Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11471318June 28, 2022
STRUCTURE, POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated upon parking the vehicle, he noticed that the underbody heat and noise insulators had detached and was hanging on the ground. The vehicle was taken to the dealer who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 7,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471105June 27, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that the front windshield wipers failed to operate properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470827June 24, 2022
VISIBILITY/WIPER
The windshield wiper arms are defective as pieces of metal from the splines have come off and I do have them. I asked the dealership to check it when I had the last recall and oil change and evidently they did not even check it. I called Ford customer service today and the customer service rep said that my particular vehicle was not covered under the recall as it did not apply. Evidently they don't understand that there are more vehicles with the problem as mine is very evident. Consumer's vehicle was not part of the recall as they did see and have the parts that have fallen out of the wiper arms. They said that they can replace it under warranty but are not able to get the parts as they are going to the recall vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470323June 21, 2022
UNKNOWN OR OTHER
My truck was parked in my driveway when i noticed a slight bulge like curve in my rear window. When I opened the door the rear window completely shattered. My local Ford dealership confirmed that the Ford f150's have had this problem for years. They sent pictures to Ford about covering the replacement of the window. Ford refused
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469680June 16, 2022
POWER TRAIN
I took the vehicle in for a tire rotation and oil change at approximately 18,000 miles. The dealer informed me that the passenger side rear axle bolt had sheared off and that the bolt had to be drilled out and replaced. The repair did not solve the problem and now the axle has to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469396June 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On several occasions, the cruise control has failed to disengage when applying the brake. It does not happen every time but it is unsettling when it does happen. When it does happen, the engine and the baking system are working against each other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469481June 15, 2022
SERVICE BRAKES
Have had squeeking breaks since receiving the truck a year ago. Brought in and was told to watch for a letter they don't have the part that my breaks are safe but the squeeking has gotten a lot worse. Also the dash board lights turn on and off when the car is off. The other day driving at speed on the expressway the whole dash board turned off all gages went to zero than rebooted. I was coasting trying to figure out what was happening so not sure if I lost power. 3 faults were sent to my phone. Restraint fault abs fault and tire pressure fault all showed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469371June 15, 2022
WHEELS, POWER TRAIN
The center retaining bolt on the rear 9.75” 3/4 floating locker axle sheared off after only a few thousand miles, requiring an axle replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469250June 14, 2022
POWER TRAIN
Outer axle bolt sheared from passenger front axle assembly. Both passenger and driver axles had to be replaced because of grinding noise and nut/bolt found in center cap of wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469201June 14, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Seal - Valve - Ford (KL3Z-9U465-A) I have the same engine that is failing in all of the new Ford Broncos - Ford's 2.7L V6 2nd Generation, however, I have this engine in an F-150. My vehicle has been sitting at the dealership for over a month, diagnosed with a faulty valve (same issue that is in the broncos) Seal - Valve - Ford (KL3Z-9U465-A) Something needs to be done about this - Ford has offered me no loaner or rental vehicle AND I am still paying car payments while it is sitting up there at Ford! Help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468956June 13, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 55 MPH in a rainstorm, the front windshield wipers became inoperable, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the wiper motors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 22V250000 (Visibility). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467382June 3, 2022
VISIBILITY
The contact owns a 2021 Ford F150. The contact had received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH in the rain, the front windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to local dealer, where it was diagnosed with needing the windshield wiper motor and the blades to be replaced. The dealer replaced the blades but the windshield wiper motor parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467303June 3, 2022
WHEELS
The bolt that secures the hub to the semi float axle shaft sheared on the rear passenger side. At this point, the only thing holding the wheel/hub assembly on the truck is spline friction and brake caliper. I discovered the issue today during a tire rotation, but based on the condition of the bolt it appears that the bolt has been sheared for some time--possibly from the factory. More owners reporting the issue here: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467023June 1, 2022
ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) and 22V193000 (Electrical System) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available on NHTSA Campaign Number: 21V986000. Parts distribution disconnect on NHTSA Campaign Number: 22V193000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466942June 1, 2022
VISIBILITY/WIPER
Passenger wiper arm fell off during rain while driving on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466426May 27, 2022
VISIBILITY
The contact owns a 2021 Ford F-150 The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that the recall was resolved by the Ford dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466221May 26, 2022
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 70 MPH, the hood was vibrating. The contact pulled over safely and noticed that the hood bolts were loose and one was missing. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with missing latches and bolts. The dealer repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465673May 22, 2022
STEERING
When Blue Cruise is activated and the vehicle takes a semi sharp turn it does not straighten back out and attempts to continue into oncoming traffic. Does not seem to happen on the interstate, I believe its because the curves are not as sharp. This is a frequent issue that happens continuously. Brought it to the attention of the dealer when I had the recall performed. They recommended a tech ride with me to reproduce it, but it was not offered at time of pickup. You can completely take over steering, but there is resistance. I just want this to be reported and hopefully a resolution comes up at some point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465503May 20, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicle has malfunctioning backup camera module. Dealer replaced module and was unable to correct the issue. Dealer forced owner to pick up vehicle with inoperable backup camera even after owner expressed their concerns over the non-functional safety system. When the vehicle was picked up from the dealer, 8900 mileage was on the odometer, within the manufacturers warranty period. Consumer was told that the vehicle was in a drivable condition and that they would no longer be able to supply a loaner vehicle. The dealer also stated that the vehicle is equipped with mirrors and reverse imaging system should not be relied upon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465486May 20, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in the rain, the front windshield wipers stopped working without warning. The contact restarted the vehicle. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified via email but no response was received. The failure mileage was approximately 25,460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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