Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10554879December 5, 2013
VISIBILITY:GLASS, SIDE/REAR
THE RIGHT SIDE OF THE 3 PIECE REAR WINDOW WITH DEFROSTER SHATTERED AFTER I TURNED IT ON. I HAD DRIVEN MAYBE 1 1/2 BLOCKS AFTER TURNING IT ON. I DON'T FEEL SAFE TURNING IT ON ANYMORE. THE WINDOW REPLACEMENT COMPANY DID NOT KNOW WHAT CAUSED IT. I BOUGHT THE VEHICLE USED WITH ABOUT 24050 MILES ON IT SO I DON'T KNOW IF THIS HAS HAPPENED BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554940December 5, 2013
TIRES
I PURCHASE A NEW 2010 FORD F-150XLT IN APRIL, 2010. THE TRUCK CAME WITH GOODYEAR WRANGLER SRA TIRES. TWO OF THE TIRES LOST A GREAT DEAL OF TREAD BETWEEN 16500 AND 18000 MILES, NECESSITATING ALL FOUR TIRES BE REPLACED. I CONTACTED MY FORD DEALER AND GOODYEAR AND THE TIRES HAVE BEEN REPLACED. I WAS TOLD THE GOODYEAR WRANGLER SRA TIRES ARE BACKORDERED AND HAD TO PURCHASE GOODYEAR WRANGLER ADVENTURE ALL SEASON TIRES. THE TECHNICIANS AT THE FORD DEALERSHIP ADVISED ME THEY HAVE SEEN EXCESSIVE WEAR ON MANY OTHER OF THE WRANGLER SRA TIRES. I RECEIVED A PRORATED ALLOWANCE FOR THE NEW TIRES; BUT DO TIRES ONLY LAST 18000 MILES NOW. MY PREVIOUS F-150 TIRES HAD OVER 60000 MILES ON THEM AND HAD MORE TREAD THAN MY 2010 F-150. THERE HAS OBVIOUSLY BEEN MANY PROBLEMS WITH THIS TIRE AND I DO NOT FEEL I SHOULD HAVE HAD TO PAY ANYTHING FOR THE REPLACEMENT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554947December 5, 2013
EXTERIOR LIGHTING
THE ORIGINAL CENTER HIGH-MOUNT BRAKE LIGHT ON THE CAB OF MY TRUCK HAS A FAULTY GASKET AND DOES NOT FORM A PROPER SEAL AGAINST WATER. WATER HAS LEAKED INTO THE CAB OF THE TRUCK ON NUMEROUS OCCASIONS, CAUSING DAMAGE TO THE HEADLINER OF THE VEHICLE, AND UNKNOWN DAMAGE/RUST TO THE FLOOR OF THE VEHICLE DUE TO WATER RUNNING DOWN THE INTERIOR TRIM PANELS AND UNDERNEATH THE CARPETING. I CONTACTED THE LOCAL FORD DEALERSHIPS SERVICE DEPARTMENT AND WAS TOLD THAT FORD WAS AWARE OF THE ISSUE, AND THAT THE GASKET AND LAMP HOUSING ON NEWER MODELS OF TRUCKS WAS REDESIGNED TO FORM A BETTER SEAL AGAINST WATER. I WAS TOLD THAT I COULD EITHER BUY A NEW LAMP ASSEMBLY AT THE COST OF APPROX. $115, OR COULD USE SILICONE SEALANT AROUND THE LIGHT. THE COST OF A REPLACEMENT HEADLINER WAS NOT ADDRESSED, HOWEVER A NEW HEADLINER FOR MY VEHICLE WILL COST APPROX. $895 (PLUS LABOR) BRINGING A TOTAL IN PARTS ALONE TO APPROX. $1010.00. THIS IS ALL DUE TO A FAULTY DESIGNED GASKET THAT WAS ACKNOWLEDGED AND REDESIGNED. THERE SHOULD BE A VOLUNTARY RECALL ISSUED BY FORD MOTOR CO. AS A QUALITY ISSUE, NOT NECESSARILY A SAFETY ISSUE. I HAVE READ SEVERAL OTHER REPORTS OF THIS SAME OCCURRENCE IN YOUR "COMPLAINTS" SECTION ON BOTH 2010 & 2009 MODEL F-150 TRUCKS. IN SOME INSTANCES, THE DEALERSHIPS TOOK RESPONSIBILITY AND REPLACED THE FAULTY PARTS. I HAVE FILED A COMPLAINT WITH FORD MOTOR CO. AND AM AWAITING A RESPONSE, HOWEVER, THERE ARE POSSIBLY SEVERAL HUNDRED, IF NOT SEVERAL THOUSANDS OF OTHER TRUCK OWNERS FACING THE SAME ISSUE. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCT, OR THIS COULD RESULT IN A CLASS-ACTION LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554973December 5, 2013
ELECTRICAL SYSTEM
EXTERNAL TEMPERATURE WAS ~22DEGREES F, HAD REAR WINDOW DEFROSTER AND HEATED DRIVER SEAT TURNED ON. FRONT DEFROSTER WAS ON AND SET TO HIGHEST TEMPERATURE. WHILE DRIVING AT 25 MPH, MY SON AND I NOTICED A BURNING SMELL. HE WAS SEATED IN A BOOSTER, REAR SEAT, PASSENGER SIDE. HE ADVISED THAT HE COULD HEAR SOMETHING BEHIND HIM MAKING NOISE. I LOOKED BACK AND OBSERVED SMOKE COMING FROM BEHIND THE REAR PASSENGER HEADREST, WHERE MY SON WAS SEATED. I LOOKED FORWARD TO FIND A SPOT TO PULL OVER AND THEN HEARD A LOUD BANG. LOOKING BACK I SAW THE REAR WINDOW WAS SHATTERED ON THE PASSENGER SIDE. IT IS A SLIDING REAR WINDOW WITH THREE SECTIONS, ONLY THE PASSENGER SECTION,DIRECTLY BEHIND MY SON WAS SHATTERED. THE GLASS REMAINED IN PLACE, BUT SHATTERED. I QUICKLY PULLED OVER, SHUT OFF THE TRUCK AND REMOVED MY SON. FROM THE OUTSIDE I CAN SEE THE PLASTIC LOWER CORNER MELTED WHERE THE PASSENGER GLASS MEETS THE CENTER GLASS SECTION. THE RUBBER SEAL/MOLDING WAS SMOKING AND HAD MELTED AND DRIPPED DOWN THE BACK OF THE TRUCK CAB, BETWEEN THE CAB AND THE TRUCK BED/BOX. INSIDE THERE IS A STRONG ODOR OF BURNT RUBBER OR PLASTIC. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10554837December 4, 2013
STRUCTURE:BODY, VISIBILITY:GLASS, SIDE/REAR
I HAD TURNED ON MY REAR WINDOW DEFROSTER AND AFTER ABOUT 5 MINUTES I HEARD A LOUD BANG. THE RIGHT SIDE OF THE REAR POWER SLIDING WINDOW HAD SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553960November 27, 2013
VISIBILITY:GLASS, SIDE/REAR
WAS DRIVING INTO DRIVEWAY AT APPROX. 5 MPH AND HEARD LOAD POP. WHEN GOT INTO GARAGE I GOT OUT AND NOTICED PASSENGER SIDE BACK WINDOW WAS SHATTERED. WHEN I WAS DRIVING HOME I HAD TURNED ON THE REAR WINDOW DEFROSTERS ABOUT 4 MINUTES BEFORE THIS HAPPENED. LOOKING INTO THIS, IT SEEMS TO BE A COMMON PROBLEM WITH FORDS AND THEY DON'T WANT TO ACKNOWLEDGE ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553265November 21, 2013
WHEELS, POWER TRAIN
GROWLING NOISE IN 4X2 WHEN I PUT VEHICLE IN 4X4 NOISE GOES AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553079November 20, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR WINDOW DEFROSTER WAS ACTIVATED WHEN A SMALL SPARK IGNITED FROM THE REAR PASSENGER'S SIDE DEFROSTER. A POPPING AND CRACKLING NOISE WAS ALSO HEARD AT THE TIME OF FAILURE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE FLAME WAS NO LONGER VISIBLE. IN ADDITION, SMOKE EMITTED INSIDE OF THE VEHICLE. THE CONTACT DETACHED THE DEFECTIVE FUSE FOR THE DEFROSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551903November 12, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I WAS LEAVING FROM WORK. I PUT MY REAR DEFROSTER ON MY REAR SLIDING WINDOW. I HEARD A LOUD POP. I LOOKED AT THE REAR WINDOW WHEN I ARRIVED HOME. THE PASSENGER SIDE REAR SLIDING WINDOW WAS SPIDER CRACKED ALL OVER. I CAN'T BELIEVE THERE IS NO RECALL ON THIS YET. ITS PRETTY SAD WHEN YOU BUY A FULLY LOADED TRUCK THAT COSTS OVER FIFTY GRAND, BUT YOU CANT USE THE REAR DEFROST BECAUSE THEY MALFUNCTION. IT'S PRETTY OBVIOUS THIS IS A PROBLEM...JUST DO A SEARCH ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551355November 7, 2013
VISIBILITY:REARVIEW MIRRORS/DEVICES, ELECTRICAL SYSTEM
WARMED UP CAR BEFORE CHURCH. TURNED ON FRONT AND REAR DEFROSTER. BACKED UP, PUT IT IN DRIVE AND HEARD WHAT SOUNDED LIKE SOMETHING CRASHING INTO MY ROOF OR A GUNSHOT. I STOPPED AND INSPECTED THE STEEL BODY PARTS AND COULD FIND NOTHING. DRIVING DOWN THE ROAD I NOTICED IN MY REARVIEW MIRROR THAT MY RIGHT SIDE OF MY SLIDING REAR WINDOW HAD SHATTERED. IT REMAINED IN PLACE. I TOOK THIS INTO THE DEALER ON MONDAY AND THEY FIXED IT SAYING A REED SWITCH HAD MALFUNCTIONED ALLOWING THE GLASS TO GET TOO HOT AND SHATTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551090November 6, 2013
VISIBILITY/WIPER
THE REAR FACTORY TINTED POWER SLIDING WINDOW SHATTERED ON THE PASSENGER SIDE APPROXIMATELY 2 MINUTES AFTER TURNING ON THE DEFROSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550998November 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE UPPER BUMPER REINFORCEMENT WAS INSTALLED ON THE VEHICLE WITHOUT BEING PAINTED. AS A RESULT, THE METAL WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550792November 4, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
IT WAS FROSTY OUT AND I TURNED ON THE REAR DEFROST. A FEW BLOCKS DOWN THE ROAD, I HEARD A POP AND MY BACK WINDOW BROKE. I HAVE THE ELECTRONIC SLIDING REAR WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550328October 31, 2013
VISIBILITY:GLASS, SIDE/REAR
IN THE MORNING I TURNED ON MY REAR DEFROST IT WAS APROX 40 DEGREES OUT. ABOUT 10 MINUTES INTO MY DRIVE I HEARD THAT SOUNDED LIKE A GUN SHOT INSIDE THE TRUCK SLAMMED ON THE BRAKES AND PULLED TO THE SIDE OF THE ROAD... LOOKED AROUND DIDN'T SEE ANYTHING. AS THE SOUND SEEMED TO COME FROM THE ROOF OF THE TRUCK I LOOKED AT THE ROOF AND DIDN'T SEE ANYTHING. I DISCOUNTED IT AS A CAR BACKFIRE AND PROCEEDED TO THE GAS STATION. AT THAT POINT I NOTICED MY REAR PASSENGER SIDE WINDOW HAD EXPLODED. LATER EXAMINATION I DISCOVERED MANY COMPLAINTS OF THIS PROBLEM. I HAVE CALLED FORD BOTH DEALER AND CORPORATE AND THEY SAID THEY HAVE NO RECORD OR RECALL OF THE PROBLEM. THIS DOES POSE A SAFETY HAZARD AS THE SOUND OF THE WINDOW EXPLODING IS VERY LOUD AND DISTRACTING AND TYPICALLY AS I'VE READ HAPPENS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549662October 27, 2013
AIR BAGS, STEERING
I WAS INVOLVED IN A LOW-SPEED 45 MILES A HOUR FRONT END COLLISION. I WAS IN A FORD F-150 4 DOOR 2-WHEEL DRIVE. MY SEAT BELT WORKED GREAT. THE AIR BAG WENT OFF BUT DID NOT HIT ME IN THE FACE. THE FRONT OF THE TRUCK WAS CRUSHED BADLY BUT WITH NO FLUID LEAKS. AFTER THE WRECKER PULL MY FRONT BUMPER FREE FROM MY FRONT TIRES I WAS ABLE TO DRIVE THE TRUCK BACK HOME ABOUT 100 MILES. ALL SYSTEM WORKED GREAT. THE TRUCK SHOWED THAT THE FORD SAFETY SYSTEM WORKED WELL. I HAD NO INJURIES EXCEPT FOR MY LEFT HAND. AND THAT IS THE COMPLAINT. WHY WOULD FORD OR NTSB ALLOW A FORD DESIGN THAT NOT ONLY CAN HELP SAVE A LIFE BUT FOR SURE WILL INJURE THE VERY PERSON THEY ARE TRYING TO SAVE. BEING A ENGINEER MYSELF I BELIEVE THEY COULD DESIGN THE TEAR PATTERN, WHICH IS THE PROBLEM, ON THE STEERING WHEEL AIR BAG SO THAT IT DID NOT FLY OPEN LEFT & RIGHT AND INFLECT A SEVERE BLUNT FORCE INJURY TO MY THUMB BY THE FORD EMBLEM. THE INJURY IS JUST LIKE I WAS HIT WITH A HAMMER ON MY THUMB. IT DID NOT BREAK MY THUMB BUT A SEVERE SKIN BREAK AND BRUISE THAT TOOK 2 WEEKS TO HEAL. I HAVE PICTURES IF THAT WOULD BE OF HELP. HAVE FORD ENGINEERING CALL ME AND I WILL SHOW THEM HOW TO FIX THE PROBLEM. I DO NOT LIKE TO BE INJURED WHILE YOU ARE TRYING TO SAVE MY LIFE. FORD CAN DO BOTH. SAVE MY LIFE AND NOT INJURE ME AT THE SAME TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10549364October 24, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT THE FRONT BRAKE AND ROTORS BECAME WORN PREMATURELY. IN ADDITION, THE REAR BRAKE DISC WAS NOT MAKING CONTACT WITH THE ROTORS AND CAUSED CORROSION WITHIN THE OPEN AREA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT FAILURE MILEAGE WAS 18,000. THE CONSUMER STATED HE PURCHASED THE VEHICLE USED. AT 12,000 MILES, THE BRAKES FELT ABNORMAL, AS IF THE VEHICLE DID NOT WANT TO STOP, WHILE IN REVERSE, AT 18,000 MILES THE VEHICLE WAS INSPECTED, AND IT WAS DISCOVERED THE OUTER BRAKE PAD WAS COMPLETELY WORN OUT, WHILE THE INNER BRAKE PAD HAD VERY LITTLE WEAR OR CONTACT WITH THE ROTOR. UPDATED 01/27/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548901October 22, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY, VISIBILITY/WIPER
TURNED ON REAR DEFROSTER OF POWER SLIDING REAR WINDOW, RIGHT SIDE PASSENGER SECTION CRACKED INTO PIECES. NO THERE WAS NO HAIR LINE CRACK NO IMPACT TO THIS WINDOW. LOOKED AT THE LOWER HEAT STRIP IN THE BOTTOM LEFT SIDE OF THIS PANEL AND SURE ENOUGH THERE ARE BURN MARKS. NOW THE BACK DEFROSTER DOES NOT WORK AT ALL. DID FORD STAND BEHIND THEIR PRODUCT. ABSOLUTELY NOT !! THIS IS MY 2ND FORD TRUCK AND AS SOON AS I GET RID OF THIS ONE WE WILL BEING GOING GM. THANK GOODNESS THIS IS SHATTER PROOF GLASS AND WAS NOT BLOWN OUT BECAUSE MY DAUGHTER WAS IN HER CAR SEAT RIGHT UNDER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548423October 18, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM, STRUCTURE
I GOT IN THE TRUCK THIS MORNING AND LEFT THE HOUSE, TURNED ON REAR DEFROSTER, AND ABOUT 3 MINUTES LATER I HEARD A LOUD "POP"! I STOPPED AND LOOKED AROUND BUT DIDN'T FIND ANY SINCE IT WAS STILL DARK OUT BUT ONCE THE SUN CAME OUT I SAW MY REAR PASSENGER WINDOW, RIGHT ABOVE MY DAUGHTER'S CHILD SEAT WAS SHATTERED. LUCKILY SHE WAS NOT IN THERE. I HAVE SPOKE WITH DEALERSHIP AND THEY HAVE DENIED ANY KNOWLEDGE OF THIS HAPPENING, BUT A SIMPLE SEARCH HERE AND ON THE FORD FORUMS SHOW PLENTY OF CONSUMERS HAVING THIS PROBLEM. THIS SHOULD BE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548202October 17, 2013
FUEL/PROPULSION SYSTEM
2010 F-150 SUPERCREW - LARIAT 5.4L. CAPLESS FUEL FILLER - CHECK ENGINE LIGHT COMES ON + MESSAGE CENTER DISPLAYS 'CHECK FUEL FILL INLET'. CHECK ENGINE LIGHT DIAGNOSED AS 'LOW LEVEL LEAK EVAP SYSTEM'. CALLED FORD ABOUT A RECALL ON THE CAPLESS FUEL FILL THAT APPEARS TO AFFECT MANY OTHER VEHICLES; GAVE THEM MY VIN AND THEY REPLIED 'THERE IS NO RECALL ON YOUR VIN'. ASKED IF THEY HAD ISSUES W/ THE CAPLESS FUEL SYSTEM AND THEY WOULD NOT RESPOND. ALSO SMELL GAS FUMES WHEN I FIRST ENTER THE GARAGE AREA IN THE MORNING AFTER PARKING THE TRUCK OVERNIGHT W/ GARAGE DOOR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547821October 14, 2013
VISIBILITY
I STARTED MY 2010 F150 SUPER CREW THIS MORNING TO LET IT WARM UP, IT WAS APPROX. 45 DEGREES OUTSIDE AND THE WINDOWS WERE FOGGED. I TURNED ON MY REAR DEFROSTER FOR MY POWER SLIDING REAR WINDOW, WHEN I RE-ENTERED THE TRUCK ABOUT 5 MINUTES AFTER STARTING THE TRUCK, I WAS SITTING THERE FOR A MINUTE AND I HEARD A LOUD POP SOUND, I LOOKED BACK TO SEE THE RIGHT SIDE OF MY REAR 3-PIECE WINDOW SHATTERED AND THERE WAS SMOKE COMING FROM THE INSIDE OF THE REAR GLASS AT THE BOTTOM WHERE THE HEATER ELEMENT WAS, THERE WAS NO FIRE JUST A SMALL AMOUNT OF SMOKE. THERE HAD BEEN NO IMPACT TO THE GLASS AND IT HAS BECOME APPARENT TO ME THAT THIS WAS A MALFUNCTION OF THE REAR DEFROSTER ELEMENT OVERHEATING THE GLASS. I GOT OUT TO INSPECT THE DAMAGE AND FOUND SMALL "SLIVER" TYPE SHARDS OF GLASS ON MY SEAT. THIS IS ESPECIALLY A PROBLEM FOR ME BECAUSE HAD MY WIFE NOT HAD OFF TODAY I WOULD HAVE HAD MY 8 MONTH OLD DAUGHTER IN HER CAR SEAT DIRECTLY UNDER THE WINDOW WHICH WOULD HAVE FOR SURE CAUSED POTENTIALLY SEVERE INJURY. AFTER DOING A SIMPLE GOOGLE SEARCH FOR THIS PROBLEM IT IS OBVIOUS THIS IS A VERY LARGE ISSUE WITH THOUSANDS OF DOCUMENTED CASES OF THE EXACT SAME INCIDENT OCCURRING TO THE RIGHT REAR WINDOW OF THE POWER SLIDING DEFROSTING WINDOW OF 2010 FORD F150'S. I CONTACTED FORD AND THEY WOULD NOT COVER THE DEFECT AND I WAS LESS THEN PLEASED WITH THEIR CUSTOMER SERVICE. I HAVE CONTACTED MY INSURANCE COMPANY AND THEY ARE GOING TO REPLACE THE WINDOW, MY EXPENSE BEING THE DEDUCTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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