Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10181835February 6, 2007
UNKNOWN OR OTHER
2002 FORD F-150 SUPERCREW BOUGHT NEW FROM RIVERTOWN FORD. PAINT IS BLISTERING. SMALL PIECES OF "?" ARE SHOWING EVERYWHERE ON THE VEHICLE. FORD SAYS ITS TOO LATE AND NOT THEIR PROBLEM. PAINT JOB "BLISTERING" LESS THAN 5 YEARS OLD...... SOUNDS LIKE ANOTHER LATE 80'S - EARLY 90'S FORD PAINT PROBLEM AGAIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181322February 1, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD F-150 2002 5.4 ENGINE WAS A FORD CERTIFIED VEHICLE. SPITS SPARK PLUG CAUSING THE VEHICLE TO DIE IN TRAFFIC. FORD SAYS ITS NO PROBLEM, BUT WHEN YOU GO TO THE DEALERSHIP, THEY KNOW THE PROBLEM WITHOUT EVEN RAISING THE HOOD. REPLACED HEAD. CALLED FORD CUSTOMER SERVICE TRYING TO GET INFORMATION ON THIS PROBLEM (CUSTOMER SERVICE LOUSY NON INFORMATIVE ABOUT THIS PROBLEM ACTED LIKE WHO CARES.). LOOK AT ALL THE OTHER OWNERS WITH THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180915January 28, 2007
ELECTRICAL SYSTEM
IN LATE SUMMER OF 2006, MY 2002 FORD F-150 BEGAN EXPERIENCING CHASSIS ELECTRICAL SYSTEM MALFUNCTIONS. EVERY TIME THERE WAS A RAINSTORM. SPECIFICALLY, THE WINDSHIELD WIPERS CEASED TO WORK, THE INTERIOR DOME LIGHT WOULD FLASH ON & OFF, THE BLOWER MOTOR FOR THE HEATER WOULD CONTINUE TO RUN AFTER SHUTTING OFF IGNITION, THE KEYLESS ENTRY SYSTEM WOULD NOT WORK, THE ABS WARNING LIGHT WOULD COME ON. I TOOK THE VEHICLE TO FORD DEALER # 1 WHO, WHEN I DESCRIBED THE SYMPTOMS, STATED IMMEDIATELY THAT THE PROBLEM WAS DUE TO WATER LEAKING PAST THE LOWER WINDSHIELD SEAL AND SHORTING OUT THE GEM MODULE AND THE FUSE BLOCK MOUNTED ON THE INTERIOR FIREWALL. DEALER STATED "THIS IS AN EXPENSIVE REPAIR, YOU MIGHT WANT TO DO THE WORK YOURSELF". AS I DIDN'T FEEL I HAD THE ABILITY TO REPAIR, I LET IT GO FOR SEVERAL WEEKS. IN LATE NOVEMBER OF 2006, I WAS DRIVING TO WORK BEFORE SUNRISE, IN A VERY HEAVY RAIN, WHEN THE WIPERS SHUT OFF AND THE DOME LIGHT CAME ON MAKING IT IMPOSSIBLE TO SEE. I TOLD MY PARENTS ABOUT THIS & THEY INSTRUCTED ME TO TAKE VEHICLE TO FORD DEALER # 2 FOR REPAIR AT THEIR EXPENSE. DEALER # 2 WAS AWARE OF THE CONDITION AS WELL. THE ESTIMATE FOR REPAIR WAS $553 TO REPAIR THE ELECTRICAL COMPONENTS DAMAGED BY THE MOISTURE, AND THE VEHICLE WOULD THEN HAVE TO BE TAKEN TO A GLASS SHOP TO HAVE THE WINDSHIELD RE-SEALED. THE WORK WAS DECLINED, AND I CONTACTED FORD CUSTOMER SERVICE EXPLAINING THAT AS THIS WAS A SAFETY RELATED ISSUE, KNOWN TO BOTH DEALERSHIPS, I FELT THEY SHOULD ABSORB SOME OF THE EXPENSE OF MAKING VEHICLE DRIVABLE DURING ANY WEATHER CONDITION. REQUEST WAS DENIED. MY CONTENTION IS THAT SINCE DRIVING IN A RAINSTORM WITHOUT WIPERS AND AN ERRATIC ELECTRICAL SYSTEM, AND SINCE BOTH DEALERSHIPS WERE ACQUAINTED WITH THE CONDITION, THERE SHOULD HAVE BEEN A VOLUNTARY RECALL, OR AT THE VERY LEAST, A TSB ADVISING OWNERS OF THE POTENTIAL PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180866January 26, 2007
TIRES:TREAD/BELT
TWO OF THE FOUR 265-70-17 CONTITRAC SUV TIRES WITH 26,000 MILES THAT WERE INSTALLED AS REPLACEMENT TIRES ON MY 2002 FORD SUPERCREW HAVE BROKEN BELTS INSIDE THE TIRE IN THE PAST TWO MONTHS. THESE TIRES HAVE A BULGE THAT SHIFTS THE TREAD APX 2CM OVER AND UP 1CM. THIS MAKES IT IMPOSSIBLE TO KEEP THE TRUCK ON THE ROAD AT 65 MPH. THE FORD DEALER HAS BEEN HAPPY TO SELL ME A NEW TIRE BUT HAS NOT GIVEN ANY CREDIT, (PRO-RATE) FOR THE FACT THE TIRE HAS BEEN RENDERED USELESS IN LESS THAN 40% OF THE LIFE EXPECTANCY OF THE TIRE. I WAS NOT GIVEN A CHOICE TO REPORT BOTH THE TIRES THAT FAILED ONLY ONE, NOR A CHOICE TO REPORT 17 INCH TIRE SIZES, AND THE SITE ONLY ALLOWS ME TO PICK ONE SPOT ON THE TRUCK FR THE TIRE FAILURE THE OTHER WAS DRIVERS SIDE REAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179538January 24, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
IN NOVEMBER 2002, I PURCHASED A 2002 FORD F-150 EXTENDED CAB, WHICH WAS MADE IN CANADA 09/01. AFTER THE BREAK-IN PERIOD I NOTICED THAT AT SPEEDS OF 80-85 MPH THE VEHICLE WOULD WHINE , BUT I ASSUMED THAT WAS NORMAL BECAUSE AFTER 85 MPH THE WHINE WENT AWAY. AT ABOUT 89,000 MILES AND THE END OF THE WARRANTY, AT 35-50 MPH THE VEHICLE WOULD HAVE LOUD ROARING/WHINING NOISE FROM THE REAR END. TOOK VEHICLE TO DEALER FOR REPAIRS ON 10 JANUARY 2007,. THE DEALER REPLACED THE PINION GEAR AND ASSEMBLY AT A COST OF 1501.00 , AND THE DEALER SAID IT WAS FIXED. I DROVE THE VEHICLE LESS THAN 1,500 MILES AFTER THE REPAIR WAS MADE, THE VEHICLE STARTED DOING THE SAME THING AGAIN AT SPEEDS 40-50 MPH, BUT WITH AN ADDED TWIST THIS TIME, THE TRUCK WOULD WHINE EVEN WHEN I ACCELERATE. I PUT THE TRUCK BACK IN THE SHOP FOR THE SAME PROBLEM AGAIN ON 01/23/2007. THE TRUCK HAS A 3.55 REAR END. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179499January 23, 2007
STRUCTURE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WATER INTRUSION FROM LEAKING WINDSHIELD CAUSED GEM MODULE /FUSE BLOCK CORROSION. WINDSHIELD WIPERS INOPERABLE AND ELECTRIC WINDOWS INOPERABLE WITH NO INTERIOR LIGHTS WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178269January 9, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING AT 60 MPH, POP, LOSS OF POWER, NOISY MOTOR, STOPPED, OPENED HOOD TO FIND BLOWN #3 PLUG. BLEW COIL FROM MOUNT AND DAMAGED INSULATOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178087January 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DROPS OUT OF GEAR AT 25 TO 30 MPH. TOOK TO DEALER, THEY SAY NO CODES SHOWN AND THEY NEED TO TAKE TRANSMISSION APART TO FIND PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177031December 27, 2006
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
2002 FORD F150 LIGHTNING, THREE BLOWN SPARK PLUGS. TWO WERE REPAIRED UNDER WARRANTY, ONE OUT OF MY POCKET. FORD DID NOT ACKNOWLEDGE ANY PROBLEMS WITH THE TRITON CYLINDER HEAD AND DID NOTHING ABOUT IT. FORD LEFT ME STRANDED THREE TIMES, TWICE ON THE FREEWAY. THANKS FORD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176521December 18, 2006
SEAT BELTS:REAR/OTHER
THE REAR PASSENGER SAFETY BELT BUCKLE HAS BROKEN THROUGH NORMAL USE. THE DEALERSHIP STATES IT IS NOT COVERED BY MY EXTENDED WARRANTY. I HAVE BEEN TOLD THERE IS A RULING PERTAINING TO SAFETY BELTS THAT STATES ANY VEHICLE LESS THAN 7 YEARS OLD, THOSE SAFETY BELTS WOULD BE COVERED BY THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176169December 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT*: THE CONTACT STATED THE CALIPER BRACKET BOLTS UNSCREWED ON THEIR OWN. THE SERVICE DEALER REPLACED THE BOLTS. ALSO, THE SERPENTINE DRIVE BELT FRACTURED WHILE TRAVELING 50 MPH, AND CAUSED THE ENGINE TO OVERHEAT, AND LOSS OF STEERING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175993December 12, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
ON THURS. 12-07, I WAS DRIVING 40 MPH WHEN I HEARD A LOUD POP, THE TRUCK WAS RUNNING ROUGH AND LOUD. I PULLED OVER, IT BLEW A SPARK PLUG(#4). TOWED IT TO THE DEALERSHIP, WAS TOLD THE HEAD WOULD BE REPLACED, THEN WHEN I RETURNED FOR THE TRUCK WAS TOLD THEY WOULD ONLY REPAIR THE HOLE WITH A HELICOIL, WHICH I FOUND A SERVICE BULLETIN #0214 THAT STATES ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN VEHICLE HAVE BEEN FOUND TO LEAK COOLANT AND/ OR OIL FROM THE CYLINDER HEAD GASKET AREA. THE DEALERSHIP SEEMS TO THINK THIS IS TRIVIAL, AND REFUSES TO REPLACE THE HEAD UNDER WARRANTY. TRUCK IS AN '02 F-150 LIGHTNING. 5.4 MOTOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175220December 5, 2006
ENGINE AND ENGINE COOLING
MY HUSBAND WAS DRIVING TO WORK AND HEARD A LOUD POP. HIS TRUCK WAS TOWED TO A FORD DEALER AND WE WERE TOLD IT WAS THE #3 SPARK PLUG BLEW OUT. WARRANTY COMPANY REFUSES TO FIX IT. I HAVE HAD TO LOSE 2 WEEKS OF WORK SO FAR SO THAT MY HUSBAND CAN GO TO WORK. IT IS COSTING US $2400.00 TO FIX HIS TRUCK. WE HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174153November 24, 2006
EQUIPMENT:OTHER:LABELS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE OIL PRESSURE GAUGE ERRATIC AT TIMES, OK ON START UPS. BUT WHILE IN USE IT WOULD DROP TO ZERO AND THE OIL LIGHT WOULD COME ON. IF YOU SHUT VEHICLE OFF AND RESTART OIL GAUGE WOULD GO BACK TO OK. UNTIL YOU START DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173912November 20, 2006
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DROVE MY 2002 F 150 APPROXIMATELY 25 MILES HOME AND PARKED IT. THE TRUCK HAS NEVER GIVEN ME ANY PROBLEMS AND WASN'T MAKING ANY NOISE. ABOUT 30 MINUTES LATER I NOTICED A ORANGE FIRE BALL REALIZING IT WAS MY TRUCK. THE TRUCK WAS FULLY INVOLVED WITHIN MINUTES. THE ENTIRE FRONT END OF THE TRUCK MELTED AWAY. THE DRIVERS SIDE WHEEL, HOOD, AND EVERYTHING CONNECTED TO THE ENGINE BLOCK IS NON EXISTENT. THIS IS IN ADDITION TO THE CAB WHICH THERE IS NOTHING LEFT EITHER. I AM THE SECOND OWNER OF THIS TRUCK, NEVER RECEIVED A RECALL NOTICE IN THE MAIL. IM NOT SURE WHAT CAUSED THE FIRE. FIRE MARSHALL SAID IT STARTED IN THE ENGINE COMPARTMENT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10173700November 16, 2006
ELECTRICAL SYSTEM
WIPERS AND RADIO WORK ONLY WHEN IN PARK. LIGHTS REMAIN ON EVEN WHEN IN OFF POSITION. VEHICLE WILL SPORADICALLY NOT START. PROBLEM STARTED IN THE FALL OF 05 AND PERSISTED UNTIL SUMMER 06, AT WHICH TIME ALL SYMPTOMS DISAPPEARED. NOW IN THE FALL OF 06, ALL SYMPTOMS HAVE RETURNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172280October 31, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ON AUGUST 24, 2006, MY PASSENGER-SIDE, FRONT, LOWER CALIPER MOUNTING BRACKET BOLT BACKED ITSELF OUT. THIS HAPPENED AT A LOWER SPEED (ABOUT 20-25 MPH) AND SO THERE WERE NO INJURIES INVOLVED (ESPECIALLY SINCE I HAD THREE PASSENGERS IN THE VEHICLE). BUT, WHEN THIS HAPPENED IT GOUGED THE INSIDE OF THE WHEEL (A FACTORY WHEEL) AND CAUSED IT TO INSTANTLY DEFLATE THE TIRE AS I CAME TO A STOP. I ENDED UP HAVING TO REPLACE THE WHEEL, THE ROTOR AND THE BRAKE PADS TO FIX THE DAMAGE. ON OCTOBER 18, 2006, WHILE TRAVELING NOTHBOUND ON I-25, JUST NORTH OF EXIT 158, I HEARD A "POPPING" SOUND AND FELT AS IF I HAD RUN OVER A ROCK. I THEN TOOK EXIT 161, AND WHILE TRAVELING ABOUT 25-30 MPH, AND STOPPING, MY FRONT, DRIVER'S-SIDE, TIRE SUDDENLY EXPLODED FROM A HUGE GASH IN THE SIDEWALL. I WAS TOWING A 8'X10' FLATBED TRAILER WITH SOME TOOLS LOADED ON IT. WHEN I WAS ABLE TO GET OUT OF THE TRAFFIC LANES, I REMOVED THE TIRE AND THE ENTIRE WHEEL HAD SPLIT IN TWO. I ALSO DISCOVERED THAT AGAIN, THE LOWER CALIPER MOUNTING BRACKET BOLT HAD BACKED ITSELF OUT. I HAD TO HAVE THE VEHICLE TOWED AND THE TOW TRUCK DRIVER TOLD ME THAT HE KNEW OF THIS HAPPENING TO OTHER PEOPLE AFTER THEY HAD THEIR FORD PICKUP BRAKES WORKED ON. HE SAID THAT IT IS NOT A PROBLEM, THAT HE KNEW OF, WHEN THE VEHICLES COME FROM THE FACTORY, ONLY AFTER THE BRAKES HAVE BEEN WORKED ON. I HAD TO REPLACE THE WHEEL, THE TIRE, THE STEERING KNUCKLE, THE ROTOR AND THE PADS. WE ENDED UP REPLACING THE LOWER BOLTS AND PUTTING LOCKTIGHT ON THE BOLTS (THIS WAS THE RECOMMENDATION FROM THE TOW TRUCK DRIVER AND MY MECHANIC). WE DID SAVE THE DAMAGED PARTS. AFTER THE FIRST INCIDENT MY MECHANIC CHECKED THE TECH SERVICE BULLETINS AND DID NOT FIND ANY BULLETINS FROM FORD RE: THIS ISSUE. I ALSO SPOKE TO THE PARTS SERVICE REP AT PHIL LONG FORD (COLORADO SPRINGS, CO) AND HE TOLD ME THAT HE KNEW ABOUT THIS ISSUE, THAT IT WAS ACTUALLY QUITE COMMON, BUT THAT FORD HAD NOT ISSUED A BULLETIN ABOUT THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171880October 26, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PARK IN A PARKING LOT, ALL STEERING WAS LOST. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIE ROD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171103October 17, 2006
STRUCTURE
BACK WINDOW LEAKS AND HAVE BEEN TOLD FORD KNOWS ABOUT IT. BUT YET NO RECALLS ARE ON IT. *NM *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170881October 15, 2006
UNKNOWN OR OTHER
I WAS VIEWING PROPERTY IN ANOTHER COUNTY. I LEFT MY WEHICLE PARKED ON A RANCH ROAD IN ORDER TO RIDE WITH THE REALTOR. WHEN I RETURNED TO MY VEHICLE (2002 F150 SUPER CREW) IT WAS ENGULFED IN FLAMES. I HAD A CAMERA BECAUSE I WAS TAKING PICTURES OF THE PROPERTY, SO I HAVE PICTURES OF THE TRUCK ON FIRE AS WELL AS PICTURES AFTER THE FIRE DEPT. PUT OUT THE FIRE. ALL CONTENTS AND THE VEHICLE WERE DESTROYED, BUT THERE WERE NO INJURIES TO ANY PEOPLE OR OTHER PROPERTY. THERE WAS AN OFF DUTY POLICE OFFICER AT THE SITE WHEN I RETURNED, BUT I DIDN'T GET HIS NAME. HE CALLED THE FIRE DEPARTMENT AND TOLD ME THERE WASN'T ANYTHING ELSE I COULD DO. THE REALTOR, A FRIEND, AND I LEFT TO VIEW MORE PROPERTY. WE RETURNED TO TAKE MORE PICTURES AFTER THE FIRE DEPARTMENT HAD LEFT AS WELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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