Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11655908April 21, 2025
POWER TRAIN
The transmission shifts erratically in lower gears. The transmission shifts erratically at highway speeds between gears 8,9, and 10. The transmission shifts suddenly into first gear at any speed. When transmission begins to shift erratically at highway speeds it causes sudden loss of power. I bought the truck from the Ford dealership in Franklin North Carolina on [XXX]. It was taken to the dealership on 22, June, 2023 for these transmission issues. It was taken to the Ford dealership again on 19, October, 2023 for the same transmission issues. It was taken to the Ford dealership again this morning on 21, April, 2025 for the same transmission issues. This time the dealership told me they wouldn’t do anything about it even though it is under warranty. They are referring it back to the third party transmission repair shop that they sent it to the first two times. The owner of the transmission repair shop told me that he doesn’t know what is wrong with the transmission therefore he doesn’t know how to fix it. He told me that Ford doesn’t know what’s wrong with it and that is the reason they won’t issue a recall. The Ford dealership AND the transmission repair shop both told me that Ford issued a technical service bulletin on the problem stating there are three steps to attempt the repair. Step 1; update the software in the truck computer system. Step 2; replace the valve body in the transmission. Step 3; replace the transmission. My truck has been through the first two steps but when it came to the third step, the warranty company chose to rebuild the transmission instead of replacing it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655735April 21, 2025
ENGINE, POWER TRAIN
10 speed auto transmission failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655698April 20, 2025
ENGINE, UNKNOWN OR OTHER
I was stopped at a stop sign and then proceeded to press the gas and turn into the far lane. A quarter to halfway through the turn the engine shut off and I got the message “ Auto StartStop Shift to P, then Restart Engine”. Had to put the vehicle in park in the middle of the road and restart the engine. Luckily no one was coming but if there had been I could have been hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655389April 18, 2025
POWER TRAIN
My transmission started shifting erratically. It would go from 8th to 10th gear down to 1st or 2nd gear then go back to 5th while trying to merge into oncoming traffic. People had to lock up there brakes or swerve around me to avoid a collision. There were no lights on the dash. I had a transmission shop take a look and there were no failure codes for the transmission. I have had to park the truck due to safety concerns and not drive it. This happened on several occasions during that trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655453April 18, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that the vehicle failed to properly shift into gear as needed. The vehicle would downshift to 3rd or 4th gear intermittently. The contact stated that the transmission was shifting roughly, causing the body of the vehicle to shake abnormally. Additionally, the vehicle hesitated before accelerating as needed. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with transmission failure. The dealer reprogrammed the TCM; however, the failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 149,873.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655181April 17, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2018 Ford F-150. The contact stated that while attempting to research the vehicle online, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 93,600; it was discovered that the mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655257April 17, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving 15 MPH out of the driveway, the vehicle failed to shift to first and second gear. There were no warning lights illuminated. The vehicle was taken to the dealer for an oil change, and the contact notified the salesperson of the failure and was informed that the issue was normal. The vehicle was then towed to another Ford dealer to be diagnosed, and the contact was informed that 8 out of the 10 clutches were burned, causing the failure of the transmission. On another occasion, while driving at an undisclosed speed, the vehicle became stuck on a hill in 7th gear. The contact stated that the failure had become a consistent failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655265April 17, 2025
UNKNOWN OR OTHER
40,000 miles on truck and the horn does not work. There is no power to the fuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655307April 17, 2025
POWER TRAIN
The transmission will randomly downshift or drop into neutral while driving which has almost caused a collision multiple times. I can’t cross a lane without worrying if the truck is going to shift into neutral and not accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655055April 16, 2025
EQUIPMENT
The contact owns a 2018 Ford F-150. The contact stated while parked and attempting to start the vehicle, the check engine light illuminated. The vehicle was serviced under NHTSA Campaign Number: 24E012000 (EQUIPMENT), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure and opened a case. The failure mileage was 146,117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655057April 16, 2025
POWER TRAIN
Transmission delay in shifting and or jerking while shifting through gears. Was travelling at highway speeds in 10 gear and my transmission lost power. Could not accelerate at all transmission was non responsive for a couple seconds while showing it was in 1st gear. This happened a couple more times at lower speeds from 7th gear and downshifted automatically to 1st cutting off any power to transmission. I had made a left turn and vehicle stalled from transmission not accelerating at all and hesitated and jerked into 4th gear. Downshifting and upshifting is delayed affecting the driveability of the vehicle. Vehicle only has 63k miles on it no prior transmission issues at all. I took it into Ford dealership and they said heave seen problems like this with this vehicle in the past and right about where my mileage was at too. Ford says I need a new transmission but cannot diagnose what exactly is wrong with the transmission. Their option they gave me was $6700 to open up transmission and replace parts but the price doesn't include parts or a new transmission at $8100. In doing a little research online there appears to be a major concern with Ford/GM over the 10 speed 10r80 transmission I have. I have 3 children and do not trust driving the vehicle as the driveability of vehicle is a safety hazard and believe it's due to Ford knowingly that there are concerns over the transmission and not willing to do anything to fix their engineering issues with the transmission. The highway speed that i explained could have resulted in a crash or worse, someone getting hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654660April 15, 2025
POWER TRAIN
This vehicle is equipped with the 10 speed transmission. The vehicle will accelerate on its own, shifts harshly, slam into gear when placing in park, fails to accelerate, and fails to shift at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654751April 15, 2025
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2018 Ford F-150. The contact stated while driving at 65 MPH, the check engine warning light illuminated. There was a powertrain and emission failure. The vehicle was previously taken to the local dealer, where the vehicle was repaired under Emission recall 24E12. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654509April 14, 2025
POWER TRAIN
We have had our Ford F-150 evaluated at least twice at a Ford Dealer and they have no idea why it shifts into neutral when the vehicle is in drive. It doesn't do it every time. Sometimes it catches and lunges, other times it just revs the engine when trying to accelerate in drive. I have almost been struck on two separate occasions attempting to pull out into traffic and the vehicle shifted back to neutral as I started to pull out (even though it was firmly in drive). This is terribly dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654065April 11, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving 45 MPH, the vehicle started to downshift unintentionally. The power train and the transmission warning lights were illuminated, and the message "Power Default" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653927April 10, 2025
POWER TRAIN
Initially my transmission was rough (jerky) changing through 1,2,3 and 4. It then on occasion lost engagement as I was driving and happened a couple of times whilst trying to make a left hand turn across oncoming traffic. Finally the transmission went altogether and went into limp mode. I took the truck to the ford dealership and they informed me I needed a new transmission. They replaced the transmission. They replaced the transmission and told me I could come pick it up. Once I picked it up I started to drive home and the transmission liquid started to leak. They had to come pick up the truck on a flatbed and repair it once more. Once receiving the truck back for the second time I drove the truck but noticed a strange noise coming from the engine, so inspected and found the engine coolant to be empty. I was able to fill it up but the ford dealer requested I take it back for them to inspect. When I did they could not find anything wrong. Then on the [XXX] while driving from New Jersey to Baltimore the transmission started to act strange. The transmission lost power in 10th gear, then regained power, followed by a bang in the rear end from the drive shaft and the the rear wheels locked up in 10th Gear at 65mph on the interstate. The wheels then released the transmission overheated up to 240F degrees and oil started leaking from the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653383April 8, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653494April 8, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at slower speeds, the transmission hesitated to upshift while attempting to drive at higher speeds. In addition, while decelerating, the vehicle was aggressively decelerating. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the same local dealer where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653511April 8, 2025
POWER TRAIN
While driving on highway at highway speeds the engine shutdown for no reason and I had to take emergency action get the vehicle out of the roadway to safety. Vehicle would not restart and had to be towed to dealer. Subsequently the powertrain control module had to be replaced. On three separate occasions on later dates, while driving on highway the transmission unexpectedly shifted from gear 10 to gear 1 for no apparent reason causing delay and high rpm and rapid deceleration. Only after third time did the transmission warning light activate. A computer check by mechanic showed the 10th gear to have unknown inertia with a drum shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653189April 7, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 30 MPH, the transmission jumped out of the intended gear. The contact stated that the transmission shifted hard from first gear. The contact also stated that the transmission failed to shift into third and fourth gear. The wrench warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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