Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11567247January 23, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle downshifted from 5th to 1st gear and seized in 1st gear. The check engine and wrench warning lights were illuminated. The contact pulled off the roadway and restarted the vehicle and the vehicle returned to normal functionality. The contact stated the vehicle continued to downshift while driving. The vehicle was taken to the local mechanic and was diagnosed with a defective transmission leadframe assembly. The vehicle was being repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566923January 22, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the vehicle downshifted independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) and the VIN was included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566556January 19, 2024
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2013 Ford F-150. The contact stated that the wrench symbol was illuminated while driving at unknown speeds. The instrument cluster became inoperable. The contact called the local dealer, where it was diagnosed that the leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 154,385.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566110January 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, there was a burning odor inside the vehicle, and there was smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the connect point between the oil lines and the turbocharger was clogged and corroded. The mechanic referred the contact to the local dealer for repair assistance. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564555January 10, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
Last week the Transmission downshifted from 6th gear to third gear and would not shift to first gear when I stopped at a red light. Proceeded in third gear and vehicle finally shifted to fifth gear and would not shift to 6th gear at road speed. At the onset this time, transmission in 6th gear, at speed of 65 to 70, shifted hard into fifth gear and stayed there, wrench appeared on screen, speedometer went to zero and seat belt indicator light came on. I feel our safety was at risk, vehicle would not shift gears. After waiting a while I restarted vehicle and it ran properly. Two separate times when we were traveling on top of a mountain, vehicle threw wrench signal on screen and started vibrating excessively and lost power and went into limp mode. We turned engine off and after waiting a while, we restarted vehicle and it operated properly. My wife almost had a heart attack. Problem was reported to Riverside Ford, Macon, Ga., where we purchased the vehicle. They replied that nothing like this had been reported before and they did not know what the problem was. Random shifting problems continues to this day. There has been two recalls on transmission and I had not received information on this, possibly due to being the second owner. Currently only has 80,456 miles on odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563375January 3, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated while driving 80 MPH, the transmission downshifted from 5th gear. The wrench light was illuminated. The contact slowed down, pulled off the roadway, and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563054January 2, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the vehicle downshifted from 4th to 3rd gear. The check engine and wrench warning lights illuminated. The contact slowed down, pulled off the roadway and restarted the vehicle. The check engine warning light remained illuminated, and the transmission failed to shift out of 1st gear. The contact pulled over and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562449December 28, 2023
POWER TRAIN
In the past week, the truck started randomly going into “limp mode” while driving; the wrench light would come on and the truck would be undriveable. This left the driver stranded, sometimes blocking traffic, until multiple attempts at restarting the truck eventually lead to success. This could take anywhere from 30 seconds to five minutes. It happened a few times a day. We identified Ford Customer Satisfaction Program 19N01 as the program describing the issue. The Ford dealership agreed, but because the code they saw was different than the one in Ford’s internal memo, they refused to provide warranty coverage (the truck was within the year and mileage limits). Left with no other choice, we have to pay $1,500 for them to fix the exact issue described in their extended warranty coverage. They are replacing the automatic transmission molded leadframe, which they acknowledge is faulty, but because it’s not a recall they don’t legally have to cover it. We are fortunate the issue didn’t result in a wreck, as having to suddenly stop in the middle of the road in lots of traffic is very dangerous. It even broke down twice on the way to the dealership. Calling their corporate customer service line was no help, because they (ironically) “don’t deal with the Customer Satisfaction Programs,” only the dealership has contact with those programs. Checking NHTSA’s reports, it appears others have reported this issue over 65 times. It’s going to get someone killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561509December 22, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed in a parking lot, the vehicle made an abnormal sound and jerked. Additionally, the contact stated that while driving at an undisclosed speed, the instrument cluster gauges turned off temporarily, and the power train warning light was illuminated. The vehicle failed to shift from 1st gear to 2nd gear. The contact stated pulled over to the side of the roadway and parked the vehicle for a moment. The contact then engaged the manual transmission and shifted into drive (D), and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission lead frame failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561276December 21, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled. In addition, the speed odometer was inoperable. The contact stated that she was almost involved in two accidents due to the failure. The vehicle was driven to the residence and parked. The contact stated that the failure had occurred on two separate occasions. The contact stated that an independent mechanic diagnosed the vehicle with a failed power train control module and that the power train control module needed to be reprogrammed. The contact stated she contacted the local Ford dealer and was informed that the repair would not be covered under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559117December 8, 2023
POWER TRAIN
Vehicle has less than 130k miles and will abruptly downshift while driving. Dealer says it’s not part of recall however I see that this issue is associated with f150 of my year. I’m afraid this can cause an accident however I’m being told that at times a leaf in the road can cause this to happen which seems unlikely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558584December 5, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle decelerated independently, and the speedometer became inoperable. The wrench symbol was displayed. The vehicle was taken to the local service center who diagnosed that the power train control module was faulty and needed to be updated. The failure was not corrected. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558125December 2, 2023
POWER TRAIN
Car starts off in 3rd gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557936December 1, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 70–75 MPH, the vehicle downshifted from sixth gear to third gear. The contact stated that the transmission had gone into Safe Mode. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission lead frame needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was contacted and provided a case number. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557747November 30, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that the battery warning light remained illuminated after starting the vehicle. Later, while driving up an incline at approximately 55 MPH, the transmission erroneously downshifted, causing the speed to be reduced. The vehicle was driven to the shoulder and after turning off and restarting the vehicle the failure self-corrected and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557411November 29, 2023
POWER TRAIN, ENGINE
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) and the vehicle was taken to the dealer. The dealer informed the contact that the repair could not be completed unless the vehicle was experiencing failure. The contact stated while driving 45-50 MPH, the transmission downshifted unexpectedly, and the rear wheels locked up, causing the vehicle to slide and stop. The power train warning light and the check engine warning light were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact stated that he turned on the hazard lights and drove back to the residence at a slower speed. The vehicle was later taken to the dealer, where it was determined that the failure was related to the recall. The dealer informed the contact that the campaign had expired. The vehicle was not repaired. Additionally, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557350November 28, 2023
VEHICLE SPEED CONTROL, POWER TRAIN
Component or system failure or malfunction: Delayed or no gear shifting. Transmission sudden downshift at low and high speeds, and failure to shift into lower or higher gear at takeoff, and/or while in motion. Safety risk: Sudden downshift at high speed caused stability and control issue at highway speed. The problem has been reproduced by owner and discussed with dealer by phone. The vehicle has not yet been inspected by manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem appeared prior to the failure. A large wrench display appeared on dash at the moment of failure and reoccurs with each failure. Some dash displays zero out and/or disappear. The speedometer drops to zero and fails thereafter to register. Transmission shifting becomes random and sudden or fails entirely. Manuals shifting is sometimes possible and other times not possible. Manual shifting all the way to gear 3, followed by a mild acceleration occasionally causes the speedometer to resume function. Subsequent switching to automatic shift is then possible and automatic shifting functions initially or for varied lengths of time. Failure produces OBD code P0720 related to workings and overall condition of the output speed sensor circuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557166November 28, 2023
SERVICE BRAKES
Brake pedal goes very hard and unless you press with both feet you will not stop. it happens intermittently. Almost had two accidents because of this and I knew what to do. If someone else was driving there would definitely been an accident. Also the engine mounted vacuum pump is leaking oil which seems to be a problem with everyone on these vehicles. The oil leaking directly onto the hot tubo creating a burning smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557168November 28, 2023
ENGINE
Exhaust manifold bolt broken and now hear a whistling noise at idle. My concern is CO gas leak. Problem happened last year but took until last month to determine the cause of the noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557263November 28, 2023
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 35 MPH uphill, the transmission failed to shift from 1st gear to 2nd gear, and there was a delay the response of the vehicle. The power train warning light was illuminated. A message indicating that the fuel tank would be empty in 35 miles was displayed, and several unknown warning lights were illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure persisted while driving below 50 MPH. The contact stated that the failure had been recurring more frequently. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to Ford Campaign Number: 19N01. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150