Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11565382January 13, 2024
ENGINE, POWER TRAIN
Engine makes awful rattling and consumption of oil is ridiculous even after I had them supposedly fix problem which was change the dipstick and reprogram the PCM I believe that's it and now the rear end is being changed for the 2nd time in a year. All the oil is still being consumed somewhere no leaks and my engine shakes and bogs and makes noises like driving a standard. Transmission is lacking on shifting and hard shifting for sure. It needs to be on a recall to fix transmission and engine issues. I barely got 87k and I got it at 56k and I have had all this crap. Done with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565083January 12, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 70 MPH and merging onto the highway, the accelerator pedal was depressed, and the vehicle hesitated and then surged forward. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact stated that the vehicle was idling roughly while stopped at a traffic light and almost stalled. The contact stated that during a stop at an intersection, the vehicle stalled in the middle of the intersection. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle was shifting hard from third gear to fourth gear. Additionally, while shifting gears the vehicle was shaking abnormally. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failures to Customer Satisfaction Programs: 21B10 Control Module Reprogram for Cam Phaser Rattle (Engine) and Customer Satisfaction Program 21N03 Cam Phaser Replacement (Engine). The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565197January 12, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Transmission. It slips and jumps gears, lags, doesn't engage from a stop for a few seconds, downshifts itself while driving down the highway, at parking lot speeds the engine will rev up and lurch forward. It has been inspected by a local dealership and confirmed that there is an internal problem and recommended new transmission for $7500. They have been in contact with Ford Co, as have I, making a formal complaint which Ford is not owning the problem completely. The truck has 53,000 miles on it with perfect maintenance records. Safety issue is that the truck downshifts at highway speed. Rev's and jumps in parking lots which could cause an accident or worse...strike a pedestrian. The truck lags from a stop which could be dangerous when pulling into traffic. This is a documented issue with Ford vehicles, mostly in the 3.5 eco-boost 10 speed trucks but I believe in possibly some of their others. From day 1 of ownership I noticed something odd which I made it known to the dealership when it went in for service on several occasions. The dealer could never duplicate the issue. In November 2023 the issue got very bad with all that was mentioned in the opening sentence. The dealership had confirmed that there are issues with this truck/transmission and they have a service bulletin on the issues. There are multiple Ford forums online with people who all have the same issue with this truck/transmission. There haven't been any warning lamps to indicate but as mentioned this has been a problem since the purchase and now although it's marginally drivable, the issue has become significant and dangerous. The date below was from the time I have an email documenting the issue to the dealership. As mentioned, it was an ongoing issue to lesser degree but the larger failure started in Mid November 2023. That puts me about 4-5 months outside of my 5 year warranty but inside my 60K. Regarding Documentation below: Anything of value has been on the phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564667January 10, 2024
ENGINE, POWER TRAIN
1) My 2017/2018 Ford F-150 has had numerous mechanical issues since I purchased it in May of 2018. The issues were initially repaired by the "dealer" as it was under either factory or extended warranty. The most note worthy issues, which is the purpose of my correspondence as it potentially could lead to a vehicle fire, is the leakage of oil from the oil pan (second time being repaired) and the driver's side valve cover (first time). The issues are reportedly caused, says Ford, due to faulty material used in the gasket of the oil pan and poor material used in the manufacturing of the valve cover (leading to cracking and subsequent oil leakage). These issues, if not repaired at great cost, can result in a vehicle fire. 2) No fire has been experienced nor has the vehicle been examined by an independent mechanic. 3) The only warning I had of a mechanical problem with the engine, again, was oil droplets on my driveway. There was no indication of the faulty driver's side engine valve cover until the Ford mechanic brought it to my attention just this week. It is unknown how long the valve cover has been leaky oil on the top of the engine. 4) My vehicle is currently at the Ford dealership as the necessary repairs at great expense are being conducted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564336January 9, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while exiting the garage, the vehicle hesitated and bucked. While driving, the vehicle shifted into first, second, third, and fourth gears and started to hesitate; then downshifted to first gear. There was an abnormal winding noise detected. The vehicle was skipping gears. Upon accelerating, the vehicle was stuck in sixth gear. Additionally, while driving, the vehicle lost motive power. There were no warning lights illuminated. The message “See Your Manual” was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic and was informed about a diagnostic test. The transmission was drained, and a transmission flush was performed. There was a transmission code displayed: P2702-00 transmission friction element; see time range performance, not currant DCT. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564340January 9, 2024
BACK OVER PREVENTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2018 Ford F-150. The contact stated that the Back Over Prevention camera image was distorted after shifting into reverse(R). The contact was unable to rely on the camera image while reversing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564098January 8, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door latch broke when wet then freezes. Black handle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564297January 8, 2024
POWER TRAIN
I own a 2018 ford f150 vin# [XXX] with 44000 miles the vehicle have a problem with the 10 speed transmission it has a hard upshift from 4th to 5th gear. And sometimes when it downshifts. I took it to the local ford dealer and was told to repair it they needed to do a complete overhaul. As I said before the vehicle only have 44000 miles on it I don't think the transmission should need a overhaul at such a low mileage. Can you help me with what I should do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563506January 4, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving 30 MPH, the vehicle made an abnormal clicking sound. The contact drove the vehicle to the residence. The contact inspected the vehicle but could not determine the cause of the abnormal sound. The vehicle was taken to the dealer, where it was diagnosed with a failed cam phaser sensor. The dealer determined that the cam phaser sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 76,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563507January 4, 2024
POWER TRAIN
My transmission has a shifting problem. Skipping gears, delay and slipping. Dangerous to drive and to make a left turn is always a challenge, cause you'll never know what will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563606January 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Ford F-150. The contact stated that the START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The contact stated that while pulling out of a parking lot and entering traffic, another vehicle attempted to run a red light. The contact stated that the vehicle was unable to accelerate due to the failure with the START/STOP feature, and the other vehicle crashed into the contact's vehicle. The air bags deployed upon impact. No injuries were reported. A Police report was filed. The vehicle was towed to the residence after the crash. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11563444January 4, 2024
ENGINE, UNKNOWN OR OTHER
While I was driving slow on a dirt road and after driving for like an hour on an Interstate road engine just shut off and got a message on my dashboard. I tried to upload the picture I took and the message appeared on my dashboard but it’s not letting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563308January 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle made an abnormal rattling sound. The contact stated while driving 55-70 MPH, the rattling sound became worse. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563326January 3, 2024
STRUCTURE:BODY
Frozen door latches. When its cold and you open the door, then close the door it does not latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563412January 3, 2024
POWER TRAIN, UNKNOWN OR OTHER
Auto start stop button is clearly malfunctioning. Battery is good, alternator good. Even if I hold in the button to keep it shut off, my truck with just shut off in the middle of driving and tell me to place in park and restart. Dangerous and after research i’m only 1 out of thousands with same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562959January 2, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The truck currently has 75xxx miles on it. I've had it in at the dealership before for transmission issues. The repairs/fix they did lasted for a while before the same problems came back. It started as rough shifting/jerking. Recently the truck will, when accelerating, jump out of gear completely while indicating on the dash that it is in gear, and the engine will rev up on its own (up to 3500 rpm) for several seconds before violently jerking into gear. I worry that the engine may try to rev up while actually in gear and cause rapid acceleration and possibly an accident if it's unable to be stopped in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562647December 29, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle made an abnormal rattling sound. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562274December 28, 2023
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Transmission, on 5 year F150 truck slips, and sometimes wont go in revers, huge safety issue. This issue almost caused an accident a few time in one week. We took truck to dealership. They did concur it is not drivable IF NOT FIXED This is a huge safety issue for all 2018 f150 trucks. we never received any recall info on truck if there were any. imagine a vehicle you cant go in reverse , or transmission stops as you pull into an intersection. luckily for us our family was not involved in an accident. a 5 year old vehicle's transmission should not fail on any manufacture.. According to several 2018 f150 owners this is an issue. someone will die in a accident if this is not addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562320December 28, 2023
AIR BAGS
The contact owned a 2018 Ford F-150. The contact stated while driving 35-40 MPH, an oncoming driver veered into his lane. The contact stated that he swerved to the left to avoid a head-on collision with the other driver. The vehicle drove off the road into the woods. The contact stated that all the airbags but the front driver's airbag deployed. The contact stated that he was able to exit the vehicle through to front passenger's side door. Police officers assisted the contact out of the wooded area. The contact sustained a laceration between the right eye and the ear, and a laceration on the chin. Additionally, the contact sustained severe pain on the left hip and ankle. The contact did not receive medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was in the process of being totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11562323December 28, 2023
ENGINE
While idling at a stop light I could smell an oil burning smell. I continued to monitor the smell the rest of the day and determined an excessive amount of oil dripping from the bottom of the vehicle and also excessive oil puddling near the driver side valve cover in the engine compartment. The amount of oil in the engine compartment is enough to warrant a fire hazard. Diagnosis is a cracked valve cover. No engine warning lights appeared, however excessive oil consumption and a possible fire hazard remains. Vehicle is scheduled for service, however it will takes a few weeks to get a service appointment and parts in stock....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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