Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10201384August 22, 2007
VEHICLE SPEED CONTROL
2002 FORD F150 TRUCK THAT CAUGHT FIRE CUSTOMER STATES THAT HE WAS TOLD THAT A FACTORY RECALL CAUSED THE FIRE**CC THE CONSUMER STATED ON 4/3/07 HE PARKED THE VEHICLE, SHORTLY THEREAFTER A COWORKER INFORMED THE CONSUMER THE TRUCK WAS ON FIRE. THE MECHANIC INFORMED THE CONSUMER THERE WAS A RECALL ON THE TRUCK THAT CAUSED THE FIRE. THE CONSUMER CALLED FORD CONSUMER AFFAIRS AND INFORMED THEM OF THE INCIDENT AND THEY STATED THEY WOULD CONTACT HIM IN 7-10 DAYS. FORD STATED THEY SENT RECALL NOTICES AND WAS NOT LIABLE FOR FIXING THE DEFECT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200401August 21, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 FORD F-150 WITH 65,000 MILES ON IT. IT IS THE 4.2 LITER V-6 THAT HAS ALWAYS BEEN TAKEN CARE OF. THE MOTOR THREW A ROD AND NEEDED TO BE REPLACED AND STOPPED WITH A LOUD BANGING AND THE COST WAS 5,000 FOR A NEW LONG BLOCK BY LOCAL FORD DEALERSHIP. I HAVE LOOKED ON THE INTERNET AND SEEN HUNDREDS OF FOLKS HAVING TO HAVE THEIR SAME V-6 ENGINE GO OUT PREMATURELY. FROM 40,000 TO 100,000 MILES. THE PLASTIC INTAKE GASKETS ARE FAULTY AND IT GETS COOLANT ON THE SPARK PLUG IN CYLINDER AND MOTOR GOES OUT BY THROWING A ROD. FORD DOES NOT ACCEPT ANY RESPONSIBILITY FOR THIS LEMON ENGINE THAT SEEMS TO HAVE MANY DESIGN FLAWS STARTING FROM 1997 WHEN THEY STARTED PUTTING IT IN THEIR VEHICLES. *TR UPDATED 09/19/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200166August 20, 2007
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F-150 5.4L V-8 ENGINE HAS A BLOWN SPARK PLUG, FORD REFUSES TO ACCEPT RESPONSIBILITY FOR THE HEAD FAILURE. THEY MAKE A KIT FROM A 1987 OR SO ESCORT THAT HAD THE SAME PROBLEM AND THEY FIXED THOSE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200024August 18, 2007
ENGINE AND ENGINE COOLING:ENGINE
IN THE MIDDLE OF JULY OF 07, MY WIFE, GRANDDAUGHTER AND I WERE COMING HOME FROM VACATION IN IDAHO, BY YORK, NE. THE TRUCK WAS ALL OF A SUDDEN RUNNING ROUGH. I WAS UNABLE TO FIND A MECHANIC TO LET ME KNOW WHAT WAS WRONG. I HAD TO DRIVE THE VEHICLE HOME. I CALLED MY SON IN IDAHO, WHO IS A MECHANIC AND HE LISTENED TO THE VEHICLE OVER THE PHONE. HE TOLD ME THAT IT SOUNDED LIKE A SPARK PLUG HAD BLOWN OUT. I LOOKED AND SAW THE PLUG ON TOP OF THE ENGINE. I CALLED AROUND AND FOUND OUT IT WAS GOING TO COST OVER 2000.00 FOR THE JOB. THEN I FOUND OUT THAT FORD HAD MADE A KIT FOR IT. IN OVER 40 YEARS OF DRIVING I HAVE NEVER HEARD OF SUCH A THING. IF FORD MADE A KIT FOR IT, THEN IT SEEMS TO ME THAT THEY SHOULD EITHER FIX THE PROBLEM OR INFORM CUSTOMERS ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199611August 14, 2007
ELECTRICAL SYSTEM
MY F-150 PICKUP JUST STARTED SMOKING THEN WITH IN SECONDS WAS FULLY ENGULFED IN FLAMES RESULTING IN ME JUMPING OUT TO SAVE OWN LIFE. THANKFULLY NO ONE ELSE WAS WITH ME. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10197104July 21, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TRUCK WAS DRIVEN TO WORK AND AFTER ABOUT 30 MINUTES THE TRUCK WAS ON FIRE. THE TRUCK FROM ENGINE TO CAB WAS ON FIRE. THE FIRE BURNED THE ENGINE, THE HOOD MELTED OFF, THE TIRES MELTED, SOME WINDOWS WERE GONE,AND THE FABRIC OFF THE SEATS WERE BURNED OFF. THE FIRE INVESTIGATOR SAID IT WAS A MECHANICAL FAILURE AND HE KNEW THERE WAS A RECALL ON THE CRUISE CONTROL MECHANISM. TRUCK WAS A TOTAL LOSS. I NEVER RECEIVED RECALL NOTICE.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10196805July 19, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE SPARK PLUG INJECTION ON THE NUMBER THREE CYLINDER IS DEFECTIVE. THE VEHICLE BEGAN SPILLING RAW FUEL INTO THE ENGINE COMPARTMENT. HE HAS TAKEN HIS VEHICLE TO THE DEALER AND THEY STATED THAT THIS IS SOMETHING THAT JUST HAPPENS AND THE VEHICLE IS NOT COVERED UNDER WARRANTY. CURRENTLY, THE VEHICLE IS AT THE DEALER, WHERE IT HAS BEEN FOR ELEVEN DAYS. THE CURRENT AND FAILURE MILEAGES WERE 104,000. THE CONSUMER PROVIDED FOR REPAIRS AND A LETTER FROM FORD MOTOR COMPANY REFERENCING THE DEFECT. UPDATED 08/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194704June 26, 2007
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
WE HAVE A FORD F150 BOSS TRUCK (2002) THAT HAS ONLY 30,000 MILES ON IT. THE TRANSMISSION WENT OUT YESTERDAY. THE TRUCK HAS ABSOLUTELY NOT HAD A HARD LIFE. WE TAKE VERY GOOD CARE OF OUR VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192758June 8, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED SINCE I PURCHASED MY 2002 FORD F-150 SPORT NEW. MY DRIVER SIDE SEATBELT UNBUCKLES ON ITS OWN AS I DRIVE. I HAVE WORN SEATBELTS SINCE THE LATE 1960'S AND DO NOT EXPERIENCE THIS PROBLEM IN THE OTHER 4 VEHICLES I DRIVE. IT IS TERRIFYING TO THINK THAT THE SEATBELT MAY NOT WORK IN A TIME OF EMERGENCY WHEN IT IS NEEDED. UNFORTUNATELY, I NEVER SEEM TO THINK OF THIS PROBLEM WHEN I TAKE THE TRUCK IN FOR FORD DEALER SERVICE. I WILL MAKE A POINT TO DO SO NEXT TIME I AM IN FOR SERVICE. THIS EVENT HAS OCCURRED TWICE IN THE PAST WEEK. FOR NOW, I TUG ON THE SEATBELT WHEN I BUCKLE UP TO SEE IF THE BELT IS LOCKED OR I THINK IT IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190950May 16, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-150 HARLEY DAVIDSON EDITION. THE CONTACT STATED THAT THE SPARK PLUGS HAVE BEEN BACKING OUT. AS A RESULT, THE FAILURE HAS BLOWN THE COIL AND DAMAGED THE HEAD, WHICH NEEDS TO BE REPLACED. THE DEALER HAS WITNESSED THIS FAILURE BEFORE, BUT CANNOT OFFER AN EXPLANATION. ACCORDING TO A SITE THAT THE CONTACT VISITED, THIS HAS BEEN A FAILURE WITH THE SUPERCHARGED VEHICLES. HE HAS NOTIFIED FORD, BUT THEY HAVE NOT YET RESPONDED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 50,000 AND FAILURE MILEAGE WAS 49,885. UPDATED 06/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190784May 15, 2007
ENGINE AND ENGINE COOLING:ENGINE
76000 MILES FORD F150 4.2L V6 WITH A P0174 CODE REPLACED INTAKE MANIFOLD GASKET ,MAF SENSOR. $750 DOLLARS LATER TRUCK RUNS FINE BUT WAS TOLD BY THE MECHANIC THIS WILL HAPPEN AGAIN ! FIRST AND LAST FORD I WILL HAVE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188731April 24, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. THE VEHICLE WAS PARKED IN THE GARAGE FOR 6 HOURS WHEN THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE MAY BE RELATED TO RECALL #05V388000. THE MANUFACTURER WAS NOTIFIED FOUR TIMES AND HAS NOT RESPONDED. THE CURRENT AND FAILURE MILEAGE WERE 77,000. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10188770April 24, 2007
ENGINE AND ENGINE COOLING
FORD F 150 NUMBER 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. 2002 WITH 90000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187349April 9, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON MY FORD F-150 TRUCK THE #3 HEAD BLEW THE SPARK PLUG OUT. THIS RESULTED IN ME NEEDING TO TOW THE VEHICLE AND HAVE A HELI-COIL DONE TO IT. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME THING BEING REPORTED OVER AND OVER AT COMSUMERAFFAIRS.COM I ALSO KNOW OF 7 OTHER PEOPLE WITHIN THE DES MOINES, IOWA METRO WHO HAVE HAD THE SAME PROBLEM. IT COST ME APPROXIMATELY $500.00 PLUS REANTAL VEHICLE EXPENSES, WHICH I HAVEN'T RECIEVED THE COMPLETE BILL FOR YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185930March 22, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE GARAGE PARKED VEHICLE SPONTANEOUSLY CAUGHT ON FIRE UNDER THE HOOD. THE VEHICLE WAS DESTROYED, BUT ONLY THE TRUCK BED REMAINED. THE CONTACT COULD OBTAIN A FIRE REPORT. *AK RETURNED USPS, 2ND ATTEMPT MADE 04/20/07 FAILED. *LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10185932March 22, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE VEHICLE ACCELERATED WITHOUT WARNING. WHILE IDLE AT A RED LIGHT AND WITH THE BRAKE PEDAL DEPRESSED THE RPMS INCREASED FROM 800 TO OVER 3000. WITH THE BRAKES STILL DEPRESSED THE VEHICLE ACCELERATED INTO AN INTERSECTION. THE CONTACT WAS REQUIRED TO STAND WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL. INITIALLY, THE CONTACT DISREGARDED THE INCIDENT, AND ASSUMED A COMPONENT WITHIN THE VEHICLE WAS MERELY JAMMED. HOWEVER, ON MARCH 12, 2007 THE INCIDENT RECURRED, CAUSING THE RPM TO INCREASE TO OVER 3000. ONCE AGAIN, THE CONTACT WAS REQUIRED TO STAND UP TO DEPRESS THE BRAKE PEDAL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, THE RPMS DECREASED, AND THE VEHICLE STOPPED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 65900. *AK UPDATE *4/23/07TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185367March 16, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2002 FORD F 150 LIGHTNING WITH 45, 234 MILES ON IT. MY VEHICLE EXPERIENCED SOME ENGINE FAILURE DUE TO A SPARK PLUG SHOOTING OUT OF ENGINE HEAD. I BELIEVE IT WAS THE 3RD CYLINDER THAT FAILED. I WAS CLIMBING ONTO A OFF RAMP AND JUST STARTING TO ACCELERATE WHEN I HEARD THIS POPPING SOUND COMING FROM THE ENGINE. I WAS ACCELERATING NORMALLY WHEN JUST LIKE THAT THE SPARK PLUG SHOT OUT. I BOUGHT THE TRUCK PRE OWNED WITH 27,000 MILES SO I NEVER THOUGHT TO BUY ADDITIONAL ENGINE COVERAGE. THE TRUCK WAS IN GOOD ENOUGH CONDITION FOR THE DEALER TO GRANT ME A 5 YEAR LOAN THOUGH. ANYWAY I CHECKED UNDERNEATH THE HOOD AND SAW THE BROKEN SPARK PLUG COIL AND THE SPARK PLUG WITH RIPPED THREADS. I HAD THE LIGHTNING TOWED TO MY HOW WHERE IT STILL SITS. AT THIS POINT IN TIME I AM MAKING $466.46 MONTHLY PAYMENTS ON A VEHICLE THAT I AM UNABLE TO DRIVE. I CALLED FORD ABOUT MY PROBLEM AND GOT NOWHERE B/C THEY SAID I WAS BEYOND THE 30,000 MILE WARRANTY OR THE 3 YEAR WARRANTY. FORD GAVE ME AN ESTIMATE TO FIX THE DAMAGED HEAD FOR 3,600 HUNDRED AND 5,400 TO DO BOTH. NOW FROM WHAT I UNDERSTAND THE 2003 FORD LIGHTNINGS DO NOT EXPERIENCE SPARK PLUG ISSUES B/C THE ENGINE WERE BUILT WITH UPDATED HEADS. THAT RIGHT THERE SAYS THAT FORD REALIZES THAT THESE TRUCKS ARE DEFECTIVE TO SOME DEGREE. I AM VERY FRUSTRATED IN THIS MATTER B/C I SPENT 29,000 OUT OF POCKET FOR THIS TRUCK AND I CAN'T EVEN DRIVE IT. NOW I HAVE TO SPEND ALMOST 6,000 TO GET IT TO DRIVING CONDITION. LIKE 29,000 ISN'T ENOUGH MONEY ALREADY? I WORK VERY HARD IN LIFE TO BUY THIS TRUCK I CANT JUST PULL THAT KIND OF MONEY OUT JUST LIKE THAT. IF I HAVE TO JOIN A CLASS ACTION LAW SUIT SO BE IT. BUT ALL I AM ASKING FOR IS MY FORD F-150 LIGHTNING BACK I MISSED MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183409February 24, 2007
ENGINE AND ENGINE COOLING
MY WIFE WAS DRIVING IN THE CAR POOL LANE DURING RUSH HOUR TRAFFIC WHEN THE NUMBER THREE SPARK PLUG WAS EJECTED FROM THE HEAD OF MY 2002 FORD F150 LIGHTNING. MY WIFE LOSS POWER. IT WAS A VERY DANGEROUS SITUATION TO BE IN THE CAR POOL LANE WHEN LOSING POWER. I AM A MECHANIC AND A SPARK PLUG SHOULD NOT JUST EJECT ITSELF. LUCKILY MY WIFE WAS ABLE TO MANEUVER THE TRUCK OVER AND OFF THE FREEWAY. FORD WAS CONTACTED. THEY SAID THEY KNOW OF THIS ISSUE WITH THE SPARK PLUGS, BUT AT THIS TIME IT IS THE CONSUMERS RESPONSIBILITY TO PAY FOR THE REPAIRS. I FEEL IT SHOULD BE A RECALL. THERE HAS BEEN THOUSAND OF COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING HAS BEEN DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182207February 10, 2007
VEHICLE SPEED CONTROL
2002 FORD F150 SUPERCAB BURNED UP IN MY DRIVEWAY AT 5 AM IN THE MORNING. THE VEHICLE HAD NOT BEEN DRIVEN FOR A DAY AND A HALF. WE WERE WOKEN UP BY THE CAR ALARM AND TWO LOUD BANGS. THE TRUCK WAS FULLY ENGULFED AND WAS ON FIRE NEXT TO THE HOUSE AND FENCE AND 2 OTHER CARS. THANK GOODNESS THE TRUCK WASN'T IN THE GARAGE OR PARKED FORWARD IN THE DRIVEWAY. THE FENCE WAS DESTROYED AND THE TWO VANS DAMAGED BY FLAMES. THE TRUCK WAS A TOTAL LOSS. FIRE DEPARTMENT STATED THAT IT WAS A FAULTY CRUISE CONTROL DEVICE. NOT DRIVEN FOR ALMOST TWO DAYS AND THE CRUISE CONTROL ALMOST KILLED MY FAMILY??? NOW WE ARE OUT THOUSANDS EVEN WITH INSURANCE COVERING PART OF THE LOSS. NOTHING WOULD HAVE REPLACED THE LIVES OF MY FAMILY HAD THE HOUSE GONE UP. FORD KNOWS THIS PROBLEM IS A TICKING TIME BOMB AND MAKES VERY LITTLE EFFORT TO SAVE LIVES. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181834February 6, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
I ACTIVATED THE CRUISE CONTROL ON MY 2002 FORD F-150 SUPERCREW ON MARCH 21, 2006. I BOUGHT THE VEHICLE NEW OFF THE LOT IN 2002 AND HAD USED THE CRUISE CONTROL NO MORE THAN 5 TIMES IN 4 YEARS. WHEN I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, THE CRUISE INDICATOR DISABLED, BUT THE CRUISE CONTROL DID NOT. MY VEHICLE PROCEEDED WITHOUT MY FOOT ON THE ACCELERATOR (AT 75 MPH). THE BRAKES DIDN'T NOT DEACTIVATE THE CRUISE CONTROL EITHER. I PUT THE VEHICLE IN "NEUTRAL" AND PULLED TO THE SIDE OF THE ROAD WHILE THE VEHICLE WAS STILL TRYING TO ACCELERATE. THE CRUISE CONTROL CABLE WAS STUCK ON FULL THROTTLE. FORD TOOK THE CABLE OUT AND PROCEEDED TO TELL ME THAT WAS A COMMON OCCURRENCE. --PROBLEM-- WHILE I ATTEMPT TO "BRAKE" AND MY VEHICLE ATTEMPTS TO "ACCEL", THE VEHICLE ISN'T SLOWING DOWN. FORD SAID THAT BECAUSE I DIDN'T USE MY CRUISE CONTROL REGULARLY, THAT IS THE REASON IT GOT STUCK!!! ?? WHY SHOULD IT MATTER IF I USE THE CRUISE REGULARLY, IT SHOULDN'T TRY TO KILL ME WHEN I DECIDE TO USE IT??? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150