Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11680912August 15, 2025
BACK OVER PREVENTION, SUSPENSION
The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the rear-end of the vehicle was making an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was determined that the rear-end had failed and needed to be replaced. The dealer was contacted and informed the contact the vehicle was not covered under a related recall or under an extended warranty. The vehicle was repaired by the independent mechanic. Additionally, the contact stated that while reversing, the rear-view camera image was black. The contact stated that while reversing and towing a trailer on one occasion, the failure recurred, causing the tailgate of the vehicle to hit the trailer, and the tailgate sustained damage. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the following day. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680865August 15, 2025
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were hesitating while operating, before becoming inoperable. While driving in the rain, it was difficult to see due to the failure. The vehicle was taken to the local dealer and repaired under NHTSA Campaign Number: 23V163000 (Visibility). The vehicle was repaired, but the failure recurred. The vehicle was taken to another Ford dealer, Ted Britt Ford of Chantilly Service (4175 Auto Park Cir, Chantilly, VA 20151); to be diagnosed, and the wiper arms were replaced for not working properly. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The manufacturer stated the repairs were outside of the warranty or recall parameters. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680666August 14, 2025
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that while in reverse and reversing out of the driveway at 5 MPH, the vehicle detected that a door was being opened and activated the safety feature and shifted the vehicle into park. While the safety feature was activated, the gear shifter was over-shifted, and the gear shifter remained in reverse. The dealer was contacted and notified of the failure. The dealer confirmed there was no recall on the VIN related to the power train. Additionally, parts for the recall repair was not yet available. The vehicle was towed to a certified mechanic and was in the process of being diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that there was no recall on the VIN for the powertrain. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680631August 14, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My truck completely shut down while leaving the shop and I was only going about 6-10mph. The dash alert stated "fuel accessory" or something in orange, sorry, I panicked a little:) I took it to Bradley Ford the next day and they couldn't fix it as they didn't know the issue. This happened a second time, but didn't shut off completely, it just felt like I was running out gas (full tank). I do live in Lake Havasu City, Az and it's hot here so I don't let my truck go below 1/2 tank hoping this will help avoid a major accident. Thank you! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680396August 13, 2025
EXTERIOR LIGHTING
Very premature headlight failure that ford refuses to acknowledge or repair under warranty. One headlight is more than $1200. Major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680365August 13, 2025
EXTERIOR LIGHTING
The DRL has gone out on one of my headlights. The other has started to flicker. This is uncovered by their extended warranty and over $1600 per side to replace. It is becoming common to see many 2021-2023 with LED reflector headlamps with burned out DRL. It is an unserviceable part as well. Only can replace the entire assembly but no warranty will cover it as lighting is exempt as standard wear items.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679830August 11, 2025
EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS
The contact owns a 2021 Ford F-150. The contact stated that the vertical daytime running lights on the driver’s and passenger’s side failed to operate as needed. Upon investigation, the contact discovered that the headlight module needed to be replaced. The manufacturer was notified of the failure, and the contact was informed that the repair would be an out-of-pocket expense to replace the headlight module because the failure was not covered under recall or warranty. The vehicle was not repaired. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679705August 10, 2025
STEERING
Getting multiple messages like service advancetrac, pre collision assistance not available, and steering assist fault. Vehicle makes noice randomly when turning but not every time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679138August 7, 2025
POWER TRAIN
Mostly when pulling out of parking lot but entering traffic at slow speeds complete loss of power for 4 to 5 seconds or longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678934August 6, 2025
POWER TRAIN
We had our truck in SEVERAL times when under warranty for repair because the truck back axle was jumping and jerking at low speeds (30-40). of course our luck, they can't find anything wrong. then it goes out of warranty and the back right axle goes out and it is undriveable. We repair it at an expense of 1400.00 in 2024 and now the other back axle went out and it cost 1200.00. Talking with other Ford owners and mechanics, this is a known issue and Ford isn't doing anything about it. Is there any help we can get in matter, Ford says there isn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678849August 6, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning light was illuminated. In addition, the transmission shuddered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678804August 6, 2025
BACK OVER PREVENTION: WARNINGS
Computer screen goes black. Sometimes this happen right when I start the truck, sometimes when put it in reverse and sometimes just while driving down the road. This started shortly after i purchased the truck in Feb 2025 and seems to be getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678800August 6, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving (on the highway or in town) get and error message "Intelligent Cruse Control Speed Sign Recognition Not Available" This results in the cruse control not adjusting for change in speed. Such as getting off a highway onto a side road, the Cruse Control continues at the old speed. It has been happening ever since early July 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678737August 6, 2025
UNKNOWN OR OTHER
On Sunday, [XXX], I was driving on a state highway in my 21 Ford F150 FX4 with my family. 67mph, 73 degrees sunny outside. The front portion of my moonroof/sunroof exploded, shooting glass shards internally all over my truck/passengers and externally into the bed of my truck, and into the boat I was towing. Multiple people had glass shards embedded in their skin. There were no other vehicles nearby, and there was no prior damage to the sunroof/moonroof of the vehicle. The truck gave no warning or signs of malfunction prior to the event. The sunroof was closed, and all windows in the vehicle were closed. On Monday morning ([XXX]), I took my truck to the local Ford service center, and they inspected it, shocked at the results. They filed a claim that Ford denied because the windows are not covered by my extended warranty. They wanted to charge me $ 4,000 for the repair/replacement of the glass and track. I have been on the phone with Ford Protection and Ford Customer Service (Aug 6th, 2025), trying to get something resolved, and Ford continues to deny responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11678599August 5, 2025
EXTERIOR LIGHTING
The DRL on the passenger side of my truck have already begun to go out, I have noticed a ton of these 14th generation F150's on the road with dead/dying DRL and mine began to die after 4 years and 61k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678473August 5, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black, and the message "Return Vehicle to Dealer for Camera Malfunction" was displayed on the infotainment screen. The vehicle was taken to a local dealer to be diagnosed, but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678299August 4, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black. Additionally, the contact stated while driving 5-8 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to restart, and the contact drove to the residence. The contact also stated that while driving from a complete stop, the vehicle sputtered. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,899.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677817August 1, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black intermittently. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 42,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677671July 31, 2025
UNKNOWN OR OTHER
About 1 hour into a commute, I attempted to connect to a call while using the Car Play function of the SYNC system. Upon connection, the speakers blasted as loud as they could possibly go, a terrible pulsing static sounds that scared me and the passenger and almost caused us to have an accident. The volume knob was indicating 0 and would not move and I could not lower the volume of the terrible sound. I pulled over and tried to restart the car a few times, but the sound would not stop until I left the car off for about 10 minutes. I've not connected my phone via Bluetooth or Car Play since for fear that the sound may return when I am not expecting it, startle me and cause an accident. Though I am not certain of the cause. After about 10 minutes of the sound, I also noticed that the speakers were getting hot and I could smell the electronics or wiring overheating. I have a video of the sound but the dealer could not replicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677579July 31, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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