Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11572658February 18, 2024
ENGINE, UNKNOWN OR OTHER
On [XXX] I dropped of my truck at Jim Click Green Valley/Sahuarita Arizona. I was hearing a knocking noise while truck in parked / stopped position. On [XXX], I was advised the truck was ready for pick up. The results read, “C/S: Engine knock in engine bay *check and advise -partners Perform engine diag perform 2 extensive test drive load test the vehicle and listen to the engine noise, only the normal high pressure pump noise all ok at this time.” Very concerning results as noise not present until recently and not what would be considered normal especially with “…all ok at this time.” Extended warranty expires in less than 5,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572594February 18, 2024
POWER TRAIN
Transmission (10R80 10 speed) started erratically shifting while driving on free way, including harsh engagement and slipping in and out of gear almost resulting in an accident on [XXX] in Alabama. When stopping off the freeway the vehicle would not downshift below 7th gear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572098February 15, 2024
VISIBILITY
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was started remotely with the key fob and while approaching the trunk of the vehicle 15 minutes later, the contact became aware that the rear windshield had shattered. The contact drove to the residence. The vehicle was taken to an auto glass repair shop where it was inspected, and the replacement part was ordered. The vehicle was not repaired. The dealer was notified of the failure and informed the contact they could not assist because the VIN was not included in a safety recall. The manufacturer was not notified of the failure. The failure mileage was approximately 51,959.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571809February 14, 2024
STRUCTURE:BODY
Door lock freezing recall, still freezes. After performing this recall for my door latches freezing, they still freeze. Once I get them open, the door will not latch shut and I would have to drive while holding the door shut until it unfreezes. Forums verify that I am not the only one with doors still freezing after recall. I am confident the recall was performed correctly, but fords fix is not a proper fix and I am still left with frozen door latches in an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571961February 14, 2024
POWER TRAIN
Pinion bearing failure at 42000 miles. Lucky that I am a former Ford tech and currently a parts manager at a different manufacture, I knew what the noise was and was able to fix it before there was a bad accident. If that bearing had seized it could have locked up the rear wheels or had the driveshaft come loose. This has happen with extremely low miles for this model of differential and I am reporting in the event it is becoming a concern with other individuals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571691February 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that after a visual inspection of the engine compartment, he became aware that the vehicle was consuming an excessive amount of engine oil. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the engine needed to be programmed. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that damages to the cylinder walls had allowed oil to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571366February 12, 2024
VISIBILITY/WIPER
My windshield wipers will come on in the slow position even though they are "Off". I cannot get them to stop. My wipers will continue to do this for a month or so, and then return to normal where I can control them. This has happened 3 times now. While this is happening, I have problems controlling the speed of the wipers. This only happens when the truck is running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571374February 12, 2024
STEERING
The contact owns a 2018 Ford F-150. The contact stated that after starting the vehicle, the message "Power Access" was displayed and the steering wheel could not be turned in either direction, making the vehicle undrivable. The vehicle was examined by an independent mechanic who diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570600February 7, 2024
POWER TRAIN
Taking the truck to a shop to confirm the issue but out of the blue the transmission isn't shifting or jumps into wrong gear and get stuck. Truck only has 79k miles on it and has been well taken care off. Just has to place wheel bearings last Saturday just strange after that now there's another issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570556February 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, he heard a loud rattle sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570300February 6, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the engine made an abnormal rattling sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570355February 6, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, there was a rattling sound coming from the moon roof. On another occasion, while driving approximately 55 MPH, a metal piece of the track dislodged and landed in the driver's lap. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570439February 6, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
The hood latch has failed on my ford F-150. My security system alarms when it happens. It has happened while I have driven and during times when there are changes in temperature. When searching for this, I came across a number of others that have had similar issues with their ford F150/ F250s and Expeditions. I am surprised ford has not recalled it due safety hazard of a failing hood latch. Additionally the main horn has failed. Again searching has found that other people with similar models and years from ford have the same issue with the horn. Both are safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569910February 5, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the engine made a loud rattling sound. The vehicle was taken to the dealer, where the cam phasers and solenoids were replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570097February 5, 2024
ENGINE, POWER TRAIN
A CAM Phaser in the timing chain area is failing. Apparently the oil is not able to stay on that area and drains out. The symptom is a severe rattle on start up. Since it's part of the power train a failure in this part could result in an engine failure. It is a safety issue if this happens and causes a sudden loss of power at freeway speeds. Ford has repaired many of these as part of some program I do not know its name. However Ford has stopped repairing them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569793February 4, 2024
ENGINE, POWER TRAIN
The 10-speed transmission in my 2018 ford f150 shifts erratically causing a huge safety concern for myself and passengers. Pulling out onto highways and crossing intersections have become increasing dangerous when my truck doesn’t shift and essentially stalls in the middle of oncoming and crossing traffic. This is a known concern with these transmissions and the service bulletins issued by ford to “fix” these problems have not done so. This truck and its faulty transmission is a danger to my family and others on the roadway and needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569476February 2, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the contact heard an abnormal rattling sound. The contact stated that the service engine soon warning light illuminated temporarily. The contact stated that a week later, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The vehicle remained with the dealer. The manufacturer was made aware of the failure and offered to cover 40% of the cost for the repair. The failure mileage was approximately 98,561.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569269February 1, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission was shifting gears hard. There was no warning light illuminated. The vehicle was taken to the dealer several times and a diagnostic test was performed. However, the dealer was unable to determine the cause of the failure. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 7,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569135January 31, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568863January 30, 2024
ELECTRICAL SYSTEM, WHEELS
Vehicle did not have tires pressure sensors at the moment of the purchased
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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