Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11593494June 10, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle independently shifted to 1st gear. There was no warning light illuminated. The vehicle was taken to a local dealer where it was serviced under the Technical Service Bulletin: 19S07 (Transmission 6R80 Sudden Transmission Downshift – Powertrain Control Module Programming); however, the failure persisted. The contact stated that after the vehicle was repaired, the vehicle was in LIMP Mode and the technician advised that it was completely normal after the repair, and the vehicle should be working properly. The contact stated that the failure reoccurred. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the manufacturer confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593510June 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the speedometer and mileage gauge failed to operate. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown Customer Satisfaction Program Number. The manufacturer was made aware of the failure and confirmed that the vehicle was out of the 10-year Customer Satisfaction Program Warranty. The failure mileage was approximately 93,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593524June 10, 2024
POWER TRAIN
Vehicle goes into limp mode when driving or slams into 1st gear, locks up the rear tires and throws the truck sideways. Sent to Mullinax Ford on 6/7/24 after waiting a week to get it in. Recall 19S07 was completed and vehicle brought back and told it was fixed. Vehicle was not driven again until the next day. Saturday, 6/8/24, the truck did it again multiple times at 6am while my husband was driving to work. Ford looked at vehicle on 6/10/24 and determined that the transmission molded lead frame needed to be replaced. Ford issued a CSP regarding this but has an expiration of 150,000 and/or 10 yrs from warranty date. It is UNACCEPTABLE to not cover a subsequent repair that is directly linked to the original safety recall. Just because we take care of our vehicles and the problem did not occur until 162,000 miles does not make it ok to not honor a full repair of a known safety recall and is unacceptable. I have been on the phone all day being passed around to not get any resolution on this or any of my questions answered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592375June 4, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle unexpectedly downshifted. The contact also stated that the vehicle stalled, and the gear shifter remained in neutral. The contact also stated that instrument the instrument panel would not function occasionally and stated that transmission error codes 720 and 722 were displayed. The vehicle was able to restart but the failure persisted. The vehicle was taken to an independent mechanic where the diagnostic test result was undisclosed. The contact stated that the failure was intermittent. The contact related the failure to TSB: 20008 and TSB: 16-008. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591652May 30, 2024
UNKNOWN OR OTHER
The truck I have is known to have a problem with the lead frame ford issued a recall on this vehicle however my vehicle was never fixed at all they just have it marked as no open recall and they are telling me that the vehicle is no longer covered by the warranty on the recall due to a time lapse and mileage being over. This vehicle was affected by this recall and it is a safety recall yet the vehicle was never properly fixed for this and it has ongoing issues that have to do with this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591336May 29, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while her friend was driving approximately 70 MPH, the vehicle lost motive power. The contact stated no warning light was illuminated. The contact stated that her friend pulled the vehicle off the roadway, stopped, and placed the vehicle in park (P), turned the vehicle off and on. The contact stated that her friend was able to place the vehicle in drive(D), however when the accelerator pedal was depressed, the vehicle independently shifted out of drive(D) into neutral(N). The contact stated that her friend drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the transmission molded leadframe needed to be replaced. The dealer advised the contact's friend that the vehicle was no longer under manufacturer Customer Satisfaction Program Number: 19N01 - Transmission Molded Leadframe extended coverage (Power Train). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591072May 28, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and independently restarted several times. The check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a faulty fuse box. The faulty fuse box failure caused fuse #27 to melt and burn out into the fuse box. The contact was informed that the fuse relocation kit needed to be replaced. The vehicle was repaired. The contact researched and discovered TSB: 15-0137. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,324.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590582May 24, 2024
ENGINE
Truck threw code P2112 Throttle body plate closed. Truck immediatly went into limp mode meaning on only poorly tried to idle, no throttle. This is the SECOND time this part has gone bad on this truck. Never mind they are 600 dollars to replace, it was a very dangerous to have the truck just die during a merge onto highway manuver. If I have to do it twice, how many hundreds of thousands of these failures exist? The first time it happened, I almost crashed. My ford dealer says he sells "alot" of this part. Part number failure is BL3Z9E926B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590661May 24, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle independently decelerated. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the speed odometer went from 75 MPH to 0 MPH in several seconds. The contact stated that the engine was making an abnormally loud sound. The vehicle was taken to an independent mechanic and diagnosed with powertrain control module and powertrain control module (PCM) software failure. The contact was advised to take the vehicle to the dealer for the repair. The contact was informed that the powertrain control module needed to be replaced and the powertrain control module software needed to be reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that NHTSA Campaign Number: 19V075000 (Power Train) had expired, and the repair could not be covered under the recall. The failure mileage was approximately 119,920.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590155May 22, 2024
SERVICE BRAKES
Master Cylinder leaked into brake booster causing complete brake failure. Had to use downshifting and emergency brake to stop. Contact Ford and they said not on recall list. Have a nice day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589628May 20, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the contact noticed a failure with the accelerator pedal wherein the accelerator pedal failed to engage properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed but was not disclosed. The dealer replaced the throttle body. The vehicle was repaired. The contact stated he was concerned that the vehicle was unsafe and could cause severe injuries if the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589093May 16, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train). The contact was informed by the dealer that the vehicle would be repaired under the recall. The contact stated that after arriving to the dealer, the contact was informed that the vehicle could not be repaired under the recall because the recall had expired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact had exceeded the year and mileage limitations. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588867May 15, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 60 MPH, the transmission downshifted causing the vehicle to abruptly decelerate. The contact stated that after starting the vehicle, the transmission failed to shift out of first gear. The local dealer was notified of the failure and the contact was informed that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588412May 13, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the failure occurred while it was raining. The contact stated that the brake pedal was depressed to the floorboard and the brake pedal had to be depressed several times before the brakes responded as needed. In addition, the low brake fluid warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) in November 2016, which included the replacement of the brake master cylinder. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,837.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588424May 13, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while his fiancée was driving at undisclosed speeds, the vehicle was stalling with an abnormal sound. The contact stated that the failure recurred. The contact discovered an unknown recall however, the VIN was not included. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588463May 13, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 55 MPH, the speedometer suddenly went to 0, and the vehicle failed to shift gears as needed. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lead frame was deformed and needed to be replaced. The vehicle was not repaired by an independent mechanic or dealer. The local dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 120,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587397May 7, 2024
POWER TRAIN
I was going to work @9:00am @45mph all of sudden the truck shifted in to 1st gear causing a sudden a loud pop and felt like I got hit from the back , I was not hurt but this happened twice since I I own the truck ( I’ve purchased the truck brand new in 2013 . “ just imagine if I was in freeway going high rated speed and this would happen certain I wouldn’t be here to tell about it, so please investigate into this matter it’s a death risk. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587447May 7, 2024
POWER TRAIN
Experience hard shifting, loss of power/acceleration, and malfunctioning instrument cluster including speedometer and digital display when accelerating. Scanned error code is P0721. Problem may be related to Customer Satisfaction Program 19N01 (molded lead frame) that has expired for my vehicle which has 193,000 miles. Ford is no longer covering the repair which is a safety hazard for its vehicle owners. Loss of power, inability to accelerate when necessary, and controls that don’t work put me and my passengers at risk. Dealer has confirmed that the problem is most likely due to expired repair but states it is no longer covered by Ford. I do not recall receiving a letter for this problem and I hope Ford will change and decide that customer safety is a concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587452May 7, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving on several occasions at various speeds, the vehicle downshifted, jerked violently, and slowed down dramatically. Additionally, the contact stated that the speedometer remained at zero. Additionally, on one occasion while driving 55 MPH, the vehicle downshifted into first gear inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587206May 6, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and coming to a stop, the contact attempted to proceed; however, the transmission was stuck in 3rd gear. The contact stated that the service vehicle soon warning light illuminated and the speedometer failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was included in Customer Satisfaction Program: 19M01; however, the age of the vehicle had exceeded the 10-year limitation for a free repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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