Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11648337March 14, 2025
ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact owns a 2018 Ford F-150. The contact stated that on several occasions while the vehicle was off, the contact became aware there was condensation underneath the front of the vehicle. The vehicle was taken to a dealer where the failure was not able to be replicated. The vehicle was taken to the residence. The vehicle was taken back to the same dealer to be diagnosed and the contact was informed that the oil pan and cooler lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648389March 14, 2025
SUSPENSION
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The contact stated that while driving at various speeds, the vehicle jerked with an abnormal ticking sound coming from the front of the engine. No warning lights were illuminated. The vehicle was taken to a dealer, and it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21E027000 (Suspension), which was received in 2021. The vehicle was previously repaired. The manufacturer was notified of the failure and the contact was informed that the recall was closed since the vehicle was previously repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 112,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648028March 13, 2025
POWER TRAIN, ENGINE
This vehicle is using oil in a rate of about 7-8 quarts every 2000-2500 miles. When the oil dipstick is checked there is not a drop of oil on the dipstick. I have spoken with the dealership concerning this matter and the suggestion from FORD was to purchase another dipstick, which would cost my pocket book around $600. The dealership indicated that there is a service bulletin out at FORD addressing this very issue, however FORD Motor Company will not pay for the repair. There is no way a brand new vehicle should be using this much oil in that little of miles driven. I have searched the web and found hundred of vehicle owners who are describing the exact very nature that I am reporting. FORD's fix was to put thicker oil in the motor and change the oil dipstick. Can you please contact me in regards to my complaint about this issue. My name is [XXX] , [XXX] ; phone number [XXX] ; email address: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647895March 12, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The transmission independently downshifted into first gear. The vehicle was uncontrollable and crashed into the median. The contact stated the failure was persistent and had occurred several times. In addition, the contact stated that the vehicle sometimes jerked forward and hard-shifted. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall of the transmission, however, the contact did not receive updates regarding the repair. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 89,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11647941March 12, 2025
POWER TRAIN
Started slipping last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647991March 12, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked while in first gear and the transmission unexpectedly downshifted. No warning light was illuminated. The vehicle was taken to the dealer however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647595March 11, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that after opening a Ford Pass account and profile, the software was stuck in a learning loop. The transmission seized, skipped, jerked, and the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a bushing was lodged in the axle tube and the transmission needed to be replaced. The vehicle was reset. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647654March 11, 2025
POWER TRAIN
Purchased vehicle new 11/2018. Took vehicle in per notices from Ford 02/2019 and again on 04/2022 regarding transmission problems. Was advised computer reprogramming would solve problems. Problems with rough shifting continued but was advised by dealer "trans to relearn shift points and may feel firmer than normal". Began experiencing harsher shifting in mid-2023 that has continued. In January 2025 rough shifting progresed to significant shifting issues both accelerating and decelerating and cannot be driven with any confidence. I attempted to have dealer address the problem in 03/2025 but were unable to even examine, hence I sought out an opinion from an independent transmission repair shop and was quoted $8200 for a new transmission (if available). I reached out to the dealer's Service Manager who has acknowledged Ford is aware of many complaints regarding 10/R/80 Transmission problems in model year 2018 Ford F150 Pickup Trucks, but says he is unable to offer any solution because the warranty has expired and Ford refuses to issue a recall. The dealer has advised the transmission must be replaced at my expense and have been quoted $6600 for a Ford remanufactured transmission replacement. Noteworthy, the vehicle has 80,000 miles on it and was told by a Service Writer at the dealer Ford does not recommend transmission service until 100,000 miles. In the meantime I have learned the 10/R/80 Transmission issues are wide spread and is the subject of a Class Action Lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647776March 11, 2025
VEHICLE SPEED CONTROL, ENGINE, STEERING
I own a 2018 Ford F-150 with 56,000 miles, and I have been experiencing serious and unpredictable transmission issues. These problems first started around 48,000 miles, but at the time, I assumed it was normal behavior. However, the issues have progressively worsened, and by 55,000 miles, a wrench warning light started appearing intermittently. Symptoms: •While driving at highway speeds, the transmission unexpectedly drops from 10th gear to 1st gear, causing a sudden and severe deceleration. •The gear shifts are jerky, unpredictable, and rough, making it difficult to maintain control of the vehicle. •The wrench warning light appears occasionally but disappears quickly, making diagnosis difficult. •No diagnostic trouble codes (D DTCs) are stored or retrieved when scanned at multiple repair shops. •The issue happens intermittently, making it challenging to replicate on demand. •Started noticing issues at 48k miles, but they became significantly worse around 50k miles when the wrench light began appearing. •I called Ford to reset the radio/computer software, after hearing it might help, but it did not resolve the issue. •The unpredictable transmission behavior causes severe anxiety while driving, as I never know when it will happen again. Attempts to Fix: •I have taken my truck to multiple repair shops and Ford dealerships, but since no codes are present, they have been unable to diagnose or fix the issue. •Mechanics have checked for transmission recalls or software updates, but no clear solution has been provided. •I contacted Ford for a radio/computer software reset, hoping it might help, but this did not fix the problem. Safety Concerns: •The abrupt downshifting poses a serious safety hazard to myself and other drivers on the road, especially at high speeds. •There is an increased risk of accidents due to sudden deceleration and loss of control. •The problem occurs without warning, making it difficult to predict or prevent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647005March 7, 2025
POWER TRAIN
This has been going on since approximately the first of this year. Daily incidents to this date. Truck slips into neutral while driving or braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646778March 6, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission slipped, and the vehicle jerked. The RPM fluctuated, and the engine revved, but the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the CDF cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646808March 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2365. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646215March 4, 2025
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2018 Ford F-150. The contact stated that upon attempting to change a tire, the contact became aware that the provided tools were unable to be used to complete the wheel replacement. The vehicle was taken to the dealer, who determined that the lug nuts were swollen. The contact was informed that the lug nuts needed to be forcefully removed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646321March 4, 2025
POWER TRAIN
The transmission is experiencing delayed engagement, harsh shifting, and slipping out of gear. It is at the dealership and available for inspection at this time. The dealer has inspected the transmission and reported that it failed and needs to be replaced. Ford company has been notified and will be conducting their own inspection soon. There were no warning lamps, but this has happened before. This will be the third transmission for this truck. The original transmission was replaced in April 2022 for the same issues. Now three years later, it needs to be replaced again for the same issues. There are several lawsuits against Ford for this particular transmission and multiple TSB’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645977March 3, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated over time upon starting his vehicle an abnormal rattling noise could be heard coming from the engine, and no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the camshaft phasers were faulty and that they would have to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 113,445. The contact referenced Customer Satisfaction Programs 21B10, 21N03, and 21N08 as probable cause for the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645876March 2, 2025
POWER TRAIN
The transmission doesn't shift properly, we took it in and had the transmission rebuilt but it started having the same problem again after 3 months. The truck only has 113,000 miles on it. It is a safety concern because at high speeds it will down shift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645891March 2, 2025
ENGINE, POWER TRAIN, SUSPENSION
This truck was supposed to be recalled under the Transmission recall for 10r80 and I noticed while conducting a decode on the vin number that the type and kind of transmission was never listed so I’m wondering how many people have been going through the same issues as us and if this will get fixed because our vin is not recalled and it should be
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645686March 1, 2025
POWER TRAIN
My transmission started acting up, as in slipping, missing gears completely, and numerous times while in 10th gear.(10 speed transmission) it tried to drop down to first gear. Scared me pretty bad considering I was on highway. After that it would start out in 4th gear. Someone had told me there was a recall out for this problem, so I looked into it. All this happening is part of a Ford recall yet my vin number is not showing any recalls? I don’t understand so now my truck sits because I can’t afford 10,000 for a new one to be put in. I took it in to the shop to have it looked at, I paid 600 for a transmission filter to be replaced and was told by the owner after he put it on the computer that the only code was a communication error. Didn’t see anything when replacing filter that showed any signs of wear in transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645717March 1, 2025
POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645547February 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03; as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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