GEAR TO 1ST GEAR, AND ALMOST CAUSED ME TO CRASH. I LOOKED ONLINE TO SEE IF OTHER 2013 FORD F150 OWNERS HAVE HAD THIS HAPPEN TO THEM AND SAW THERE WAS A SAFETY RECALL ON MY TRUCK (NHTSA RECALL #19V-075). ON 1/6/2020 I TOOK MY TRUCK TO TOMBALL FORD DEALERSHIP AND THEY CONFIRMED I NEEDED THE REPAIRS LISTED IN RECALL 19V-075. THE SERVICE ADVISOR REACHED OUT TO FORD TO MAKE SURE THE REPAIRS WOULD BE COVERED FREE OF CHARGE. I WAS THEN INFORMED THAT FORD DENIED MY CLAIM AND WOULD NOT OFFER ANY ASSISTANCE TOWARD THE RECALL, DUE TO MY TRUCK HAVING 154,000 MILES. I WAS THEN CHARGED $1,328.31 TO HAVE THE REPAIRS PERFORMED BY TOMBALL FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298626January 11, 2020
ELECTRICAL SYSTEM, STEERING
AN ELECTRICAL PROBLEM IN THE EPAS UNIT HAS RESULTED IN THE LOSS OF POWER STEERING IN MY 2013 FORD F-150. VEHICLE HAS 63,000 MILES AND HAS NO ACCIDENTS AND HAS NOT BEEN SUBJECT TO ABNORMAL DRIVING CONDITIONS. THE PROBLEM PRESENTED ITSELF WHEN THE WEATHER BECAME COLD DURING THE FALL OF 2019. WHEN OUTSIDE TEMPERATURES DROPPED BELOW 65 DEGREES AND I STARTED MY VEHICLE I RECEIVED A "POWER STEERING ASSIST FAILURE" WARNING AND THE VEHICLE DID NOT HAVE POWER STEERING. TESTING OVER A 4 WEEK PERIOD AS THE OUTSIDE TEMPERATURE FLUCTUATED BETWEEN 40-80 DEGREES ALLOWED ME TO SEE THE CONNECTION TO THE POWER STEERING FAILURE AND THE OUTSIDE TEMPERATURE. ADDITIONALLY, WHEN THE OUTSIDE TEMPERATURE WAS CLOSE TO, BUT DID NOT EXCEED 65 DEGREES. I COULD START MY VEHICLE AND DRIVE IT AROUND, THE HEAT FROM THE ENGINE WOULD WARM THE UNIT ENOUGH TO ALLOW IT TO WORK. ALL I NEEDED TO DO WAS TURN THE VEHICLE OFF AND THEN BACK ON AND THE POWER STEERING WOULD WORK. AFTER READING ABOUT ALL THE RECALLS FORD HAS ISSUED RELATED TO THEIR EPAS UNIT I BELIEVE THERE IS SYSTEMIC PROBLEM WITH THE PART. ADDITIONALLY, THIS PART CANNOT BE SERVICED AND REQUIRES A FULL REPLACEMENT. PART COST IS $1500 PLUS 2-3 HOURS OF LABOR. PUTTING THE TOTAL COST TO REPAIR AT $1800 - $1900 IN MY AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298353January 10, 2020
ENGINE, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO RESPOND WITH ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298453January 10, 2020
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297583January 7, 2020
SERVICE BRAKES
2013 FORD F-150 PLATINUM TRUCK. I GOT IN MY TRUCK AND PULLED OUT OF A PARKING LOT. I WAS ABOUT TO TURN AND GET ON THE INTERSTATE. A CAR WAS IN FRONT OF ME AND WHEN I MASHED THE BRAKES THE PETAL WAS STIFF. THERE WAS A NOISE COMING FROM THE BRAKES. IT SEEMED. I WAS ABLE TO MOVE TO THE SIDE OF THE RODE BEFORE STRIKING THE REAR OF THE CAR AND COME TO A STOP. I THEN PROCEEDED SLOWLY TO AN EMPTY PARKING LOT. I GOT OUT AND WALKED AROUND THE VEHICLE AND LOOKED UNDER THE HOOD. NO LEAKS THAT I COULD SEE AND THE BRAKE RESERVOIR WAS FULL. I DROVE AROUND THE PARKING LOT AND MASHED THE BRAKES SEVERAL TIME AND THEN IT WENT BACK TO WORKING. THIS HAS BEEN HAPPENING ON SEVERAL OCCASIONS. I SEE A RECALL BUT IT IS NOT FOR MY VIN. WHY? THIS IS A VERY SERIOUS SAFETY HAZARD SO WHY IS FORD NOT TAKING THIS SERIOUS. I HAVE BEEN IN THE FIRE SERVICE FOR 31 YEARS AND HAVE SEEN THE OUTCOME OF BRAKE FAILURE. THIS IS NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297526January 6, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
ON 10 AUG 2019 I TOOK MY FORD IN FOR TRANSMISSION RECALL, REPROGRAMMING TO PREVENT UNCONTROLLED DOWNSHIFTING. I HAD NEVER HAD HAD ANY PROBLEMS WITH DOWNSHIFTING PRIOR TO THIS DATE. ONCE RECALL WAS DONE WITHIN A WEEK MY TRUCK DRASTICALLY DOWNSHIFTED TWICE BEFORE TAKING IT BACK TO THE DEALER WHO PERFORMED THE RECALL. THEY SAID THERE WAS NO PROBLEM WITH MY TRUCK AND TOLD ME MY WHEELS LOCKING WAS NOT A SIGN OF DOWNSHIFTING. NOW I CONTINUE TO HAVE DOWNSHIFTING ISSUES AND ALSO AM THROWING A P0720 CODE. I JUST KNOW THAT THE DOWNSHIFTING BROKE THE LEADFRAME AND I LOOKING AT A HUGE BILL. NOW VEHICLE GOES INTO LIMP MODE WHERE I HAVE TO STOP AND RESTART MY CAR TO GET SPEEDOMETER TO SHOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292519January 2, 2020
VISIBILITY/WIPER
REAR WINDOW SHATTERED WITHOUT ANY IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292419January 1, 2020
POWER TRAIN
FORD IS NOT COMING OUT WITH NEW SOFTWARE FOR THIS RECALL. IT WAS SUPPOSED TO BE COMPLETED IN 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292483January 1, 2020
POWER TRAIN
MY VEHICLE WAS DOWN SHIFTING WHEN I WAS IN 5 AND 6 GEAR. I TOOK IT TO A LOCAL DEALERSHIP (WHICH TOOK 3 MONTHS). THEY SAID THAT THERE WAS SOMETHING WRONG WITH MY TRUCK BUT DIDN'T KNOW HOW TO FIX IT. I TOOK IT TO ANOTHER DEALERSHIP, AND THEY FOUND A RECALL NOTICE. THEY TRY TO FIX THE ISSUE WITH REPROGRAMING. HOWEVER, IT NEVER CORRECTED THE ISSUES. I WAS TOLD BY THE DEALERSHIP THAT FORD HAD TO FIGURE OUT HOW TO FIX THE PROBLEM. I NOW AVOID GOING OVER ANY BIG HILLS, BRIDGES AND HIGHWAYS TO PREVENT MY VEHICLE FROM DOWNSHIFTING. IN THIS WHOLE PROCESS MY VEHICLE HASN'T BEEN RECORDING THE CORRECT MILEAGE AND NOW I HAVE HIGHER MILES THEN I SHOULD. I BOUGHT MY VEHICLE A LITTLE MORE THEN A YEAR AGO AND NEARLY HAS 30,000 MILES ON IT. I ONLY DRIVE TO AND FROM WORK A TOTAL OF 12 MILES A DAY FOR 5 DAYS. THIS ERROR IN PROGRAMING I FEEL HAS CAUSE OTHER DAMAGE TO MY VEHICLE BESIDES THE DOWNSHIFTING AND ADDING EXTRA MILES. IF FORD COULD HAVE CORRECTED THIS PROBLEM IN TIMELY MANNER IT COULD HAVE SAVE THE TRUCK, BUT DUE THE DEALERSHIPS HAVING NO CLUE HOW TO FIX IT. MY TRUCK IS NICE PAPER WEIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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