Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11586799May 3, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the oil pressure warning light illuminated. The contact added 1 quart of engine oil. The vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. The contact stated that the failure recurred every 1,000 miles. The vehicle was taken to a different independent mechanic where it was diagnosed with excessive oil consumption. The contact discovered Technical Service Bulletin: 19-2365, however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586891May 3, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my truck along the highway on April 29, 2024, it spontaneously burst into flames. I pulled it over, and it was completely engulfed in flames and melted into a puddle of molten aluminum. In the last 18 month, this truck has spent over 45 days at the dealership with 10 separate repairs including transmission replacement, cylinder heads, oil leaks, all under 75,000 miles. The smoke and smell began under the back seat passenger floorboards, and within 45 seconds, was burning. I have pictures, video, witnesses, and police reports for corroboration. There was no accident, no impact, no nothing. It simply lit itself on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11586403May 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was started, there was a rattling sound coming from the vehicle. The contact stated that the rattling sound was consistently recurring. The vehicle was taken to the dealer where it was diagnosed with a camshaft failure. The vehicle was not repaired. The contact discovered the Customer Satisfaction Program: 21N03, however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586083April 30, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that on several occasions when the vehicle was started, the vehicle lost motive power and jerked violently while accelerating. The power train warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission and the START/STOP pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585745April 29, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while at a complete stop, the vehicle shuddered, and the engine shut off. A message advising to shift to park(P) and restart the vehicle was displayed. The contact shifted into park(P) and restarted the vehicle. The contact stated that the failure recurred while driving at 5 MPH and making a turn. The contact stated that the failure had been recurring increasingly. The vehicle was taken to an independent mechanic, who test-drove the vehicle but could not determine the cause of the failure. Additionally, the vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585816April 29, 2024
POWER TRAIN
On a weekly basis while operating my truck, I've encountered an issue where the transmission disengages unexpectedly, leading to erratic shifting into various gears. These incidents frequently occur on busy roads, posing a potential hazard as the transmission shifts from 10th gear down to 1st gear. This matter has not yet been formally inspected by the manufacturer, law enforcement, or insurance agencies. Notably, no warning lights or error indicators are displayed. Ford is aware of the issues pertaining to their 10R80 transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585301April 25, 2024
POWER TRAIN
I have had multiple issues concerning the transmission on my 2018 F-150. The issue that occurs most is after starting the truck and shifting into forward, the vehicle jumps from 1st, to 4th, and quickly back to 2nd gear. When it shifts back to 2nd gear the truck feels like it is being hit hard from behind. When it finally engages, the transmission skips 3rd gear every time. At times the transmission disengages when attempting to get into traffic from a side street. When the transmission does engage, the vehicle shutters hard, goes into too high of a gear, and has trouble getting to speed. I need to let off the gas to allow the transmission to downshift. Once again when it downshifts, it feels as if I am being hit hard from behind. When in city traffic, the transmission occasionally feels like it shifts into neutral when the vehicle is at low speeds. The engine races to high RPMs, the transmission engages, and the truck feels like it was hit by another car. I have also experienced shifting issues when attempting to safely pass other vehicles. The transmission had trouble shifting and I was left in the passing lane with a transmission that won't engage. Recently (04/23/2024) the transmission shifted from 1st, to 7th, to 2nd, to 7th, and to 4th. The wrench icon illuminated on my dashboard. I was less than a quarter mile from home. The transmission would not shift out of 1st after this. My F-150 has less than 60,000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585017April 24, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was riding down the road the truck started to run hot then it slammed on brakes the power steering went out the panel the instrument panel was black I couldn't roll my windows down the truck was in drive but it wouldn't go and the motor was still running though and then it came all came back up and then it did this all the way home it would slam on break it didn't matter if I was going 30 or 60 and then it shut off before it got home and then the only way to get it going again was to jump it off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585037April 24, 2024
POWER TRAIN
I purchased this vehicle from my grandfather. He bought the truck new and had it evaluated at approximately 15,000 miles due to transmission jolting. Ford topped off fluids and the problem improved. Around 60,000 miles or so, I started noticing intermittent misshifts, jolting, jerking, slipping and engine revving. I put a lot of highway miles on my vehicle. At about 66,000 miles I was attempting to cross an intersection and the truck stuttered, hesitated and bucked when moving into the lane. I narrowly escaped getting into a major accident with oncoming vehicles. I also had issues where the truck would "rev-up" when applying the brakes. Apparently this is a known issue with the 10 speed transmission with several class action lawsuits filed against Ford for these very reasons. I contacted Ford on several occasions and was told that since the vehicle was not in warranty (and despite the previous recorded problem) there was nothing they could or would do for me. Patrick Turner at Mullinax Ford suggested I open a case, which I did. He told me Ford would be helpful, they were not. The agent said she just collected information. Patrick did tell me there were three service advisories on the vehicle which can sometimes fix the problem, but again the truck was not in warranty. Sorry, not sorry attitude. A transmission does not fail at 66,000 miles, unless there is a manufacturing issue. Very disappointing as this vehicle is a threat to drivers, passengers and other cars on the roadway. After nearly getting killed or seriously maimed by this vehicle, I took it to a transmission shop where they confirmed the transmission needed to be replaced and that they have on average two Ford's a week that come in with the same issue, young truck, transmision failure. The certified shop installed the transmission that was purchased from Mullinax Ford and provided the labor. This young man has his life but his savings is depleted thanks to the $6,809.57 cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584520April 22, 2024
POWER TRAIN
2018 Ford F-150 10speed transmission has failed at 110k miles. Yes available for inspection upon request. Cannot shift into 4, 7, 10 gear on highway causing almost collision. Took vehicle for inspection on vehicle for tranmission issues on 10/13/2023 and 02/01/2024. Vehicle had a TSB on September 7, 2018 and was never made aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584102April 19, 2024
POWER TRAIN
Brought my truck into local ford dealership 02/02/21 and picked up 02/15/21. Transmission was slipping when cold. We were still under warranty and they provided a loaner truck. They rebuilt it not replaced. This is the 10R80. The truck is again having slipping issues with transmission . Truck is no longer under warranty. Wanting to know our legal rights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584144April 19, 2024
ENGINE
The engine makes a popping sound, acceleration and deceleration rattles and response delay. Dealer repair was a replacement of the intake manifold/runner controls. Service advisor advised the dowels that hold the interior parts and runners come lose due to improper factory installation or defect. The popping is raw gas causing the popping. When the runners fall out the vehicle will lose power. Obvious safety defect and concern to the public. The vehicle has 30K miles, no warning light or computer error shown at the dealer, obvious concern with this. Concern with transmission delay, clunking and jerking, along with the poor running engine. The dealer said this was normal and again no warning light comes on or computer code. All repairs and concerns have been addressed with the dealer. Ford is res041920ponsible for a poorly built truck and lack of warning systems in place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583950April 18, 2024
POWER TRAIN
The vehicle hesitates for several seconds and then very forcefully hard shifts going from 7th to 8th gear every time. If I am stuck in a steady flow of traffic where it is constantly shifting up and down for lights or people stopping to turn, the vehicle will sometimes lurch and hesitate multiple times in a row like it's playing tug of war. I've taken it to to the dealer for all my regular oil changes and Ford keeps telling me it's normal because of the "adaptive driving". It has done this since I purchased the vehicle in 2019 and progressively gotten more aggressive as time goes. I currently have just over 75k miles currently. I can get online and search 2018 ford 10 speed transmission hard shift issues and people are complaining left and right. Many have said it has led to transmission failure prematurely, as early as 65k miles. Ford has no fix for the issue but all the Ford service departments know about it. We have seen service bulletins released regarding the issue but no permanent solution to actually fix the issue. And yet, Ford still refuses to issue a recall for this specific transmission issue. We already have a 2018 Ford focus with a blown motor at 65k miles sitting in our driveway due to Fords neglect and I doubt it will be long before we have a broken truck too if this is allowed to go unaddressed. I am terrified that I will be driving to or from work and the transmission will fail catastrophically and leave me stranded on a busy highway with no shoulders. I hope this persuades someone to take action. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583743April 18, 2024
POWER TRAIN, ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at slow speeds and entering traffic, the accelerator pedal was depressed, and the gear shifter slipped into neutral. The gear shifter indicated that the vehicle was in eighth gear but failed to move. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser and rear differential had failed. The transmission drum had shifted, and a transmission replacement was recommended. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall or warranty coverage on the vehicle and referred him to the NHTSA Hotline. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583499April 17, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound detected. The vehicle was slow to accelerate, then lunged forward. While accelerating, there was an abnormal ticking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be overhauled. The vehicle was not repaired. The dealer informed the contact to upgrade the fuel. The manufacturer was not contacted. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583282April 16, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 10 MPH and depressing the accelerator pedal, the engine was revving however, the vehicle failed to respond. The contact stated that the vehicle made an abnormal banging sound and then lurched forward. The contact stated no warning light was illuminated. The contact stated that the failure only occurred while depressing the accelerator pedal. The contact attempted to use the transmission setting for "SPORT" Mode and the hesitation and loud abnormal sound were worse while shifting into gear. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583379April 16, 2024
STRUCTURE:BODY
The tailgate on my truck has opened while driving down the road. This has happened several times since I have owned the truck. There are several recalls for 2018 F 150 tailgate issues. I have taken it to the Ford dealer, but was told there is no recall on trucks in my VIN range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582741April 13, 2024
POWER TRAIN, ENGINE
Timing change skipped, cam phaser snapped, and transmission skips gears and is jerky while accelerating almost giving whiplash sometimes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582449April 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582145April 10, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was a rattling noise coming from the engine compartment. There were no warning lights illuminated. The contact stated that the noise faded away after driving for several minutes. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact diagnosed the failure himself and stated that the rattling noise was coming from the cam phaser. The contact stated that the cam phaser needed to be replaced; however, the vehicle was not repaired. The contact related the failure to NHTSA ID Number: 10209366/ Manufacturer TSB Number: 21N03-S4: (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Customer Satisfaction Program: 21N03. The manufacturer referred the contact to the NHTSA Hotline to obtain more information on the Consumer Satisfaction Program. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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