Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11596868June 26, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the transmission made an abnormal sound. Additionally, the vehicle jerked and hesitated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596871June 26, 2024
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Been having this issue for months. Go to hit the gas to go from a stop truck shutters and hastates to move. No check engine light has come on. Thought it was the fuel we put in it but no matter what fuel it still does it. Almost have been hit a dozen times with my children in the truck with me due to truck will not Accelerate and shutters when you go to take off from a stop. Even when putting the vehicle into sports mode and hit the gas, the truck hesitates and shutters as well. Been to repair shops and they stated they can't find anything wrong with it due to no check engine light being on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596959June 26, 2024
POWER TRAIN
Transmission shifts extremely hard, rough and jerky in both upshifting and downshifting and will lunge forward at times when vehicle is started. I purchased vehicle used with appx 85K miles on it and took it to the dealer to have it checked and they reprogrammed it for rough shifting and it didn't help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596965June 26, 2024
POWER TRAIN
The transmission, I was going down the road two separate times drop down into first gear and the truck nose dives while me and my wife were in it and locked up the truck and has done it two separate times I’ve had it taken to two separate transmission shops says transmission is bad in it Because it drop gears and locks the truck up basically so it’s unsafe to drive and has not been driven in a months sitting in my front yard making a $34,000 loan payment of 700 a month on a vehicle that I can’t drive because it’s unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596991June 26, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle failed to change gear properly and the vehicle shuddered. No warning lights were illuminated. The contact stated that the failure occurred frequently. The dealer was made aware of the failure and scheduled an appointment for the vehicle to be diagnosed. The contact stated that while driving to the dealer, the transmission failed to shift properly, and the vehicle failed to accelerate as needed. The contact was able to drive to the dealer. The vehicle was diagnosed with a CDF drum POP Assembly failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 67,916.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597032June 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact attempted to depress the brake pedal and the vehicle shifted to the right. No warning lights were illuminated. The contact stated that his daughter informed him the vehicle had also shifted to the right while depressing the brake pedal to slow down. The vehicle was taken to an independent mechanic, and it was determined that the rear brakes were worn. The vehicle was repaired. The contact stated that the failure reoccurred after the brake repair. The contact related the failure to the ABS system. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597041June 26, 2024
POWER TRAIN
While driving, vehicle shift down to 1st then back up to 4th, then back down to 1st then up to 10th. While doing this, it also causes transmission to over heats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596497June 25, 2024
POWER TRAIN
Truck would suddenly downshift into 1st gear unexpectedly at full speed. Transmission was suddenly loosing power during merging onto freeways making regular driving hazardous. unexpected shifting. The transmission only had 77K miles and needs to be replaced according to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596515June 25, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was a crackling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596574June 25, 2024
POWER TRAIN, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the drive train inoperative warning light illuminated. In addition, the transmission independently downshifted from 10th gear to 7th gear. The contact stated that the engine abruptly seized, and the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with alternator failure due to engine oil leaking onto the alternator. The contact was informed that the alternator needed to be replaced. The contact stated that the failure reoccurred. The contact stated that the transmission shifted independently and unusually hard while shifting. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596602June 25, 2024
ENGINE, POWER TRAIN
Everytime I accelerate from a stop the first 3 gears the truck hesitates and jerks forward. It appears as if its going to stall. The problems after getting to 35 miles an hour or faster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596377June 25, 2024
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal cracking sound. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed because the sound was a characteristic of the engine cowling. The contact stated while driving at various speeds, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continued driving. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, where the cam shafts, the timing belt, the oil pump, and other unknown parts were replaced. Additionally, the contact stated while driving at various speeds, the vehicle experienced unexpected hard downshifts and the rear wheels locked up. The contact stated that the failure occurred intermittently. The contact was able to continue driving. The vehicle was taken to the dealer, where an unknown computer reprogramming was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596379June 25, 2024
POWER TRAIN
March 2024 I went to Pep Boys to assist and replace Spark Plugs and Coils because of a Random Misfire Code. Sometime during April 2024 my F-150 began to randomly shift while driving, down shift, jerk surge like it wants to take-off accelerating, and jump to a random gear 6, 8, 4, and back to 7 and automatically switch to limp mode. I took my truck to a performance shop they recommended software updates and suspected transmission. After the updates, I took my F-150 to Firestone because it started throwing P0420 and P0430 Codes. Firestone did a diagnostic and airflow test, recommended New Catalytic Converters. However, the Truck still Jerks and shifts erratically to gears and downshifts to lower gears while driving. After coming to a complete stop, the truck is slow to accelerate as it feels like the rear axle is locked, then jerks and stalls like it is turned off. after 2-3 seconds it surges to next gear and downshifts again. I called Ford and several of the local service departments to inspect my F-150 and each one tells me that I have to leave my truck with them for 3 weeks because they are behind. I asked if they provide loaners and they all said no. On 19 June 2024 I called Ford Motor Co. to complain, and they contacted the same local Ford Service Centers on my behalf to see if they could help to book an appointment. Unfortunately, there wasn't anything they could do to help because the service managers at 3 different locations said they are backed up and if I wanted their help, I would need to get in line by leaving my truck with them and expect a 3 week delay. I have a 2018 Ford F-150 5.0L 4x4 Sport Edition, I can switch the Truck to Manual Mode and it drives fine, therefore I know that my Transmision is still in good working order. However, in Automatic, Sport or Econo mode my truck has the erratic, rough idling, random gear shifts and sluggish acceleration at complete stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596440June 25, 2024
POWER TRAIN
Transmission has hard shifts especially at low rpms and at times when at a complete stop, truck shifts to neutral during acceleration. Also when slowing down for a top light and not coming to a complete stop, transmission makes clunking noises while downshifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596441June 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford F-150. The contact stated that on several occasions while stopped at a red light, the EcoBoost feature activated, and the vehicle lunged forward during acceleration. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596092June 24, 2024
POWER TRAIN
Faulty transmission, Took several times to the dealership, while the truck was still under warranty, to be looked at and every time they turned us away, saying the transmission is "new" and it was normal to not work properly, the transmission would shift down on its own while driving on the interstate, it would "knock" really hard when shifting from Parking to Reverse. Now, at 100,875 miles, the transmission have faulted and the truck is not drivable, needs a new transmissions. Ford knows the transmissions are garbage and would not do anything to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596127June 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while having a routine oil change performed, the independent mechanic stated that the head gasket was leaking. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was confirmed that the head gasket was leaking due to two detached head gaskets. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a recall or had warranty coverage. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596241June 24, 2024
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal sound. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cam phasers, the timing chain, and other unknown parts were replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and advised the contact that the vehicle was not covered due to the manufacturing plant where the vehicle manufactured. Additionally, the contact stated that the front passenger's side door and the rear passenger's side and driver's side doors failed to unlock as needed. The vehicle was taken to the dealer, where it was determined that the failure was related to an unknown recall. An appointment was scheduled for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596282June 24, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed smoke exiting the tail pipe. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was advised to have an oil change performed. The vehicle received an oil change; however, the contact stated that the failure reoccurred three months later. In addition, the contact stated that the oil level was 2-quarts low, and smoke was coming from the tail pipe again. The vehicle was taken back to the dealer where it was diagnosed with catalytic convertor failure. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated that the catalytic convertor was replaced one year prior. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595469June 20, 2024
ENGINE
I just started towing with my 2018 2.7L F-150 Eco Boost. I went on a long trip with my family towing our camper. When coming off the highway we slowed down to yield for our turn. The vehicle shut off in the middle of the highway, presenting a serious safety concern for me and my family. Throughout the rest of the trip this continued to happen when coming to a stop. Ford has known about this safety issue since 2018. TSB 182249A was issued on August 16, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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