Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11653237April 7, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning lights were illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The failure persisted over time. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related to the failure of Technical Service Bulletin Number: 20-2315. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652999April 6, 2025
POWER TRAIN, ENGINE
Sudden down shift to second gear at highway speeds while pulling a trailer followed by immediate oil pressure loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653000April 6, 2025
ENGINE, POWER TRAIN
Sudden down shift at highway speeds while pulling a trailer followed by immediate engine oil pressure loss. I got out and checked engine oil level and it was okay also there was no oil leaks. I tried to restart engine and it would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653032April 6, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I had repeated issues with sudden downshifts while driving starting around 80,000 miles. By 83,000 miles it was doing it weekly or more frequently. It would shift down to first gear no matter what gear it was in. I would have trouble getting it to shift back even if I stopped and turned it off or tried the manual’s “fix” of pressing the brake and accelerator pedals at the same time for at least 30 seconds. I paid $2300 to fix a transmission barely past 80,000 miles. Besides the safety issue, the impact on daily life in general is a mess. Ford should have to recall all recent years and fix or repay the customers like me who had to pay Ford to fix their defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653033April 6, 2025
ENGINE
This pickup has been regularly maintained with the manufacturer suggested maintenance. At 86k miles the engine seized while we were traveling down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652825April 4, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The contact stated that the failure had been recurring and had progressively worsened upon starting the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652470April 3, 2025
POWER TRAIN
I was on [XXX] in traffic near Clarksville TN when the transmission failed on my truck and I had no power and had to weave through traffic coasting to get over to the shoulder and out of harms way. Consequently I am currently having the transmission built at a cost of over $6800. I shouldn't have to spend $7000 for a new/rebuilt transmission on a $70,000 truck that I've only had a little over 4 years. My transmission shop says if you get 100,000 miles out of the 10R80 transmission consider yourself lucky, they are rebuilding them practically every day. Please make Ford reimburse anyone who has a failure in this transmission!!!!!!! They are 100% aware they are [XXX]and have done nothing about it!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652514April 3, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was able to restart and was taken to an independent mechanic, where it was diagnosed that the engine had failed due to excessive oil consumption. The mechanic determined that the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652243April 2, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the vehicle shifted to neutral(N) unintendedly and the vehicle jerked. Additionally, the contact continued driving at a slower speed; however, the failure recurred while driving. No warning light was illuminated. An unknown local dealer was contacted and advised the contact that the failure might be related to Technical Service Bulletin: 252126; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652279April 2, 2025
ENGINE, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the vehicle for four minutes. The contact stated that the vehicle stalled. The check engine warning light was illuminated. While driving approximately 35-40 MPH, the transmission was shifting hard. The RPM was fluctuating. While parking or driving, the vehicle thrusted forward and backward. The failure persisted over time. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who retrieved DTC: P0019, indicating a camshaft position correlation Bank 2 Sensor B; and DTC: P0025, indicating an exhaust (B) camshaft position timing over-retarded (Bank 2). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652304April 2, 2025
POWER TRAIN
failure of driver side left turbo leaking. Dealership suggests a rebuild of the unit for $3,000 but an independent mechanic suggests the replace the turbo because it has an internal issue that will just cause it to leak again. After researching online this is a common problem with this particular turbo with even a service bulletin. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://static.nhtsa.gov/odi/tsbs/2020/MC-10176843-0001.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652372April 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle was idling rough and there was an abnormal knocking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where an oil consumption test was performed. The contact returned the vehicle to the dealer, and it was determined that the engine had consumed over 3 quarts of oil during the test period. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The contact stated that the dealer advised that it was a known failure of the 2nd generation 5.0-liter engines. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652386April 2, 2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2018 Ford F-150. The contact stated that the check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been serviced for the same failure with the cam phasers under Customer Satisfaction Program: 21B10. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652419April 2, 2025
UNKNOWN OR OTHER
My [XXX] daughter and friend were driving our F150 lariat super crew cab 3.0 deisel which to our knowledge was in excellent condition. The driver behind her frantically pulled them over as the rear underneath of the truck was on fire. They immediately pulled over and within several minutes the entire truck burned to the ground. Luckily the girls were safe, although very shaken. There were no warning lights on the dash and the smoke was behind the truck. Had their not been a car behind them on the country highway, who knows what could have happened to the girls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11651959April 1, 2025
POWER TRAIN
Transmission was changing gears with a very noticeable jerk. Transmission would downshift without warning at various speeds. Transmission would not shift into gear when lever moved from forward to reverse - would stay in neutral Fortunately, the vehicle warranty had been extended, and repairs were accomplished under that. But your recent investigation of F-150 years 2015 - 2017 should be extended because similar problems are existing in later years. The repairs to the vehicle cost over $4,700 - all covered by the warranty. And it appears that the problem with the transmission is well known among the mechanics who work at Ford Dealerships
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652095April 1, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,577.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651776March 31, 2025
EQUIPMENT, STEERING
The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the steering wheel was pulling to the left or to the right, forcing the contact to keep and maintain a strong grip on the steering wheel while driving. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced Equipment Recall: 24S45 (Electronic Power Steering Assist Steering Gear); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651777March 31, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 55 MPH, the vehicle hesitated and shifted out of gear independently. The message to “See Owner’s Manual” was displayed on the instrument panel. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The contact related the failure to the NHTSA Campaign Number: 18V214000 (POWER TRAIN); however, the VIN was not included. The manufacturer was notified of the failure and provided the contact with the recall information. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651864March 31, 2025
POWER TRAIN
10 speed transmission shifted from 4 to 1 when I was trying to cross and intersection. It has also happened several times when I’m accelerating and hard shifts from the transmission cause my phone to fall and my body to jerk hard causing a ton of distractions in the cab while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651907March 31, 2025
ENGINE, SUSPENSION, POWER TRAIN
My cam phasers are always burning and consuming a lot of oil it also has a ticking sound coming from the engine which Ford says is normal but I don't think it's normal because it gets louder and it happens as I drive all the time. My transmission will automatically slam into a higher gear while trying to accelerate on the highway. Oil is constantly getting into the spark plug chamber even after replacement of seals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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