Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11491133October 27, 2022
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Boulevard Ford Lincoln, of 18443 Coastal Hwy, Lewes, DE 19958 who was unable to duplicate the noise. The vehicle was not diagnosed or repaired. While pulling a trailer, the abnormal noise persisted. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491156October 27, 2022
ENGINE
The contact owns a 2020 Ford F150. The contact stated while parking he noticed smoke coming from the front to the vehicle, when the contact checked under the vehicle, he noticed that the plastic cover under the engine was detached and had leaves on it where the smoke was coming from due to it being nearby the exhaust pipe. The contact was able to stop the smoke by pouring water onto the leaves. The vehicle was not diagnosed. The contact sent pictures to the dealer however they have yet to communicate. The manufacturer was not contacted. The failure mileage was 34,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490503October 23, 2022
SUSPENSION
At 20,000 mile my 2020 f150 has a horrific freaking noise coming from the passenger side lower control arm. It was aligned at ford dealership 10,000 miles ago. I did check the nut and bolt to confirm they were tight. It is obvious via witness marks that the bolt is moving and removing the frame powder coating. This noise is ridiculous and I’m concerned it causing further damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490042October 19, 2022
AIR BAGS
The contact owns a 2020 Ford F-150. The contact stated that after the horn button was pressed, a crack appeared on the steering wheel. No warning light was illuminated. The vehicle was then taken to a local dealer where it was diagnosed that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488900October 12, 2022
SERVICE BRAKES
Brake fluid leaks. Stopping has become difficult
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489013October 12, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Wiper motor is non operational. It has been verified by dealer part is non operational. Non operational wipers put myself and others at risk if there would be visual obscurities that would need to be removed during vehicle operation. The only sign was a loud grinding noise for a few wipes prior to operation ceasing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487860October 4, 2022
ELECTRICAL SYSTEM
Front passenger door will not unlock with key fob or driver door unlock button. Had repaired at Ford house once, currently in again as of 10/3/22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485969September 23, 2022
POWER TRAIN
Transmission makes high whining / high pitch noise when accelerating at low speed from 3rd gear all the way to 8th gear (10 speed transmission). It occurs when at low RPM but has also occured when at higher RPM. During this high pitch noise, you can hear from 150ft away and is to the point where if it is constantly happening, windows cannot be down due to piercing noise. Noise can also be heard loud and clear through cab of truck when windows are up. I have real concern this could cause issues down the road on the transmissions longevity and durability. Tis nosie occurs from roughly 15MPH to 55MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485785September 22, 2022
POWER TRAIN, ENGINE
I purchased my 2020 f150 5.0 4x4 in July 2022, I noticed the transmission having a slight change in shifting that that car salesman reassured me that it’s common with this year and model I took his word for it. Since than the truck and the shifting has gotten gradually worse from shifting to drive and into reverse the truck has slammed into gear on 3 occasions, up shift rough as well as down shift. My 2004 f150 has smoother gears and shifted with ease. I’ve contacted Omeara Ford of Thornton,Co where I purchased the truck from and there saying that they would need to get the truck into do a diagnostic and that their 3 months out. This doesn’t sit with me well as I’ve purchased the power train warranty and service contract and now if my truck brakes down I’m responsible?! I need to feel that my 50k truck is going to last and do what I need to do in order to make a living for myself and my family these 10 speed transmission need to be replaced in all the f150 newer models I am looking into the class action lawsuit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485203September 19, 2022
SERVICE BRAKES
While approaching an intersection at approximately 40 mph, I attempted to stop my truck for a red stop light. Without warning, my brake pedal went to the floor and my truck did not slow down. Thankfully there was no one in front of me and there was no cross traffic as I rolled through the intersection. As I began to analyze the situation, I started repeatedly pumping my brakes but the pedal kept going to the floor and my truck was not slowing. Thankfully it was an open roadway and I was eventually able to put the truck in neutral and coast to a near stop, at which time I realized that I did have minor braking ability, but only at approximately 10 mph or less. Any faster than that and the pedal would go to the floor. Once stopped in a parking lot, I exited my truck and noticed a large amount of brake fluid beneath it. I immediately called for a tow truck and they towed it to my local dealer. They confirmed that the master cylinder had failed, which also caused the brake booster to fail, resulting in the loss of brake fluid and brake pressure. I should note that while repairing the previously mentioned parts, they also found a hole in the left front brake line, which they also replaced. It is not known if the issues are related. I should also note that in my attached photos, the fluid leaks photos were taken in 2 separate locations because employees of the store requested I moved my truck after I initially stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483297September 7, 2022
VISIBILITY
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482125August 30, 2022
POWER TRAIN
I was on the freeway going 65 mph on California I-80. I had my 2020 Ford F-150 on cruise control, and the transmission was in gear 10. Out of nowhere, the transmission jumped down to 2nd gear, and the truck jerked back instantly. I lost control and had to slam on the brakes and pull over to the side. I turned the truck off, waited 5 mins, and turned it back on. The Ford 10-speed transmission would jump from 2nd gear to 7th gear, then back to 1st gear. I had the truck towed into Frontier Ford in San Jose, CA. They found that the transmission gear blew apart inside the transmission bay. Ford replaced it under warranty; however, the issues are coming back again, harsh shifting, loss of power, and gear slipping. I feel unsafe driving my truck, and Ford keeps telling me nothing is wrong with it, and they can't do anything else. They already replaced the transmission with a brand new one; however, it still has the same issues. What should I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481983August 30, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2020 Ford F-150. The contact stated that the rear windshield shattered and detached after her husband closed the driver's side front door. There was no impact on the rear windshield that could have caused it to shatter. The vehicle was taken to an independent mechanic who was waiting for the rear windshield replacement part to be installed on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481731August 29, 2022
FUEL/PROPULSION SYSTEM
On 8/26/22 I smelled gas after parking 2020 F150 with ~ 33,000 miles. I had filled the tank the previous day ( <20 miles driven since that time). I was in a marina parking lot at that point and dismissed the smell as perhaps someone spilling some fuel from a portable gas tank. Upon arriving home I again smelled a strong odor of gas and noted my fuel gauge registered 3/4 of a tank ( despite driving < 30 miles since refueling). A very brisk gas leak was evident under pressure from a fuel hose fitting. The high pressure stream abated with turning off the engine ( but a slow fuel leak was still notable.) The vehicle was towed to Ravenel Ford in Ravenel, S.C. awaiting inspection/parts. No warning lights. I did note the engine hesitated to start (which it never had done prior) before driving back home from the marina. I do not off-road with the truck and have not scraped any obstacles with the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481631August 28, 2022
POWER TRAIN
Intermitent hard shifting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481328August 26, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2020 FORD F-150. CONSUMER WRITES IN REGARD TO ISSUES WITH THE TRANSMISSION. THE CONSUMER STATED THE VEHICLE SHIFTED HARD WITH A BANG AND JERK. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481033August 24, 2022
VISIBILITY
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480205August 19, 2022
VISIBILITY
The contact owns a 2020 Ford F-150. The contact stated that the driver's side windshield wiper failed to function as needed. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477349August 3, 2022
VISIBILITY
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476267July 28, 2022
ENGINE
The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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