Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11604878July 27, 2024
UNKNOWN OR OTHER
My 10-speed transmission started jumping gears at about 50 to 55,000, miles. I asked my Ford dealership to do a complete check of the vehicle at 58,000 mi because it was close to the 60,000 mi warranty. They told me there was nothing wrong with the truck oil change on the road off. I went. At 63,000 mi it started shifting skipping gears as it downshifted. It would jump when I went from Park to reverse or reverse to drive. I took it in to have it checked and they said the 10 speed transmission was going out. The estimate was $9,000 to replace the transmission. A third of what my truck was currently worth and having been paid off I was not happy. I've had two transmissions put in since last February and they are doing the same thing the original was. However, now it's more extensive. I would be in the passing Lane doing 75 to 80 and it dropped from 10th year to first gear and jump back the 10th gear and lost Ford momentum which put me in a bad position in the passing Lane. That was the first transmission they put in. Changed it out for another transmission cuz it was under warranty. This one did nearly the same thing. How are the RPMs? I noted were just going wacky as it dropped from 10th to 8th. Jumped back up to 10th chugged and bucked and finally smoothed out. Again as in the passing lane. The first transmission was on its first vacation, 5 hours from home when they threw the wrench onto the dash board display. The second time it happened last week, I was an hour north of home. Both times I had to turn around repack a different car to leave on vacation or the long weekend. I'm again without a vehicle. Todd, I feel is trustworthy to go on any long distance drives. My faith and forward is fading. This is my fourth vehicle and I have loved the three previous ones. The 10-speed transmission is trash pieces and they know it. Why isn't your Ford doing something about it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604897July 27, 2024
ENGINE
In 2021 and 50,000 miles I had a complete engine rebuild done due to failed cam phasers. Now 35,000 miles later, I have to have the same repair done because the campuses have failed again. After searching social media, and recognizing nothing is being done, there are post after post after post after post where vehicles have had the same issue over and over again for the 2018 to 2020 F150 3.5 L eco-boost engine. Ford has absolve themselves of all responsibility. They should definitely be looked into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604505July 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, there was an abnormally loud grinding sound coming from under the hood. No warning light was illuminated. The vehicle was previously repaired under Customer Satisfaction Program: 21N03 (Cam Phaser Replacement – Extended Warranty); however, the failure reoccurred. The vehicle was taken to a local dealer where it was diagnosed and determined that the camshaft phasers had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604287July 24, 2024
POWER TRAIN, ELECTRICAL SYSTEM
10 Speen Auto Transmission is shifting very hard from 1-2 or just skips 2 and goes 1-3. It shifted so hard this morning it chirped the tires. Other times it jolts me forward. When trying to accelerate it will not and almost feels like its going to stall. Almost got rear-ended one morning with my son in the truck. It is scheduled to go to dealership in 2 weeks (next opening). No warnings lights yet. Started about a week ago. Only getting worst each morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604050July 23, 2024
SERVICE BRAKES
While driving my low brake fluid light came on. I immediately pressed the brakes to pull over and almost could not stop causing danger to myself and other drivers around. I filled the reservoir for it to all leak out again in three miles. I filled it two more times and it keeps saying low fluid and losing my brakes. I inspect under the vehicle to find no visible fluid. It is leaking from the master cylinder into the brake booster. There is a recall for this on other 2018 f150 super crews. I will be bringing this to my local ford dealer to confirm the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604059July 23, 2024
POWER TRAIN
The entire transmission blew up and went out while my son was driving on the highway. It won't engage in any gears and was completely stranded on the highway. Thankfully he wasn't injured or hit when this happened! This could have killed him!! This year of F-150 has known transmission issues but there are no recalls. It will cost $10K to repair and the value of the vehicle is only $15K! This truck is totaled and undriveable. Now he is stuck unable to go to work and support his fiancé and [XXX] daughter. Again, he is lucky he didn't get killed when this completely blew up while driving at a high rate of speed. Ford needs to do better and issue a recall to fix this now! Now he is paying $650 for a truck he can't drive or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604139July 23, 2024
ENGINE
Cam phasers have gone out. This is the second time this vehicle has unsafely died in the 30k miles we have owned this vehicle. Ford refuses to help cover the costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604166July 23, 2024
POWER TRAIN
When driving my 2018 f150 home from work I was on the interstate and was on the accelerator pedal and I had let off and when I went to get back on the pedal I noticed the truck was not going I looked down as the dash and the gear ratio was going from 10th gear down to 1st gear and kept bouncing back and fort from 10th to 1st gear until it finally went back into gear I felt as my safety and others around me were at Risk because I was scared that the transmission was going to catch in 1st gear while going highway speeds so I quickly got off at the next exit and the transmission just felt terrible like it didn’t want to shift and when it did they were extremely laggy and hard shifts and the truck was going right into 10th gear at 20mph shortly after this incident a wrench popped up and multiple other warning lights such as traction control, hill assist etc… I have not had the vehicle inspection by a dealership because when I called I was told they were backed up waiting for multiple transmissions for vehicles so they ran a scan on my truck by my vin number and it had the same few codes such as P07F7(gear ratio 10 incorrect) U0253(lost communication with accessory protocol interface, module) and U0140(lost communication with body control module) I was told by the ford dealership that the transmission was going to need to be pulled and possibly a new transmission but nothing was covered under warranty because the truck was just out of warranty so it would have to be out of pocket but I have not even owned the truck a year I feel the the transmission should not be going out on a vehicle with 59k miles .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603529July 20, 2024
ENGINE
Ford is to be aware or rattle on cold star but decline to Repair it and wants us to pay for it. I’ve brought up the concerns to them but no action on their part or solution has been given with a 41,000 miles truck there are many other people with same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603549July 20, 2024
ENGINE
When driving the transmission skips which causes passengers to hit their heads on the back head rest thrusting our bodies toward the windshield. It is not safe to drive. Had it worked on just after we purchased it. Gears from 2 to 3 and sometimes at higher rates of speed the vehicle jerks and eventually will probably leave us stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603357July 19, 2024
VISIBILITY/WIPER
The windshield wipers will sometimes go off when they are not on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603506July 19, 2024
POWER TRAIN
The transmission has been slipping, skipping gears, downshifting in traffic, high rpm catch, shuddering and remaining in higher gears at stops
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602959July 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, there was a knocking sound coming from the engine compartment. The contact stated that the vehicle had stalled several times. The contact believed that the vehicle was leaking oil; however, when the coolant reservoir was inspected, the coolant fluid was low, but no visible leaks were found. The contact stated that the vehicle was experiencing excessive oil consumption. There was no warning light illuminated. The vehicle was taken to a local dealer; however, it has not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602701July 16, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, there was excessive white smoke coming from the exhaust. There were no warning lights illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602798July 16, 2024
POWER TRAIN
Transmission misses gears, causes truck to rev and then bang into gear. Accelerating onto highways or to pass the vehicle alternately loses power or over revs then the truck jerks around and slams into gear. Accelerating to enter a highway is dangerous because you cant be sure it will continue to accelerate, avoiding other cars is not always possible when the transmission is slipping. We have had it to a shop, we have had the TCM reprogrammed, we have had the transmission valve body replaced, nothing makes it better. There is a light that looks like a wrench that eventually came on after a few weeks of the above. Then the light randomly went off and the transmission acted ok for about 2 weeks, then it came back on and its worse than ever now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602413July 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle t was rattling and vibrating abnormally until the engine had warmed up. The contact stated there was no warning light illuminated. The contact stated the failure was intermittent but had become a recurring failure. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to the manufacturer's Customer Satisfaction Program: 21N03 Cam Phaser replacement (Engine and Engine Cooling). The contact called and informed the manufacturer of the failure and was informed that the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602445July 15, 2024
POWER TRAIN
The 10 speed system transmission will jump between gears and will unexpectedly slip into neutral or 1st gears without warning. It is available for inspection. While accelerating, system will intermittently slip into neutral leaving the driver without power. This may only last a few seconds before slamming back into whichever gear it is suppose to be in. Sometimes, system would lose complete acceleration while pulling into traffic. The problem has been reproduced by the Ford dealer with a statement that the only thing they could do is replace the entire transmission. Discussion with Ford customer service stated that they would not be able to assist with repairs and there is no recall for these transmissions. The vehicle or components have not been inspected by the anyone other than a Ford dealer. System fault does come on when the transmission loses gear. This is an ongoing issue and has been occuring for about 6 months. It happens more often when it hasn't been driven for a while or while cold but it will happen anytime of the year. It will also sometimes slip into neutral and you must shut the car off and back on to regain power train ability. A video is available but currently unable to upload it due to MB size restrictions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601826July 13, 2024
ENGINE, POWER TRAIN
Very bad rattle on start up from the cam phasers in the 3.5 Ecoboost. Could cause possible engine failure and most likely advanced engine wear. 10 speed automatic transmission already having rough shifts from 3-5 gear change. Clunks into reverse. These issues have been going on since I've gotten the truck, taken it to 3 different dealers and have had my coverage denied. Please note my vehicle only has 39k miles on it. The fact that ford has not recalled these trucks is truly embarrassing. The 10 speed and the 3.5 Ecoboost are notorious for issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601577July 12, 2024
VISIBILITY
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear power sliding window top track loosened, and the window almost detached. A local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600850July 10, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started and shifted into drive(D), the accelerator pedal was depressed, and the vehicle failed to respond as needed. The contact stated that the vehicle shifted into drive(D) very rough. The contact stated that the "WRENCH” symbol was displayed, and the power train warning light was illuminated. The contact stated that the failure also occurred while driving at various speeds. The contact stated that while depressing the accelerator or brake pedal, the vehicle hesitated, and the transmission was shifting rough. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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