Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11600902July 10, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the engine became overheated with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cylinder heads. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600442July 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600501July 9, 2024
UNKNOWN OR OTHER, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The alarm system and hazards will randomly go on and will not turn off until you start vehicle and hit the hazard light button. If you hit the hazard button while the vehicle is off, it does not turn the hazards off. They will often remain flashing even if the horn/alarm system isn't blaring. At times hitting the hazard button has made the horn go off. The truck has started locking itself and keypad will not work to unlock only the key fob. Truck has not been driven at night since this has occurred to notice if its affecting the headlights. We have noticed that it is also affecting the cabin climate controls (air conditioning/heat). The source of the problem appears to be a malfunction with the Body Control Module (BCM). Prior to these issues arising, there were no warning or messages that appeared on the dash. The truck has been driving great. Now the check engine light is on and have to disconnect the battery so that it doesn't go off in the middle of the night again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600517July 9, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 65 MPH, the vehicle unexpectedly downshifted and jerked forward. There was an unknown warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600606July 9, 2024
STEERING
Took my Ford F150 in for an oil change. Ford dealer informed me the steering gear assembly had completely broke near the gear box at only 68k (I do not know when the break happened). Although the vehicle is drivable, it has a chance of losing steering at any time and was advised not to drive it. No vehicle warnings are provided, and the truck has been regularly serviced over the years without me being informed of an issue. It is available for inspection as I am on a waitlist for a backordered steering gear assembly part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599202July 5, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that upon shifting from park(P) to drive(D), and while driving at various speeds, the vehicle unexpectedly downshifted to first gear. There was no warning light illuminated. The vehicle was taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the repair. The dealer stated that the VIN was not under recall for the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598634July 3, 2024
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the driving modes shifted between Tow and Sport Mode. The contact also stated that the instrument panel was showing the incorrect gear. The contact stated that the failure ceased when the vehicle was turned off. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598211July 2, 2024
POWER TRAIN
Driving down interstate highway at 75 mph in cruise and transmission seemed to drop out and vehicle slowed down almost causing a bad wreck. Mashed the gas and the vehicle jerked and finally picked back up. Scary !!! The transmission seems to jerk harshly at times when it shifts, or as it drops down going up slopes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598289July 2, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
THIS VEHICLE WOULD STOP. I LOST CONTROL HIT THE VECHICLE IN FRONT ME THAT STOP WITH NO LIGHTS ON.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11597872July 1, 2024
VEHICLE SPEED CONTROL
Three times in the last year while driving north on interstate 91 coming down a long steep hill entering the town of Springfield, Vermont while my f-150 was in cruise control traveling at 70 mph the transmission has down shifted all by itself to fifth gear without me touching anything. I have not taken it to my local dealer as they want to charge me 135.00 dollars per hour just to look at it. Also my doors freeze anytime it gets below 32 degrees! Can not latch doors shut once they freeze.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598006July 1, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission upshifted from first gear to tenth gear. There were no warning lights illuminated. The vehicle was taken to a transmission specialist, who determined that the first and third gears were chattering, the third and fifth gear upshifts had a flare, the eighth and ninth gears had a flare, and when shifting to tenth gear, the transmission shifted to neutral, and then downshifted to first gear before shifting to tenth gear. The manufacturer was contacted and referred the contact to the NHTA Hotline for assistance. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597839June 30, 2024
POWER TRAIN
Transmission went to 1st gear to 7th gear and stalled out almost caused an accident. Called Ford customer service about the problem after realizing it's an ongoing problem with 2018 Ford F150 5.0 Gasoline engine. I honestly believe a factory recall needs to be before someone loses their life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597744June 29, 2024
POWER TRAIN
Harsh and erratic shifting including going into neutral when accelerating. I almost got T-boned by on coming traffic. Now people honk at me cause I’m scared to turn on yellow light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597372June 28, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
To whom it may concern, As a proud owner of a 2018 Ford F-150 with the 5.0 V8 and 10-speed transmission, I have recently been facing significant shifting issues with my truck. These issues occur at various times during my ride, making my daily commute a stressful experience. The transmission shifting slams into gear and downshifts from 8 or 9 to first gear, disrupting the smooth operation of my vehicle. Despite consulting multiple mechanics, I’m still unsure whether it's a computer issue or if the transmission needs to be replaced. I checked the NTHSA and learned that this vehicle had a recall for this issue. I trust in Ford's commitment to quality and safety. I need to know how I can get a remedy for this inconvenience. I don’t feel it's my responsibility to spend upwards of $8k for a new transmission when Ford has a recall on this truck. Please advise on the necessary steps as soon as possible. This issue is causing me significant inconvenience. I don't feel safe, and I would appreciate your help in this manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597505June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 109,679.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597527June 28, 2024
ELECTRICAL SYSTEM, STEERING
When the auto stop/start feature is engaged at a stop and I am the first vehicle at the light or stop sign, the steering is unresponsive when making a turn into or through the intersection after the auto start re-engages and has posed a safety issue steering/turning because of the delay that occurs in powering the power steering pump. On repeated instances, I have entered an intersection making a turn expecting the steering to be powered, only to find I have to struggle with the steering manually until the pump engages. The first time I asked the dealer to check the issue, I was told that my battery was dead and I had to buy a new one. I was told that would take care of the problem. The problem returned, however, and I took the truck back to the dealer. During the second dealer visit, I was told that the power steering pump is electric and has to run off the battery for a period of time (they confirmed the battery was fine during this second visit) after the auto stop/start re-engages and that is what causes the delay in power steering after the auto stop/start turns the engine back on. I was told that it gets worse if the battery doesn't have a full charge, but there was nothing that could be done to resolve the issue. On multiple occasions, I have feared that I would end up in a wreck with oncoming traffic after I struggled to steer until the pump engaged. Why would the manufacturer design a system that creates such a safety issue? The date below is the approximate date and mileage for the second dealer visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597532June 28, 2024
SERVICE BRAKES
Approximately 2 months ago I stopped to get a bagel breakfast and parked my 2018 Ford XFT on a slight 2 to 5 % slope parking lot. I put the truck emergency brake on and pressing on the brake petal put the truck into Park. I exited the store after picking up my order an got into my truck , depressed the brake petal and at the same time pulled the emergency brake button to release the vehicle still in Park mode.The shifter would not release the transmission to Drive mode or move at all and stayed I lock mode. After approximately 20 minutes to no avail to get it into Drive Mode I called the local FORD Dealership where I bought the truck and told them my problem at which time I was informed I needed to get the truck towed to the Ford Dealership. I then called a Tow Truck and waited for about half an hour until it arrived. Both myself and the Tow truck driver made several attempts to engage the truck to Drive Mode. The Two truck driver was sucessful on the last attempt not knowing how he got it into Drive Mode. I had to pay the tow truck driver the full amount and drove to the FORD Dealership which was approximately six miles away. Next day I got a call from the Dealership telling me my truck was done. I was informed there that they were not able to duplicate the problem and found nothing else wrong with the emergency brake. I paid that bill which was approximately 200.00 dollars. I had no problem with the brake since, until today 6/28/24 several months later. Problem repeated itself on miles 2 to 5% slope. Called the same FORD Dealership Service Dept. No Response. Called Sales Dept. women paged Service Rep. Informed him of past problem and repeated problem today. He informed me that NO One there or Any Ford Dealership Representative Anywhere in Region or National knows what to do in his situation. Further, stating I should have the truck towed th there Dealership ASAP. I repeated my problem and asked if he had any Phone Number for FORD HQ he said none.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596812June 26, 2024
POWER TRAIN
Transmission issue. I was driving in Eco-mode and the transmission just shifted into 3rd gear. It suddenly without warning jumped into 1st gear causing the vehicle to suddenly slide and nearly stop. After that issue a check Advance Tracing system light and the ABS lights came on and stayed on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596814June 26, 2024
POWER TRAIN
Whenever I try to tow a trailer, even empty, if I plug in the trailer tail lights the transmission over-heats and the transmission shifting goes wacky. It just randomly shifts gears up and down between 1st to 10th. they have rebuilt the transmission 3 times and replaced it once, but it still didn't resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596832June 26, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while merging into oncoming traffic at approximately 35-40 MPH while depressing the accelerator pedal, the transmission downshifted from 7th gear to 1st gear and repeated the failure immediately. The contact immediately released the accelerator pedal to decelerate the vehicle. The contact depressed the accelerator pedal and the vehicle jerked before accelerating to 65 MPH. The contact was able to drive the vehicle without failure. There were no warning lights illuminated. The contact learned of a possible Ford recall regarding the failure however, the VIN was not included. The vehicle was driven to the residence and remained parked after the failure. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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