Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10147612January 12, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHEN THE CRUISE CONTROL WAS ACTIVATED THE VEHICLE ACCELERATED BEYOND THE SET SPEED. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND COASTED WHILE ATTEMPTING TO TURN OFF THE CRUISE CONTROL SWITCH. AFTER NUMEROUS ATTEMPTS THE CRUISE CONTROL WAS DEACTIVATED, AND THE CRUISE CONTROL LIGHT INTERMITTENTLY ILLUMINATED. PRIOR TO THE INCIDENT THE CONTACT RECEIVED NHTSA RECALL 05V388000, REGARDING THE VEHICLE SPEED CONTROL. HOWEVER, THE RECALL WORK WAS NOT PERFORMED. THE RECALL REMEDY ADVISOR URGED THE CONTACT TO HAVE THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED OR REPLACED. THE CONTACT BELIEVED THE RECALL REMEDY SHOULD ALSO INCLUDE REPLACEMENT OF THE MASTER CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147367January 10, 2006
ENGINE AND ENGINE COOLING
2002 F 150 V 4.2L V6 ENGINE. 83000 MILES HAS DEFECTIVE INTAKE MANIFOLD GASKET THAT CAN CAUSE LEAK OF COOLANT INTO CYLINDERS CAUSING ENGINE TO BLOW UP POSSIBLY CAUSING CAR TO BECOME UNCONTROLLABLE CAUSING A SERIOUS ACCIDENT. FORD HAS NO PLANS DESPITE RECEIVING NUMEROUS COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147319January 9, 2006
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WITHOUT NOTICE THE POWER STEERING LET GO ON MY TRUCK RESULTING IN THE UNIT LEAKING OUT 6 BOTTLES WERE REPLACED IN THE RESERVOIR AND CONTINUED TO LEAK ONTO THE GROUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147031January 5, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
I WAS ADVISED BY FORD IN SEPTEMBER 2005 THAT MY 2002 F-150 TRUCK WAS INVOLVED IN THE SPEED CONTROL DEACTIVATION SWITCH RECALL AND INSTRUCTED TO REPORT TO MY DEALER FOR ASSISTANCE WHICH I DID. MY CRUISE CONTROL WAS DISABLED (WIRE CUT) BY THE DEALER AND TOLD THAT THE REPLACEMENT PART WOULD BE AVAILABLE BY NOVEMBER 2005. IT IS NOW JANUARY 2006 AND THE DEALER REPORTS THAT THEY DON'T KNOW WHEN THE REPLACEMENT PART WILL BE AVAILABE (FORD SAYS IT MAY BE FEBRUARY). MY COMPLAINT IS THAT I AM SUFFERING A LOSS OF USE BENIFIT FROM FORD'S DEFECTIVE EQUIPMENT FOR FIVE (5) MONTHS AND COUNTING AND THIS IS NOT FAIR OR RIGHT! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146619December 31, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON SEPT 22,2005 MY 2002 FORD F150 BURST INTO FLAMES IN MY CARPORT WHILE I WAS SLEEPING. MY DAUGHTER CAME HOME AND WOKE ME JUST IN TIME TO GET OUT OF THE HOUSE BEFORE THE ENTIRE HOUSE BURNED. I RECEIVED THE RECALL NOTICE JUST A FEW DAYS AFTER THE FIRE. THE FIRE WAS WITNESSED TO START IN MY TRUCK. THE TRUCK WAS SO SEVERELY BURNED THAT SEVERAL INVESTIGATORS REPORTED THIS WAS TYPICAL OF WHAT THEY WHERE EXPERIENCING WITH FORD FIRES ALTHOUGH FORD'S INVESTIGATORS REPORTED THE CRUISE SWITCH WAS PROPERLY FUNCTIONING ACCORDING TO AN X-RAY OF THE PART. HOW THE PART COULD BE FOUND IS A MYSTERY SINCE THE TRUCK WAS SO DAMAGED. FORD IS NOT TAKING RESPONSIBILITY FOR ANYTHING. WE LOST EVERYTHING WE OWNED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10146128December 27, 2005
UNKNOWN OR OTHER
DT: THE CONTACT STATED THE CABLE HOLDING THE SPARE TIRE SNAPPED. THE TIRE BOUNCED ON THE ROAD. THE VEHICLE WAS REPAIRED. *AK UPDATED 1/19/2006 - THE CONSUMER HAS THE FAILED CABLE IN HIS POSSESSION. THERE WERE NO INJURIES AND NO DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145964December 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
ENGINE SPARK PLUG BLOWN FROM ALUMINUM CYLINDER HEAD. VEHICLE DISABLED BY DAMAGE. REPAIR COST $2481.38 TO OWNER. INFORMATION COMMONLY AVAILABLE SHOWS THIS TO BE RECURRING PROBLEM THAT FORD WILL COVER ONLY WITH VEHICLE UNDER WARRANTY. PROBLEM NOT RESTRICTED TO AGE OF ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145930December 22, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
F150 4.2 6 CYLINDER BLOWN LOWER INTAKE AFTER 71000 MILES. REPAIR SHOP AND ONLINE THAT THIS FAILURE IS AN EPIDEMIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145169December 14, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD F-150 TRAVELING WEST ON HIGHWAY 40 IN ARIZONA. RECALL NOTICE RECEIVED ON THE CRUISE CONTROL INITIAL FAILURE CRUISE CONTROL ON. ENGAGED MAINTAIN SPEED BUTTON VEHICLE STARTED ACCELERATING. PUNCHED ALL OF THE CRUISE CONTROL BUTTONS AND TAPPED THE BRAKES CRUISE CONTROL TURNED OFF. CONFIRMATION TURNED CRUISE CONTROL ON AND HIT MAINTAIN SPEED BUTTON. VEHICLE STARTED ACCELERATING AS BEFORE. HIT ALL OF THE CRUISE CONTROL BUTTONS AND TAPPED THE BRAKE. AT 85 MPH, I TURNED OFF THE IGNITION. IMMEDIATELY TURNED IGNITION ON. CRUISE CONTROL WAS ACTIVE, MOTOR RACED, BUT TRANSMISSION WAS IN NEUTRAL. SHIFTER WAS IN DRIVE. TURNED OFF IGNITION AGAIN AND CRUISED TO THE LEFT SIDE OF THE ROAD. STARTED VEHICLE AND PROCEEDED WITHOUT USING CRUISE CONTROL RECOMMENDATION TRANSMISSIONS SHOULD NOT SHIFT INTO NEUTRAL UNLESS THE OPERATOR PLACES THE SHIFT LEVER IN NEUTRAL. PREVIOUSLY OWNED FORDS FROM THE 60S, 70S, 80S, AND EARLY 90S DO NOT DISENGAGE THE TRANSMISSION WHEN THE KEY IS TURNED OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145033December 12, 2005
STEERING
WHILE PULLING OUT OF MY DRIVEWAY I WAS TURNING THE STEERING WHEEL WHEN I HEARD SOMETHING SNAP IN THE STEERING COLUMN AND THEN I HAD NO CONTROL OF THE STEERING. THE STEERING WHEEL WOULD TURN COMPLETELY AROUND AND THERE WAS NO CONTROL OF THE FRONT WHEELS. AFTER TAKING THE TRUCK TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE THEY REPLACED THE UPPER STEERING GEAR ASSEMBLY, THE STEERING SHAFT, AND REPLACED THE CLOCK SPRING UNDER THE STEERING WHEEL. THIS COST A TOTAL OF $810.16. I WAS ON MY WAY OUT OF TOWN THAT DAY AND WAS HEADING FOR THE INTERSTATE. I AM SO THANKFUL THAT I WAS NOT GOING 70 MPH ON THE INTERSTATE. THEY COULD NOT TELL ME WHY THIS HAPPENED. THE VEHICLE IS ONLY 3 YRS OLD AND HAS 63,878 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144840December 9, 2005
POWER TRAIN:CLUTCH ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING THE CLUTCH WOULD NOT DISENGAGE. HE TOOK THE VEHICLE TO A CERTIFIED REPAIR SHOP FOR DIAGNOSIS. THE ENGINE LOST A CYLINDER AND FLUID LEAKED OUT INTO THE ENGINE. THE VEHICLE IS BEING REPAIRED AT THE CONTACT'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144724December 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F150 SVT LIGHTNING 5.4L ENGINE WITH ONLY 30,121 MILES ON IT BLEW UP ON DYNO METER ON 12-1-05 AT ONLY 3300 RPM'S. LOCAL FORD DEALERSHIP WHERE I BOUGHT IT SAYS IT IS OUT OF WARRANTY AND TOO BAD. ESTIMATE FOR NEW ENGINE IS $5300 PLUS TAX, ETC, INSTALLATION ADDS UP TO A TOTAL OF $9,300 WHICH I DON'T HAVE. I AM STILL MAKING PAYMENTS ON THIS TRUCK TOO. I HAVE READ 32 COMPLAINTS ON THIS SITE TONIGHT REGARDING THE SPARK PLUGS EJECTING AND CAUSING ENGINE DAMAGE (A ROD WAS THROWN IN THIS CASE). THANK GOODNESS I WASN'T ON THE FREEWAY WITH IT. THIS IS A SERIOUS SAFETY ISSUE. HOW MANY COMPLAINTS DOES NHTSA NEED TO GET BEFORE THEY MAKE FORD RECALL AND FIX THESE ENGINES THAT ONLY HAVE 4 THREADS ON THE SPARK PLUGS??? HOPEFULLY BEFORE ANYONE IS KILLED AS A RESULT. MAYBE MORE PEOPLE SHOULD JOIN THE CALIFORNIA LAW FIRM'S LAWSUIT ON BEHALF OF 9 PEOPLE THAT YOU LIST ON YOUR "DEFECT INVESTIGATIONS" PAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144358December 3, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 F-150, 5.4L - 56,000 MILES ON TRUCK. SPARK PLUG EJECTED FROM CYLINDER HEAD. HEARD LOUD POP - EXPERIENCED LOSS OF POWER - PULLED OVER - GOT TOWED TO DEALER. DEALER DIAGNOSED PROBLEM - SAID CYLINDER HEAD WOULD HAVE TO BE REPLACED - ENGINE WOULD HAVE TO BE REMOVED FOR FIX - ESTIMATE OF OVER $3,000 - WOULD NOT DO ANY KIND OF INSERT (HELICOIL) FIX. CALLED AND COMPLAINED WITH FORD CUSTOMER SERVICE - DEALER AGREED TO GIVE ME 10% DISCOUNT - STILL COST ME OVER $3,100 PLUS TOWING AND RENTAL VEHICLE. PLUGS WERE ORIGINAL FROM FACTORY - HAD NEVER BEEN TOUCHED. HAD BEEN HEARING A SLIGHT TICKING NOISE FOR A FEW DAYS PRIOR TO INCIDENT. INTERNET RESEARCH HAS REVEALED SEVERAL OTHER COMPLAINTS OF THIS TYPE FOR F-150, F-250, EXPEDITION FROM 1999-2002. CYLINDER HEADS REPORTED TO HAVE ONLY 4 THREADS FOR PLUG. APPARENTLY FORD CHANGED CYLINDER HEAD IN 2003 TO AN 8-THREAD PLUG DESIGN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144127December 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACTS STATES THERE IS NHTSA RECALL CAMPAIGN 05V388 ON CONCERNING THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE TRIED TO CONTACT THE MANUFACTURER TO NO AVAIL. *AK UPDATED 1/11/2006. IT HAS BEEN THREE MONTHS AND THE PART STILL ISN'T AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143917November 29, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD F-150 5.4 LITER ENGINE 66,XXX MILES DRIVING ON CITY STREET, APPROXIMATELY 35 MPH, 3RD SPARK PLUG ON PASSENGER SIDE BLEW OUT TOWED TO REPAIR SHOP, HELI COIL INSERT INSTALLED NO OLD PART AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143768November 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH. THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE. *AK UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143563November 23, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143307November 21, 2005
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT: THE CONTACT STATED WINDSHIELD LEAKED IN THE LOWER PASSENGER SIDE. THE FUSE BOX WAS DAMAGED DUE TO THE LEAKING, AND REPLACED. THE WINDSHIELD WAS REPLACED AT CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED. THEY DID NOT OFFER ANY FREE REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143376November 21, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATES THERE IS NHTSA RECALL 05V388000 CONCERNING THE VEHICLE SPEED CONTROL. THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143006November 17, 2005
ENGINE AND ENGINE COOLING:ENGINE
RIGHT BEFORE THE FAILURE I WAS SITTING AT A STOP SIGN. AS I BEGAN PULLING A WAY I HEARD A SINGLE LOUD POPPING SOUND FOLLOWED BY A COMPLETE LOSS OF POWER AND POPPING AND TICKING. I STOPPED THE TRUCK IMMEDIATELY -- I NEVER MADE IT OUT ONTO THE CROSS STREET. THE PLUG BLEW OUT OF THE HEAD --BLOWN PLUG. FORD HAS OFFERED TO REPLACE THE HEAD FOR A COST OF $3900.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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