Ford F-150 Complaints (2023)

402 consumer complaints on file.

#11727494March 27, 2026
POWER TRAIN, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts needed to be ordered and was later informed that parts were on back order. The manufacturer was made aware of the issue and confirmed that parts were expected to be available in the third quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727261March 26, 2026
SEATS
Rear passenger seat heater shorted out and burnt through seat cushion and and sleeping bag. We ripped the seat out and taped up the power cables. The vehicle has not been to a dealer as our local dealer sold / closed within the last year. There were no warnings before this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726693March 24, 2026
SERVICE BRAKES
Electronic parking brake warning was coming on and parking brake was inoperative during this period of time. Vehicle is at the dealership now and diagnosed with corroded and broken wires in the left rear harness for the parking brake. Ford will not assist with this repair even though it is very similar to the problem involving recall 23S35 which inspects and replaces this same harness due shorting out wires which could cause the parking brake to lock up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726223March 22, 2026
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I am reporting a serious safety defect in my 2023 Ford F-150 Platinum SuperCrew (EcoBoost engine. The oil pressure warning light suddenly illuminated, indicating a loss of oil pressure. Immediately after, the engine suffered catastrophic failure (it "blew the engine"). At the same moment, with no input from me, the gear shifter automatically shifted from Drive into Park. This caused the transmission to lock up, resulting in violent skidding and the truck veering off the road. I was able to regain control and avoid a collision or rollover, but the incident created an imminent risk of serious injury or fatality, especially while towing. I have maintained it properly, never missed a payment on the $74,000 truck, and drove it cross-country from Arizona to Florida without prior issues. Ford Motor Company has claimed there were "70 warnings" prior to the failure, but I received **zero** dashboard warnings, lights, messages, or indications at any point leading up to or during the event. This is the second Ford F-150 I have owned with unexplained powertrain problems. I traded a 2018 F-150 for the platinum & it repeatedly stalled without reason & required the engine to cool before restarting; dealerships (FL & TN) could not fully diagnose it, with one suggesting an oil-pump-related overheating issue despite no warning lights. Repair estimates are extremely high: Gator Ford quoted $17,000, Brandon Ford quoted $14,000, Veterans Ford quoted $12,000, and an independent shop quoted $12,000 (notably, the independent shop knew the dealership quotes without me providing them). I believe this points to a potential defect in the EcoBoost engine's oil pump system (possibly excessive pressure or failure under load/towing) combined with an unintended shift-to-Park function in the transmission/shifter electronics, creating a dangerous loss of control at highway speeds while towing. This combination of sudden engine seizure and automatic shift to Park poses an unreasonable risk of crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725804March 20, 2026
SERVICE BRAKES
The electronic brake booster system failed while driving the vehicle causing the brakes to lock up and almost caused a collision with a tree putting me and my family in danger. Car was towed to the dealer and confirmed electronic brake booster failure. There were no prior warning lamps, messages or symptoms prior to the failure during the operation of the vehicle. All warning first appeared after the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725357March 18, 2026
POWER TRAIN, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V512000 (Power Train) and 26V104000 (Exterior Lighting, Electrical System); however, the parts for the recall repairs were not yet available. The vehicle was taken to the dealer for an oil change. The contact was informed by the dealer that a hub bolt had detached from the vehicle. The contact was informed by the dealer that the hub bolt had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available and were on backorder. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725200March 18, 2026
WHEELS, UNKNOWN OR OTHER
I heard noise coming from my truck, sounded like it was in my wheel. Feb. 4, 2026 I took it to a repair shop. They told me it was the recall on my truck and gave the nut and bolt that had broken off my truck. I called Stanley Ford where I bought the truck to get the recall fixed. They told me they had the part and would get it out the next day (Friday) because I was leaving that Sunday on a work trip. They called me on Friday and said the part they had was for another vehicle and it would be 3-4 mths before they would have the part and I couldn't drive the truck. The software was not updating (even with a battery change) and I asked them to reset since we changed the battery. They told me it would $400 plus to fix that. They have not offered a vehicle for me to drive and neither has Ford. Ford was called and everything was explained to them. I am without a vehicle, with no real estimated time on when I will get my truck back and nothing has been done. No loaner, no paying for my truck since I do not have it. I have been without a vehicle for a month and 1/2. I work a full time job. I have a statement from repair shop and pic, but it won't let me upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725080March 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. When the vehicle was purchased, the contact requested the Retrofit/Activate Heated Steering Wheel option. When the vehicle was delivered, the contact realized that the option was missing from the vehicle. The vehicle was taken to the dealer, and the dealer suggested that the contact read the manual to learn how to turn on the Retrofit/Activate Heated Steering Wheel. The vehicle was taken back to the dealer, and the contact explained that the option was missing from the vehicle. The dealer refused to assist. The manufacturer was made aware of the issue but provided no assistance. Upon further investigation, the contact became aware of Customer Satisfaction Program: 22G06, which was associated with Ford and Lincoln vehicles with the Retrofit/Activate Heated Steering Wheel option deleted during production due to supply shortages. The contact took the vehicle back to the dealer and mentioned specifically that the vehicle needed the Customer Satisfaction Program: 22G06 "Heated Steering Wheel Performance Upgrade". The dealer refused and informed the contact that the vehicle could no longer be taken to the dealer. The vehicle was not repaired. The failure mileage was approximately 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724809March 16, 2026
ELECTRICAL SYSTEM
My vehicle is experiencing all of the systems of the current ford recall. "Trailer lighting module fault. " rapid blinker. Etc. for whatever reason it is not listed in the vehicles to be recalled. Thus making it very difficult to get fixed at the dealership. Need this taken care of asap!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724441March 15, 2026
POWER TRAIN, WHEELS
Received recall 25S82 rear axle half-shaft and hub assembly replacement in August of 2025. Dealer confirmed in September 2025, both right and left components need replaced. I was told parts are on order. I check on the recall parts each month and told various stories. For instance. 1. Only one OEM manufacturer of these recall parts 2. Only large dealerships are getting them. 3. First come first serve, yet reports on social media that some Ford owners are getting repaired in two weeks. 4. Tied to VIN number, not tied to VIN number. Whatever the situation, 6-months and counting with no assurance of parts is unacceptable. I cannot trust to take this truck outside of my local towing company’s business radius.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724401March 15, 2026
ELECTRICAL SYSTEM
The 12v battery on these vehicles are severely strained or defective AGM batteries have been used since vehicle inception in 2022. Dozens of reports from owners show "system off to save battery" error codes and 12v symptoms such as inoperable multi-function displays, especially in cold weather. After replacing the OEM 12v battery, i have pictures showing the bulging the battery has suffered. Again, these errors are experienced by dozens, if not hundreds of owners and could lead to serious injury because the 12v battery operates all electronics in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724313March 14, 2026
STRUCTURE:BODY
Bolt in the hood latch fell out and nearly causing the hood to open on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724279March 14, 2026
POWER TRAIN
Vehicle has open unrepaired safety recall 25S82 / NHTSA 25V512 for rear axle hub bolt failure. Contacted [XXX] Ford in Fort Myers FL on two separate occasions. Both times told parts are unavailable and I would be placed on a callback list. No callback has been received. Recall remains unrepaired. VIN [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724162March 13, 2026
VISIBILITY
The contact owns a 2023 Ford F-150. The contact stated that while driving at 60 MPH, there was an exploding sound coming from the vehicle. The contact became aware that the front glass panel in the panoramic sunroof had shattered without impact. The contact pulled over and discovered that shattered glass was all over the sunroof liner. The vehicle was initially driven back to the residence, and the hole in the glass was covered. The vehicle was then taken to the dealer, where the failure was confirmed. However, the contact was informed that there were no recalls or warranties on the vehicle to cover the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided with a case number. The failure mileage was 36,793.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723815March 12, 2026
POWER TRAIN
See attached document for complaint. On January 6th, I wrote to you expressing my concerns about Ford’s failure to address a known safety recall (Safety Recall Notice #25S82/NHTSA Recall 25V512) for my 2023 Ford F-150. To date, I have received no response to my initial inquiry which prompts me to send this second letter. In fact, I am writing this letter as I sit in my local Ford dealership for routine maintenance service. At check-in today, I again requested that they determine if my vehicle was in need of the repair specified in the safety recall. Again, I was told “sorry, but Ford is not sending us the necessary parts, so there is nothing we can do at this point”. They said that I should periodically check back with them. I reminded them that I was put on a waiting list for these parts. I have included a copy of my original letter to Ford, so I will not repeat all my concerns. I believe it is important to fully document the facts and my repeated attempts to resolve this matter so that there will be a clear trail of evidence should this unaddressed and known safety recall ever create subsequent safety issues for me or my family. How a company with the size and reputation of Ford can issue a safety recall and then not provide the means to correct a known safety problem is unfathomable. The safety recall notice clearly states that the vehicle “...may roll in park without the parking brake applied, or, alternatively, lose motive power, both of which can increase the risk of a crash”. It then goes on to state that “parts are now available to repair your vehicle”. Frankly, I do not know if parts are in fact available, but my dealership has made it clear that they are not getting these parts. It has now been three months since I first attempted to remedy this matter. For Ford to effectively ignore this known safety issue seems to me to create a serious potential for liability. However, I will leave that to legal counsel should this ever result in injury or accident to my family. Also, I called the Ford Recall Ass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723609March 11, 2026
POWER TRAIN
I received an "important safety recall" notice 25S82 from Ford motor company in August, 2025. The notice from Ford states that replacement parts are available and to schedule an appointment with a local Ford dealership to replace necessary parts and address the safety recall concerns. Since August of 2025, I have contacted my dealership several times and they continue to indicate that parts are still not available from Ford to address the safety recall / concerns. I called the number on Ford's recall notice again today and they either don't answer or immediately hang up on customers like me when the call does go through to speak to an agent. Nine (9) months have passed now and neither Ford nor their dealership network has done anything to address the manufacture defects / safety concerns associated with my vehicle. My dealership has indicated there is a nation-wide back order on the replacement parts but that conflicts with Ford's written communication to consumers and it's no excuse for inaction that could put public safety further at risk. Please take necessary actions to increase Ford's focus on and resolution to this persistent risk. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723549March 11, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that parts were on back order and were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723021March 9, 2026
POWER TRAIN
Recall Number 25V512 was issued August 11, 2025. It is now seven months later and my local dealer is still unable to obtain the parts for this recall. My dealer is Newberg Ford in Newberg, OR 97132
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722885March 9, 2026
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
While driving my 2023 Ford F-150 Raptor, the vehicle suddenly lost throttle response. The accelerator pedal produced no response and the engine would not rev even though the vehicle remained powered on. A battery warning light briefly illuminated at the time of the incident. I was able to bring the vehicle to a stop, but during the event the steering wheel became locked or extremely stiff and the vehicle did not respond normally to inputs. After stopping, I placed the truck in park and was unable to shift the transmission back out of park. The vehicle appeared to remain powered on but multiple systems were not responding. After pressing the start/stop button and cycling the vehicle, the issue cleared and the truck began operating normally again. Prior to this incident, the vehicle had already been scheduled to go to the dealership because it had been displaying numerous warning lights and diagnostic codes across multiple systems, totaling approximately 30 alerts. The vehicle was taken to a Ford dealership for diagnosis. The dealership reported codes indicating a network communication issue between vehicle modules but stated they were unable to reproduce the failure and no repair was performed. The dealership has requested that I take possession of the vehicle despite the unresolved cause of this failure. Given the loss of throttle response and steering function while the vehicle was in motion, I currently feel the vehicle is unsafe to operate until the underlying issue is identified and corrected. A sudden loss of throttle response and steering control while the vehicle is in motion creates a significant risk of collision, particularly in traffic or at highway speeds. The fact that the failure temporarily cleared after cycling the vehicle suggests a potential intermittent electronic or communication failure affecting critical vehicle control systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722421March 6, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that while driving from a complete stop on several occasions, the vehicle was sluggish while depressing the accelerator pedal. The failure mostly occurred while driving between 10 and 20 MPH, and the vehicle jerked while driving 20 MPH. The check engine warning light was illuminated. The contact received a message for "Power Train Malfunction - Reduction" from the Mobile App. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. Upon investigating online, the contact associated the failure with TSB Number: 22-2428. The dealer advised the contact that the manufacturer would be notified of the failure. The contact was awaiting a call back from the dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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