Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11496243December 6, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496230December 6, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496183December 6, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496121December 5, 2022
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving 57 MPH, the vehicle independently accelerated, without warning. The contact depressed the brake pedal and the vehicle decelerated and then proceeded to operate normally. The vehicle was taken to the dealer and but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496079December 5, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the variable wiper speed control was defective causing the windshield wiper blades to move very slowly or very fast. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495764December 2, 2022
POWER TRAIN
Rear passenger axel bolt broken and leaking diff fluid from hub of wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495670December 1, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495630December 1, 2022
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
The APIM is completely nonfunctional. Screen is blank. Two dealers went through entire test protocol and arrived at this conclusion. Hence I have no camera or warning system, as well as no Bluetooth for hands free communication. No GPS. The truck only has about 1300 miles on it. I got it in March after waiting 9 months, and the system broke very soon thereafter. Ford must have known of these defective units because their failure is a common discussion topic on the internet. It took 6 weeks to get a dealer appointment to diagnose. Now I am told that replacement units are on "galactic" backorder. Ford must be penalized for delivering what they must have known to be a likely defective product. Without all the safety systems dependent on the APIM, I and others are put at risk. Please do something to discourage selling vehicles that are known to carry likely safety feature failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495628December 1, 2022
POWER TRAIN, POWER TRAIN:AXLE HUBS
I purchased a 2021 Ford F-150 pick-up truck for my business in September 2022 with ~12,000 miles. I took it to my local auto mechanic on Sa-11/26/22 for it's first oil change & tire rotation at ~15,000 miles. Upon my mechanic rotating my tires, he found the sheared-off axle bolt on the rear/passenger side (pictures & mechanic write-up available). My mechanic stated he believes the axle bolt was over torqued/tightened in the factory and not a result of daily driving usage... Answers to Above Questions: > Rear/Passenger Side Wheel: Axle Bolt SHEARED-OFF; Pictures & mechanic write-up available > My mechanic informed me I was a very "lucky" person that I didn't get into a serious vehicle accident due this axle bolt being sheared-off; I was strongly advised by my mechanic that I should NOT drive my truck until repaired > My truck was towed to an authorized Ford dealership and is awaiting inspection & service (earliest available appointment is W-12/7/22, meaning I will be without the use of my truck for AT LEAST ~12 days!!!!!) > As stated previously, my truck is currently at an authorized Ford dealership awaiting inspection & service. Upon me doing Internet research, Ford does not have any listed recalls for this issue, but there are plenty of Ford forum sites detailing the EXACT same issue(s)!!!, so there definitely is a BIG problem! > There were no warning indications/messages displayed in my truck prior to learning of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495293November 29, 2022
POWER TRAIN
Sheared right rear axle bolt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495311November 29, 2022
POWER TRAIN
My 2021 Powerboost F-150s experienced an issue where the truck lurched forward as if hit from behind after coming to a stop. This can result in the truck hitting the vehicle in front of you if you are in tight traffic. I dropped the truck at the local Ford dealer and was told it will take 1 to 3 months to fix the vehicle due to part in back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495314November 29, 2022
SEAT BELTS
The seat belt from my 2021 F-150 cause shoulder pain. Since the vehicle in the dealer for a month I have to drive a rental and the shoulder pain went away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494678November 23, 2022
ELECTRICAL SYSTEM
BO speaker system pops and crackles. Most of the time it occurs in the headrest speaker. Happens all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494609November 22, 2022
POWER TRAIN
Rear Rotor/Axle Bolt Sheared. Truck not drivable. Dealers in area can't look at truck for at least a month and saying shouldn't drive it either. They won't order parts unless I tow truck to them. I'm having the same issue as posted in these threads and various FB posts too. https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/ & https://www.f150gen14.com/forum/threads/f150-powerboost-axle-bolt-sheared-off.10392/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494637November 22, 2022
WHEELS
BROKEN AXLE BOLT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494283November 20, 2022
POWER TRAIN, UNKNOWN OR OTHER
I heard a very loud screeching noise around 4K miles and took it to the dealership, they said my axle nut on the driver side of the truck was sheared off. They said it was covered under warranty and repaired the issue. 8k miles after repair it is doing the exact same thing. No check engine lights for this issue ever appeared on the dash. Ford spend about 3 weeks or longer fixing this the first time. They promised when I purchased the truck if there where any issues I would get a loaner vehicle, nothing available to loan on the first time. Now that it’s happened again I called to scheduled a time to repair and they say I can’t even get seen until January 20th. So this truck has costed me a lot of out of pocket money for rentals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494286November 20, 2022
POWER TRAIN
The bolt that holds the left side rear wheel to the axle sheered off. This was discovered when the vehicle had 9,200 miles on it. When the wheel was removed the sheered bolt and washer fell out. Based on the condition of the bolt it was apparent that the bolt had been sheered off for quite some time. This truck has not been off road nor has it been used to pull a trailer yet. The truck is a 2021 Ford F150 Powerboost truck Platinum edition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494156November 18, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2021 Ford F-150. The contact stated while driving at an undetermined speed, a rock struck the front windshield causing a crack. The vehicle was taken to an auto glass shop where the windshield was replaced, and additional adhesive was needed to secure the windshield. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V090000 (Visibility). The manufacturer was notified and referred the contact to the NHTSA Hotline. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493291November 12, 2022
POWER TRAIN, SUSPENSION, WHEELS
Passenger side, rear wheel axle blot sheered off, been loose for ??? Was told not to drive the vehicle, safety issue. Seems to be a common problem with the Mac towing package.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493108November 10, 2022
POWER TRAIN, WHEELS
Heard squealing in brakes and rattling in passenger rear area. Took to Ford service and they found loose bolt head and washer that was sheared. Recommended not to drive vehicle but could not confirm that it is a warranty issue at this time. Less than 24k miles on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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