Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11659691May 8, 2025
POWER TRAIN
First, when the truck is at a stop (red/stop sign), acceleration fails, resulting in a sudden, hard jolt into gear or a complete loss of power. Near rear end collision occurrence avoided several times. Second, while driving 0-30MPH there is a constant hard swift into gear causing a forward/backward jolt of all passengers. Last, and most significant, is the sudden loss of power experienced with highway driving. While driving 75-80MPH, sudden deceleration occurs. The gears shift spontaneously from 8/9 down to 1. Speeds are not capable of being manually controlled, by the driver, at that time. What happens next, is either a sudden jolt into gear following deceleration or complete Loss of power. Collision was avoided by pulling off to the side of the road. This sudden deceleration occurs also when attempting to merge into highway traffic. Here again, a rear end collision was narrowly avoided. The truck was serviced to evaluate the cause of this issue, by independent service station technician (vehicle no longer under warrant). They stated that the transmission was the problem and, after consulting with Ford, a computer upgrade was performed. This unfortunately had no impact on the above problem, despite following the recommended "break in" time. Currently the truck is not operable as the transmission is too unpredictable and erratic, rendering it unsafe to drive. This truck currently has only 46,000miles. Ford customer service was notified of this problem who in turn suggested we contact NHSA regarding this complaint. Incidentally, a family member with the same year, make and model truck had the transmission replaced, just this month, because of similar power train operational issues. I encourage the NHSA to evaluate this matter, as POWER TRAIN FAILURE is a known issue with this particular vehicle. Most importantly, this is a concern which poses a significant impact on overall public safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659704May 8, 2025
POWER TRAIN
The 10R80 transmission slipping in 1st gear, the engine will rev to 2000 rpm and without warning the transmission slams into gear causing the tires to spin. The loss of ability to engage into gear caused me to need to pull over to the side of the road on two separate times. This has happened when the transmission temperature is cooler. The failure occurs unexpectedly. I have brought the vehicle to a local transmission repair business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659424May 7, 2025
ENGINE, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, the vehicle hesitated while starting. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed, and it was determined that the valve body and transmission drum needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V164000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659545May 7, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle independently accelerated. Additionally, the vehicle would not shift into the intended gear while the gear lever was being operated. The service transmission warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659183May 6, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted and the transmission was skipping a gear while upshifting. The vehicle was taken to the local dealer who reprogrammed the PTU, but the failure persisted and occurred more frequently. The vehicle was taken back to the dealer who later diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659282May 6, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2018 Ford F-150. The contact stated while driving 35-40 in a parking lot, the arm actuator fractured on the sunroof. The contact stated that the air dam was not on the new sunroof, which made an abnormal popping sound, and the contact deemed the part was useless. There were no warning lights illuminated. The vehicle was taken to the local dealer who replaced the sunroof. The vehicle was repaired but the new sunroof was not equipped with the air dam, and the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659311May 6, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 50 MPH and depressing the brake pedal to exit a highway, the transmission slammed in either second or third gear violently. The contact stated there was an abnormal banging sound coming from the vehicle. The contact stated that the vehicle almost came to a complete stop. The contact stated that the failure was intermittent but reoccurred at least two times a month. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659317May 6, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the vehicle inadvertently downshifted and jerked. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 142,402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659369May 6, 2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle hesitated while starting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658918May 5, 2025
POWER TRAIN
there is a problem with the transmission in this truck. it slips out of gear randomly and you lose all power and the RPMs spike.it also slams into gear and sometimes wont shift at all. Apparently, Ford is aware of this problem but refuses to correct it. This is incredibly dangerous especially in traffic or merging. I was almost rearended several times. I've had this truck since it was new and I've never towed or hauled heavy stuff in it.I should not need a new transmission with barely 70 thousand miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658919May 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the vehicle. Additionally, the vehicle was difficult to start. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659044May 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine had reached normal operating temperatures, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658812May 4, 2025
POWER TRAIN
My 2018 Ford F150 had issues such as harsh shifting, jerking, lunging, hesitation, and loss of power. Every time my truck was in the Ford dealer I asked them to check the transmission. Every time they told me there was no issue with the transmission. The jerking/slipping/hard shifting got progressively worse. I took my truck back to the Ford dealer. The truck had 69K miles. The dealer stated I need a new transmission. Ford was not offering any financial relieve. I asked the dealer if they tried the TSB issued by Ford. The dealer stated they have never got them to work. Ford is aware of defective transmissions in there 10 speed model but are only fixing them for Trucks that are still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658647May 3, 2025
POWER TRAIN
Transmission shifted from 1st to forth and back down causing sudden stop barely avoiding a rear end collision with evasive maneuvers from other drivers. This condition repeated other times with no traffic. if I allowed it to continue and accident is eminent. I have taken the vehicle to a transmission shop for repairs. This condition is a manufacturing defect acknowledged by Ford and I am dumfounded why this agency has not required a recall for this dangerous condition. I guess you want to see someone die before you take action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658459May 2, 2025
UNKNOWN OR OTHER
APIM has failed and must be replaced. This means that there is no back-up camera, navigation, radio, climate control, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658462May 2, 2025
POWER TRAIN
10 speed transmission is defective. Vehicle would not shift when going from a stop and almost caused several accidents when entering flow of traffic from a side street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658075May 1, 2025
VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
The button on the steering wheel get hot then fail to work this has happened several times i have complained to ford. The cruise control quits working and all the buttons for the dash menu quit working. I will be driving down the road with the cruise control on and all of a sudden it will quit working. Then it will just come back on like you never shut it off and when you least expect it. when this happens you can not shut the thing off its gonna cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658138May 1, 2025
POWER TRAIN
When the transmission is going to shift into 4th it hesitates then suddenly shifts to 8th then 1st and the vehicle rapidly and unexpectedly negatively accelerates. I am adding yesterdays date but this has been intermittent since 2019 and I’ve had it in the Ford dealership while under warranty even back then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658279May 1, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated that on several occasions after adding brake fluid to the brake fluid reservoir, and test driving the vehicle around the neighborhood, the brake warning light illuminated. The contact stated that each time the brake fluid reservoir was checked and was empty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657984April 30, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine and several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was unofficially diagnosed with failed catalytic convertor sensors, which provided false failure codes. The vehicle was taken to the dealer where it was diagnosed with catalytic convertor failure. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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