Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10547883October 14, 2013
ELECTRICAL SYSTEM, VISIBILITY
WHILE I WAS DRIVING I TURNED MY REAR DEFROSTER ON AND ABOUT 5 MIN LATER I HEARD A LOAD BANG, LOOKED AROUND TO SEE WHAT IT WAS AND SAW THE PASSENGER PORTION OF THE REAR WINDOW WAS COMPLETELY SHATTERED. THERE WAS NO IMPACT ON THE WINDOW ARE CLUE TO WHY IT SHATTERED. SO I LOOKED ONLINE AND FOUND THIS TO BE A COMMON ISSUE WITH THE 2010 F150 TRUCKS WITH POWER REAR SLIDERS. MY DAUGHTER'S CAR SEAT IS DIRECTLY UNDER THAT WINDOW! FORD DENIED ANY KNOWLEDGE OF THIS ISSUE AND INSISTED THEY WERE NOT RESPONSIBLE AND WOULDN'T COVER REPAIRS. I THEN LEARNED THAT FORD HAS CHANGED THE WIRING DESIGN FOR THIS WINDOW, A DESIGN THAT KEEPS ELECTRICAL SURGES FROM OVER HEATING THE DEFROSTER. MY CONCERN IS THAT A SHATTERING WINDOW POSES A HUGE SAFETY ISSUE AND FORD SHOULD BE HELD ACCOUNTABLE FOR THEIR FAILURE TO KEEP THEIR CUSTOMERS AND MORE IMPORTANTLY THE CHILDREN OF THOSE CUSTOMERS SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546271September 30, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I TURNED ON MY REAR WINDOW DEFROST, I AFTER A FEW MINUTES I HEARD A SIZZLING AND THE PASSENGER SIDE REAR WINDOW HAD SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545525September 26, 2013
VISIBILITY:GLASS, SIDE/REAR
I WAS SITTING IN MY CAR WITH THE REAR WINDOW DEFROSTER ON (60 OR 70 DEGREES OUTSIDE) AND HEARD A VERY LOUD POP. WHEN I LOOKED AT THE BACK WINDOW IT HAD EXPLODED (SHATTERED COMPLETELY WITH NO SPIDER WEB CRACKS) AND NO ONE DRIVING NEARBY, CUTTING GRASS, WALKING, ETC - THERE WAS NO ONE AROUND, NOTHING NEXT TO THE TRUCK OR IN THE BED THAT COULD HAVE HIT THE WINDOW. I LOOKED IT UP ONLINE IN MULTIPLE FORUMS AND FOUND THAT A VERY LARGE NUMBER OF COMPLAINTS DESCRIBED THE EXACT SAME THING HAPPENING TO 2010 F-150S WITH REAR DEFROSTER ON. THE WINDOW REPLACEMENT COMPANY IN TOWN ALSO STATED THEY HAD REPLACED 3 OR 4 WINDOWS THAT HAD THE SAME THING HAPPEN. I'M LUCKY NO ONE WAS SITTING NEXT TO THE WINDOW BECAUSE SMALL SHARDS OF GLASS FELL INTO THE SEAT AND INTERIOR OF THE TRUCK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544493September 19, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE CONTACT NOTICED WATER LEAKING FROM THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE GASKET AROUND THE LAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544301September 18, 2013
ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLED AS IF OUT OF FUEL, DESPITE HAVING BEEN RECENTLY FILLED WITH GAS. FUEL MONITORING SYSTEM (TANK LEVEL GAGE AND RANGE COMPUTER) INDICATED THAT VEHICLE WAS USING FUEL AT MUCH HIGHER RATE THAN NORMAL. FOR EXAMPLE, NORMAL RANGE OF THIS TRUCK WHEN 36 GALLON TANK IS FULL IS APPROXIMATELY 570 MILES. AFTER 250 MILES, GAUGE WAS SHOWING TANK OUT OF FUEL AND RANGE COMPUTER WAS INSTRUCTING ME TO REFUEL. REFILLING ONLY REQUIRED 15 GALLONS, INDICATING REDUCED TANK STORAGE CAPACITY. AFTER PERFORMING RESEARCH VIA INTERNET, SUSPECTED BENT FUEL PUMP MOUNT DUE TO FAILED TANK PURGE VALVE. BROUGHT VEHICLE TO DEALER FOR SERVICE WHO FOUND STORED P-1450 CODE WHICH INDICATED A PRIOR FAILURE OF THE FUEL VENT PURGE VALVE. DEALER DROPPED THE TANK, REMOVED THE FUEL PUMP ASSEMBLY AND VERIFIED THAT THE MOUNTING SYSTEM FOR THE PUMP ASSEMBLY HAD BEEN SEVERELY BENT WHEN TANK COLLAPSED UNDER ATMOSPHERIC PRESSURE. NEGATIVE GAGE PRESSURE INSIDE OF TANK CAUSED PLASTIC FUEL TANK TO COLLAPSE, SEVERELY BENDING FUEL PUMP MOUNTING HARDWARE WHICH IS CONSTRUCTED OF TWO 3/16" DIAMETER STEEL RODS. APPARENTLY THE PURGE VALVE FAILED AND EITHER THERE IS NO PRESSURE RELIEF SYSTEM, OR IT FAILED. DEALER REPLACED PUMP AND PURGE SOLENOID VALVE AT OWNER COST OF $950+. DEALER INDICATED THAT THERE WAS NO LIABILITY FROM EITHER DEALER OR MANUFACTURER. MY CONCERNS IS SIMPLE....HOW CAN THE DESIGN OF THE FUEL SYSTEM ALLOW THE TANK TO COLLAPSE AT ALL? MY CASE RESULTED IN PUMP HARDWARE DAMAGE, BUT IT SEEM VERY PLAUSIBLE THAT FUEL TANK DAMAGE OR FAILURE IS VERY POSSIBLE, POTENTIALLY LEADING TO SPILLED FUEL AND FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543980September 17, 2013
VISIBILITY:GLASS, SIDE/REAR
MY HUSBAND AND I JUST PURCHASED A 2010 FORD F150 LARIAT SUPER CREW ON 9/7/13. ON 9/15/13, WHEN HE LEFT FOR WORK AT 5 AM HE PUT ON THE REAR DEFROSTER. HE DROVE 2 1/2 MILES TO WORK AND AS SOON AS HE SHUT OFF THE TRUCK, HE HEARD A LOUD POP. THE PASSENGER SIDE OF THE REAR WINDOW SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543955September 16, 2013
POWER TRAIN
I OWN A FORD F150 LARIAT 4X4 WITH A 5.4 ENGINE, 3.55 GEARS AND 38,000 MILES. I WAS TRAVELING AT 75 MPH USING CRUISE CONTROL AND ALL OF THE SUDDEN THE TRANSMISSION AUTOMATICALLY DOWNSHIFTED, WHICH CAUSED THE REAR TIRES TO LOCK UP AND CAUSE THE VEHICLE TO SKID. THE ENGINES RPM'S INCREASED TO AT LEAST 5000 RPM, WHEN I SHIFTED THE TRANSMISSION TO NEUTRAL AND SHUT THE ENGINE OFF. WE I PULLED THE VEHICLE TO THE SIDE OF THE ROAD, THE ENGINE WENT INTO A LOCKDOWN MODE WITH THE ENGINE AND WRENCH ICONS ILLUMINATING. I LET THE TRUCK SIT FOR APPROXIMATELY 15 MINUTES AND CALLED THE DEALER FOR A TOW. THEY INSTRUCTED ME TO DRIVE THE TRUCK TO THE DEALERSHIP IF POSSIBLE AND DIAGNOSED THE PROBLEM WAS RELATED TO A FAULTY COMPUTER (MECHATRONIC) THAT CONTROLS THE TRANSMISSION. THEY DID NOT HAVE THE CONTROLLER IN STOCK AND RECOMMENDED THAT I HAVE THE UNIT REPLACED IN MY HOME TOWN. THE DEALER IN MY HOMETOWN CLAIMS THAT THE HAVE NEVER HEARD OF A SIMILAR PROBLEM AND I NEED TO MONITOR THE TRUCK FOR RECURRENCE. I SEARCHED THE WEB AND IT SOUNDS AS IF THE PROBLEM IS KNOWN ON THE 2010 MODEL. YOUR SUGGESTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543894September 16, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE MODULE FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE BSM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543348September 12, 2013
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
THIS MORNING I SWITCHED ON MY REAR DEFROSTER. OUTSIDE TEMPERATURE WAS AROUND 50 DEGREES. WITH A FEW MINUTES I HEARD A LOUD POP. INSPECTING THE GLASS OF THE VEHICLE I FOUND THE DRIVER'S SIDE REAR WINDOW BROKEN (SPIDER WEBBED). THE DEALER IS TELLING ME THAT GLASS IS NOT COVERED UNDER THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542801September 10, 2013
ENGINE AND ENGINE COOLING
SUDDEN LOSS OF POWER WHILE DRIVING DOWN HIGHWAY,NAROWLY MISSED BEING IN ACCIDENT. WOULD NOT RESTART. TOWED TO DEALERSHIP. AS OF THIS DATE UNABLE TO DETERMINE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542808September 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT WAS AWAITING THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED, BUT NO RESPONSE. UPDATED 10-24-13 *BF THE DEALER WAS ABLE TO DETERMINE THE PROBLEM AFTER MUCH CHECKING AND TESTING. THE MAF SENSOR WAS BAD. THERE WAS NO WARNING, NO CODE THROWN, AND NO CHECK ENGINE LIGHT ILLUMINATED. THERE WAS COMPLETE AND INSTANT POWER FAILURE. UPDATED 10/29/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542525September 8, 2013
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I HAVE 2010 FORD F150 FX4. I HAVE 36000 MILES ON IT AND AM THE ORIGINAL. BOUGHT IT NEW FROM DEALERSHIP. TODAY I WAS TOWING MY HORSE TRAILER WITH 2 HORSES IN IT AND CAME THROUGH THE RESIDENTIAL AREA NEAR THE BARN. SPEED LIMIT IS 30 MILES AN HOUR AND I WAS DOING 25 AND WAS ACTUALLY BRAKING TO SLOW IT DOWN TO 20. I HEARD A WEIRD ENGINE NOISE AND SUDDENLY THE TRUCK SURGED AND TOOK OFF. WE HIT ALMOST 50 MILES AN HOUR IN THIS RESIDENTIAL 2 LANE ROAD IN A MATTER OF SECONDS AND I WAS STANDING ON THE BRAKES WITH BOTH FEET. MY FRIEND IN THE TRUCK WAS DOWNSHIFTING (AUTOMATIC) FOR ME IN AN ATTEMPT TO SLOW ENGINE DOWN. WE MANAGED TO GET IT TO 2ND AND WITH ME STANDING ON BRAKES WE WERE ABLE TO KEEP IT AT 40 MPH. NEUTRAL HAD NO EFFECT AND RPMS WAY TOO HIGH FOR FIRST GEAR-EVERY TIME I SLIGHTLY LIFTED MY FOOT OF THE BRAKES SLIGHTLY, WE SURGED TO 50 AND THE TRUCK KEPT TRYING TO GO FASTER. NOTHING WE TRIED COULD GET IT TO STOP, SLOW OR RETURN TO NORMAL. WE TRIED NEUTRAL AND NOTHING HAPPENED. IT WAS NOT THE FLOOR MAT OR THE TOW FEATURE. DID NOT HAVE SPEED CONTROL ON. SCARIEST RIDE OF MY LIFE AND WITH TWO HORSES BEHIND ME. I WAS PREPARED TO HIT A TREE OR ROCK WALL AS WE WERE RUNNING OUT OF ROAD. I WAS TERRIFIED OF JACK KNIFING. WE FINALLY HIT AN INCLINE FOR A HILL AND WE SLAMMED IT INTO NEUTRAL AGAIN,PULLED THE EMERGENCY BRAKE AND SHUT OFF THE ENGINE WHEN WE GOT TO THE TOP. THINK MY BRAKES COMPLETELY BURNED OUT AND SMOKE WAS COMING FROM MY ENGINE. NUMEROUS PEOPLE THAT WE HAD TERRIFIED PULLED OVER WITH US ONCE WE GOT THE RUNAWAY TRUCK STOPPED. CALLED TOW TRUCK AND HAD TOWED TO DEALERSHIP AND WILL SEE WHAT THEY SAY TOMORROW. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED HAD SOMEONE PULLED ONTO THE ROAD IN FRONT OF US OR A DEER STEPPED OUT. I AM TERRIFIED OF THIS TRUCK NOW. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535224August 13, 2013
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING I PUT MY REAR DEFROSTER ON AND I HEARD A VERY LOUD POPPING SOUND. WHEN I LOOKED IN MY REAR VIEW MIRROR I NOTICED THE BACK WINDOW SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534040August 7, 2013
VISIBILITY:GLASS, SIDE/REAR
I WAS DRIVING AND HEARD A VERY LOUD BANG. THEN I HEARD THE REAR WINDOW CRACKLING AND LOOKED BACK AND NOTICED THE REAR PASSENGER SIDE WINDOW HAD EXPLODED AND SHATTERED. IT WAS ONLY BEING HELD TOGETHER BY THE FACTORY TINT BUT THERE WERE GLASS SHARDS THROUGHOUT THE BACK SEAT WHERE MY CHILDREN SIT. THE WINDOW IS A POWER SLIDING REAR WINDOW WITH DEFROST. I ALSO HAD THE REAR DEFROST ON DURING THE TIME WHICH MAY HAVE CONTRIBUTED TO THE WINDOW SHATTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533771August 5, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON A ~50 DEGREE MORNING, I TURNED ON MY REAR DEFROST WHEN MY REAR WINDOW (PASSENGER SIDE) SHATTERED ABOUT 5 MINUTES AFTER I TURNED IT ON. THIS IS A 3 PIECE WINDOW AS THE MIDDLE IS A SLIDER ON THE PICKUP, ONLY THE PASSENGER SIDE BROKE. I WAS DRIVING WITH NO OTHER CARS AROUND AS THERE MUST BE A SHORT OR FAULTY WIRING IN THE REAR DEFROST. THIS WAS NOT COVERED UNDER WARRANTY BY FORD AND SEEMS TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526404July 23, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL BECAME STUCK UPON ENGAGEMENT AS THE RPMS BEGAN TO ABNORMALLY INCREASE TO 4,000. THE ACCELERATOR PEDAL EVENTUALLY RELEASED AFTER REPEATED FORCE WAS APPLIED. THE FAILURE RECURRED TWICE WHEN THE CONTACT WAS DRIVING AT SPEEDS OVER 60 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526191July 22, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO ACCELERATE INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT HE ENGAGED THE BRAKES IN ORDER TO SLOW THE SPEED OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525575July 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING AND GAUGES WOULD NOT ILLUMINATE OR OPERATE PROPERLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524325July 11, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE THIRD BRAKE LIGHT HAD A BROKEN SEAM THAT ALLOWED WATER TO ENTER AND LEAK ONTO THE REAR SEATING. THE CONTACT STATED THAT THE SEATS HAD BECOME MOLDED AND NEEDED TO BE REPLACED OR CLEANED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524447July 11, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, HE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND AND BEGAN TO SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE INTAKE VALVE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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