Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11493094November 10, 2022
VISIBILITY/WIPER
Received recall notice in March, 2022. Took vehicle in to confirm and was told that the wiper motor would need to be ordered and that it was expected sometime in August. I've called the dealer twice now and was told the motor was still on order. Today (November 10, 2022) the dealer informs me that the part cannot be ordered from Ford until it fails and is confirmed by the dealer as to failing. If this is a safety recall, why would it need to fail to be acted upon. I live in a climate where we get rainy weather for months at a time. Having a wiper motor fail while driving is a situation waiting for disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492474November 6, 2022
POWER TRAIN
Transmission keeps having difficulty finding gear. Repeatedly changes gears hard. Mostly during down shifts. When accelerating when it is already at a higher gear the truck shutters. Ford reprogrammed it. Still has problems. Says there isn’t anything else they can do. I’m just waiting for the transmission to completely crap to bed before warranty is up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492452November 5, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On certain occasions, the transmission will make a banging noise while causing the truck to jerk forward when the vehicle has to upshift such as taking off from an intersection but rarely jerks when the vehicle is downshifting. Also, while using the adaptive cruise control system, the vehicle will travel close to the right or middle lane as if it is looking for the pavement striping and then move back over to the center of the lane. With the adaptive cruise system, when the vehicle is supposed to be in the center of the lane, the system slightly turns the the wheel as if it is having trouble staying in the center of the lane. The vehicle also has a CSP for unintended tailgate opening. i have an appointment set for November 18th but have been trying to get in touch with the service advisor that was assigned to me multiple times and was told he would receive an email to contact me each time but he has not contacted me. The shifting/jerking problem has occurred only three times and the issue with the adaptive cruise system is every time it is turned on while traveling a multi lane highway that has a broken striped line on both sides of the vehicle. Since this is my only vehicle, if the vehicle has to be kept at the dealer, I would need a loaner vehicle to travel to and from work while my vehicle is being repaired. I only use my truck on paved roads. Date is most recent incident of transmission issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492357November 4, 2022
POWER TRAIN
This is the third rear axle bolt that has broken on this truck. It was found during a flat repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492111November 3, 2022
VISIBILITY/WIPER
Ford issued recall 22S12/22V-142 on March 13, 2022, and stated, "parts are anticipated to be available late-second quarter". I have been in contact with the Ford dealership in my hometown since April about this recall and was continuously told the parts are not available. My wipers had been functioning intermittently until last week while raining, my wipers completely stopped working as I am driving home on the interstate. I called the local Ford the following morning to inquire about the recall and was again told that the parts aren't available. Ford stated I could drop my vehicle off for 3 days so they could perform diagnostics on my vehicle, order the appropriate parts, and then return once the parts have arrived. I informed them that I commute for work and cannot be without my truck. They told me I would not be given a rental unless I wanted to pay for one through another company! After being frustrated with local Ford dealer, I called the corporate office and was told "there is nothing we can do at this time". This is completely unacceptable behavior. The recall has been issued for months and owners who have vehicles without windshield wipers should be taken care of immediately. This is a huge safety hazard! I am beyond upset about this situation and Ford is not taking responsibility the way they should. Why should I be the one to pay for the rental vehicle when it is their equipment that has malfunctioned? Completely unnacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491886November 2, 2022
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford F-150. The contact stated that after inserting the key into the ignition, there was no power to the vehicle which prevented the vehicle from starting. No warning light was illuminated. The vehicle was towed to the dealer where the failure could not be replicated; however, the contact stated that he was not provided the details of what repair was performed. The contact was concerned that the failure would recur. The manufacturer was not notified of the failure. The failure mileage was 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490784October 25, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the vehicle made a hard-left turn while attempting to merge into the left lane. The contact stated that a message to assume control of the vehicle was displayed and the navigation system independently deactivated. The contact aggressively turned the steering wheel to remain the lane he was driving in. The vehicle was taken to the dealer and a software update was performed; however, the failure persisted. The manufacturer was contacted and advised the contact to reach out to the dealer for assistance. The contact stated that a case was filed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490596October 24, 2022
POWER TRAIN
The the head of the rear axle bolt on the passenger side has sheered off. This is the bolt which holds the rear axel shaft connected to the brake assembly. This broke at least 2 weeks before it was officially discovered on August 9th of 2022. Ford has yet to provide a clear date on when the replacement part will be provided. They claim the enter axel shaft needs to be replaced and that the replacement SHOULD come off of back order at the end of October 2022. They told me this same thing back in August, that i would have my part by the end of August. The internet is ablaze with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490477October 23, 2022
POWER TRAIN
ON 10/22/2022 I TOOK MY TRUCK IN TO THE FORD DEALERSHIP FOR OIL CHANGE AND TIRE ROTATION, UPON ROTATING THE TIRES THE TECHNICIAN FOUND THE AXLE BOLT ON THE REAR DRIVERS SIDE WAS SHEARED OFF AND PART OF THE BOLT WAS STILL IN THE AXLE. THE DEALERSHIP KEPT MY TRUCK AND ORDERED A NEW BOLT AND GAVE ME A VEHICLE TO DRIVE. MY TRUCK HAS 26,744 MILES ON IT. I AM CONCERNED AFTER READING MANY POSTS ON FORD FORUM THIS WILL CONTINUE TO HAPPEN AFTER WARRANTY EXPIRES. SOME OF THE POSTS STATED FORD DEALERSHIPS WERE REPLACING THE AXLES. PLEASE ADVISE THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490363October 21, 2022
POWER TRAIN
The passenger side rear hub bolt sheared off. My mechanic found it while rotating my tires. I called the Ford dealership and they advised me that I am not to drive it and have it towed for repair. I tow a travel trailer which is within the limits of the truck and I'm thankful that it was not a catastrophic failure that caused the wheel to fall off and cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489812October 18, 2022
STEERING, WHEELS, ENGINE
I bought the vehicle new. The first time I took it to get an oil change, the mechanic came out to show me that the bell housing bolts were falling out. We tightened them up. I was having issues with the smell of breaks burning so I took it to a ford dealership but told them to check the bolts as well. I told them it would shake some when approaching 80 mph. They didn't find anything wrong. And nothing was said about the shaking. At 51k miles, my family was on vacation. My nephew noticed the front passenger wheel was about to blow out when we had stopped. Putting on the spare I started recording the change because the lug nuts were extremely loose. The tires have never been rotated or changed these issues were from the factory. I reached out to Ford, they told me to take it back to a shop which I have scheduled. It's pointless, this truck is a death trap and Ford doesn't seem to care at all about the level of safety this was for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489658October 17, 2022
POWER TRAIN
Vehicle lurches forward when transmission is in drive position, when stopped with foot on the brake. It is very forceful and feels like being hit from behind. It could easily cause a collision with a car stopped in front of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489575October 17, 2022
VISIBILITY/WIPER
Wiper blade recall 22V250 for F-150 - have tried scheduling to get recall fixed with Koons Ford Sterling, VA since May. They are still unable to fix recall due to inadequate scheduling and unavalialbe parts. Same issue with unintended tailgate opening recall number 21M08.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488926October 12, 2022
POWER TRAIN
I took my 2021 F150 Powerboost with Max Tow package into the Ford dealership for service and to inspect a noise coming from the driverside rear wheel. When the wheel was removed the source of the noise was confirmed as a sheered-off axle retaining bolt. I was told by the service department the truck was unsafe to drive. I am unsure if this nut holds on the wheel hub assembly but I'm guessing it could lead to loss of power in the affected drivewheel or loss of the wheel altogether. Upon doing some internet research this is quite a common issue with the 3/4" floating axle that was new to the 2021 model year for the Max Tow package. This is an issue with the drivetrain of the vehicle that could lead to safety issues for the occupants and others and should be recalled with upgraded/redesigned parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488482October 8, 2022
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
My radio speakers turned to 100% volume and the subwoofer made an EXTREMELY loud static noise. It could not be turned off. My ears rang and thankfully I wasn’t driving fast enough, as I was about to pull into my driveway. Based on the advice of a thread I read online, the best way to fix the issue was to shut the truck off and let the noise eventually turn off… which took ten minutes. Since I could not reproduce the issue, and based on everything I’ve read about this issue, going to the dealer would not be a benefit of my time as they require the issue to be happening to diagnose the issue. I cannot replicate it again, but if this happens while I’m driving much faster, I fear it will cause me to wreck… or lose my hearing. The noise was quite literally deafening. Please read just one of many threads on this issue here: https://www.f150gen14.com/forum/threads/dangerous-b-o-sound-system-issue.9254/
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11488211October 6, 2022
POWER TRAIN
When I come to a stop, my truck will try to lunge/jump forward after a few seconds. It has been happening for a few weeks now. This could result hitting another car in front of me or potentially a pedestrian if I am stopped at a cross walk. I took it a dealer yesterday and they confirmed the problem. They attempted to reprogram it and said it fixed it. Later that night and again this morning, it did it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488237October 6, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487819October 4, 2022
VISIBILITY/WIPER
The recall (22S12) was received. This has not been repaired. The manufacturer and dealer have not taken care of this. We are months past when the parts were supposed to be available (2nd Qtr 2022).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487815October 4, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487471October 2, 2022
VISIBILITY/WIPER
Recall still not repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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