Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11607932August 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was idling, the contact’s husband shifted from the park to drive and discovered that the brake pedal had extended to the floor while depressed. Later while driving approximately 25 MPH and depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor and the vehicle failed to stop. The contact stated that the parking brake was used to stop the vehicle. The vehicle was later examined by and independent mechanic who diagnosed that the brake master cylinder was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608061August 12, 2024
ENGINE
I am told that there is a common issue with the year/make Ford that I have where the engine ends up needing replacement. The check engine light was on, so we took it into Ford and the engine “soaked up the oil” and when it was brought in it only 1.2 quarts left and was supposed to have 8 quarts. The Ford dealer stated that this is a common issue with this particular engine. Now the warranty company isn’t willing to cover without proof and Ford can’t prove because it’s an internal engine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607817August 11, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The vehicle was stopped, preparing to make a left-hand turn at a four-way intersection, in Drive with my foot on the brake. I had manually pressed the button to disable the "Auto Start-Stop" feature earlier in this trip, and the light was on indicating that feature was still disabled. While stopped, the vehicle's engine suddenly shut off. On the dashboard, the informational cluster indicated "Auto StartStop Shift to P, then Restart Engine" with the logo for that feature (An "A" in a looped arrow icon) showing below. I shifted to Neutral and restarted the vehicle with no issue - at which time the warning messages went away - and continued the drive without further incident. I have not been able to reproduce the issue, yet. I was in the vehicle with my 1-year-old son in his car seat, preparing to make a left turn across oncoming traffic when the vehicle shut itself off, placing us at considerable potential risk. The vehicle has not been inspected by police, a dealer, etc. as of yet but I will be bringing it to a Ford dealership as soon as I can. I have included an example photo of the same error I saw, taken from an internet forum. This is not my truck, but is the identical warning message to the one I saw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607629August 9, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 119,964.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607169August 8, 2024
POWER TRAIN
no accident but could have been disastrous. while driving down highway truck shifted from 10th down to 1st then back to 10th. also having issues with transmission jumping around in gears. 1to 4th back to 2nd up to 5th then rpms winding out before going into gear, or if i try to speed up it just cuts power completely. i dont see my truck under any recalls when i put my vin in which i dont understand. took to ford and they quoted 10,000 for new transmission or 6,000 for some module. warranty is past, just over 100,000 miles on it. paying a 701.00 truck payment for a truck that's out of commission sitting in my yard. first brand new vehicle ive ever purchased, what a joke. i love the truck but this is bs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607273August 8, 2024
POWER TRAIN
I’m on vacation in Virginia driving on [XXX] driving at 59-60 mph. Truck was in 9th gear, as I was driving truck drops down to 1st gear while in 59 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607117August 7, 2024
AIR BAGS, SEAT BELTS
On February 16, 2024, The vehicle (F150 XLT Super Crew) that was being driven was going approximately 40 miles ph when an other vehicle came out of a side street who had a traffic stop sign. There were two school buses blocking their view and my view of anyone coming out of the development. My vehicle hit head-on the other vehicle and I blacked out. No Airbag Driver side deployed, but the seat-belt tension-er fully pulled on me. I awoke with alarms going off and smoke in the cab and in the engine. Fire Department cut all wiring. I was taken out of the vehicle by Paramedics and taken to the hospital with fractured sternum and bruises. Police were on the seen and did a report with the other driver at fault. Insurance company proceeded to have the vehicle towed and inspected and totaled the vehicle. Did not have vehicle inspected by independent company that I know of. Police report stated no air bag deployment. Hospital report showed no air bag deployment. Issues a year earlier with engine replacement by dealership under manufacturer warranty due to engine failure. No other known issues appeared for the failure.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11606728August 6, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 70 MPH, the transmission unexpectedly downshifted to first gear, nearly causing the vehicle to stall. The power train warning was illuminated. The contact was able to pull to the side of the road. The contact stated that he turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving at various speeds. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that the transmission control module had failed and needed to be replaced. The dealer related the failure to NHTSA Campaign Number: 24V444000 (Power Train), however the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 245,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606875August 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact previously heard a rattling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606892August 6, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle independently shifted gear and stalled. The contact was able to restart the vehicle. The service vehicle soon light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606506August 5, 2024
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH and depressing the brake pedal, the brake pedal collapsed, and the message "Brake Fluid Low Fault" was displayed. The contact was able to drive to Advanced Auto, where brake fluid was added to the vehicle; however, the failure recurred after driving 2 miles. The contact stated that upon pulling to the side of the road and inspecting the vehicle, the contact could not find a brake fluid leak. The vehicle was taken to the dealer, where it was diagnosed that brake fluid was leaking into the brake booster. The dealer determined that the brake booster or the brake master cylinder needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606519August 5, 2024
POWER TRAIN
My transmission is not responding properly. It will jump between gears and sometimes will downshift while in motion back to first gear. It then becomes unresponsive for a short time and then will jump back to the gear it was in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606603August 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, there was an abnormal sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers had failed. The cam phasers were replaced under warranty. The contact stated the vehicle was taken to the local dealer on several occasions for cam phaser replacement and the vehicle was left at the dealer during the repairs. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606107August 2, 2024
POWER TRAIN
While driving at a steady speed the transmission shifts into a lower gear unnecessarily. This has transpired on multiple occasions causing a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606174August 2, 2024
ENGINE, POWER TRAIN
The cam phasers have always made a loud noise at startup. When I had this looked at, dealerships told me it was just a noise and nothing to worry about. Over time, the noise got worse. Recently, the cam phasers malfunctioned so that the truck would not accelerate as usual. It was extremely slow and lacked it's typical power on acceleration. The slow acceleration placed myself, my wife and children, and other drivers at risk when I was unable to accelerate as needed in traffic. Then, the engine also started a very rough idle as if the engine was about to shut down. I was still rolling to a stop when the truck began bouncing due to the rough idle. The biuncing and rough idle can happen even when i am not at a complete stop. I just have to be off the gas. The engine slowing quickly or shutting down in the middle of traffic would pose a danger to myself, my family, and other drivers. Ford put out a customer satisfaction program in 2022 which expired in january 2023. They stated that the cam phaser would make a noise, but would pose no future threat to the functionality of the car. This was false and many ford owners are saying the same. I've called multiple dealerships who say they have tons of f150 owners in line to have their cam phasers replaced and they have to pay almost 5,000 out of pocket for it. Ford refuses to place a Recall on these defective parts that they have known were defective for years. Their satisfaction letter was not sent to me so I, like many others, was unaware of the program. By sending the letter, ford recognized that their part was defective, but refused to claim a recall and misled the public about the true potential for damage and danger caused by these defective parts. if not replaced, these defective parts can continue to deteriorate other components of the engine until it is damaged beyond repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605804August 1, 2024
STEERING
I noticed the steering wheel became very loose one day randomly. If you placed your hands and the 9 and 3 position on the steering wheel it would rock back and forth very freely. I carried the truck to a shop and they looked into the steering wheel and found the bolt the holds the steering wheel onto the steering column was loose. It was spinning freely is was so loose. If the bolt would have loosen a little bit more the steering wheel would have became detached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605578July 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated there was an abnormal rattling sound coming from the vehicle while cold starting the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective cam phaser. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605403July 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle was idling very rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the failure was linked to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) Engine and Engine Cooling; however, the vehicle was not included. The vehicle was taken to another local dealer where it was repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605527July 30, 2024
POWER TRAIN
Experienced harsh or missed shifting of gears, sudden loss of power, and clunking sounds while driving. The transmission failed only after 81,000 miles and needed a completely new remanufactured one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605189July 29, 2024
ENGINE, POWER TRAIN
𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝟭: Vehicle is available for inspection. 1) Transmission: Vehicle consistently shifts aggressively around 4th gear (10 speeds total). Vehicle lurches when going above 3rd, however, it shifts correctly after 5th gear. 2) Acceleration: Vehicle randomly lurches forward or backward, depending on whether or not the vehicle is in Drive or Reverse, almost like you are slamming on the pedal, but without having pressed the pedal. This has only happened a couple of times, but it's very noticeable when it does. 3) Auto Start Stop Module: Vehicle will shut off while stopped or almost at a complete stop and the dashboard will have an error message with the auto start stop symbol and instructions that say to put the vehicle in park and turn the key to the off position and then back on. This has happened with the auto start stop button on the truck being pushed in the OFF position. This has happened in traffic multiple times, and once while reversing. 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝟮: The vehicle turning off randomly or suddenly accelerating poses a large safety issue when driving on any city streets or parking lots. 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝟯: Not as of yet, however, the 10r80 transmission in this truck has already been recalled on similar models and other Ford vehicles. 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝟰: Transmission was already replaced in Jan. 2024 with a new factory ford transmission, but still has the same signs of transmission failure. 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝟱: No lights or messages other than the auto start stop message when the truck turns off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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