Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11535773August 1, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535627July 31, 2023
VISIBILITY/WIPER
Since the recall was first issued on March 14, 2022, I contacted the local dealer 5 times (4 in person during normal maintenance and one by phone) to address the recall. Issues have happened continuously and the latest was on July 22nd, 2023. The dealer is: Joe Cooper Ford of Edmond - 600 W Memorial Rd, Oklahoma City, OK 73114 - Phone: (405) 475-9000 Every time they stated they do not have the parts to perform the fix and they would contacted me once they received the part. This is over a year and I reported to them the erratic behavior of my wipers to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534020July 24, 2023
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving in electric mode at an unknown speed, while depressing the accelerator pedal, the vehicle failed to accelerate with the transmission in 8th gear. The contact stated no warning light was illuminated. The contact depressed the brake pedal, and the vehicle made an abnormal noise and shifted into 1st gear independently. The contact stated he had experienced the failure 5 times within 2 months. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V188000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533391July 20, 2023
POWER TRAIN, SUSPENSION, WHEELS
The rear axel bolt sheared off. I started to hear a rattle called ford to see when I could get my truck in to get it looked at. Got an appointment set up 2 months down the road was the soonest they could get me in. While waiting for that time truck stated to vibrate. I decided to try a tire rotation and I had the rear axel bolt drop to the ground. Not sure exactly when I started hearing the rattle. They safety was the tire could have come off while driving which could have caused an accident which could have caused injuries or death of my family or others. I called ford back they told me to have it towed in so they could look at it right away. So in 4 days my truck will be towed there for inspection. No warning lights about the bolt but I did have one about 4x4 would not engage back on 27/MAR/2023. Ford checked the axel and suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532695July 17, 2023
POWER TRAIN
Intermittent squeaking noise upon brake tip-in started at about 17,000 miles but performance seemingly unaffected. Then at 21,000 miles noises from became louder and prevalent at acceleration and braking. Noticed issue on Ford F150 14th Generation online forum about axle bolts shearing particularly for those vehicles with Max Tow package and that there was a Customer Satisfcation Program 22B34 to deal with the problem. Inspected hubs and found bolts sheared on both sides. Truck at dealer for warranty repair under the CSP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532707July 17, 2023
WHEELS, UNKNOWN OR OTHER
Bolt that holds the axle on to the vehicle is broken in half and therefore the axle can unexpectedly fall off the vehicle. It is the rear driver side axle. This was noticed when I recently replaced my tires and the broken screw was loose in the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532794July 17, 2023
WHEELS
Rear passenger bolt that holds the hub was sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532402July 14, 2023
VISIBILITY/WIPER
It's been back to Autonation dealership 3 times already, twice I had a appointment for this recall. After I get there, they tell me that they can't get the part until late this year. Went to a dealership in Texas they tell me the part is available put only to fleet and lease program trucks. My wiper are only working on the high setting. I drive a110 mile to work and back and never know when they are going to quit. The recall has been going on for 18 months. I asked them what happens if they quit completely. They just look at me and say we don't know. Can I use the Lemon Law for this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532090July 13, 2023
POWER TRAIN
The rear rotor/axle bolt was found to be sheered off; the bolt head was located within the hub simply rattling around loose. There is no warning outside of someone possibly hearing the bolt head rattling in the hub as the truck passes by. Thankfully, someone heard mine; otherwise, I would have had no idea the problem existed. This issue has been reported numerous times in multiple online forums, apparently on trucks equipped with the power boost and max towing, and poses an extremely dangerous hazard to the occupants of the truck and to all others on the road. A family member with a similar truck (same model and year) has already had their rear axle assemblies replaced three times (twice on one side and once on the other)!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532131July 13, 2023
SUSPENSION
The contact owns a 2021 Ford F-150. The contact stated while having the tires rotated, the mechanic became aware that the rear passenger’s side axle assembly needed to be replaced. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the rear passenger’s side axle bolt had sheared off and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 40,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531700July 11, 2023
POWER TRAIN
Upon doing an oil change and tire rotation at the Ford dealer I was informed that the rear axle hub bolt had sheared off and was sitting lose at the end of the axle. Upon doing research I have found that many 2021 Ford 150s have had this problem and Ford knows about the problem but has not issued a recall. I am being told that Ford recommends that the axle and bolt be replaced. My dealer has no loaners available. Also, the dealer, Harris Ford in Lynnwood, WA, tells me the parts are back ordered and have no idea when the repair can be made. This is dangerous and Ford should have issued a recall. Now I have no use of my truck and no date that the repair can be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531204July 9, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Our truck is equipped with the B&O Unleashed sound system. One afternoon, upon starting the truck after completing a brief errand, an extremely loud POP sound occured, followed by terrible static and crackling from every speaker. The noises continued for several minutes, even after noticing the audio system was off and then also turning the truck itself off. The terrible noises simply continued. Although the sound eventually stopped, the truck now regularly makes two or three quieter popping sounds as the driver first approaches the truck; nearly every time. The sounds seem to come from the driver door's speaker. There is also faint crackling on occasion from the headrest speakers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531087July 8, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, UNKNOWN OR OTHER
Rear camera becomes inoperable which poses risk to others and myself. Screen just goes black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530793July 7, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
Bought truck brand new. The axle bolt sheered off at 76k miles which is a common problem which ford has issued a service bulletin for repair. Ford claims my truck is not drivable due to the manufacture defect of the bolt either being cross threaded or overtightened from the factory. Ford is insisting I pay for the mistake even though it's a manufacture defect with a service bulletin for a repair. Ford is refusing to pay for the fix due to miles. Axles, axle shafts and axle bolts should not have to be replaced before the differential fluid does in the axle at 100k miles. They are claiming the extreme premature wear is my fault. The truck is bone stock. Ford case #CAS-43720120-D7H6Y6. Worst part is Ford dealership telling me claim was denied to only find out Ford approved the claim partially. The Ford dealership was trying to double dip on profits. Dealership is wade Ford.called up akins Ford in winder and they told me they would cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530508July 5, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
After recent software updates sent out by Ford, my rear view camera display freezes and sometimes displays a distorted image. The freezing image makes it difficult to judge the distance between the vehicle and objects behind it, and it can also give the driver the impression that the road behind them is clear when it is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530422July 5, 2023
ELECTRICAL SYSTEM
While driving, a warning light came on then the engine shut off. I was stranded in the middle of an extremely busy intersection. I could not put the windows up or in neutral to push it off the road. The hazard lights went to a very weak blinking that could not be seen. It was very dangerous to get out at the intersection. it was pouring rain and no one could see me. The truck had to be towed from the intersection to a dealer. Dealer allegedly identified the problem as a bad alternator that in turn damaged the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530398July 5, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
With the cruise control set to a speed of around 60mph and with no other vehicles around, the truck accelerates (uncommanded) to some value over 71mph. This occurs randomly but is repeatable and has only started occurring within the past week. A definite safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529220June 27, 2023
UNKNOWN OR OTHER
Ford has a felt protective cover installed under the transmission to prevent debris from getting to the oil pan and catalytic converters. The cover needs to be removed to service the vehicles engine oil. The felt is secured with just bolts and over time the felt fails and starts to separate from the vehicle. This could dislodge from the vehicle while driving and cause potential bodily injuries to other vehicles or motorcycles This could also leave extremely hot catalytic converters exposed to grass or other flammables which could cause property damage or bodily injury There are hundreds of threads online about this issue. Most with in def descriptions and photos. I can compile this information and provide if needed. This part has failed twice on my vehicle with only 35,000 miles. I have concerns for my own safety as well as others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528958June 26, 2023
POWER TRAIN
The 10 speed transmission shifts erratically on both the up shift and down shift sometimes as much as 3 gears and the electric motor interface is also rough and I’m afraid it’s going to self destruct while driving on the highway leading to an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527663June 19, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
(June 14, 2023) While traveling at 55mph the vehicle suddenly accelerated for about 2-3 seconds and several dashboard lights turned on and flashed not available. (ABS, Traction control, Blinds Spot, pre-collision) I safely pulled over turned the truck off, waited a few seconds. Turned the truck back on, and ABS light was solid on the dashboard. I drove another 15 miles stopped again, and when I restarted the check engine light remained solid. After inspecting the truck, I found gear oil leaking from the right rear tire. I removed the plastic hub cap and discovered sheared off axle bolt. Truck was delivered to dealer for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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