Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11578900March 22, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was at an independent mechanic for an oil change, the mechanic informed the contact that oil was leaking onto the oil pan. The mechanic determined that the oil pan needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578528March 20, 2024
ENGINE
2018 Ford F-150. While starting the vehicle, there was an abnormal rattling sound coming from the engine bay. There is no warning light illuminated on the dash. It mostly occurs while starting the vehicle, and after the vehicle had been turned off for more than an hour. I have been informed through my mechanic that it is cam phaser failure and needed to be replaced. I have been checking regularly for and recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578561March 20, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side door latch failed to secure the door closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure only occurred during extremely cold temperatures; however, the vehicle was taken back to the dealer, who then diagnosed a failure with the door latch assembly. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577989March 18, 2024
SERVICE BRAKES
My 2018 F150 XLT had the low brake fluid light and message come across my onboard computer as I was driving. When I went to stop my truck to check my brake fluid level, my brake pedal went to the floor and slowly my truck came to a stop. Luckily, I did not collide with anything and was close to a store. I then bought more brake fluid because as it said, it was low, and was. I then proceeded to drive again, and the same thing happened within minutes, and then I checked under the truck for leaking brake fluid. There was none at this point I had no choice but to have my truck trailered to my home by my mechanic where he inspected my brake system, and then he proceeded to tell me that the rear seal on the brake master cylinder most likely blew out and all my brake fluid was leaking into my brake booster. My mechanic did some research and come to find out that this was a problem with Ford f150’s matching my year. There is a recall for this exact problem on 2018 F150’s but I did call the dealership and they proceeded to tell me that there was no recall on my truck. As more research was done come to find out that the recall was only on the F150’s that had a bigger motor than mine. I don’t understand why my truck does not have a recall because the brake master cylinders are the same and I could’ve been in a serious car accident and hurt myself or my family if there was a vehicle in front of me when my brakes failed. This being said, I don’t understand How my truck does not have a recall and that’s why I am writing this complaint today. Please advise thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577330March 14, 2024
POWER TRAIN
The 10-speed transmission in my 2018 Ford F-150 shifts erratically. Traveling in 10th gear the transmission essentially de-rates (loss of power and speed) and the information panel displays the transmission dropping out of 10th gear to 1st gear (Flashes the Wrench Symbol to See Manual) but doesn't actually shift. It takes several seconds for the transmission to determine what gear to go to and finally it ends up shifting into 5th - 7th gear and shifting begins to be normal for a time. To be clear this "Wrench - See Manual" symbol is not present in the manual itself. Additionally, upon the next cycle power (Turn Vehicle Off and On) the Wrench symbol goes away and there is no check engine light, Fault Codes that can be seen by plugging into the OBD2 connector. It was only until I brought it into the Ford Dealership that they were able to plug into the transmission to obtain stored faulted codes. This is a huge safety concern for myself and passengers. Pulling out onto highways and crossing intersections have become increasing dangerous when my truck doesn’t shift and essentially stalls in the middle of oncoming and crossing traffic. This is a known concern with these transmissions and the service bulletins issued by ford to “fix” these problems have not done so. This truck and its faulty transmission is a danger to my family and others on the roadway and needs to be fixed. Does someone need to lose their life or lives before this is fixed? These erratic shifts first started late December when the temperatures started to drop below 20 degree F and as low as 30 degree F below zero in the Midwest (WI, IA, IL & MN). I attributed the transmission shift issues to be temperature related and not the transmission itself. I was also being told it's just the way the adaptive transmission works with temperatures and how the driver drives. My judge was that this erratic shifting was not normal and prompted me to bring it into the Ford Dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577189March 13, 2024
VISIBILITY/WIPER
Back-up camera is not clear , I can't clearly make out objects when backing, even after cleaning the lens. This has been like this as long as I have had the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576412March 9, 2024
POWER TRAIN
I know there has been a lot of reported issues with Ford's 10R80 transmission. At 73,000 miles my wrench light came on due to a powertrain issue. When the wrench light came on it wasn't shifting correct and it was slipping thankfully I was in my neighborhood and not on the highway. I used my mechanical breakdown insurance and my transmission was replaced with a brand new one. At 75,000 miles roughly 2,000 miles on the new transmission that was installed by Mac Haik's Southway Ford in San Antonio Texas the transmission popped while driving on [XXX]. When the popping happened I was unable to accelerate since it didn't want to shift properly. I had to stop at a gas station and the transmission was leaking fluid after the pop. I then got the truck back to Mac Haik's Southway Ford since the transmission is under warranty. When the transmission popped on the highway and not wanting to shift properly was a serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576250March 8, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, he heard an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the flywheel. The contact was informed that the flywheel was cracked. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575812March 6, 2024
POWER TRAIN, ENGINE
2nd time my F150 has had a CAM Phaser issue. Repaired once in 2021 now again in 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575884March 6, 2024
POWER TRAIN
I experience hard upshifts and downshifts between gears 1,3,7. This causes me to thrust forward without notice and nearly collide with other vehicles. The truck will also act as if it is searching for gears which causes it to stall in the middle of ongoing or oncoming traffic. I have taken the vehicle to both an independent transmission company and a Ford dealership. Both have arrived at the same conclusion which is that I have a faulty transmission that was not properly inspected by Ford upon original installation. In order to possibly fix the problem, the transmission will need to be replaced or conduct an overhaul of parts. I have also sent several letters to Ford and they have responded with minimal concern or care for the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575220March 4, 2024
POWER TRAIN, ENGINE
Vehicle continues to slip with the transmission and also lose power. I took it to FORD to get it checked out, and they provided the code of p07f7. From what I've read online, this isn't the first time this has happened and their transmission are very faulty. The vehicle will downshift from whichever gear to 1st, and nearly causing multiple wrecks. The wrench light is the only thing that will come on to notify of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575265March 4, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 60 MPH, the transmission erroneously shifted into neutral, causing the vehicle to suddenly lose motive power. The vehicle failed to accelerate while depressing the accelerator pedal. After stopping the vehicle, the transmission was able to be shifted into drive and the vehicle was driven to a nearby fuel station. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575386March 4, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to accelerate, he observed that the RPM increased quickly however, the vehicle failed to respond. The contact stated that the vehicle then started jerking. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The adaptive transmission was reset. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575397March 4, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. The vehicle started to decelerate independently. The contact stopped and parked the vehicle; however, the contact turned the vehicle off and the engine was still running. The vehicle was towed to the dealer where it was diagnosed with failed cam phasers. The contact was informed that the repair could not be covered under the Customer Satisfaction Program: 21N03. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574950March 1, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle started, the contact noticed that the engine sounded unusually loud. The contact described the sound as the engine sounded like a diesel vehicle. The contact stated that the engine was not operating to the intended efficiency. The contact could hear that the timing chain was loose. In addition, the contact stated that the engine was operating at a low-performance level. The vehicle was scheduled for an upcoming diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574635February 29, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving on several occasions, at various speeds, he observed a grinding sound emanating from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574545February 28, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
#9 - [Recall] Power Train:Automatic Transmission:Gear Position Indication (Prndl) Reported 8 months, 2 weeks ago by FORD SUNRISE Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began on april 13, 2018. Owners may contact ford customer service at 1-866-436-7332. Ford's number for the recall is 18s10. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574546February 28, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
03/11/2022Ford motor company (ford) is recalling certain 201… Needs Action 22S1122V150000 03/11/2022Ford motor company (ford) is recalling certain 201… Needs Action 22S1122V150000 12/16/2021Ford motor company (ford) is recalling certain 201… Needs Action 21S5321V983000 04/12/2021Tenneco automotive (driv) is recalling certain moo… Needs Action 21E027000 03/10/2021Ford motor company (ford) is recalling certain 201… Needs Action 21S1021V155000 02/21/2020Ford motor company (ford) is recalling certain 201… Needs Action 20C0320V097000 08/28/2019Ford motor company (ford) is recalling certain 201… Needs Action 19C0719V633000 08/28/2019Ford motor company (ford) is recalling certain 201… Needs Action 19C0719V633000 04/08/2019Ford motor company (ford) is recalling certain 201… Needs Action 19S1119V278000 04/08/2019Ford motor company (ford) is recalling certain 201… Needs Action 19S1119V278000 12/18/2018Ford motor company (ford) is recalling certain 201… Needs Action 18S4518V894000 08/31/2018Ford motor company (ford) is recalling certain 201… Needs Action 18S2718V568000 08/31/2018Ford motor company (ford) is recalling certain 201… Needs Action 18S2718V568000 06/12/2018Ford motor company (ford) is recalling certain 201… Needs Action 18S1718V392000 04/04/2018Ford motor company (ford) is recalling certain 201… Needs Action 18S0918V213000 04/04/2018Ford motor company (ford) is recalling certain 201… Open #918S1018V214000 04/04/2018Ford motor company (ford) is recalling certain 201… Needs Action 18S1018V214000 10/23/2017Ford motor company (ford) is recalling certain 201… Needs Action 17S3517V669000 10/23/2017Ford motor company (ford) is recalling certain 201… Needs Action 17S3717V672000 10/23/2017Ford motor company (ford) is recalling certain 201… Needs Action 17S3517V669000 09/25/2017Ford motor company (ford) is recalling certain 201… Needs Action 17S2917V598000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573349February 22, 2024
UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS
Rear window is held in place with a piece of trim, which is held in place by double-sided tape. It is a safety issue as the window can become dislodged and injured occupants. Ford is aware of this as the Ford company Refuses to fix this on many of the forum websites.. this has been going on since 2015. It is also a safety issue as anyone can easily push the window open with their hand, and could access the vehicle to steal it, or to injure the occupants. Based on the few forums that I looked up under Google, there are hundreds of vehicles like this, and probably tens of thousands. Ford has failed to issue and fails to repair the window as they say it’s a piece of trim although the trim is what holds in the window. Essentially a few small pieces of tape hold the window in and this should’ve never been built like this. I’m counting on nhtsa to do a full investigation and protect me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572978February 20, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the transmission failed to shift above third gear and instead downshifted into first gear. After the failure, the vehicle lost motive power and was unable to accelerate above 10 MPH. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the cylinder was stuck in the on position. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) but the VIN was not included. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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