Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10228906May 26, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
MY 2002 FORD F-150 EXTENDED CAB 5.4LITRE PICKUP BLEW A SPARK PLUG OUT OF THE NUMBER 3 CYLINDER. I CALLED THE LOCAL DEALER TO INQUIRE AS TO THE PRICE OF REPLACING AN EXHAUST GASKET AS THIS IS WHAT THE NOISE SOUNDED LIKE. THE SERVICE ADVISER AFTER HEARING THE MAKE MODEL AND SIZE ENGINE AND YEAR OF THE TRUCK SAID, "NO YOU DID NOT BLOW THE EXHAUST GASKET, YOU BLEW A SPARK PLUG OUT OF THE HEAD". I WAS ASTOUNDED AS TO HOW HE COULD MAKE A DIAGNOSIS OF THIS TYPE AS I HAD NEVER EVEN HEARD OF SUCH AN OCCURRENCE. THE COST WOULD BE A MINIMUM OF $850.00. AFTER GOING ON THE INTERNET THIS SEEMS TO BE A PREVALENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228761May 23, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2002 F150 PICKUP TRUCK. WHILE PERFORMING ROUTINE MAINTENANCE ON HIS VEHICLE HE FOUND CHIPS OF METAL AND PITTING ON THE FRONT ROTOR. IT IS TEARING THE TREAD ON THE FRONT TIRES, AND TORE UP THE INSIDE PAD. WHEN YOU STOPPED THE VEHICLE, IT WAS PULSING AS THOUGH YOU HAD A FLAT TIRE. THE CURRENT AND FAILURE MILEAGES WERE 79,000. UPDATED 07/10/08. *LJ UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228328May 20, 2008
VEHICLE SPEED CONTROL
MY 2002 F150 HAS STARTED ACCELERATING WITHOUT WARNING ON IT'S OWN. I AM A CERTIFIED MECHANIC AND SUGGESTED TO THE DEALER THAT THERE MAY BE AN ISSUE WITH THE SPEED CONTROL MODULE, THEY DENIED ANY ISSUES OF SUCH. MY WIFE EXPERIENCED THIS SEVERAL TIMES AND AT ONE TIME CAUSING HER TO ALMOST BE HIT MY AN ONCOMING TRAIN. LUCKILY SHE WAS SMART ENOUGH TO IMMEDIATELY THROW IT INTO NEUTRAL AND BRAKE, THE TRAIN CAME WITHIN INCHES OF THE TRUCK. AGAIN FORD DENIES KNOWING OF ANY SUCK ISSUES WITH THE ACCELERATION. I BELIEVE THIS IS A MAJOR SAFETY HAZARD AND SHOULD BE RESOLVED BEFORE SOMEONE IS KILLED DUE TO THE LACK OF INTEREST ON FORDS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227784May 14, 2008
ENGINE AND ENGINE COOLING
PLUG BLOWN OUT OF HEAD!!!!!!! COST 250 DOLLARS TO FIX.......... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227479May 12, 2008
VEHICLE SPEED CONTROL, EQUIPMENT:ELECTRICAL
OUR 2002 F-150, CAUGHT ON FIRE UNDERNEATH THE HOOD SATURDAY 5/10/08 EVENING AFTER BEING PARKED FOR 45 MINUTES AT OUT HOME. WE BELIEVE IT HAD TO DO WITH THE FORD RECALLS OUT ON THE SPEED CONTROL SWITCH. IT STARTED WHERE THE BRAKE FLUID IS LOCATED AND BURNED TO THE MASTER CYLINDER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10226645May 5, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE # 3 SPARK PLUG SHOT OUT OF THE MY FORD F150 5.4 V8 TRITON ENGINE. THERE ARE NOT ENOUGH THREADS TO HOLD THIS IN CORRECTLY. THIS NEEDS TO BE RECALLED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226591May 4, 2008
ENGINE AND ENGINE COOLING
BLEW OUT TWO SPARK PLUGS AND ALMOST GOT REARENDED ON THE HIGHWAY BY A TRACTOR TRAILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225023April 19, 2008
STRUCTURE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
MY VEHICLE HAS A WATER LEAK THAT IS GETTING THE GEM MODULE WET AND THIS HAS RESULTED IN THE WIPERS FAILING, THE POWER WINDOWS TO FAIL, THE HEATER FAN STAYS ON AFTER THE KEY IS REMOVED FROM THE IGNITION, AND THE ENGINE RUNS VERY ROUGH AND STALLS RESULTING IN ME LOSING THE POWER STEERING AND PUTTING THE VEHICLE IN A DITCH, THE WIPERS STOPPED WORKING DURING A RECENT HEAVY RAIN AND I HAD TO PULL ONTO THE SIDE OF THE INTERSTATE FOR OVER 30 MINUTES. FORD CUSTOMER SERVICE CLAIMS THEY NEVER HEARD OF THE PROBLEM BUT I FOUND OUT THEY ISSUED A TECHNICAL SERVICE BULLETIN 98-9-13 TO THE DEALERS ABOUT THIS AND ALSO FORD SPECIAL MESSAGE #15773 FOR THIS PROBLEM. THE DEALER WANTS OVER $1,100.00 TO FIX .THIS PROBLEM IS IN 1997-2002 FORD F150 AND EXPEDITIONS. I FEEL THAT THE LOSS OF WIPERS AND SUDDEN LOSS OF POWER STEERING AND POWER BRAKES IS A BIGGER SAFETY HAZARD THAN THE CURRENT RECALL ON THE CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223256April 3, 2008
ENGINE AND ENGINE COOLING
THE #4 SPARK PLUG BLEW OUT OF MY 2002 FORD F150. IT HAPPENED TWICE WITHIN 2 WEEKS OF EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223310April 3, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY FORD 2002 F 150 SUPERCREW CAUGHT FIRE AND BURNED IN MY DRIVE WAY IT HAD NOT BEEN DRIVEN IN 24 HOURS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222597March 28, 2008
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD
I HAVE HAD THE 02' F150 JUST OVER ONE YEAR AND HAVE HAD PROBLEMS WITH THE WINDSHIELD LEAKING INTO THE CAB. I HAVE FOUND THAT THIS IS A COMMON PROBLEM IN THE 97' TO 03' F150 MODEL VIA FORD FORUMS AND OTHER INTERNET GROUPS. THIS LEAK SHORTS OUT THE FUSE PANEL CAUSING THE LOSS IN POWER IN VARIOUS EQUIPMENT INCLUDING THE WINDSHIELD WIPERS. THIS SHORT HAS ALSO CAUSED THE INSTRUMENT PANEL TO FAIL CAUSING THE COMPUTER TO NOT READ WHAT GEAR THE TRUCK IS IN WHICH HAS CAUSED THE TRUCK NOT TO START OR STOP RUNNING WHILE THE TRUCK IS IN OPERATION. THE ONLY WAY THE FIX THE PROBLEM IS TO HAVE THE WINDSHIELD REMOVED AND RESEALED AS WELL AS REPLACING THE FUSE PANEL REPLACED. OTHERS AS WELL AS I HAVE HAD TO HAVE OTHER REPAIRS MADE DUE TO THE LEAK INCLUDING THE INSTRUMENT PANEL, STARTER, RELAY, ALTERNATOR, AND THE IGNITION SENSOR. I HAVE HAD TO MAKE THESE REPAIRS OUT OF POCKET AS NO MANUFACTURE RECALL HAS BEEN ISSUED, ONLY A SPECIAL SERVICE BULLETIN. FORD HAS BEEN CONTACTED ABOUT THIS ISSUE BUT HAS STATED THAT IT IS NOT A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221868March 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
DRIVING 2002 FORD F-150 AND SUDDENLY ENGINE LOST POWER AND MADE POPPING SOUNDS. THIS HAPPENED ON VERY BUSY STREET NEARLY GOT REAR-ENDED AS POWER DRAMATICALLY FELL OFF. CHECKED ENGINE AND SPARK PLUG WAS BLOWN OUT AND COIL WAS DESTROYED ABOVE THE SPARK PLUG RIGHT UNDERNEATH FUEL RAIL. STRANDED ON SIDE OF BUSY ROAD FOR 2 HOURS UNTIL VEHICLE WAS TOWED TO DEALER. DEALER HAD TO USE HELIOCOIL AND REPLACED COIL COSTING APPROXIMATELY $600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221814March 19, 2008
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD
2002 F150 SUPERCREW LEAKY WINDSHIELD CAUSING ELECTRICAL PARTS TO GO ON AND OFF. I WISH FORD WOULD FIX THIS PROBLEM IM AFRAID TO TAKE THE FAMILY IN IT IN FEAR OF AN ELECTRICAL FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221740March 19, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 FORD F150. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT HAS HAD ISSUES WITH THE CRUISE CONTROL EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220840March 11, 2008
ELECTRICAL SYSTEM:WIRING
1. DRIVING APPROXIMATELY 35-40 MPH IN TOWN IN VEHICLE. VEHICLE HAS APPROXIMATELY 75,000 MILES. HEARD A LOUD EXPLOSION AND TRUCK IMMEDIATELY BEGAN TO SPUTTER. HAD TO PULL OVER. BARELY MADE IT TO AUTO SHOP A COUPLE OF MILES DOWN THE ROAD. 2. DIAGNOSED AS A BLOWN SPARK PLUG WHICH DAMAGED THE BLOCK, HEAD AND ENGINE. THE AUTO REPAIR COMPANY TOLD ME THAT ONLY FORD DEALER COULD REPAIR THIS DAMAGE. ESTIMATED AT $3500 TO $4000 TO REPAIR. 3. HAVE YET TO DECIDE WHAT TO DO, AS WE STILL OWE A SUBSTANTIAL AMOUNT OF MONEY ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219659February 29, 2008
VEHICLE SPEED CONTROL
FORD'S RECALL ABOUT CRUISE CONTROL FIRES HAS BEEN ON CNN THREE TIMES IN THE LAST FEW YEARS. I HAVE TAKEN MY VEHICLE TO THE DEALER EACH TIME WHEN THE FIRST TWO RECALLS CAME OUT. EACH TIME I WAS TOLD BY THE FORD DEALER THAT THEY DID NOT HAVE THE NECESSARY PARTS TO MAKE THE REPAIR. I ASKED THEM TO CALL ME WHEN THE PARTS CAME IN. I PHONED PHIL WHITE FORD ON SEVERAL OCCASIONS AFTER THAT AND WAS ALWAYS TOLD THEY STILL DID NOT HAVE THE PARTS. NOW I HAVE A NEW FORD, SAME RECALL. IT APPEARS THEY ARE STILL USING THE DEFECTIVE CRUISE CONTROL PART THAT HAVE BEEN USED FOR THE PAST 6 OR SO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219749February 29, 2008
SEAT BELTS:FRONT
BOTH THE DRIVER AND PASSENGER SEATS POP OPEN DURING RIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219635February 28, 2008
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE DASH LIGHTS WOULD STAY ON WHEN VEHICLE OFF. DOOR LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING. AND WHILE THE TRUCK WAS OFF. VEHICLE WOULD BE COMPLETELY DEAD WHEN GO TO START. AFTER REPLACING WITH A NEW BATTERY, TRUCK WOULD NOT START. HAD A TOW TRUCK COME AND WHEN HE TRIED TO START IT, IT STARTED RIGHT UP. AFTER HE SHUT OFF, IT WAS COMPLETELY DEAD WOULD NOT START. TOOK TRUCK TO GARAGE. IT TOOK MECHANICS 5 HOURS TO FIND THE PROBLEM. AFTER CHECKING ALL THE RELAYS AND FUSE BOXES, ETC. IT ENDED UP TO BE THE FUSEBOX UNDER THE DASH. THE FUSEBOX WAS CORRODED AND DETERIORATING DUE TO WATER DAMAGE, WHICH WAS CAUSING THE ELECTRICAL PROBLEMS. THE MECHANIC SAID THERE WAS SOME TYPE OF LEAK FROM THE WINDSHIELD CAUSING WATER TO ENTER THE FUSEBOX. THUS CAUSING THE FUSEBOX DAMAGE. THE MECHANICS REPLACED THE FUSEBOX AND A RELAY. I DO HAVE THE OLD ONE THAT WAS DAMAGED. HE SAID THE WINDSHIELD NEEDS TO BE TAKEN OUT TO BE RESEALED ON REINSTALLING. WHICH NEEDS TO BE DONE YET. HE SAID I WAS LUCKY NOT TO HAVE ANY MAJOR PROBLEMS WHILE DRIVING OR SHORTING WHICH COULD LEAD TO A FIRE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217779February 12, 2008
ENGINE AND ENGINE COOLING
SPARK PLUG EJECTION ON 2002 FORD F150 5.4L V-8 ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217582February 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 FORD F150 NEEDED TO HAVE THE TRANSMISSION REBUILT. MY OVERDRIVE LIGHT WAS BLINKING ON AND OFF AND I LATER FOUND OUT THE ENTIRE TRANSMISSION NEEDED TO BE REBUILT. I'VE BEEN READING ONLINE FROM SEVERAL PEOPLE WHO HAVE HAD THIS SAME PROBLEM. IT SEEMS LIKE FORD HAS SOME TYPE OF PROBLEM WITH THIS YEAR. I DON'T UNDERSTAND WHY THERE CAN NOT BE A RECALL IN REGARDS TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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