Ford F-150 Complaints (1997)

2,758 consumer complaints on file.

#10019783July 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE SHUT DOWN AND WOULD NOT RESTART. IT WAS LATER DETERMINED THAT THE HEAD GASKET FAILED WHICH LEAKED ANTI FREEZE AND CAUSED THE ENGINE TO SEIZE. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020063July 3, 2003
SEAT BELTS:FRONT:ANCHORAGE
THE SHOULDER BELT ON THE PASSENGER SIDE RETRACTED BACK INTO THE HOLSTER. THE BELT COULD NO LONGER BE USED UNTIL REPAIRED. THE OWNER CONTACTED THE MANUFACTURE AND THEY REFUSED ANY ASSISTANCE. A RECALL WAS ISSUED ON THE SEAT BELTS DECEMBER 1996 FOR MISSING OR INCORRECTLY INSTALLED SEAT BELT ANCHORAGE ATTACHMENT. NHTSA RECALL CAMPAIGN #96V256000. *NLM *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025226July 1, 2003
TIRES:TREAD/BELT
MY COMPLAINT IS ON A FIRESTONE WILDERNESS HT 11 TIRE,SIZE P235/70R16.DOT #W208 1PT 216 .WHILE DRIVING FROM SILVER POINT,TN. TO COOKEVILLE,TN.VIA INTERSTATE-40,THE REAR PASSENGER SIDE TIRE BEGAN SEPARATING IN THE SAME MANNER AS THE WILDERNESS AT TIRES WHICH WERE RECALLED IN 2001.THERE WAS NO ACCIDENT AT THIS TIME BUT,AT THE SAME TIME THERE COULD HAVE BEEN.I NEED TO KNOW IF THERE WAS SUCH A RECALL OR INVESTIGATION OF THIS BRAND OF TIRE AS WAS WITH THE ABOVE MENTIONED.THANK-YOU FOR YOUR SITE.HAVE A GREAT DAY.HAROLD HOUSTON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026282June 30, 2003
STEERING
CONSUMER STATES RECEIVED A RECALL NOTICE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT VEHICLE WAS FINE. DEALER NEVER LOOKED AT CAR.*AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025044June 26, 2003
STEERING:GEAR BOX:SHAFT SECTOR
PROBLEMS WITH STEERING ON 1997 FORD F150. *MR THE CONSUMER'S VEHICLE WASN'T INCLUDED IN RECALL # 03V196000. THE PROBLEM WAS INTERMITTENT IN THE CONSUMER'S VEHICLE AND CONTINUED. THE CONSUMER WAS CONCERNED FOR HER FAMILIES SAFETY AND THE POSSIBLE SIDE AFFECT WHICH MAY OCCUR. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021939June 26, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING, THE VEHICLE LOST POWER STEERING. *AK THERE WAS ALSO A SQUEAKING NOISE IN THE STEERING COLUMN. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019970June 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE ROD PISTON BLEW, WHICH CAUSED THE VEHICLE TO BE NON DRIVABLE. *NLM PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024698June 23, 2003
TIRES
THE PASSENGER REAR TIRE KEEPS GOING FLAT. CAUSE IS UNKWOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024753June 23, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
DEALER STATED THE TIE ROD NEEDED TO BE REPLACED. CONSUMER INDICATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY SO HE HAS TO PAY $400. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023550June 22, 2003
ENGINE AND ENGINE COOLING
COOLANT LEAKING AT FRONT COVER GASKET AND LOWER INTAKE MANIFOLD. 1997 FORD F-150 4WD. VIN#[XXX]. I PURCHASED VEHICLE USED. HAVE RECALLS AND SERVICE BULLETINS BEEN MAINTAINED ON THIS VEHICLE? I WILL BE TAKING THE VEHICLE TO JACOB GEORGE FORD, HOUTZDALE, PA FOR FULL INSPECTION TOMORROW. ANY INFORMATION ON THE MAINTENANCE WOULD BE USEFUL FOR US TO CORRECT THIS PROBLEM. THANK YOU. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024585June 20, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, TIRES
CONSUMER STATES THE EXHAUST IS LOCATED AT THE RIGHT SIDE, CAUSING THE TIRES TO OVERHEAT AND BLOW UP. IN JULY FIRESTONE WILDERNESS HT SIZE 23570R16 DOT W2081PT WERE REPLACED BY GOODYEAR ,AND PROBLEM STILL RECURRING. DEALER STATED NOTHING WAS WRONG WITH THE EXHAUST PIPE. CONSUMER INDICATED THAT FIRESTONE DIAGNOSIS WAS THAT TIRE BLEW UP DUE TO OVERHEATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024284June 18, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AND WITHOUT WARNING LOST STEERING CONTROL. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024671June 17, 2003
TIRES
CONSUMER EXPERIENCE TIRE BLOW OUT WHILE DRIVING. NAR 06/18/2003 *MR *CB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023246June 17, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD FAILURE. THE LEFT INNER TIE ROD BROKE WHILE DRIVING AT 40 MPH CAUSING DIFFICULTY IN CONTROLLING TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021494June 12, 2003
ELECTRICAL SYSTEM
MY 1997 FORD F150 SPONTANEOUSLY COMBUSTED IN FRONT OF MY HOUSE AFTER BEING PARKED FOR ABOUT 12 HOURS OVERNIGHT. THERE WAS A SHORT HORN BURST, FOLLOWED BY A POP, THEN A FIRE ERUPTED UNDER THE HOOD. THE INCIDENT OCCURRED ABOUT 6:30 AM, WHILE I WAS STILL IN BED, HALF-ASLEEP, AFTER MY CLOCK RADIO HAD JUST COME ON. A NEIGHBOR LOOKED OUT OF HER WINDOW AFTER HEARING THE HORN, BUT DIDN'T SEE ANYONE AROUND THE VEHICLE. SHE THEN HEARD THE POP, AND SAW THE FIRE START. SHE CALLED 911, THEN CALLED ME. BY THE TIME I GOT OUTSIDE, THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED IN FLAME. I RAN BACK IN THE HOUSE TO GET A FIRE EXTINGUISHER, BUT BY THE TIME I GOT BACK OUTSIDE, THE ENTIRE CAB WAS ALSO ON FIRE. A STUNNED CROWD OF NEIGHBORS AND I WATCHED AS THE FIRE TRUCK ARRIVED AND PUT THE FIRE OUT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10022083June 11, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
THE TRUCK WAS BUILT WITH THE EXHAUST EXITING IN FRONT OF THE RIGHT REAR TIRE, WHICH CAUSED EXCESSIVE HEAT TO THE TIRE AND A BURNING SMELL. THE HUB CAPS AND WHEELS WERE DISCOLORED, AND THE REAR AXLE SEAL LEAKED, ALL THESE PROBLEMS WERE CAUSED BY THE DEFECTIVE EXHAUST SYSTEM WHICH WAS DUE TO THE EXTREME HEAT. THE REAR OIL SEAL LEAKED OIL. *MR *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022865June 11, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MAKING RIGHT OR LEFT TURNS STEERING WHEEL BECOMES HARD TO TURN DUE TO POWER STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021432June 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
I DROVE TO WORK THAT MORNING AND EVERYTHING WAS FINE. I WENT TO MY TRUCK TO LEAVE WORK THAT EVENING AND WHEN I CRANKED MY VEHICLE IT MADE A LOUD POP LIKE A BACK FIRE IN THE ENGINE COMPARTMENT AND STARTED RATTLING IMMEDIATELY. I SHUT MY TRUCK OFF AND OPENED THE HOOD TO SEE IF I NOTICED ANYTHING OUT OF THE ORDINARY AND FOUND NOTHING OUT OF PLACE. I HAD MY TRUCK TOWED TO A LOCAL DEALERSHIP AND WAS TOLD I HAD SUFFERED INTERNAL ENGINE DAMAGE AT START UP AND WOULD NEED A NEW ENGINE. THE COST WOULD BE ALMOST $4000.00. I GOT A SECOND OPINION FROM ANOTHER MECHANIC WHO WORKED AT ANOTHER FORD DEALERSHIP IN MY AREA AND WAS TOLD THAT THESE PARTICULAR ENGINES (THE 4.2L IN THE 1997 MODEL YEAR) HAD A PROBLEM WITH THE GASKETS ALLOWING WATER TO LEAK INTO THE CYLINDER (WATER CANNOT BE COMPRESSED SO IT KICKED BACK AND BENT THE ROD) CAUSING INTERNAL ENGINE DAMAGE. I WAS TOLD BY THE MECHANIC THAT THERE WAS A RECALL THAT ADDRESSED THIS PROBLEM AND THAT FORD HAS SINCE CORRECTED IT IN SUBSEQUENT MODEL YEARS. IT IS APPARENT THAT FORD KNOWS OF THIS PROBLEM, BUT CHOOSES NOT TO DO ANYTHING TO HELP THE AFFECTED CUSTOMERS. I DID CALL FORD'S CUSTOMER SERVICE HOTLINE AND WAS TOLD THAT THE RECALL DID NOT INCLUDE MY VEHICLE EVEN THOUGH IT HAD THE SAME PROBLEM BECAUSE IT WAS NOT MANUFACTURED AT THE PLANT THAT THE RECALL COVERED. I ASKED WHY THE RECALL WAS NOT BROADENED TO INCLUDE ALL 4.2L ENGINES SINCE THIS IS EVIDENTLY A WIDESPREAD PROBLEM. I ALSO WANTED TO KNOW IF I HAD ANY RECOURSE AT ALL AND WAS TOLD THAT I COULD HAVE THE ENGINE REPLACED AT MY EXPENSE AND IF FORD DECIDED TO BROADEN THE SCOPE OF THE RECALL I MAY BE ELIGIBLE FOR A REFUND IN THE FUTURE. IF THE RECALL WOULD HAVE INCLUDED MY VEHICLE I WOULD NOT BE LODGING THIS COMPLAINT NOW. IF YOU KNOW THERE IS A MANUFACTURING DEFECT THE RIGHT THING TO DO IS TO CORRECT IT AND KEEP YOUR CUSTOMER BASE. DO YOU KNOW OF ANY RECOURSE THAT I MAY HAVE IN TRYING TO GET THIS PROBLEM CORRECTED? ANY HELP WOULD BE GREATLY APPRECIATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021325June 10, 2003
STRUCTURE:BODY:DOOR
DRIVER AND PASSENGER DOORS HAVE STRESS CRACKS LOCATED AT THE LOWER REAR SECTION OF THE WINDOWS NEXT TO THE WINDOW MOLDING. CURRENTLY THESE CRACKS ARE APPROXIMATELY 1/4 INCH LONG. I BELIEVE THESE CRACKS COULD BE A SAFETY ISSUE IF THE VEHICLE WERE INVOLVED IN A COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021272June 9, 2003
ELECTRICAL SYSTEM:STARTER ASSEMBLY
THE STARTER WENT OUT TWICE ON MY 1997 FORD F150 4.6LT AND I JUST BOUGHT IT A MONTH AND A HALF AGO, IT ONLY HAS 94,684 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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