Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11555249November 15, 2023
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that on three occasions while the vehicle was parked, and while driving at various speeds, the driver’s side windshield wiper detached. The vehicle was taken to a dealer where it was diagnosed that the driver’s side windshield wiper needed to be replaced. The vehicle was repaired three times however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554964November 13, 2023
POWER TRAIN
It was discovered during rotating my Tires that the center bolt for my Rear axle had snapped off. In talking with the dealership this has been an issue with other ford products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554622November 11, 2023
VISIBILITY/WIPER
The passenger side windshield wiper failed to operate during a rain event. I later removed the wiper arm and observed that the knurled surface of the wiper arm was damaged beyond repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554201November 8, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact stated he received an alert on the Ford Pass to service the vehicle. The engine malfunction warning light was illuminated. The contact stated that the vehicle was using an excessive amount of engine oil. The low oil pressure and engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was no evidence of an oil leak, and the contact was offered an additional oil change. The dealer referred the contact to the manufacturer. The vehicle was repaired, but the vehicle continued to consume engine oil. The vehicle was taken to the same local dealer, who added oil to the vehicle, but the failure persisted. The vehicle was taken back to the dealer, who completed the oil change. The manufacturer was contacted and opened a case. The contact was then referred to the NHTSA Hotline. The approximate failure mileage was 56,646.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554164November 8, 2023
POWER TRAIN
VEH: 2021 F150 FX4 SUPERCREW, 3.5L, MAX TRAILER TOW PKG COMPONENT FAILURE: Rear Passenger Axle Retainer Bolt (on Rear Axle Half-Shaft and Hub Assembly) On 11/03/2023, while having oil change at Simmons Rockwell Ford I was advised that they had located a snapped Axle Retaining bolt on rear passenger axle. I was advised that the axle to hub splines were also found to be damaged & loose. I was informed by service manager that he DID NOT RECOMMEND DRIVING VEHICLE DUE TO SAFETY CONCERNS. There is currently a Ford Customer Satisfaction Program #[XXX] in effect for some 2021-2022 F150 equipped with 9.75"HD Axle- 3/4 Float Axle. This Program replaces defective associated parts at no cost to owner w/no mileage limit. Production dates for F150's manufactured at the Dearborn plant included in this program are limited to May 1, 2021 thru September 30, 2021. My F150 was manufactured in 12/2020 and is not included in this program. My 2021 F150 manufactured in December 2020 has the exact same faulty axle & components as the F150's covered by this program. A check of internet shows multitudes of this same problem w/axle bolts breaking including vehicles outside of the cutoff dates of 22B34 set by Ford for this defect/safety issue. It's apparent F150's with the 9.75" HD axles (included with the Max Trailer Tow Package option) manufactured prior to May1, 2021 are also defective. I was advised by Simmons Rockwell Ford that my truck was the second f150 in two consecutive days to have the exact same problem w axle bolt breaking. Both of these F150 were manufactured outside of the dates included in CSP [XXX]. I was informed by Simmons Rockwell Ford that there are no current recalls for this safety issue. They further stated my F150 is out of warranty & this safety issue defect is not covered by warranty or the current Current Satisfaction Program [XXX]. This is a safety issue & warrants a recall for all models w/this axle including those manufactured before 05/01/2021. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553534November 4, 2023
STRUCTURE:BODY
Panoramic sunroof exploded. This happened on a country highway with no other cars or debris around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552871October 31, 2023
VISIBILITY/WIPER, VISIBILITY:GLASS, SIDE/REAR
Pulled into gas station when rear window popped and shattered . Looked like it was pushed from the inside out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551289October 23, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After braking to enter drive way. The truck accelerated spontaneously causing vehicle to hit a wall. Similarly on previous occasions the truck has lurched forward when releasing the brake after coming to a complete stop at red lights or stop signs.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11551100October 20, 2023
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, he heard an abnormal sound coming from the rear axle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear axle assembly bolt had detached. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 22B34. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 87,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550958October 20, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision avoidance , headlight bright/dim , lane departure system not working. I’m for service five times over five weeks with no resolutions there may be others I don’t know about until I need them the dealer is Fred Grande of Richmond michigan
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550824October 19, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2021 Ford F-150. The contact stated while starting the vehicle, the instrument cluster and the infotainment system reset independently, which affected the trailer blind spot setting while towing a trailer. The vehicle was taken to the local dealer, and to a second dealer, Kenly Ford, Inc. (500 S Gardner Ave, Kenly, NC 27542), to be diagnosed; however, the dealer could not determine the cause of the failure. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM 50975. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550802October 19, 2023
ENGINE
3.3L V6 F-150 started to heavily vibrate when vehicle was started. Check engine light came on. Check engine code was cylinder 1 misfire. Coils and injectors were changed. It didn't fix the problem. Upon further investigation there was damage to piston. Full Engine replacement is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550758October 19, 2023
POWER TRAIN, SUSPENSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
Truck shakes violently at 65mph and higher. Replaced tires, rims, suspension, had the ford dealer check it many times. Took it to a mechanic shop and come to find out the driveshaft is making my truck shake. I have video of the rear end/ driveshaft, and transmission/ transfer case and the dealer said my vin number wasn’t part of the Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550548October 18, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Vehicle came to complete stop in traffic with warning light "stop vehicle" would not restart. Taken to dealership. Dealership replaced ecu and some switches to power bank and wiring harness behind headlight. Vehicle was returned 1 week later Drove it 2 days later for 10 miles same thing happened, Ford towed it to another dealership where they cleared codes, and they said they can't replicate, Vehicle was returned after a week. 2 days later I drove yo work and again iy happened stopped in middle of road blocking traffic. Was towed by Ford to dealership where they found over 20 codes, said they can't fix. Ford and selling dealer towed to selling dealer, where they cleared codes and said they can't replicate. I refused yo take Vehicle on fear of getting in severe crash when Vehicle stalls and dies in heavy traffic again. I signed title and sent it to selling dealer, they told me that fordwill not let them buy it back. Do I don't have my money or a truck now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550241October 16, 2023
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
The contact owns a 2021 Ford F-150. The contact stated that after all four tires were replaced, the following day while driving at an undisclosed speed, the rear driver’s and passenger’s side tires seized without warning. The vehicle was towed to the dealer where it was diagnosed that the rear axle half-shaft had failed and needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 22B34. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 9,028.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550217October 16, 2023
VISIBILITY, PARKING BRAKE
The contact owns a 2021 Ford F-150.The contact received notifications of NHTSA Campaign Numbers: 22V842000 (Visibility) and 23V509000 (Parking Brake); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548909October 8, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was stopped at a red light at a busy intersection in an Atlanta suburb. I was several cars back from the red light. I saw the light turn green so I took my foot off of the brakes to engage auto start and barely tapped the gas and the truck dinged and showed me an error on the screen. I was so mortified and my heart started racing that I could barely read the error, all I remember seeing was "Shift to P." However, I tried to shift to Park and the shifter wouldn't do anything! I was desperately trying to engage the brake and shift to Park or Neutral and it wouldn't budge. I kept trying back and forth back and forth trying anything to get it to shift. It finally shifted to Park. I turned truck off. Opened the door, closed the door, and restarted engine and it had a slight hesitation but then let me shift down to Drive and proceed. Luckily, I had enough time to fix it before I started getting cussed out or honked at and possibly shot for having this happen on a busy intersection. My heart was beating so fast. So scary. I got home and connected my OBD scanner and no error codes were found. Sunny day, about 65 degrees, and truck had drive 55 miles to my Mom's a few hours before. This was on my way back to my house in Atlanta from my Mom's house an hour outside of Atlanta. I had no time to take a picture of the error on the screen because I was scared to death trying to get my truck to shift and drive. There was no reason for this error as I did not do anything differently. The auto start/stop engaged on its own when I come to a stop and then starts itself when I begin to depress the gas. Very concerning and I don't panic at all, but in this case...I sure did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548443October 5, 2023
ENGINE
The contact owns a 2021 Ford F-150. The contact stated that while driving over a speed bump at approximately 15 MPH, there was a loud grinding sound coming from the vehicle before the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was later towed to the local dealer. While at the local dealer, the mechanic diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The mechanic stated that parts of the piston and valve spring retainer were found inside the oil pan. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 2,966.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548229October 4, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
On 3 occasions the emergency break applied itself while vehicle still moving and all of them was parking the vehicle but not got to fully stop when e brake applied itself. Also took it to the dealer nut they didn't find anything wrong with the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548214October 4, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated was informed by the dealer that the vehicle would not receive the recall repair until the vehicle experienced the failure. The contact was informed by the dealer that the recalled parts were like the defective parts and would more than likely experience the same failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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