Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11406810April 6, 2021
STEERING
ONE DAY I WENT OUT TO MY VEHICLE AND THERE WAS A WARNING LIGHT ON SAID POWER STEER ASSIST FAULT, AND THE STEERING WHEEL WAS LOCKED UP. I TOOK THE KEY OUT AND WAS ABLE TO RESTART IT. ABOUT A WEEK LATER I WAS PULLING INTO MY APARTMENTS AND THE LIGHT ON THE DASH CAME BACK ON, BUT THIS TIME IT SAID POWER STEERING ASSIST FAULT SERVICE VEHICLE. I HAVE NOT BEEN ABLE TO AFFORD 2000 TO FIX THIS ISSUE AND I ALMOST RAN INTO SOMEONE WHEN IT JUST DECIDED TO LOCK UP ON ME. THANK GOD I DIDN'T HAVE MY CHILD WITH ME. THERE HAS BEEN A RECALL ON 2014 WITH THE SAME THING, BUT YET I SEE A LOT OF THE SAME ISSUES ONLINE WITH THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406447April 5, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE DROPS INTO 1ST GEAR FOR NO REASON, INCLUDING WHEN AT HIGH SPEED. THIS CAUSES THE REAR WHEELS TO SKID AND THE VEHICLE TO LOOSE CONTROL. I HAVE TAKEN THE VEHICLE TO TWO FORD DEALERSHIPS, AND THEY HAVE DONE THE SOFTWARE UPDATE UNDER RECALL 19S07, BUT THE VEHICLE CONTINUES TO HAVE THIS PROBLEM. BOTH DEALERSHIPS TELL ME THEY BELIEVE THE LEAD FRAME NEEDS TO BE REPLACED TO FIX THE SUDDEN DOWNSHIFTING, BUT FORD CORPORATION REFUSED TO PAY THE COST OF THIS REPAIR BECAUSE FORD CORPORATION SAY THE LEAD FRAME IS NOT COVERED BY THE 19S07 RECALL UNLESS THERE ARE "ERROR CODES" (WHICH THERE ARE NOT, EVEN THOUGH THE TRUCK HAS DOWNSHIFTED THREE TIMES AT SPEEDS OF ABOUT 35 MPH SINCE THEY "FIXED" THE SOFTWARE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406352April 4, 2021
STEERING
POWER STEERING FAILED AT HIGHWAY SPEED WHILE BEING DRIVEN BY MY WIFE, ALMOST CAUSING A SERIOUS CRASH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND PERHAPS SOMEONE WILL BE KILLED BEFORE A RECALL IS INITIATED. AN ISSUE AS DANGEROUS AS THIS SHOULD BE ADDRESSED IMMEDIATELY, WHETHER IT IS BY FORD, VOLUNTARILY OR MANDATED BY THE PROPER GOVERNING AUTHORITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405321March 29, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED CAUSING THE VEHICLE TO ABRUPTLY REDUCE SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MIKE REICHENBACH FORD LOCATED 600 N COIT ST, FLORENCE, SC 29501 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V433000 (POWER TRAIN). THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405414March 29, 2021
SEATS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY RPM KNEEDLE POP OFF. MY SEATS ARE TEARLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405243March 28, 2021
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON A 4 LANE BUSY STREET, MY TRUCK STOPPED RUNNING. IT WOULD NOT RE-START. IT HAD A FULL TANK OF GAS, WOULD CRANK OVER BUT NOT START. I HAD IT FLAT TOWED TO MY HOME. IT WAS DETERMINED TO NOT BE GETTING GAS. I FOUND A TSB ON THE PROBLEM AND I HAD TO PAY FOR THE REPAIR FROM FORD. FUSE #27 WAS TOO SMALL TO HANDLE THE CURRENT FOR THE FUEL PUMP RELAY. IT WAS A DESIGN FLAW AND I BELIEVE FORD SHOULD PAY FOR THE FIX. THIS COULD OF BEEN MORE DANGEROUS IF I WAS ON THE FREEWAY. I CALLED FOMOCO AND WAS TOLD IT WAS MY RESPONSIBILITY. DOES FORD HAVE ANY LIABILITY ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405048March 26, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
FORD F150 REAR DEFROST SHATTERED REAR DRIVER SIDE WINDOW AFTER REMOTE START POSING SAFETY RISK TO VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404846March 25, 2021
UNKNOWN OR OTHER
BACKUP CAMERA STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404649March 24, 2021
POWER TRAIN
ABRUPT AND UNEXPECTED TRANSMISSION DOWNSHIFTING TO FIRST GEAR. FORD HAD A RECALL IN 2016 FOR 2011-2012 F150 AND NEVER INCLUDED MY VEHICLE IN THE RECALL AND THEN IN 2019 THEY EXPANDED THE RECALL TO INCLUDE 2013 F150S. MY VEHICLE HAS DONE THIS VERY DANGEROUS DOWNSHIFT. I HAVE CALLED FORD AND TAKEN IT TO THE DEALER AND NOW THEY SAY ITS OUT OF THE 150,000 MILE RECALL. HAD THEY NOTIFIED ME WHEN THEY FIRST KNEW OF THIS ISSUE I WOULD HAVE BEEN WITHIN THE MILEAGE LIMIT. FORD FAILED TO RECALL MY VEHICLE WHEN THEY FIRST KNEW OF THIS EXTREMELY DANGEROUS TRANSMISSION MALFUNCTION AND NOW WANT ME TO PAY $1000.00 FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404307March 22, 2021
VISIBILITY/WIPER
STARTED MY TRUCK WITH AUTO START AND REAR DEFROST CRACKED MY BACK DRIVER SIDE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403964March 19, 2021
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE SERVICE ADVANCE TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403667March 18, 2021
ENGINE
I BOUGHT THIS TRUCK USED. ON 2 OCCASIONS IT COMPLETELY SHIFT OFF WITH NO WARNING. I GOOGLED AND READ THAT IF THE ANTIFREEZE RUNS LOW IT WILL COMPLETELY SHUT DOWN UNTIL ANTIFREEZE IS BROUGHT BACK TO LEVEL. RECENTLY I HAVE USED THE VEHICLE MORE. I CHECK THE RESERVOIR AT LEAST ONCE A MONTH FIR THIS PARTICULAR LEVEL. EVERYTIME I HAVE TO ADD ANTIFREEZE. NO EVIDENCE WHATSOEVER OF ANY LEAKAGE. LAST MONTH I DID NOT CHECK DUE TO HAVING A SHOULDER SURGERY SO THE TRUCK SAT UNFRIENDLY FIR APPROXIMATELY 6 WEEKS. I USED THE TRUCK TO GO TO MY LOCAL WALMART STORE APPROXIMATELY A 9 MILE TRIP ONE WAY. I NOTICED GOING TO STORE THE COOLING FAN CUT ON AND STAYED ON. I LOOKED AT GAUGES AND THEY WERE OK. AFTER PICKING UP GROCERIES I CRANKED THE TRUCK . I PULLED OUT OF PARKING LOT DROVE ABOUT A MILE AND NOTICED MY CHECK ENGINE LIGHT CAME ON. I STARTED WATCHING THE GAUGES. THE TEMPERATURE GAUGE WAS SLOWLY CLIMBING TO THE HOT RANGE. I TURNED IN THE DEFROSTER AND HEATER TO PULL HEAT OFF THE ENGINE CONSTANTLY WATCHING SO I COULD MAKE IT BACK HOME. I LIVE IN A RURAL COMMUNITY AND DID NOT WANT TO BREAK DOWN. I SLOWED MY SPEED TO 20-30 MPH WHICH DID HELP KEEP GAUGE IN SAFE ZONE. WHEN I ARRIVED HOME MY HUSBAND CHECKED THE RESERVOIR WHICH WAS COMPLETELY EMPTY. HE ADDED 1-1/2 GALLONS OF COOLANT. WE LET SIT AND THEN CRANKED THE TRUCK IT IS NOW BACK TO RUNNING IN THE NORMAL RANGE. I POSTED WHAT HAPPENED ON MY FACEBOOK PAGE. I HAVE DISCOVERED THIS IS A VERY COMMON PROBLEM WITH THE 2013 F-150 AND IN MY OPINION VERY DANGEROUS SINCE THERE IS ABSOLUTELY NO WARNING THAT FLUID LEVEL HAS MYSTERIOUSLY DROPPED AND EVAPORATED AND THE TRUCK SHUTS DOWN AND WILL NOT START UNTIL COOLANT IS REFILLED. I HAVEN'T BEEN STRANDED ON THE SIDE OF THE ROAD ... YET... BUT THIS IS CERTAINLY SOMETHING THAT SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403600March 17, 2021
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY CAUSING THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE ADVANCED TRACTION WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SPOKE TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) AND WAS SUGGESTED THAT THE VEHICLE BE TAKEN IN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403310March 16, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE BRAKE PEDAL WAS PUSHED TO THE FLOOR HOWEVER, THE STOPPING DISTANCE WAS EXTENDED. THE LOW BRAKE FLUID LOW MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER KEESEE MOTOR COMPANY LOCATED AT 111 S BROADWAY, CORTEZ, CO 81321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403302March 16, 2021
UNKNOWN OR OTHER
I FILED A COMPLAINT 11388782 1/18/2021 ON THIS ABRUPT TRANSMISSION DOWNSHIFT AND IT HAPPENED AGAIN YESTERDAY. FORTUNATELY, NO ONE WAS BEHIND ME AND I SURVIVED ANOTHER VERY SCARY MOMENT. I SPOKE WITH FORD TODAY AND THEY SAID THERE HAD BEEN A RECALL NOTICE SENT THAT I NEVER RECEIVED AND NOW SINCE MY VEHICLE HAS 172000 THEY SAY THE RECALL WAS ONLY GOOD UNTIL 150000 MILES. THIS IS DEFINITELY A SAFETY ISSUE THAT FORD NEEDS TO EXTEND THE RECALL. IF MY VEHICLE HAD A RECALL WHY DIDN'T THE VARIOUS FORD DEALERSHIPS THAT I HAVE BEEN TO FOR SERVICE OVER THE YEARS NOTIFY ME ALSO. I THINK FORD FAILED TO NOTIFY ME OF THIS FLAGRANT SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403306March 16, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE REMOTE START WAS USED START THE VEHICLE AND ACTIVATE THE DEFROSTER HOWEVER, THE REAR WINDSHIELD DEFROSTER SHATTERED THE REAR WINDSHIELD. THE CONTACT INFORMED OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222) OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THERE WAS NO RECALL FOR THE DEFROSTER. THE WINDSHIELD WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402989March 15, 2021
ENGINE, POWER TRAIN
I FIRST STARTING HAVING THE PROBLEM 5 DAYS AGO AND THE ODOMETER WILL GO TO ZERO AND THE TRUCK WILL NOT BE RESPONSIVE IN TERMS OF PRESSING THE GAS AND A WRENCH SYMBOL COMES UP. I WAS TOLD IT IS THE LEAD FRAME CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403034March 15, 2021
SERVICE BRAKES
I WOULD YOU LIKE TO REVISIT INS # 11229625 MAY 24 23016. I THINK FORD MIS REPRESENTED HOW MANY BRAKE MASTER CYLINDERS WERE INSTALLED ON NEW 2013 F150 THAT ARE BAD AND CAUSING LOSS OF MOST BRAKING AND $1200 FIX BECAUSE IT ALSO DAMAGES THE VACCUME CANISTER FILL UP WITH BRAKE FLUID ..... NO WARNINGS WHEN FAILED I WAS IN REVERSE IN A WALMART PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402906March 14, 2021
POWER TRAIN
TRUCK WHILE DRIVING ABRUPTLY DOWN SHIFTS AND THE SPEEDOMETER GOES DOWN TO ZERO . ALSO SOMETIMES WHILE DRIVING AND THEN STOP WHEN YOU START MOVING AGAIN IT DOES SHIFT PASS FIRST GEAR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402765March 13, 2021
ELECTRICAL SYSTEM
ENGINE CRANKS BUT WILL NOT START. AFTER RESEARCH FORD KNOWS THIS IS A FUSE PROBLEM OVER HEATING, A 20 AMP FUSE IN 26 SLOT. THIS HAS HAPPEN 2 TIMES AND GOES AWAY BUT COMES BACK. TRUCK WAS PARKED AND WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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