Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11430226August 23, 2021
VEHICLE SPEED CONTROL, POWER TRAIN
I was driving on the freeway going 65mph when the transmission started switching gears it went from 6 gear to 1st gear in a matter of 1 second, luckily no one was behind me or else I would’ve got hit. I took it to ford to get recall unexpected Transmission downshift fixed, but it didn’t fix anything it actually got worse. Now the speed gauges stop working out of no where and it gets stuck in whatever gear I am driving in when this happens 2 codes turn on P0720 output shaft speed sensor and P0721output shaft speed range/performance. My truck had no issues before this recall. My life is in danger when I’m driving this truck I have called the dealership but I get the same answer every time that there’s nothing else they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429762August 19, 2021
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Every day the transmission jumps to 1st gear and stays there. We have to pull over and put it in park or neutral then try to drive again. Most of the times it stays in 1st gear for 5 or 6 times of pulling over before it will return to normal. This happens regardless of speed at time it happens. It displays the 'wrench' on the screen, air bag light comes on and speedometer stops working. We are deathly afraid of even getting on a highway. We have read the same problem on the internet happening to hundreds of people, yet there is no recall notice yet. Why are there no recalls if we are all having the EXACT same thing. Some people reported their lead frame harness was replaced and fixed the problem and some reprogrammed the control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429777August 19, 2021
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 10 MPH, the vehicle would not switch gears and remained in first gear. The contact stated that the powertrain warning light was illuminated. The vehicle was diagnosed with needing the transmission replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was over the mileage for the recall coverage. The failure mileage was approximately 163,379.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429215August 16, 2021
UNKNOWN OR OTHER
Driving normal on highway and truck turned off. No power steering. No brakes. No power. Almost crashed with 18 wheelers. Was going 65 on third lane on a 6 lane highway.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11428315August 9, 2021
UNKNOWN OR OTHER
The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving at highway speed,her USB port had initially failed to operate as needed and that soon after, the display screen had drawn completely blank. The contact's daughter had pulled over and restarted the vehicle multiple times but the failure persisted. As she proceeded to drive the vehicle at 40 MPH, the vehicle independently downshifted as the vehicle stalled without warning. Due to the failure, the contact hit another vehicle from behind. The air bags did not deploy upon impact. No medical attention was given at the scene; however, his daughter did suffer minor bruising. The whereabouts of the other driver was unknown. A police report was filed. Due to the failure, the vehicle was towed to a dealer where they have yet to inspect or diagnose the failure. The contact stated that his vehicle was previously placed under NHTSA Campaign Number: 19V433000 (POWER TRAIN) which he linked to his failure. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 148,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11427699August 4, 2021
ENGINE
Vehicle defect in the EcoBoost engine causes coolant to leak into the cylinders, causing the potential for engine fires and failure, misfires, collision risk, and costly repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427518August 2, 2021
ENGINE
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 141,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426641July 27, 2021
VEHICLE SPEED CONTROL
The vehicle will downshift from any higher gear to first gear with no warning at any speed. the rear tires sqeal and the whole truck jolts. It is happening more often in the last month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426339July 25, 2021
STEERING
Started truck put into drive when after truck was moving power steering malfunction suddenly jerking steering wheel from hands and causing truck extremely hard to control. Unexpected erratic motion of steering wheel. Notice on dash of steering system service soon. Stopped truck shut off and restarted to clear notice on dash. After restarting appeared normal. But after beginning to drive again to repeated the same situation. With notice on dash of power steering problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425929July 22, 2021
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact coasted the vehicle to shoulder and wait for a few minutes before restarting the vehicle and the vehicle resumed normal functionality. The vehicle was taken to the dealer where it was diagnosed that the transmission molded lead frame failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the warranty had expired. The contact was informed that the information she saw regarding the failure was for a field service action and not a recall. The field service action number was: 19N01. The contact stated the vehicle only drove in third gear. The failure mileage was approximately 153,294
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425934July 22, 2021
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
Driving down the road 60 miles an hour truck will shift to First very dangerous I've had the reprogram done didn't do nothing I would like my truck to be fixed I make payments on this [XXX] thing and I want it to run as it should INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425881July 21, 2021
VEHICLE SPEED CONTROL
Date: July 5, 2021, roughly 5 pm Location: Interstate 40, heading west. Just east of the first exit for Shawnee OK I was driving with traffic, cruise set at 80 mph. Changed to left lane to pass a travel trailer and noticed traffic was getting heavier up ahead. I tapped the brake to cancel the cruise control, and the engine raced out of control. It was as if the accelerator was pressed to the floor. I used both feet on the brake to attempt to slow the pickup, was able to change back to the right lane, and managed to drive onto the shoulder and slam the truck into park. The racing engine never let up until the key was turned off. I did see that the cruise dash light was indicating that the cruise was off before I changed lanes. It is my belief that tapping the brake initiated the problem. Fortunately, no one was hurt, there was no accident. I can still see the children in the vehicle ahead of me when I try to go to sleep and I have nightmares of what could have happened. No problem the next day. We tried to create the situation when traffic was light, but have not experienced any problem with braking, tapping the brake, the cruise control, or unintended acceleration since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425413July 19, 2021
POWER TRAIN
Transmission began acting a little funny - hesitating, slowing down a little and seemingly re-engaging, before coming to a stop. When accelerating from stopped, crossing a 2-lane state route, orange wrench icon flashed on the driver display and launched in 3rd gear. Went into limp mode and made it home, ranging from 3rd gear to 5th gear for that duration. Occurred two other times, both after about 15-20 minutes of the truck running. Research of similar problem and error codes that were read point to a bad molded lead frame, but I am outside of Ford's "extended warranty" mileage, so I have not spent the money to have it diagnosed at a Ford location. No symptoms prior to the problem. Truck is parked since reading about 6th-to-1st gear downshifts on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425542July 19, 2021
SERVICE BRAKES
While operating the vehicle, driver experienced complete loss of brake pressure. Brake pedal extended to the floor and offered no stopping power. E-brake was utilized to bring the vehicle to a full stop. Vehicle was towed to an independent mechanic for diagnosis and repair. Tow to a Ford dealer was not possible based on location and distance. Independent mechanic diagnosed a catastrophic failure of the main cylinder causing fluid to leak into the brake booster. This problem has already been addressed in Ford recall notice # 16V345000. This is a known problem with this model year. However, the specific VIN is not included in the recall despite the same parts and components identified in the recall. The incident occurred in a location far from owner's area of residence during off-hours. Additionally, owner was stranded far from area of residence with members of a youth group. Owner has incurred significant costs associated with towing, repairs, and alternative transportation for multiple persons. Circumstances at the time allowed for a safe stop of the vehicle. Had the failure occurred a few minutes earlier or later, the potential for catastrophic injury or death was high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425159July 16, 2021
POWER TRAIN
From Ford's customer satisfaction web, shows no recalls, but shows 19N01 – Transmission Molded Leadframe Extended Coverage – 2011-2013 Ford F-150. Symptoms are speedometer will go to 0. Many reported cases the transmission will downshift from 6th gear into 3rd. My case was intermittent... I'd get speedometer 0mph loss of power general solution was to stop vehicle, stop engine restart. Depending on highway conditions this was at times only uncomfortable. My last event was awkward, it occurred multiple times within a less than 10 mile drive. Multiple stops/restarts the engine accelerated to 40-50mph while I did not have my foot on the accelerator. I decided to take to local transmission shop, where they were told by multiple suppliers he could not purchase the part because there was a service recall. I used the Ford Customer satisfaction web site, researched this, to find my truck exceeded the mileage for Ford to service this. So I was in a catch 22, Ford would not fix under recall, and would not sell the part to a service facility. I called the satisfaction line, explained the problem they transferred me to Ford corp, and told me to explain to executive for service. I listened to the voice mail identifying to leave a message and they would get back to me in 48 business hours. I called two times 7/2 - expecting a call back by 7/6, the again 7/7. I have received no call back. Initially my goal was simply to have them clear the way to purchase the molded leadframe or to sell this to the transmission shop so I could have my truck repaired. During this time I investigated other's that had this problem, with some very disturbing results. Truck violently decelerating by downshifting from 6th at highwayspeeds to 3rd. On occasion I haul my tractor, I was considering what happened if towing a trailer and a sudden downshift? What if the roads were wet? Clearly this is a safety issue, where Ford believes at over 150k miles they are much safer to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424532July 13, 2021
ENGINE
Truck going from 6 gear down to first but every service center tells me I cannot get a appointment not even be place on the waiting list due to lack of technicians, I need help because my truck is not safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424483July 12, 2021
STEERING
Electronic assist steering rack failed at 54,000 one owner miles, nearly lost control on freeway. This is a known issue and defect that Ford has ignored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423553July 6, 2021
POWER TRAIN, ENGINE
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 mph, the transmission malfunctioned and erroneously down shifted causing the engine RPM’s to rev very high while the vehicle decelerated. During the failure, the hill descent and check engine light warning lights were illuminated. Additionally, there were several unknown warning lights illuminated. The vehicle was taken to the local dealer who diagnosed that the engine was faulty. The contact indicated that the vehicle was included in the NHTSA campaign number: 19V075000 (Power Train) and the vehicle had experienced the same failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423202July 2, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This truck was driven daily and has been owned since new. No aftermarket accessories, all stock. The truck was parked in my warehouse over the weekend. When I returned on Monday morning I found the dashboard burned and melted, airbag deployed, and headliner scorched. I believe the airbag extinguished the fire and kept it from spreading outside the truck and possibly destroying my business. The truck has not been inspected by anyone other than mechanics working on quotes to repair it. The truck is still at my business and available for your inspection. There were no warnings of any kind.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422782June 29, 2021
SERVICE BRAKES
My problem sounds like this issue: https://www.thecarconnection.com/news/1104150_2013-2014-ford-f-150-recalled-to-fix-brake-fluid-leak-271000-trucks-affected My wife was driving the truck when a low brake fluid warning light came on and the brake pedal went to the floor. She was able to pump the pedal a bit to get the truck to slow down. Luckily she was on a street and not the highway and was able able pull off into a parking lot and coast to a stop. She left the truck there. I went to the truck and added a bottle of brake fluid the next morning. The reservoir looked empty prior to me adding the fluid. I drove the truck 1.9 miles to a garage and had almost no braking power. I kept the truck in a low gear to control speed and had to pump the brakes at stop signs and traffic lights along the way to get it to stop. At one point the brakes weren't working at all and I almost rolled out into a cross street into a passing truck that was going approx 40mph. I kept pumping and came to a stop in the lane and the passing truck was able to swerve around me to avoid a collision. When I got to the garage I checked the reservoir and the brake fluid level had dropped back below minimum on that short drive. The mechanic investigated the issue and told me the master cylinder had a leak and would need to be replaced. It was basically failing. The total for the repairs will be around $750. Thankfully my wife was on a city street and not on the highway when the master cylinder failed. Otherwise this could have ended in disaster. I called Ford and they said my truck was not covered by the recall, even though it was a 2013 Ecoboost with the 3.5L engine and came out of the the Kansas City plant as mentioned in the recall article linked above. I wanted to report it to put it on your radar in case others experience this issue. It seems like a major safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150