Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10479670October 10, 2012
ENGINE
WHEN MAKING A LEFT TURN INTO ONCOMING TRAFFIC, THE ENGINE DIED WHICH DISABLED THE POWER BRAKES AND POWER STEERING. AFTER COMING TO A STOP, I WAS ABLE TO START THE ENGINE AND CONTINUE DRIVING. I TOOK THE TRUCK TO THE FORD DEALER AND THEY CHECKED THE COMPUTER CODES AND SAID NOTHING WAS WRONG. AS A SIDE NOTE, NOTHING IS WRONG ACCORDING TO THEM UNLESS THE COMPUTER FINDS AN ERROR CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478279October 2, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, ELECTRICAL SYSTEM
REAR WINDOW DEFROSTER/WINDOW ASSEMBLY CONNECTION DEFECTIVE, SHORTS OUT CAUSING FIRE AND GLASS BREAKAGE. I DROPPED OFF MY DAUGHTER AT PRESCHOOL AND FIVE MINUTES LATER I NOTICED SMOKE COMING OUT OF THE PASSENGER SIDE REAR DEFROSTER WINDOW BEHIND HER CAR SEAT. I PULLED OVER TO FIND THIS BECOMING A FIRE. IT BEGAN AS SMOKE, THEN SPARK, AND THEN FLAME. FORTUNATELY, I HAD A BOTTLE OF WATER IN MY TRUCK, WHICH I BEGAN TO POUR ON IT TO STOP. IT GOT WORSE WITH THE SPARKS, BUT EVENTUALLY WENT OUT. WHILE TRYING TO DISTINGUISH THE FIRE, THE "EXPLOSION" OCCURRED SHATTERING THE REAR WINDOW. I TOOK THIS TO MY LOCAL FORD DEALER AND BEGAN TO RESEARCH ISSUE. I QUICKLY FOUND SEVERAL FORD FORUMS WHERE OTHER PEOPLE EXPERIENCED THE EXACT SAME ISSUE ON 2010 F150 FORD TRUCKS. HERE'S A LINK TO ONE THAT HELPS EXPLAIN THE ISSUE CLEARLY. I POSTED MY EXPERIENCE IN POST 38...HTTP://WWW.F150FORUM.COM/F38/REAR-WINDOW-DEFROSTER-EXPLODING-REAR-WINDOW-129167/.. I SEE THERE HAVE BEEN NO REPORTS TO YOU REGARDING THIS ISSUE PREVIOUSLY. OBVIOUSLY A DEFECTIVE DEFROSTER/WINDOW UNIT CAUSING A VEHICLE TO CATCH FIRE IS A DANGEROUS ISSUE. BUT THERE WAS NO NEED TO PUSH ISSUE FURTHER DUE TO THEIR FORD DEALER UNDERSTANDING THE ISSUE AND COVERING THE REPAIR UNDER WARRANTY. I HAVE FORD'S PREMIUMCARE EXTENDED WARRANTY WHICH SHOULD COVER THIS BUT MY DEALER IS SEEING ONLY AS GLASS BREAKAGE AND REFUSING TO COVER IT UNDER WARRANTY. THERE WOULD BE NO GLASS BREAKAGE IF THE DEFECTIVE ASSEMBLY DIDN'T CAUSE A FIRE, AND IF I DIDN'T HAVE SOMETHING TO PUT OUT THE FIRE THERE WOULD HAVE BEEN FAR MORE DAMAGE..WITH COLD WEATHER COMING, AND MORE RECENT INCIDENTS POSTED, THERE WILL BE MORE INSTANCES OF THIS IN THE NEAR FUTURE ON 2010 FORD F150 TRUCKS. WITH THE REDESIGN OF REPLACEMENT PART FORD IS AWARE THAT THE ORIGINAL DESIGN IS FLAWED. *TR UPDATED 11/05/12 *BF UPDATED 11/07/2012 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475037September 11, 2012
ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE BEGAN SPARKING FROM THE UNDERCARRIAGE AFTER DRIVING OVER ROAD DEBRIS. THE CONTACT EXITED THE VEHICLE AS THE VEHICLE WAS BEGINNING TO IGNITE IN FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITHOUT THE ASSISTANCE OF THE FIRE DEPARTMENT. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE FAILURE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 31,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10474541September 10, 2012
ELECTRICAL SYSTEM
WENT TO WARM UP MY TRUCK THIS MORNING AS IT WAS 36 DEGREES AND LIGHT FROST ON THE VEHICLE. TURNED ON THE IGNITION ALONG WITH THE SEAT WARMER FOR DRIVERS SIDE AND DEFROST. WENT INSIDE AND AS I WATCHED THE TRUCK THERE WAS A SMALL SPARK/FLAME ON THE LEFT BOTTOM CORNER OF THE PASSENGER SIDE WINDOW. HEARD A LOUD POP AND RAN OUT TO THE TRUCK TO FIND THAT THE PORTION OF GLASS HAD SHATTERED, STILL INTACT. WILL TAKE IT TO THE DEALER THIS AFTERNOON. *TR UPDATED 11/07/12*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10474271September 7, 2012
FUEL/PROPULSION SYSTEM
DRIVING HOME FROM WORK (50 MILES EACH WAY) STARTED TRIP WITH 1/2 TANK OF GAS GAUGE REPORTED I HAD AROUND 180 MILE TO EMPTY. 20 MILES LATER GOT THE WARNING TONE THAT I WAS 50 MILES FROM EMPTY. I WORKED MY WAY OVER TO EXIT THE FREEWAY WITHIN FOUR MILES AS I WAS EXITING COMPUTER READ ZERO MILES TO EMPTY. AS I WAS TURNING INTO THE GAS STATION TRUCK DIED. AFTER SEVERAL TRIES TRUCK RESTARTED AND I GOT INTO THE STATION TO PUMP IN SOME GAS. I PUT IN FIVE GALLONS BE CERTAIN THAT IT WAS MORE THAN ENOUGH TO GET ME HOME. COMPUTER THEN READ 190 MILES TO EMPTY. DROVE THE FINAL 25 MILES HOME WHEN I ARRIVED HOME THE COMPUTER WAS READING AROUND 25 MILES TO EMPTY. I CHECKED THE ENGINE COMPARTMENT AND UNDERNEATH LOOKING FOR AND SMELLING FOR FUEL LEAKS. NOTHING WAS FOUND BUT THERE WAS AN INDENTATION IN THE TANK BEHIND THE FORWARD BAND HOLDING THE TANK. I OPENED THE FUEL DOOR AND WHILE MESSING AROUND WITH THE CAP-LESS SYSTEM I HEARD AND FELT AIR RUSHING INTO THE TANK. LOCAL DEALER RE-FLASHED THE COMPUTER PER A TSB. FOUR DAYS TRUCK DIES AGAIN. STARTED TRIP WITH 159 MILES TO EMPTY 1/4 TANK 18 MILES LATER IT IS READING 35 MILES TO EMPTY 5 MILES LATER IT DIED SHOWING 7 MILES TO EMPTY. I THE PUT 6 GALLONS OF GAS IN COMPUTER READS 24 MILES TO EMPTY. BACK TO THE FORD DEALER THEY CALL TO SAY THAT THEY BELIEVE IT IS THE FUEL LEVEL SENSOR BUT WANT TO KEEP THE TRUCK FOR ANOTHER DAY AND PUT SOME MORE GAS IN AT MY EXPENSE. THEY ORDERED SENSOR AND HAD ME TAKE TRUCK HOME TILL PART CAME IN. RETURN TO FORD THURSDAY MORNING TO HAVE SENDER INSTALLED LATER IN THE DAY I RECEIVE A CALL SAYING MY FUEL PUMP IS BENT SO SERVICE IS NOT COVERED BY WARRANTY THEY SAYING THAT I MUST HAVE RUN OVER SOMETHING OR GONE OFF-ROAD AND DAMAGED THE PUMP. IN LOOKING AT THE PUMP TODAY YES THE RODS ARE BENT BUT EVEN THE MECHANIC AGREED THAT THERE IS NO VISIBLE PHYSICAL DAMAGE TO THE TANK ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473957September 5, 2012
TIRES, TIRES:SIDEWALL
I HAVE A 2010 FORD F-150. IT HAS PIRELLI TIRES ON IT. WHEN I TOOK IT IN TO GET INSPECTED THEY FOUND ALL FOUR OF THE THE TIRES WERE GETTING WEATHER CHECKED.THE TRUCK IS USED TO HAUL A ATV AND SOMETIMES A TRAILER.I DO NOT BELIEVE THE TIRES ARE SAFE.I TOOK IT BACK TO THE FORD DEALER WHERE I BOUGHT IT AND THEY SAID THEY WOULD SEE WHAT THEY COULD DO AND CALL ME BACK.I NEVER HEARD BACK FROM THEM FOR A FEW WEEKS SO I CALLED THEM BACK. THEY SAID THEY WOULD CHECK INTO IT AND CALL ME BACK. THIS WENT ON FOR ABOUT 4 MONTHS NEVER CALLING ME BACK WHEN I CALLED THEM.AFTER I E-MAILED FORD THE SEVICE MANAGER CALLED ME BACK AND ASKED ME TO BRING THE TRUCK IN. I DID AND HE LOOKED AT THE TIRES AND SAID HE COULD NOT DO ANYTHING.I E-MAILED FORD AGAIN AND THEY SAID THEY WOULD NOT DO ANYTHING BECAUSE THE TRUCK HAD MORE THAN 12'000 MILES ON IT. THE TRUCK HAD 14.000 MILES.THERE WARRANTY BOOK SAYS THEY WILL PRO-RATE THE TIRES AFTER 12,000 MILES.I DO NOT UNDERSTAND HOW THEY CAN NOT GO BY THE WARRANTY. I THINK SOMETHING NEEDS TO BE DONE ABOUT THESE TIRES BEING RECALLED.I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE TIRES AND NOBODY IS BACKING THEM UP.WEATHER CHECKED TIRES ON TRUCKS THAT ARE CARRING EXTRA WEIGHT DOES NOT SEEM TO ME TO BE GOOD FOR ANYBODY ON THE ROAD.THE TIRES ARE PIRELLI SCORPION ATR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473818September 4, 2012
STEERING
FOR NO APPARENT REASON POWER STEERING PUMP MADE LABORING NOISE WHEN WHEEL TURNED. OBSERVED LEAKING POWER STEERING HOSE. DIAGNOSED BY FORD DEALER AS SUCH AND COULD NOT REPAIR DUE TO A NATIONAL BACKORDER OF THE NEEDED HOSE AND NEITHER FORD OR DEALER COULD SAY WHEN THE PART WOULD BE AVAILABLE. VEHICLE IS UNDER EXTENDED WARRANTY HOWEVER THE THIRD PARTY WARRANTY COMPANY WOULDN'T WARRANT REPAIR USING A LOCALLY FABRICATED HOSE BECAUSE FABRICATOR WOULD NOT WARRANT PART FOR 12 MONTHS THEREFORE I AM FACED WITH PAYING FOR ENTIRE COST OF REPAIR BY DEALER. NEITHER DEALER NOR FORD WOULD OWN UP TO PAYING FOR THE REPAIR OR RENTAL OF A CAR WHILE MY TRUCK IS IN SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471802August 21, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER WAS ENGAGED WHEN THE CONTACT HEARD A LOUD, ABNORMAL NOISE. SHE THEN NOTICED THAT THE REAR WINDOW WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470311August 12, 2012
ENGINE, POWER TRAIN
SOMETIMES AROUND 45 TO 50 MPH WHEN ACCELERATING, THE TRUCK DOES A VIOLENT HARD SHIFT. IT IS RANDOM WHEN IT WILL HAPPEN AND HAS BEEN HAPPENING FOR OVER A YEAR. I HAVE TAKEN THE TRUCK TO TWO DIFFERENT DEALERSHIPS SEVERAL TIMES AND THEY KEEP TELLING ME FORD IS AWARE OF IT BUT DOES NOT HAVE A SOLUTION. I HAVE CONTACTED FORD DIRECTLY AND THEY JUST TELL ME TO TAKE IT BACK TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469958August 9, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT WATER LEAKED THROUGH THE BRAKE LIGHTS AND ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE CONTACT WAS ALSO INFORMED THAT THE NECESSARY PARTS TO PERFORM REPAIRS WERE ON BACK ORDER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465342July 12, 2012
EXTERIOR LIGHTING
: MY 2010 F-150 XLT HAS SPIDER WEB CRACKS ON THE HEADLAMP HOUSING BOTH SIDES. I HAVE KEPT MY VEHICLE IN A GARAGE EVERY NIGHT. I HAVE A FRIEND WHO HAS A 2009 F-150 THAT HAS 65,000 MILES AND HIS HAVE NO CRACKS. I CALLED MAXWELL FORD IN AUSTIN WHO IS WHERE I PURCHASED TWO VEHICLES THERE IN JANUARY 2012 AND WAS TOLD ITS PLASTIC AND THEY COULD NOT DO ANYTHING ABOUT IT. THESE CRACKS DID NOT DEVELOP FROM ROCKS OR OTHER THINGS STRIKING THE HEADLAMPS. IT LOOKS TO ME THAT IT IS SOME TYPE OF DEFECT AND I HAVE TAKEN PHOTOGRAPHS OF THEM FOR YOU TO SEE. I WANT THEM REPLACED. I HAVE AN EXTENDED WARRANTY FROM THE DEALERSHIP ON MY VEHICLE. THE SPIDER WEB CRACKS CAN BE A SAFETY ISSUE IN THE HEADLAMP PERFORMANCE. [XXX] MY NAME IS [XXX] AND I AM FROM THE FORD CUSTOMER RELATIONSHIP CENTER (CRC). I RECEIVED YOUR EMAIL REGARDING YOUR 2010 FORD F-150 XLT. I AM SORRY TO HEAR THAT THE HEADLAMP HOUSING OF YOUR VEHICLE HAS SPIDER WEB CRACKS. I UNDERSTAND THAT YOU ARE SEEKING THIS TO BE REPLACED. FOR NOW, I RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, THE MOST CURRENT ENGINEERING SERVICE INFORMATION, AND THE SPECIALIZED EQUIPMENT TO RESOLVE YOUR VEHICLE CONCERNS.PLEASE NOTE THAT THE VEHICLE NEEDS TO BE DIAGNOSED FIRST BEFORE ANY DECISION REGARDING FINANCIAL ASSISTANCE CAN BE MADE. YOU MAY CHECK OUT WWW.OWNER.FORD.COM TO LOCATE A DEALERSHIP NEAR YOU. THIS WAS DONE AT BIRD KULTGEN FORD, IN WACO, TEXAS. PHOTOS WERE TAKEN AND SENT TO FORD REP. THEY SAID THEY DO NOT WARRANTY PLASTIC PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465253July 11, 2012
ENGINE, STEERING
THIS F-150 PICK UP TRUCK WAS PURCHASED IN APRIL 2010 AS NEW. EVERYTHING WAS OK UNTIL APRIL 2012. THE TRUCK STALLED WITHOUT WARNING WHEN IT SLOWED DOWN OR MADE TURNS. THE ENGINE DIED AND NO POWER, NO STEERING. I WAS ABLE TO RESTART IT AND SENT THE TRUCK TO THE DEALER SHOP RIGHT AWAY. ON THE WAY TO THE DEALER, IT STALLED COUPLE OF MORE TIMES. LUCKILY, NO OTHER CARS WERE BEHIND, OTHERWISE I COULD NOT IMAGINE WHAT WOULD HAPPEN. THE DEALER COULD NOT DUPLICATE THE PROBLEM OR GET A CODE. I CHECKED ONLINE AND NOTICED MANY 2010 F150 OWNERS HAD SAME PROBLEMS. SOME OF PEOPLE MENTIONED TO CHANGE THROTTLE BODY, SO I TOLD THE DEALER SHOP AND GOT THROTTLE BODY CHANGED. DURING THE NEXT 2 MONTHS, IT DID NOT HAPPEN AGAIN. HOWEVER, ON JULY 5TH 2012, IT STALLED AGAIN WHEN I MADE TURNS IN THE LOCAL. I SENT THE TRUCK BACK TO THE DEALER SHOP AGAIN AND THEY STILL DID NOT KNOW HOW TO FIX THE PROBLEM, SINCE IT HAPPENED INTERMITTENT. NOW I AM AFRAID OF DRIVING MY TRUCK. ABSOLUTELY NO DRIVE ON HIGHWAYS. THE PEOPLE HAVE ALREADY COMPLAINED THE 2010 MODEL THAT THE TRUCKS STALLED ON THE HIGHWAY AT >65 MPH. IT IS A SEVERE SAFETY ISSUE. I AM VERY FRUSTRATED SINCE THE TRUCK IS NOT LIVING TO WHAT IT IS SUPPOSE TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464677July 9, 2012
SERVICE BRAKES
BRAKE WARNING LIGHT FAILED TO ILLUMINATE DURING TWO COMPLETE BRAKE FAILURES. DEALERSHIP CONFIRMED THAT MASTER CYLINDER FAILED CAUSING LOSS OF BRAKE PRESSURE. DEALERSHIP SAYS THAT NEW BRAKE WARNING SYSTEM INSTALLED ON MY10 F150 IS NOT TRIGGERED BY PRESSURE LOSS, BUT RATHER ONLY BY SIGNIFICANT FLUID LOSS IN THE RESERVOIR. I LOST BRAKE PRESSURE AND DID NOT RECEIVE ANY WARNING THAT SOMETHING WAS WRONG. IN FACT, WHEN I WAS LOSING BRAKE POWER, I WAS STARING RIGHT AT THE DASHBOARD AND NO WARNING LIGHT ILLUMINATED DURING EITHER BRAKE FAILURE. FORD KNOWS THERE IS A PROBLEM WITH THE MASTER CYLINDER AS THEY HAVE ISSUED A TSB FOR IT. THERE ARE MANY PEOPLE DRIVING F150S THAT MAY LOSE COMPLETE BRAKING CONTROL AND HAVE NO ADVANCE WARNING THAT SOMETHING WILL GO WRONG DUE TO THE NEW BRAKE WARNING SYSTEM THAT FORD HAS INSTALLED ON THE VEHICLE. THE MASTER CYLINDER AND/OR LINKAGE CAN FAIL CAUSING IMMEDIATE PRESSURE LOSS BEFORE A SIGNIFICANT AMOUNT OF FLUID LOSS TRIGGERS THE WARNING. BY THAT TIME, IT IS TOO LATE. THE DRIVER HAS ALREADY LOST CONTROL OF THE VEHICLE. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT REQUIRES NHTSA INTERVENTION BEFORE SOMEONE IS NEEDLESSLY KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464245July 5, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUSTMENT PANEL OF THE TRUCK HAS FAILED. THE PANEL WHILE DRIVING GOES THROUGH ALL CYCLES OF LIGHTS, BELLS, AND OPTIONS ON THE INSTRUSTMENT CLUSTER , CAUSING US TO NOT BE ABLE TO SEE THE CURRENT INFORMATION. THE AC GOES OUT EACH TIME IT HAPPENS. THE TRUCK WILL NOT START MANY TIMES- AND YOU HAVE TO HIT THE DASH BOARD TO MAKE IT START - TAKES SEVERAL ATTEMPTS. IT HAS GONE OUT OF GEAR ONCE DURING THIS. WE HAVE BEEN WORKING WITH THE LOCAL FORD DEALER, WHERE WE PURCHASED THE VEHICLE, AND HAVE NOW BEEN WAITING ON THE PART FOR OVER A MONTH, WE ARE TOLD EACH TIME IT IS ON BACK ORDER. THEREFORE, LEADING US TO BELIEVE A LARGE NUMBER OF FORD TRUCK OWNERS ARE EXPERIENCING THE SAME PROBLEM. WE HAVE SPOKE TO FORD CUSTOMER RELATIONS THIS MORNING- AND NOW TOLD IT WILL BE ESTIMATED THE 9TH FOR PART TO ARRIVE AND THEY WILL NOT FOLLOW UP UNTIL THE 12TH. WHICH IS CAUSING US TO HAVE A FAULTY- POTENTIALLY UNSAFE VEHICLE FOR OVER ONE AND HALF MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464078July 3, 2012
SERVICE BRAKES
COMPLETE LOSS OF BRAKING POWER UPON BACKING OUT OF GARAGE - TWICE! AFTER THE FIRST TIME, THE TOW TRUCK MECHANIC REFILLED BRAKE FLUID LEVELS AND PARKED TRUCK BACK IN GARAGE. A FEW HOURS LATER, I TRIED BACKING THE TRUCK OUT OF THE GARAGE AND AGAIN DID NOT HAVE ANY BRAKING POWER AND AGAIN THE BRAKE FLUID WAS LOW. THERE WERE NO LEAKS FOUND ON THE GARAGE FLOOR. IN NEITHER CASE DID THE BRAKE WARNING LIGHTS INDICATE THAT THERE WAS A PROBLEM! DURING BOTH INCIDENTS, I HAD ABSOLUTELY NO BRAKING POWER. (THIS IS AN UPDATE TO RECORD 10463925 TO CORRECT THE INCIDENT DATE) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463925July 2, 2012
SERVICE BRAKES
COMPLETE LOSS OF BRAKING POWER UPON BACKING OUT OF THE GARAGE - TWICE! AFTER THE FIRST TIME, THE TOW TRUCK MECHANIC REFILLED BRAKE FLUID LEVELS AND PARKED TRUCK BACK IN GARAGE. A FEW HOURS LATER, I TRIED BACKING THE TRUCK OUT OF THE GARAGE AND AGAIN DID NOT HAVE ANY BRAKING POWER! AGAIN THE BRAKE FLUID WAS LOW, ALTHOUGH THERE WERE NO LEAKS FOUND ANYWHERE ON THE GARAGE FLOOR. FURTHERMORE, NONE OF THE WARNING INDICATOR LIGHTS APPEARED TO LET ME KNOW THAT THE BRAKE FLUID WAS LOW DURING EITHER INCIDENT. DURING BOTH INCIDENTS I HAD ABSOLUTELY NO BRAKING POWER. THE TRUCK IS NOW AT THE DEALERSHIP AND I AM WAITING FOR THEIR RESPONSE. PLEASE CONTACT ME AT THE TELEPHONE NUMBER (RATHER THAN EMAIL) BELOW TO DISCUSS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463010June 25, 2012
ENGINE, STEERING, SERVICE BRAKES
ENGINE STALLS AT LOW SPEEDS CAUSING LOSS OF STEERING AND BRAKING. THERE WAS NO CHECK ENGINE LIGHT OR ERROR CODE WHEN THIS FIRST OCCURRED. AFTER THE ENGINE HAD STALLED FOR ABOUT 32-35 TIMES, THE CHECK ENGINE LIGHT FINALLY CAME ON. I TOOK THE TRUCK TO A LOCAL MECHANIC SHOP TO READ THE CODE WHICH INDICATED THAT THE EVAP SYSTEM WAS BLOCKED. MY DEALER DETERMINED THAT A SOLENOID IN THE FUEL EVAP. SYSTEM HAD FAILED. AS A RESULT THE FUEL TANK WAS COLLAPSED BY VACUUM BECAUSE THERE WAS NO SECONDARY TANK VENT. THIS IS DANGEROUS! THERE SHOULD BE A SECONDARY VENT OR A PRESSURE/VACUUM SENSOR TO PREVENT THE TANK FROM BEING COLLAPSED. NOTE: THE TANK WAS COLLAPSED SO MUCH SO, AS TO DAMAGE THE PUMP/LEVEL SENDING UNIT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461486June 13, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE PASSENGER REACHED FOR THE TOP HANDLE OF THE PASSENGER SIDE DOOR JUST AS THE VEHICLE WAS IMPACTED. AS A RESULT, THE PASSENGER'S RIGHT THUMB WAS COMPLETELY SEVERED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10460653June 5, 2012
VISIBILITY:GLASS, SIDE/REAR
WENT OUT AND STARTED MY VEHICLE TO LET IT WARM UP WHILE I WALKED MY DOG FIRST THING IN THE MORNING BEFORE HEADING TO WORK. AFTER RUNNING FOR ABOUT 5 MINUTES I WAS READY TO HEAD TO WORK. I OPENED MY DRIVERS DOOR AND ALL THE SUDDEN HEARD A LOUD "POW" VERY LOUD. I LOOKED AROUND AND SAW THE BACK WINDOW HAD EXPLODED THROWING TINY SHARDS OF GLASS ALL OVER. IT COULD HAVE EXPLODED IN A CHILD'S EYES OR MY DOGS. THE WINDOW IS THE REAR ELECTRIC HEATED SLIDING GLASS. THE PASSENGER SIDE IS THE ONE THAT BLEW. I TOOK IT STRAIGHT TO THE DEALERSHIP WHERE THE LADY TOLD ME SHE HAS SEEN SEVERAL OF THEM DO THAT. THIS WOULD HAVE BEEN VERY DANGEROUS IF IT HAPPENED WHEN I WAS DRIVING, BECAUSE OF THE LOUD NOISE AND BECAUSE OF THE FLYING GLASS. LUCKILY THERE WERE NO CHILDREN IN THE BACK SEAT OR THEY WOULD HAVE BEEN COVERED WITH GLASS. TRUCK IS BEING REPAIRED, SO I DON'T HAVE THE ACCESS VIN RIGHT NOW. NOW I WILL NOT USE MY DEFROSTER FOR FEAR THE WINDOW WILL BLOW, AND IT ALSO DEFROST MY MIRRORS. THIS WILL RESULT IN LESS VISIBILITY ON COLD OR DAMP DAYS WHEN THE WINDOWS ARE FROZEN OR DEW ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459106May 21, 2012
STEERING, ENGINE, VEHICLE SPEED CONTROL
ON MAY 8TH 2012, MY TRUCK STALLED WHILE I WAS MERGING INTO TRAFFIC AT APPROX. 55 MPH. THE VEHICLE WAS BRAND NEW WHEN I PURCHASED IT IN MAY OF 2009 FROM GULF COAST AUTO FORD IN ANGLETON,TEXAS. SO, I HAD THEM TOW IT TO THEIR SHOP FOR REPAIRS. THE MASS AIR FLOW SENSOR WAS REPLACED ON MAY 9TH, AND I DROVE THE VEHICLE UNTIL FRIDAY , MAY 11TH, WHEN THE SAME PROBLEM OCCURRED. THE VEHICLE STALLED AT TRAFFIC SPEEDS, DIED, AND THEN COULDN'T BE RESTARTED! THIS SECOND INCIDENT ALSO RESULTED IN MY HAVING THE VEHICLE TOWED TO THE DEALERSHIP WHERE I AM TOLD THAT THEY CAN'T FIND THE PROBLEM!! IT NOW STARTS AFTER THE STALLING, BUT NOT UNTIL A PERIOD OF HOURS PASSES. WHAT CAN I DO? THIS IS A SERIOUS SAFETY ISSUE? FORD IS TELLING THE DEALERSHIP TO PUT AN ON-BOARD DATA RECORDER ON MY TRUCK THAT THEY CANNOT EVEN GET FROM FORD! I ONLY HAVE 52000 MILES ON THIS VEHICLE AND HAVE CARED FOR IT METICULOUSLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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