Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11548175October 4, 2023
WHEELS
I had to pay $68.71 to replace swollen lug nuts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547808October 2, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
We are having downshifting issues and the speed is randomly changing. The truck came to a stop while still driving. The speedometer doesn’t reflect accurate to the truck speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547150September 28, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle lost electric power to the instrument panel and the speedometer went to zero. The odometer showed the dash marks. The wrench warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the molded lead frame needed to be replaced. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The contact was transferred to the NHTSA Hotline. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546880September 27, 2023
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The power train warning light was illuminated. The contact stated that the transmission was stuck in 5th gear. The contact stated that he turned off and restarted the vehicle. Additionally, the contact turned the ignition key in the ignition switch until the vehicle responded. The contact stated that the failure had been recurring, and the vehicle failed to shift into the intended gear while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The dealer related the failure to TSB Number: 16-0008; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546044September 22, 2023
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, she had to apply extra pressure to the brake pedal to coast the vehicle to a stop. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the valve cover, head gasket set, and the brake vacuum pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The check engine warning light was illuminated. The contact notified the dealer of the failure and was advised to take the vehicle back to the dealer. The vehicle had not yet been repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 19,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545603September 20, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the RPM decreased, and the vehicle decelerated to 15 MPH in first gear. There was a red wrench symbol displayed momentarily during the failure. The contact coasted to the side of the road and restarted the vehicle. The contact continued driving without the cruise control activated. On another occasions, while driving approximately 50 MPH with the cruise control activated, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission molded lead frame was defective and needed to be replaced. The vehicle was repaired. The contact learned that the failure was related to NHTSA ID Number: 10201087 (Power Train) however, the failure mileage had been exceeded. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545686September 20, 2023
AIR BAGS, POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle failed to accelerate as intended. The power train and air bag warning lights were illuminated. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545693September 20, 2023
POWER TRAIN
**Known Ford recall for this exact issue not attached to my VIN***. While driving (9/20/23) on the highway, a wrench illuminated on my dash, odometer went blank, speedometer went to zero, vehicle attempted to accelerate and struggled to shift; shortly after my wheels locked up then released reducing my speed to about 30 mpg within a short period of time (left skid marks on the highway). I nearly got hit by multiple vehicles. I pulled off the highway and restarted my vehicle. The issue did not immediately return until I began driving. Same indications but I was able to drive a few miles to a Ford dealership. Diagnostics will occur tomorrow morning. Suspected cause is a failed transmission output speed sensor for 6-speed automatic transmission which could automatically shift you into first gear resulting in a loss of vehicle control, increasing the risk of a crash (from a FORD website). For Managment: (great training opportunity) I filed this complaint with your customer service via a phone call. The agent was very rude and hard to talk to. She frequently asked me questions and then would cut me off without letting me answer. If the call was recorded, please listen to it. At the end of the call I informed her of her behavior but she did not reply and hung up. I am filing this report because I am not sure she will submit mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545360September 19, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while traveling at 48 mph, the vehicle downshifted to first gear. The driver was able to pull over, shift to park, and continue driving to her residence. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact called the dealer, who informed her there was no recall coverage. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was contacted and referred her to NHTSA. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545210September 18, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission became inoperable. The contact stated that the vehicle independently accelerated with the transmission stuck in first gear. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the warranty for the vehicle had expired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545254September 18, 2023
SERVICE BRAKES
The brakes instantly became soft and unresponsive with a warning chime and message to service the vehicle. The brake fluid reservoir was empty with no apparent leaks on the vehicle. I refilled the brake reservoir only to watch it disappear over a short time. I researched and found there is a recall 16S24 impacting Ford F150 ecoboost vehicles with this exact symptom. My vehicle does not show up on the recall list having been manufactured at the Dearborn facility in June of 2013 where the cutoff was August 2013. At this point, Ford has refused to recognize this issue is the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545020September 17, 2023
AIR BAGS
Air bag warning light is on. I talked to local Ford garage they said 1500 to 2000 to fix . Looking online at f150 forums this seems to be a common problem. This is a government mandated safety device it should be fixed for free. It can't get reset or erased without being fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545060September 17, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
My 2013 Ford F-150 recently began experiencing transmission shifting problems. As I accelerated from a dead stop, the transmission would not shift out of first gear. The only short term remedy was to pull over to the side of the road, turn off the ignition, wait for 60 seconds and restart the engine. This worked sometimes, sometimes not. I understand there had been a 2011 thru 2013 Ford F-150 transmission recall in 2019 for identical circumstances. I submitted my VIN to check on whether it had been recalled, only to find it was not among those listed, even though the faulty shifting circumstances were identical to descriptions in the 2019 recall matter. A visit to the local Ford dealership left me without an answer, as I was told they currently had no transmission mechanic. Out of an abundance of caution, I took the truck to a local transmission repair service with a description of my problem and request for an evaluation. The service request resulted in confirmation of a faulty speed sensor, which yielded a fault code of PO722-00 (Output Shaft Speed Sensor Circuit No Signal). The Lead Frame was replaced as a result. Again, I believe my circumstances were identical to those being reported by other 2011 to 2013 Ford F-150 truck owners , on or before the 2019 recall, yet my VIN did not match the recall order. I'm sending along this description of my circumstance, requesting consideration for inclusion of my VIN as part of the 2019 recall of 2011-2013 Ford F-150 with this faulty Speed Sensor/ Lead Frame issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544729September 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Diagnosed by local goodyear service. The leadframe on transmission need replacing. Truck randomly shuts off, shifts wrong & dash lights are weird. Ford dealer says not a recall & truck is too old for extended warranty. Ford customer service says the same. And this isnt a safely issue?! Dealer says $700+ to fix. Just spent nearly $1800 to fix a broken leaf spring - in the middle layer of the spring - & truck has never been overloaded - Ford Company would not tell me if that had a recall because it was not diagnosed by dealer. It was rubbing on 1 of new tires good thing we did not have a blowout!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544820September 15, 2023
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I believe the power train is defaulting. It is available for someone to look at if they come to us, as it is not drivable. The safety of my family and other drivers on the road is at high risk, as the truck shuts off while driving at any given moment without warning. The problem has been ongoing ever since we had the transmission software recall issue, "fixed." We have taken the truck back to the Ford manufacturer, Airport Ford in Florence, Kentucky, twice, with no help of getting the issue resolved. The wrench light came on before the problem started. We looked into that by taking it to Airport Ford in florence Kentucky. The issue is still ongoing and we are currently no longer driving the vehicle as it will no longer stay running. This has been going on since we had the truck fixed due to a recall notice we received in 2019 or 2020. I would love to keep the truck and have the issue resolved as it is the only vehicle we own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544451September 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Felt the truck lurch, then airbag dash light came on, as well as the orange wrench light. Then, odometer and instant mpg read both read as zero even though I had a full tank and was going 55 mph. I couldn’t tell how fast I was going on the highway. Have not been to dealer yet, but found a recall online for the exact same problem to do with a 2013 recall on F150 for molded lead frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544261September 13, 2023
ENGINE, POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 40–45 MPH, the vehicle downshifted from fifth gear to first gear and the vehicle came to a stop. The driver was able to pull over. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved an unknown DTC code and referred the contact to the local dealer for assistance. The vehicle was towed to the local dealer, where the vehicle was repaired under NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544098September 12, 2023
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
The contact owns a 2013 Ford F-150. The contact stated while unfastening the seat belt, the locking mechanism detached from the seat. The nut and wires had detached. The seat belt warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls on the VIN. The mechanic diagnosed the vehicle and determined that the latch and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 103,991.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544142September 12, 2023
POWER TRAIN, ENGINE
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission downshifted and locked the rear wheels, nearly causing the contact to lose control of the vehicle before the vehicle stalled. The vehicle was later towed to the local dealer who diagnosed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544205September 12, 2023
POWER TRAIN
The vehicle instrument panel stops working and the vehicle downshifts into first gear. Remains there until you can pull over and turn it off. Sometimes after turning off the engine you can get it to shift properly. Sometimes not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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