Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10158006May 22, 2006
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE ROAD ABOUT 45 MPH, WHEN I HEARD A LOUD NOISE SO I PULLED OVER , FOUND THE PASS SIDE REAR PLUG WAS SHOT OUT OF THE MOTOR AND LAYING ON THE TOP OF THE ENGINE. THE COIL PACK IS CRACKED AND THE MOUNTING BRACKET SNAPPED OFF. I HAVE DONE NOTHING TO FIX THIS YET!YES I HAVE OLD PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157601May 15, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
I RECENTLY RESPONDED TO HAVE THE RECALL FOR THE CRUISE CONTROL ON MY 2002 F-150 COMPLETED. SINCE THEN, MY CRUISE CONTROL HAS FAILED TO WORK AND WHEN I HIT THE "ON" BUTTON AND THE "COAST" BUTTON AT THE SAME TIME, MY HORN WILL BLOW. THE DEALER HAS INFORMED ME THAT THERE IS AN $89 DIAGNOSTIC FEE FOR SOMETHING THAT HAS NEVER WORKED SINCE THIS " FACTORY FIX". IT HAD WORKED UP UNTIL I DROVE IT IN THAT DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156517May 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY 2002 FORD F150 SVT LIGHTNING EJECTED THE VERY BACK PASSENGER SIDE SPARK PLUG. I WAS IDLING AT A RED LIGHT, A LOUD POP, AND SOMEHOW DROVE THE TRUCK TO THE NEAREST FORD DEALER. (JOE SARTAIN FORD, DECATUR, AL) *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154543April 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A USED 2002 FORD F150 4X4 FROM THE MANAGER OF A FORD DEALERSHIP. WITHIN 7 MONTHS A SPARK PLUG BLEW, WE DID NOT KNOW IT WAS SUCH A PROBLEM BUT WE REPAIRED IT AND A COUPLE OF MONTHS LATER IT DID IT AGAIN WE REPAIRED IT THINKING MAYBE WE DID NOT REPAIR THE FIRST ONE CORRECTLY. THEN A MONTH LATER IT DID IT AGAIN. I SEARCHED WEB SITES AND SAW IT WAS A GREATER PROBLEM. I TOOK MY TRUCK INTO A FORD DEALERSHIP-(WHICH SAY THEY CAN NOT REALLY SAY WHAT THE PROBLEM IS EXACTLY?) IT COULD BE FROM A BLOWN SPARK PLUG.. BUT REFUSE TO GIVE THAT AS A REASON? I WONDER WHY? SO THEY HAVE QUOTED ME ABOUT $3200.00 IN REPAIRS NOT INCLUDING LABOR, WHICH WILL TAKE IT UP TO ABOUT $5000.00!!! I CAN NOT AFFORD THIS AS IT TOOK EVERYTHING FOR ME TO PAY FOR THIS TRUCK, WHICH I FEEL WAS SOLD TO ME BY THE DEALERSHIP AND EVEN THE PREVIOUS OWNER OF THE TRUCK THAT KNEW OF A PROBLEM AND DID NOT DISCLOSE IT TO ME. SO MY TRUCK WILL SIT UNTIL I DECIDE WHAT TO DO, AS I MAKE MONTHLY CAR AND INSURANCE PAYMENTS ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154559April 4, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING DOWN THE STREET, AT A SLOW RATE OF SPEED, AND MAKING A SLIGHT TURN TO THE LEFT, THE TIE-ROD END ON THE DRIVER'S SIDE BROKE OFF AND JAMMED INTO THE WHEEL. THE TIE-ROD GOUGED THE INSIDE OF THE ALUMINUM AND PUNCTURED THROUGH THE WHEEL. I WAS ABLE TO BRING THE TRUCK TO A STOP IN THE MIDDLE OF THE STREET. BOTH THE INNER AND OUTER TIE-RODS ON THE DRIVES SIDE WHERE REPLACED. THE ALUMINUM WHEEL ALSO NEEDS TO BE REPLACED AS IT IS SCORED AND WILL NOT HOLD AIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154377April 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON TWO OCCASIONS WITHIN THE LAST YEAR, MY FORD F-150 WITH A TRITON 4.6 LITER V8 ENGINE HAS "BLOWN A SPARK PLUG" CAUSING A SUBSTANTIAL LOSS FINANCIALLY AND TRANSPORTATION WISE. I CAME TO FIND OUT THAT THIS IS A PREVALENT ISSUE WITH FORD F-150 TRITON ENGINES AND I ASK THAT A FORMAL INVESTIGATION, RECALL AND, IF POSSIBLE, COMPENSATION BE AWARDED TO ME AND OTHERS HAVING SUFFERED THE SAME FATE. THE MOST RECENT CASE OCCURRED ON SATURDAY NIGHT APRIL 1, 2006 WHEN RETURNING FROM A FAMILY WEDDING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154403April 3, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2002 F-150 HAS HAD THE ALTERNATOR REPLACED 4 TIMES PREVIOUSLY IN THE LAST 2 YEARS. THIS TIME THE GAUGES ALL DROPPED TO NOTHING, JUMPED BACK UP AND TRUCK LOST POWER. WOULD NOT RESTART IMMEDIATELY, WHEN RESTARTED, GAUGES WENT TO FULL POWER, DROPPED TO NOTHING, THEN BOUNCED BACK AND FORTH. WITHIN 20 MILES, BATTERY LEVEL DROPPED TO ALMOST NOTHING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153686March 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT THE TRUCK ON JUNE 1, 2004. A FEW MONTHS AFTER I BROUGHT THE TRUCK IT STARTED GIVING ME PROBLEMS. I TRIED TALKING TO THE DEALERSHIP BUT THEY WERE NO HELP AT ALL. I HAVE TRIED TALKING TO THEM PLENTY OF TIMES. I HAVE TOOK MY TRUCK TO AN MECHANIC AN THEY TOLD ME IT WAS A TRANSMISSION PROBLEM . I DON'T KNOW WHAT TO DO THE DEALERSHIP IS NO HELP AT ALL. THEIR WARRANTY POLICY IS A FRAUD THEY DO NOT KEEP UP WITH IT. I AM TIRED OF THIS SITUATION. THAT'S THE REASON I WANT TO CANCEL THE PURCHASE OF THIS CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153652March 24, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE DRIVER AND PASSENGER SIDE AIRBAG FAILED TO DEPLOY IN A FRONTAL IMPACT AT 35 TO 40MPH. SEAT BELTS WERE IN USE AND MINOR INJURIES WERE SUSTAINED. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE ACCIDENT. THE VEHICLE HAS BEEN TO THE DEALERSHIP HOWEVER THEY ARE UNABLE TO DETERMINE WHY THE AIRBAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10152735March 15, 2006
ENGINE AND ENGINE COOLING:ENGINE
FORD 5.4 V-8 TRITON ENGINE SPIT SPARK PLUG MY 2002 FORD F-150 SUPERCREW SPIT OUT THE #3 SPARK PLUG. THE REPAIR WAS $500 TO HAVE THE HEAD RE-THREADED WITH NO GUARANTEE. DEALER ADVISED NEXT TIME THE HEAD WOULD NEED TO BE REPLACED AT A COST OF OVER $3000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152644March 14, 2006
UNKNOWN OR OTHER
MY HUSBAND WAS DRIVING HIS FORD TRUCK F-150 AND SUDDENLY CRASHED INTO A TREE. HE WAS SERIOUSLY INJURY AND STILL IN THE HOSPITAL HE WAS IN CRITICAL CONDITION FOR TWO DAYS AND HE WILL BE DISABLE FOR THE REST OF HIS LIFE. THE ACCIDENT HAPPENED LAST WEEK ON MARCH 4,2006.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10152682March 14, 2006
ENGINE AND ENGINE COOLING
THE 2002 F150 LARIET WAS RUNNING GREAT, HAD NOT HAD ANY PROBLEMS LEADING UP TO THIS INCIDENT. THE NUMBER 7 SPARK PLUG EJECTED FROM THE HEAD, CAUSED LOSS OF POWER OF THE ENGINE, TAKEN TO A FORD DEALER AND THEY ARE TELLING US THEY CAN REPLACE THE HEAD FOR $3300.00 OUR COST. I FEEL THIS IS A DEFECT IN THE HEAD AND FORD SHOULD BE RESPONSIBLE TO REPLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151867March 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WITHOUT WARNING WHILE DRIVING 60MPH THE NUMBER THREE SPARK PLUG CAME OUT OF THE HEAD. THE VEHICLE WAS TOWED HOME. AFTER TALKING TO THE DEALERSHIP, IT WAS DETERMINED THE HEAD WAS NOT ABLE TO HOLD THE SPARK PLUG IN PLACE. THE HEAD, COIL FOR THE SPARK PLUG AND THE GASKETS NEED TO BE REPLACED. NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151434February 28, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2002 FORD F150. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151001February 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ON THE FREEWAY, LOOP 375 EL PASO TEXAS, WE HEARD A LOUD BANG. WE THOUGHT WE HAD A TIRE BLOWOUT. PULLED OVER TO THE SIDE OF THE ROAD TO DISCOVER FOR THE SECOND TIME A SPARK PLUG BLEW OUT OF THE HEAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150707February 21, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE MADE A POPPING NOISE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND UPON INSPECTION, THE CONTACT FOUND A SPARK PLUG ON THE ENGINE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE SPARK PLUG BLEW OUT OF THE ENGINE HEAD. A NEW ENGINE HEAD WAS INSTALLED. UPDATED 03/09/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149287February 2, 2006
AIR BAGS
CRASH, FRONT IMPACT, 2002 FORD F150 PICK-UP, 4 DOOR, CREW CAB, LARIT. VECHILE WAS TOTAL LOSS. THE AIR BAG DID NOT DEPLOY. THIS WAS THE ONLY ACCIDENT THIS VECHILE WAS INVOLVED IN. INJURIES. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10148310January 22, 2006
ELECTRICAL SYSTEM:IGNITION
MANUFACTURER USES FAULTY ELECTRONIC COMPONENT IN VEHICLE IGNITION SYSTEM. NO PART OF SYSTEM PROVIDES FOR INDICATION OF POTENTIAL FAILURE OR COMPLETE FAILURE. ONCE PART FAILS, THE VEHICLE EXPERIENCES RANDOM MISFIRING IN CYCLINDER WHICH CAUSES DAMAGE TO SPARK PLUG THREADS OF ALUMINUM CYLINDER HEAD. EVENTUALLY SPARK PLUG IS BLOWN FROM CYCLINDER HEAD RESULTING IN LOSS OF POWER AND FUNCTION. RESULTING DAMAGE TO ALUMINUM CYLINDER HEAD REQUIRES REPLACEMENT AT COST OF @ $3,000. REPLACEMENT PARTS ARE IDENTICAL TO FAILED PARTS AND POTENTIAL REPEAT FAILURES CONTINUE. NO CORRECTIVE ACTION TO PARTS HAS BEEN REPORTED AND NO IMPROVEMENTS TO VEHICLE SENSING SYSTEM HAVE BEEN MADE. FORD MOTOR COMPANY DISCLAIMS ANY RESPONSIBILITY FOR DAMAGES EXCEPT THOSE COVERED UNDER INITIAL VEHICLE WARRANTY OR THOSE COVERED UNDER EXTENDED WARRANTY. IF WARRANTY DOES NOT COVER FAILURE OF ELECTRICAL COMPONENTS THEN FORD MOTOR COMPANY WILL NOT COVER COLLATERAL DAMAGES ( FAILURE OF CYLINDER HEAD SPARK PLUG THREADS). FORD MOTOR COMPANY PUBLISHED INTERNAL TECHNICAL SERVICE BULLETIN TO REPAIR FACILITIES THAT REQUIRES USE OF OSCILLISCOPE TO DETERMINE IF ELECTRICAL PART IS EXPERIENCING PROBLEM. FORD REPAIR FACILITY REFUSED TO RETURN DAMAGED CYLINDER HEAD AND FAULTY COIL-ON-PLUG ASSEMBLY STATING THAT THEY WERE REQUIRED CORE RETURNS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148144January 19, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON 12-29-2005 HEARD TAPPING NOISE COMING FROM ENGINE OF 2002 FORD F-150 HARLEY DAVIDSON. AFTER ACCELERATING FROM INTERSECTION NEAR HOME, I HEARD A LARGE BANG AND TRUCK LOST POWER. IMMEDIATELY PULLED TRUCK OVER AND HAD IT AAA TOWED TO LOCAL FORD DEALERSHIP. FORD DIAGNOSED THE TRUCK AND ACCORDING TO THE FORD SERVICE ADVISOR, #6 SPARK PLUG BLEW, CAUSING DAMAGE TO LEFT CYLINDER HEAD. APPROXIMATE DAMAGE REPAIR $3800.00. TRUCK ONLY HAD 57,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147984January 18, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM
DT*: THE CONSUMER STATED THE WINDSHIELD WIPERS AND RADIO WORK INTERMITTENTLY. THE DOME LIGHT REMAINED ILLUMINATED. THE WIPERS AND THE RADIO COME ON FOR A FEW MINUTES AND THEN STOP WORKING. THE WINDSHIELD WIPERS COME ON INTERMITTENTLY WITH THE SWITCH IN THE OFF POSITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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