Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11636305January 16, 2025
EXTERIOR LIGHTING
Front DRL on the headlights no longer work making it difficult for other vehicles to have a clear sight of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635819January 14, 2025
STEERING
The steering wheel would not turn. Similar to when cars did not have power steering but much worse. Had the truck taken to the Ford Dealership. They reprogrammed the computer and said that fixed the problem . Started to leave and didn’t even get off the lot when it basically’froze up’ again. They kept the vehicle for a second time. When they called and said it was fixed, I was able to drive it but discovered to will ‘freeze up’ when trying to make a sharp turn(almost all the way to the stop), either to the right or left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634890January 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact that the engine coolant over temperature warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engine coolant system failed and needed to be repaired, The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634780January 8, 2025
FUEL/PROPULSION SYSTEM
Ford Motor Company has issued a safety recall, identified by letter NEF-107DG and recall number 24V-957, due to the potential failure of the CP4 fuel pump in certain vehicle models. The recall affects the following makes, models, and model years: FORD/F-250 SD (2020-2022), FORD/F-350 SD (2020-2022), FORD/F-450 SD (2020-2022), FORD/F-550 SD (2020-2022), FORD/F-600 SD (2020-2022), FORD/F-650 (2021-2022), and FORD/F-750 (2021-2022). This action addresses concerns that the CP4 pump may fail prematurely, potentially leading to engine stalling and increasing the risk of a crash. Notably, my 2021 Ford F-150 XLT with a 3.0L diesel engine is equipped with the same CP4 fuel pump as the models listed above. As such, it should logically be included in this recall to ensure consistent safety measures and address the risks associated with this known defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634255January 6, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The day time running light on the driver side is out and is a known problem for the 2021+ F-150’s with LED headlights that I have seen. It would be in everyones best interest if we could have this recalled and have Ford fix this issue that is not covered by warranty and without having to scavenge $2100 to replace one side of a headlight which is a safety feature for the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633808January 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I purchased a 2021 Ford F-150 Powerboost Lariat in November 2022. It was advertised as a Gold Certified Used vehicle. In October I stopped and put the truck in park, and when I got back in the truck it wouldn’t shift out of Park. The Message in the instrument panel said to shift into Park to start. However, the shift lever was stuck in Park with the yellow light flashing next to P. I had to spend $100 to have my truck towed to Young Ford in Ogden, Utah which is the closest dealership to my home. They had my truck there for two days and then called me and let me know my truck was ready to be picked up. They told me the problem was a software update and once they had completed the update, everything was working fine. They then charged me approximately $360 for the update. So essentially, I just spent $460 for a software update on my truck that is set to automatically download and install updates several times each week. The technician at the dealership checked my vehicle history and verified that I was up to date with all available updates. In just under two years of ownership, I have now had to take it to the dealership twice for software updates, and even more times for multiple recalls. This latest issue is infuriating because a simple software upgrade cost me two days of use, towing charges, and $360 to diagnose and download the update. Why does a software update completely disable a vehicle, and why is it not Ford’s responsibility? What if this happened during driving on the freeway? I should not have to take it to the dealership to be updated so that the vehicle will operate. In my mind this is no different than a recall. If a car becomes inoperable because of a problem from the dealer than the dealer should be financially responsible and not pass those costs to the consumer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633978January 3, 2025
ELECTRICAL SYSTEM
The contact called about a 2021 Ford F-150 company vehicle. The company received notification of NHTSA Campaign Number: 22V193000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633506January 1, 2025
UNKNOWN OR OTHER
Driver door latch and lock failure at extreme cold temperatures. Failed last year could not exit vehicle at Ford dealership. Ford dealership added grease and problem did not occur again for 11 months. Same problem occurred this December. Door latch stays open and will not latch so door has to be held shut by driver while moving down the road. Problem occurred on 4 different days of single digit temperatures during the past 2 years. The ford dealership in Gaylord observed the stuck latch and door not latching. Warning light of door ajar when put into gear and constant warning beeping while driving with an unlatched door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633280December 30, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling 47 mph and suddenly the parking brake was activated, causing the car to brake instantly. Luckily, no one was behind me and luckily it did not cause an accident. There were no lights on the dashboard. I took it to the Ford dealer to have it inspected and they gave me an appointment for 8 days later and let me go home knowing that I could not drive it since I almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632584December 27, 2024
ELECTRICAL SYSTEM
Drivers side head light is half working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632571December 27, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING, UNKNOWN OR OTHER
There has been an issue with front LED lights where they go out. It’s an electrical issue where my truck had both replaced and still in warranty this caused almost hit accidents a night. Many vehicles warned me by flashing the high beams. Also another issue is the transmission where it creates a huge jerk on the transmission causing a change in shift. Almost had an accident caused by it. No police involved and no accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632566December 26, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRL lights are dead after three years of ownership. Dealer wants $1600 per light assembly to repair them. Cannot afford to repair them. makes the truck less visible day and night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632520December 26, 2024
POWER TRAIN
Rear axle failed while driving. Had vehicle towed to Malloy Ford in Winchester, VA. They replaced the failed components, at no cost. When I asked about reimbursement for towing, they were not able to assist me in filing my claim for towing reimbursement. I contacted FORD Customer Service, who said they only way they may help me is if I return the vehicle to Ford Service (must be in their possession) and have Ford Service contact them directly and ask for "reimbursement assistance" by 16 Jan. However, stated there is absolutely no guarantee they will reimburse towing. Are you able to assist me? The towing cost was $185.40
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632493December 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V635000 (ENGINE AND ENGINE COOLING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631757December 20, 2024
POWER TRAIN
The vehicle fails to acclerate. When pulling out into a street the vehicles accelerator became completely unresponsive. The vehicle was stuck in 2nd gear going about 8mph and the vehicle would not accelerate, I even push the pedal all the way to the floor for several seconds with no response. I had to come to a complete stop in the middle of the street for the truck become responsive to my inputs. I was nearly rear-ended due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631206December 17, 2024
POWER TRAIN
I was pulling out into traffic, I eased out to make the turn, when I pressed the accelerator in order to merge to traffic speed, the truck did nothing. It did not stall, the engine was running, but it would not go. The transmission did not act like it was in gear, it is an automatic. I could have been hit by other cars by having my truck sitting in the road. The problem has occurred twice, but I cannot force the issue. it occurs randomly. I am calling service center today 12/17/24 to have it looked at. Vehicle has had the transmission replaced by manufacturer at a factory authorized dealership. There were no warning lights or any indications that the truck was malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630889December 16, 2024
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Very frequent error message and bell/chime saying pedestrian warning alert system failure. It is at the dealer now for service and they are claiming that this safety device isn't covered by warranty. This happens at low speeds, doesn't happen on the highway. It is very frequent, multiple times per minute at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630834December 15, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle regularly loses all throttle response for 5-10 seconds, usually around corners at low speed, but sometimes while driving straight. This lack of response is alarming when pulling into traffic. There is no light on the dash indicating traction control is activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629766December 9, 2024
EXTERIOR LIGHTING
Running light led strip in both headlights has gone out before 40k miles. Numerous issues with these all over the road having the same problem. Causes an issue with visibility and is unsafe. Manufacturer wants 1700 per headlight to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629600December 9, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I was stopped at red light intersection my truck went into idle mode (start/stop) when light changed I tried to proceed through the truck engine/electrical transmission locked up. I had to turn the truck completely off and open one of the doors to be able to restart the truck and move through the intersection. it has done this repeatedly I have taken it to Ford they have tried to charge me an astronomical amount to diagnose it.. with no guarantee of it being fixed. I have almost been rear ended 3 times!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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