Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11642766February 14, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Powertrain control module software is faulty, causing improper diagnosis of catalytic converters efficiency. Prompting a check engine light and P0430/P0420 code. I could not pass emissions testing with this code. The Ford dealer made me pay out of pocket to replace catalytic converters ~6 months ago, total cost of $2975.12. The have now addressed that it is unlikely the catalytic converters were faulty, and are offering no reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642461February 13, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the transmission was shifting hard while depressing the accelerator pedal. The contact used a code reader to attempt to determine the cause of the failure but was unable to retrieve a fault code. The vehicle was taken to a dealer however, the cause for the failure was not yet determined. Upon investigation, the contact discovered that the failure was related to the cam phasers. The vehicle was not repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641930February 11, 2025
ENGINE
My coolant/water housing had an issue and caused a leak by the thermostat and it caused my engine to overheat while I was driving. I had my 10yr old son in the vehicle with me and had I not had the opportunity to pull over into a Walmart parking lot almost immediately in order to get some coolant into my truck, it would have been disastrous. The warning for high engine temperature was the only warning I had as I was unaware that I had any type of coolant leak. This could and may have caused some more damage than just the mandatory repairs that I had to do because this is my mode of transportation to/from work for the Federal Government.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642071February 11, 2025
POWER TRAIN
Transmission frequently doesn't shift correctly. Leaving the house in the morning has trouble shifting to 2 on a neighborhood Street. Rpm climbs very high and finally jerks into second gear. Very dangerous. Pulling out on major highway. The transmission has trouble finding 2nd ,3rd or 4th gear. Same thing. Will go catch a couple of gears and not engage gear. This is very dangerous as if someone is coming up behind me and my truck randomly stuck in neutral and don't have forward momentum I have almost had some close collisions with some one running into the back of me. There is no recall with ford at this time this needs to be recalled as this is very dangerous for this to randomly happen in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641812February 10, 2025
POWER TRAIN
Hard uneven shifting of the 10 speed transmission. One incident occurred on the highway at 72mph when the truck suddenly jerked but then recovered. I was holding the accelerator steady at the time of the incident. This is a major safety concern at this speed with kids in the vehicle. Truck has also experienced uneven shifting throughout its life (currently around 100k miles) but this was the first eye opening incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641425February 7, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the gear shifter engaged independently. No warning light was illuminated. The dealer was contacted. The first time the failure had occurred the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641313February 7, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The contact was notified that the VIN was included in an undisclosed recall. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641320February 7, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was idling, the contact heard a ticking sound coming from under the hood and noticed an abnormal white smoke coming from the rear exhaust. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further inspection, the VIN was related to Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641186February 6, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact then received a letter from the manufacturer that the cam phasers were defective and would be replaced under warranty. The vehicle was taken to the dealer and the part was replaced. Recently, the contact stated that the failure returned. The vehicle was taken back to the dealer for an unrelated issue and the check engine warning light illuminated on the instrument panel. A diagnostic test was performed, and the contact was informed that the cam phasers were defective; however, the repair was no longer covered under warranty. The manufacturer was notified of the failure and the contact was informed that the initial cam phasers placed in the vehicle were refurbished parts needed to be replaced. The contact was never notified of this and was informed that the vehicle no longer qualified for the repair under warranty. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The approximate failure mileage was 91,157.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640984February 5, 2025
POWER TRAIN
Experienced a rapid, dangerous downshift on the highway that took me from 70 mph to 50 mph. After that, the truck shifts roughly into gears 1-7 then hesitates into gears 8-10. Additionally, trucks downshifts cause passengers to lunge forward at random times as it skips and slips in and out of all gears. I took the vehicle to my local Ford dealer immediately and was told i need to spend $10,000 on a new transmission. After researching, this is a KNOWN issue with this year and model of truck. It is grounds for a recall and I see there are a few already in process along with a class action lawsuit. Please help! I am without a working vehicle and have young children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640615February 4, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon taking the vehicle to the dealer for regular service, the contact was made aware of a failure with the variable camshaft timing. No warning lights were illuminated. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640694February 4, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while his son was driving 70 MPH, the transmission unexpectedly downshifted. The contact was unsure whether there was a warning light illuminated. The driver was able to pull over to the side of the road. The contact stated that the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, the vehicle was not diagnosed; however, transmission fluid was added. The contact stated that the failure persisted. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640408February 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle and while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer, where the contact was informed that the sound was normal and was coming from the turbo. The contact stated that the failure persisted. The check engine warning light was illuminated. The vehicle was taken to Ashland Motors, where DTC: P0011 was retrieved. The mechanic diagnosed that the cam phasers needed to be replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21B10. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640175February 2, 2025
POWER TRAIN
The transmission is regularly having issues. It is though it cannot find the right gear and when shifting it will sometimes be lagging or shifts extremely hard. I have had the transmission serviced three times in the 112,000 miles driven and it still seems to have issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640043February 1, 2025
STRUCTURE:BODY
The doors do not properly latch in cold weather. Yes available for inspection. The door came open while we driving down the road. The dash light came on indicating door was ajar. Door was not able to be closed after repeated attempts of closing. Passenger has to hold the door closed. Same occurrence happened to the driver side door and it would not latch so the vehicle couldn’t be used that day otherwise driver would have to hold door closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639847January 31, 2025
POWER TRAIN, UNKNOWN OR OTHER
(A known defective Product/Part ) My name is [XXX] , and I am a retired military veteran and former police officer. I proudly served my country and community, including a deployment to Africa from 2021–2022. Unfortunately, during my service, I developed a chronic medical condition that ultimately led to my inability to continue working as a police officer and a soldier. Due to my physical limitations, I was honorably released from law enforcement, a career I deeply valued. In 2019, I purchased a 2018 Ford F-150 XLT 5.0 Crew Cab with 14,000 miles on the odometer which has always been a goal of mine. In an effort protect my investment, I purchased an extended warranty, which I believed would cover me until I reached 100,000 miles. The truck currently has 77,000 miles, and I recently experienced a serious mechanical issue. While returning home from dropping my son off at college, my truck began harshly shifting, hesitating between gears, and jerking forward. The wrench light appeared, and I experienced a significant decrease in power. I immediately took it to Landers Ford in Covington, TN, where I was informed that the CDF drum is malfunctioning—a known issue with this type of transmission. The estimated repair cost is $9,335.14, but I was informed that my extended warranty had expired in 2024. I have meticulously taken care of my truck since I purchased it. I have only recently started driving it on a regular basis. As a [XXX] living on a fixed income, I simply do not have the means to cover this cost. This appears to be a known issue with several models of the Ford F-150. Some of the sites that reference this issue are: [XXX] [XXX] [XXX] I am seeking assistance to get this resolved and corrected INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640022January 31, 2025
ENGINE
Ford F-150 equipped with 5.0L with 68,000 miles has a significant amount of engine oil loss between recommended intervals from the manufacturer. Took vehicle to dealership it was bought from brand new, they confirmed the level. Added oil, then the service department manager said, “we’ll have to do the oil consumption test. This is the test Ford recommends on the Service Board and they know about the problem.” They will send data to Ford, and Ford will recommend to “more than likely put a new motor in.” Since I’m just out of warranty, I have to pay over $15,000 out of pocket for a problem Ford knows about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639526January 30, 2025
POWER TRAIN
The transmission failed. Yes available on request. The vehicle was diagnosed by Gary Smith Ford in Ft Walton Beach Florida. The vehicle jumps out of gear when driving down the road rendering it undriveable. A slight “clunk” and delay to go into 1st gear when cold began at 30,000 miles. Just thought it needed a software update. At 70,000 miles, the engine light came on and I took it to Gary Smith Ford. The miles on it are light miles. No towing or city driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639673January 30, 2025
UNKNOWN OR OTHER
My son brought his vehicle in for service because his coolant had been leaking and the fan was constantly running very loud. The guy in the service department told him that it was a recall. After four days, they finally diagnosed it as an excessive coolant leak. I spoke with the service manager, Josh Bass and he sent a quote for $995.61 and didn't even specify what work was going to be done to the truck on the quote. Josh verbally told me over the phone that the water pump needs to be replaced to fix the problem. The truck has less than 60,000 miles on it and should be on recall. The coolant leak could lead to major engine problems. This issue is very concerning and should be reported immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639248January 29, 2025
POWER TRAIN
In 2019, I purchased a 2018 Ford F-150 XLT 5.0 Crew Cab, VIN # [XXX] 00 miles on the odometer which has always been a goal of mine. In an effort protect my investment, I purchased an extended warranty, which I believed would cover me until I reached 100,000 miles. The truck currently has 69,000 miles, and I recently experienced a serious mechanical issue. While returning home from dropping my son off at college, my truck began harshly shifting, hesitating between gears, and jerking forward. The wrench light appeared, and I experienced a significant decrease in power. I immediately took it to Landers Ford in Covington, TN, where I was informed that the CDF drum is malfunctioning—a known issue with this type of transmission. The estimated repair cost is $9,335.14, but I was informed that my extended warranty had expired in 2024. I have meticulously taken care of my truck since I purchased it. I have only recently started driving it on a regular basis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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