Ford F-150 Complaints (2002)
821 consumer complaints on file.
- #10170813October 14, 2006ELECTRICAL SYSTEM:IGNITION
TRUCK MAKES NOISE AND WILL NOT START THE KEY PAD WILL NOT LET ME IN MY TRUCK AND THE TRUCK ACTS LIKE IT WANTS TO START BUT ANTI THEFT SYSTEM WON'T LET IT START. ARE THERE ANY RECALLS ON THIS PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170548October 11, 2006ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS ALWAYS MAINTAINED CORRECTLY, WHILE DRIVING AT APPROXIMATELY 25-30 MILES PER HOUR, THERE WAS A SUDDEN POPPING NOISE, VEHICLE LOST POWER WHICH STARTLED THE DRIVER AND CAUSED THE VEHICLE TO CRASH OFF THE ROAD. VEHICLE WAS RETURNED TO THE ROAD AND BROUGHT TO A PARKING LOT. NEXT DAY THE VEHICLE WAS TOWED TO MECHANIC AND IT WAS DISCOVERED THAT THE SPARK PLUG WAS BLOWN FROM THE ALUMINUM HEAD. MECHANIC TAPPED THE HEAD AND OWNER WAS FORCED TO SPEND $600 DOLLARS, OR REPLACE ENTIRE HEAD FOR $3500. MINOR VEHICLE DAMAGE DUE TO ACCIDENT, IF THIS OCCURRED AT HIGHER SPEED UNKNOWN WHAT COULD HAVE HAPPENED. PREGNANT WOMAN IN THE VEHICLE WHO WAS EXTREMELY SCARED DUE TO NOISES AND EXHAUST BLOWING INTO CABIN OF 02 F150 V8. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170172September 27, 2006SERVICE BRAKES, HYDRAULIC
CONSUMER COMPLAINT CONCERNING 2002 F150 SUPERCREW BRAKE PEDAL BENT CAUSING THE CONSUMER TO NOT FULLY STOP. *TS ***NAR**** THE CONSUMER WAS INVOLVED IN AN ACCIDENT AS A RESULT OF NOT BEING ABLE TO STOP THE VEHICLE. (LAWYER ON BEHALF OF CONSUMER) *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169124September 21, 2006SERVICE BRAKES, HYDRAULIC
2002 FORD F-150 BRAKE PADS AND ROTORS WERE REPLACED WITH LESS THAN 23,000 MILES ON THE VEHICLE. THE ROTORS WERE TOO WORN TO BE TURNED. *KB *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168378September 15, 2006ELECTRICAL SYSTEM:STARTER ASSEMBLY
THE TRUCK WAS DRIVEN BACK FROM THE STORE, A DISTANCE OF A FEW MILES, THEN PARKED IN MY DRIVEWAY. APPRXIMATELY 30 MINUTES LATER I HEAD WHAT SOUNDED LIKE A COMPRESSOR RUNNING OUT IN THE STREET. WENT OUT INTO THE DRIVEWAY AND FOUND THE STARTER WAS TURNING OVER THE ENGINE. THE TRUCK HAD BEEN TURNED OFF WHEN PARKED AND THE KEY WAS REMOVED. WENT BACK INSIDE GOT THE KEY, AND TURNED THE IGNITION SWITCH TO THE "RUN" POSITION. TRUCK STARTED AND RAN. TURNED OFF IGNITION AND REMOVED KEY, BUT THE STARTER CONTINUED TO TURN ENGINE. DID THIS SEVERAL TIMES BEFORE LETTING THE ENGINE RUN FOR APPROXIMATELY 5 MINUTES, THEN FINALLY WAS ABLE TO TURN OFF IGNITION AND STARTER DID NOT CRANK THE ENGINE. NEXT MORNING TRUCK WOULD NOT START. TRUCK WAS TOWED AND HAD TO HAVE STARTER REPLACED BECAUSE IT HAD BURNED OUT. THE TRUCK HAS ONLY 15,000 MILES. CALLED LOCAL FORD SERVICE DEPARTMENT WHERE TRUCK WAS PURCHASED AND THEY SAID THEY WERE UNAWARE OF ANY PROBLEMS WITH STARTERS. OBVIOUSLY THERE IS A PROBLEM WITH STARTER ENGAGING BY ITSELF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167791September 10, 2006POWER TRAIN:CLUTCH ASSEMBLY
MANUAL CLUTCH MALFUNCTIONED INCLUDING REMAINING DISENGAGED (IN GEAR) WHILE PEDAL WAS DEPRESSED TO THE FLOOR. SLAVE CYLINDER FAILED AND LEAKED FLUID NECESSITATING REPLACEMENT. OCCURRED AT <45000 MILES AND IS IDENTICAL TO THE FAIL MECHANISM EXHIBITED ON NEIGHBORS 2001 F150 4.6 AT 39000 MILES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167584September 7, 2006ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, A BURNT SMELL WAS NOTICED. UPON INSPECTION, A RED WIRE UNDER THE DRIVER SEAT WAS ON FIRE. ALSO, THE ELECTRICAL WIRING HARNESS FOR THE POWER SEATS AND SEAT HEATER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE WIRES RUBBING AGAINST THE SEAT FRAME CAUSED THE FIRE. THE DEALER REPLACED THE 3 WIRING HARNESSES CONNECTED FROM THE DASH TO ALL SEATS IN THE VEHICLE. THE MANUFACTURER WAS ALERTED AND DENIED THE CLAIM.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10167381September 5, 2006AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON THE HIGHWAY IN STOP AND GO TRAFFIC, THE VEHICLE STRUCK ANOTHER VEHICLE IN THE REAR AND THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS WEARING A SEAT BELT AND NO INJURIES WERE SUSTAINED. THERE WAS EXTENSIVE DAMAGE TO FRONT OF THE VEHICLE; THE INSURANCE ADJUSTOR DEEMED THE VEHICLE A TOTAL LOSS. THE POLICE WAS ALERTED AND A REPORT WAS TAKEN. A MANUFACTURING REPRESENTATIVE INSPECTED THE VEHICLE AND DETERMINED THE AIRBAGS SHOULD HAVE NOT DEPLOYED DUE TO THE IMPACT AND NO DEFECT WAS FOUND. THE MANUFACTURER WAS ALERTED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166791August 28, 2006POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 2002 FORD F-150 SUPERCREW 4X4 PICKUP WITH 5.4L V8 GAS ENGINE AND AOD AUTOMATIC TRANSMISSION. AT 48,500 MILES ON THE VEHICLE THE OD ON/OFF SWITCH WOULD NOT STAY ENGAGED AND WAS FLASHING INTERMITTENTLY I TOOK THE TRUCK TO A LOCAL TRANSMISSION SHOP WHO SHOWED ME METAL SHAVINGS IN THE TRANSMISSION PAN AND WAS TOLD THE TORQUE CONVERTER MUST BE REPLACED AND THE TRANSMISSION MUST BE REBUILT. I AGREED TO THE WORK BECAUSE I NEED A DEPENDABLE VEHICLE. I HAVE NEVER ABUSED THE TRUCK IN ANY WAY AND DO NOT HAUL ANY TYPE OF TRAILERS WITH THE VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10165497August 15, 2006ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT*: THE CONTACT STATED THE POWER WINDOWS, HORN AND TURN SIGNALS FAILED INTERMITTENTLY. THE FUSES WERE REPLACED BY THE CONTACT AND THE WINDOWS, HORN AND TURN SIGNALS RESUMED PROPER FUNCTION. WHEN THE IGNITION WAS ENGAGED, SMOKE EMITTED FROM UNDER THE DASH BOARD AND FROM UNDER THE HOOD. A SERVICE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10164899August 8, 2006SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, UNKNOWN OR OTHER
THE BRAKE PEDAL STOPPED MOVING WHEN ACTUATING THE ADJUSTABLE PEDALS. THE ACCELERATOR PEDAL MOVES SO THERE IS NO STEP OVER HEIGHT DIFFERENCE BETWEEN THE PEDALS. WITH THE PEDALS BEING AT THE SAME HEIGHT POSITION THERE IS NO WAY TO DIFFERENTIATE BETWEEN THEM OR STEP ON BOTH AT SAME TIME. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10164569August 4, 2006ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2002 FORD F150 HARLEY DAVIDSON PICKUP TRUCK EJECTED A SPARK PLUG WHILE DRIVING ON THE HIGHWAY . THIS IS THE THIRD INCIDENT OF FAILURE AND AM CONCERNED FOR MY SAFETY AS THE TRUCK LOOSES POWER WHILE AT HIGHWAY SPEEDS AND COULD CAUSE AN ACCIDENT . IN ADDITION THE FAILING PLUG THIS TIME WAS ONE RIGHT UNDER THE FUEL RAIL AND THE COIL WAS PREVENTED FROM CONTINUING TO PULL OUT BY THE FUEL RAIL ADDING CONCERN THAT IT COULD PUNCTURE AND CAUSE AN ENGINE FIRE .WHEN CONTACTING FORD THEY BASICALLY TOOK MY INFORMATION AND OFFERED NO ASSISTANCE . *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163654July 27, 2006ENGINE AND ENGINE COOLING:ENGINE
I HAVE A F150 2002 FORD PICKUP WITH 55,000 MILES ON IT. MY PARENTS AND I HAD JUST FINISHED LUNCH AND GOT IN MY TRUCK. I TURNED THE KEY AND WE HEARD 2 LOUD POPPING NOISES AND THE MOTOR STARTED RUNNING ROUGH (PULSING). TURNED THE VEHICLE OFF, OPENED THE HOOD ONLY TO DISCOVER THE SPARK PLUG HAD BLOWN OUT OF THE #8 HOLE AND WAS LAYING DOWN IN A CREVICE ON THE ENGINE AND THEN ROLLED OUT OF SIGHT. WE HAD TO CALL A FLATBED TOW TRUCK AND WERE TOWED 82 MILES BACK TO NORTH COUNTRY FORD, COON RAPIDS, MN ON A SATURDAY NIGHT WHERE WE LEFT THE VEHICLE. ON MONDAY MORNING I FOUND OUT TO MY SURPRISE FROM THE SERVICE DEPARTMENT AT NORTH COUNTRY FORD THAT THE EXTENDED WARRANTY I HAVE ON THE TRUCK WOULD NOT COVER THE $2,300 COST. NORTH COUNTRY SENT OUT THE HEAD TO HAVE THE HOLES DRILLED LARGER FOR THE SPARK PLUGS. I HAVE DRIVEN FORD PRODUCTS FOR OVER 45 YEARS BUT THIS WILL BE THE LAST FORD UNLESS FORD OWNS UP TO THIS PROBLEM AND DOES A RECALL AND CREDITS PEOPLE LIKE MYSELF WHO HAVE BEEN INCONVENIENCED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163363July 24, 2006VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I RECEIVE STORM DAMAGES TO MY VEHICLE. DURING THE PROCESS OF REPAIRING THE VEHICLE WE SUSTAIN INJURIES FROM THE WINDSHIELD FIBERS AND GLASS, IN THE VENTS WHICH THE REPAIR SHOP SAID THAT THE GLASS IS IMPOSSIBLE TO REMOVE. THE TRUCK HAS A DEFECT IN THE HEAT CONTROL AND THE RADIO PANEL GET EXTREMELY HOT. WE INHALE THE FIBER FROM THE GLASS , IT GOT IN OUR EYES, STINGING AND ITCHING, ETC. I WAS TOLD THAT THIS MAY BE A PRODUCT PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 5
- Deaths:
- 0
- #10161925July 9, 2006SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MISSING COTTER PINS ON FRONT END UPPER BALL JOINTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161926July 9, 2006SEATS:FRONT ASSEMBLY:RECLINER
THE PASSENGER SEAT BROKE IN MAY 06, BACK OF SEAT WOULD COLLAPSE ON SEAT. TOOK TRUCK TO AUTO SHOP AND WAS TOLD "SEAT/ BACK BAR"? WAS BROKEN. ON 07/08/06 DRIVER SIDE SEAT BROKE, SAME TYPE OF BREAK, BACK OF SEAT LEANS FORWARD ONTO SEAT, WILL NOT CATCH. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161759July 7, 2006VISIBILITY:WINDSHIELD
ORIGINAL WINDSHIELD SEAL BEGAN LEAKING WATER INSIDE CAB AND INTO DASH COMPARTMENT RESULTING IN ELECTRICAL FAILURE. THE LEAK ORIGINATED IN THE DRIVER SIDE VALLEY ON TOP OF THE CAB OF THE TRUCK. THE VALLEYS ALLOW WATER TO FLOW DIRECTLY TO AND POOL UP AT THE WINDSHIELD WHEN VEHICLE IS PARKED. I REMEDIED THIS BY CAULKING THE AREA TO PREVENT FURTHER WATER DAMAGE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161083June 29, 2006ENGINE AND ENGINE COOLING:ENGINE
FORD F-150 BLEW OUT A SPARK PLUG FROM THE HEAD, THIS IS A KNOWN PROBLEM AND HAS HAPPENED TO THOUSANDS OF PEOPLE AND FORD REFUSES TO DO ANYTHING ABOUT IT. AVERAGE COST OF REPAIR TO THE CUSTOMER IS 3500. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160106June 18, 2006POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AT ABOUT 75K MILES, A VERY FAINT WHINE WAS COMING FROM THE BACK END OF THE VEHICLE, MAINLY AUDIBLE WITH ACCELERATION AND AT SPEEDS OF ABOUT 35 MPH. IT SLOWLY PROGRESSED, WE TOOK IT TO A LOCAL FORD DEALERSHIP AND WAS TOLD THAT THIS IS HAPPENING WITH MANY FORD 150'S WITH THIS YEAR, IT WAS A DEFECT IN THE PARTS (THE MATERIAL IT WAS MADE WITH). WE WERE TOLD TO CONTINUE TO DRIVE IT UNTIL NOISE WAS TOO LOUD. AT 92K MILES, IT WAS A PRETTY LOUD WHINE AT ALL SPEEDS EXCEPT ABOUT 70 MPH, AND THEN PROGRESSED TO A GRINDING NOISE. I JUST TOOK IT INTO THE DEALERSHIP, THEY SAID THE REAR DIFFERENTIAL, PINION AND CARRIAGE GEARS WERE "TORN UP". THEY FOUND A REPLACEMENT AND TOTAL COST IS $1800. AT THIS POINT FORD IS NOT FIXING PART, SINCE THERE IS NO EXTENDED WARRANTY, BUT THIS IS NOT A PART THAT SHOULD BE GOING OUT AT 90K MILES EITHER, AND WITH THE DEALERSHIP SAYING THIS IS HAPPENING OFTEN AND THERE WAS A DEFECT IN THE PART, FORD SHOULD BE RECALLING THIS, OR AT THE VERY LEAST PAYING FOR THE FIX WHEN IT STARTS TO GO BAD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10159423June 9, 2006ELECTRICAL SYSTEM:IGNITION
SINCE PURCHASE OF VEHICLE THREE COILS HAVE GONE BAD AND HAD TO BE REPLACED. I WAS TOLD BY THE MECHANIC AT A FORD DEALERSHIP TO NOT WASH THE MOTOR ON THE VEHICLE. I WAS ALSO TOLD THAT THEY HAVE HAD SEVERAL PROBLEMS WITH THE COIL CONFIGURATION ON ALL FORD, LINCOLN, AND MERCURY VEHICLES SINCE THEY SWITCHED TO INDIVIDUAL COILS FOR EACH CYLINDER. THIS IS VERY EXPENSIVE TO REPLACE AND IT HAS TO BE CHECKED ON THE COMPUTER TO TELL WHICH ONE IS BAD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0