Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10283786September 12, 2009
ENGINE AND ENGINE COOLING:ENGINE
THE SPARK PLUGS ARE BEING BLOWN OUT OF CYLINDER HEADS ON ALL SIZE TRITON ENGINES. THIS OCCURRED ON MY 2002 FORD F150, AND ON MY FATHER IN-LAWS EXPEDITION. THIS WAS ON A TRITON V-8 AND V-10S. WHEN I TOOK IT TO THE DEALERSHIP IN FT WAYNE INDIANA THEY INFORMED ME THAT THIS IS COMMON ON THESE ENGINES I ALSO SPOKE WITH FORD CUSTOMER CARE AND THEY CLAIM THAT THIS IS COMMON. THEY WONT RECALL IT BECAUSE THEY CLAIM THAT THIS IS NOT A SAFETY ISSUE. I FEEL THAT THIS IS A SAFETY ISSUE BECAUSE IT DOES NOT SHUT OFF THE FUEL SUPPLY TO THAT CYLINDER. NOT TO MENTION IT JUST HAPPENS WITH OUT ANY SORT OF WARNING LUCKILY I WAS ABLE TO LIMP MY TRUCK TO THE CLOSEST FORD DEALERSHIP IN MY AREA. WITH MY FATHER IN -LAWS EXPEDITION HE WAS JUST OUTSIDE OF TOWN ON HIS WAY TO ARKANSAS WHEN HIS BLEW OUT. THE ONLY REMEDY IS A HEALY COIL OR REPLACE THE HEAD, THANKFULLY THE COIL IS REASONABLE IN COST BUT WONT LAST FOREVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283459September 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE WAS ALERTED BY THE FIRE DEPARTMENT THAT HIS VEHICLE WAS ON FIRE. AS A RESULT THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE HAS NOT BEEN INSPECTED BY A TECHNICIAN. THE CURRENT AND FAILURE MILEAGES WERE 140000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10283340September 8, 2009
FUEL SYSTEM, GASOLINE
TRUCK STOPPED AND IDLING AT STOP SIGN FOLLOWED BY LOUD BANG AND THUMPING NOISE. SHUT OFF TRUCK, AND LOOKED UNDER HOOD TO FIND SPARK PLUG HAD BLOWN OUT OF CYLINDER HEAD ALONG WITH COIL. THE SMELL OF FUEL WAS EVIDENT FROM THE OPEN HOLE IN THE CYLINDER HEAD. LUCKY THERE WAS NO FIRE WHEN THE PLUG WAS DISCHARGED. FORD WILL NOT DO ANYTHING TO REMEDY THE PROBLEM EVEN THOUGH THIS IS VERY COMMON IN THESE VEHICLES EVEN WITH THE ORIGINAL SPARK PLUGS. I WAS TOLD THAT THIS WAS MY MISTAKE FOR OVERTIGHTENING THE PLUGS. I HAVE NEVER CHANGED THE PLUGS NOR DOES FORD RECOMMEND THIS UNTIL 100,000 MILES. I BELIEVE THAT THE ISSUE IS WIDESPREAD ENOUGH TO WARRANT A RECALL, BUT THIS HAS NOT HAPPENED YET. AVERAGE PEOPLE CANNOT AFFORD THE $1,000 - $3,500 REPAIR THAT IS NECESSARY TO FIX THIS PROBLEM NOR SHOULD THEY BE REQUIRED TO WHEN IT IS A PROBLEM THAT FORD HAS KNOWN ABOUT AND REFUSED TO FIX. FORD IS PROVIDING AN INFERIOR PRODUCT AND WILL NOT TAKE RESPONSIBILITY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282354August 31, 2009
ENGINE AND ENGINE COOLING
EVENT.. I WAS DRIVING WEST BOUND ON THE 215 FREEWAY IN LAS VEGAS, NV. EXITING DURANGO ROAD. I SAT AT THE INTERSECTION WAITING FOR THE SIGNAL LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN, MOVING FORWARD, I WAS MAKING A LEFT HAND TURN GOING (10MPH) SOUTH BOUND ON DURANGO ROAD, JUST AT THAT TIME I HERD A LOUD POP NOISE. AS I WAS PULLING OVER, MY TRUCK (F150) WAS RUNNING ROUGH, I STOPPED, PUT IT IN PARK , SHUT THE ENGINE OFF, OPENED THE HOOD AND THERE SAT A COIL PACK INCLUDING THE SPARK PLUG ON TOP OF THE MOTOR. AFTER EVALUATING THE INCIDENT MORE, I NOTICE THAT THE COIL PACK AND SPARK PLUG CAME FROM THE PASSENGER SIDE ENGINE HEAD #THREE (3) CYLINDER. MY TRUCK HAS THE ORIGINAL MOTORCRAFT SPARK PLUGS IN IT SINCE 2002. NOT SURE WHY THE SPARK PLUG WOULD JUST POP-OUT. NICE JOB FORD!! FORD MANUFACTURES THE MOTOR (TRITON 5.4L) AND THE MOTORCRAFT SPARK PLUGS? SEEMS VERY SIMPLE WHOSE RESPONSIBILITY THIS IS. REPAIR COST''THE REPAIR SHOP IS ESTIMATING $2,500.00 HEAD REPAIR OR NEW ENGINE AT APPROXIMATELY $6,500.00 INC. LABOR. QUESTIIONS.. HOW IS THE CONSUMER GOING TO KNOW PRIOR TO THE SPARK PLUG POPPING OUT, TO SECURE IT? WHY ARE THE SPARK PLUGS POPPING OUT? NOT ENOUGH THREADS? HOW DO THE EXECUTIVES AT FORD SLEEP AT NIGHT KNOWING THAT THIS PROBLEM COULD TAKE SOMEONE'S LIFE AT ANY TIME? PERSONAL COMMENT.. WHEN THE SPARK PLUG OR THE COIL PACK WAS EJECTED FROM THE ENGINE HEAD, THIS COULD HAVE HIT THE FUEL RAIL AND STARTED A TREMENDOUS FIRE, LIKE A LOT OF PEOPLE IN THE US WE DON'T ALWAYS CARRY A FIRE EXTINGUISHER BECAUSE AN '!@#$% SPARK PLUG IS GOING TO POP OUT OF THE ENGINE HEAD AND START THE TRUCK ON FIRE. THIS IS RIDICULOUS!!!! FORD MOTOR COMPANY NEEDS TO OWN UP TO THERE MISTAKES BEFORE SOMEBODY LOOSES THERE LIFE. I AM NOT THE SUING TYPE OF PERSON, BUT IF ONE OF MY KIDS LOOSES THERE LIFE DRIVING MY TRUCK BECAUSE OF A SPARK PLUG PROBLEM AND FORD MOTOR COMPANY DID NOT TELL ME ABOUT IT, I AM AFRAID TO TELL YOU WHAT I WOULD DO. THIS IS NOT A THREAT JUST REALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282448August 31, 2009
ENGINE AND ENGINE COOLING
MY 2002 FORD F-150 HAS IN THE PAST TWO MONTHS EXPERIENCED THREE BLOWN/EJECTED SPARK PLUGS CAUSING THE DAMAGE AND NECESSARY REPLACEMENT OF "COILS". THIS POSED A POSSIBLE SAFETY HAZARD, AND I AM VERY UNHAPPY AT THE TIME AND COST I HAVE INCURRED SINCE THE INITIAL ONSET OF THIS PROBLEM, THAT APPARENTLY FORD HAS BEEN AWARE OF ALL OF THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280867August 18, 2009
ENGINE AND ENGINE COOLING:ENGINE
THERE WAS NO EVENTS LEADING UP TO OUR PROBLEM WITH OUR PICK UP TRUCK. I STARTED THE TRUCK AND HEARD A LOUD BANG AND THEN THE TRUCK SOUNDED LIKE IT WAS MISSING. WE FOUND OUT THAT THE 3RD SPARK PLUG ON THE PASSENGER SIDE OF THE MOTOR BLEW OUT. IT HASN'T BEEN FIXED YET IT HAPPENED YESTERDAY 8/17/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279898August 10, 2009
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. SHE OPENED THE HOOD AND NOTICED FLAMES. SHE EXTINGUISHED THE FLAMES AND STATED THAT THE FIRE ORIGINATED NEAR THE CRUISE CONTROL WIRES. THE MANUFACTURER STATED THAT IT WOULD TAKE FIFTEEN DAYS FOR THEM TO REACH A DECISION REGARDING HOW TO HANDLE THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277987July 22, 2009
ENGINE AND ENGINE COOLING
BLEW TWO SPARK PLUGS OUT OF THE HEAD ON TWO SEPARATE INCIDENTS ABOUT 3 MONTHS APART. HAD PLUG HOLE RETHREADED AND IT BLEW OUT AGAIN ABOUT THREE MONTHS LATER. HAD SLEEVE PUT INTO THE HEAD TODAY. HOPE THAT HOLDS IT BUT DOUBTFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276885July 15, 2009
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I OWN A 2002 FORD F150 WITH THE TRITON 5.4L V-8. I HAVE HAD SPARK PLUGS EJECT FROM 3 DIFFERENT CYLINDERS NOW AND FORD CLAIMS IT IS NOT A RECALL ISSUE. THIS PROBLEM HAS BEEN NOTED ON MANY OF THE FORD VEHICLES WITH THE TRITON 5.4 V-8. WHEN THE SPARK PLUG IS EJECTED FUEL VAPOR CAN LEAK INTO THE ENGINE COMPARTMENT AND POSSIBLY CAUSE A FIRE. I HAVE NOT HAD THAT PROBLEM BUT I AM FRUSTRATED WITH FORD'S UNWILLINGNESS TO COVER A KNOWN PROBLEM WITH THEIR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275771July 4, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY 2002 FORD F150 TRUCK, WITH THE 5.4 LITER ENGINE, HAS HAD 2 FAILURES ON 2 DIFFERENT OCCASIONS IN THE SPACE OF 8 MONTHS. EACH TIME I WAS JUST DRIVING DOWN THE HIGHWAY AND A SPARK PLUG WAS BLOWN OUT OF THE HEAD, ALONG WITH THE COIL. (PLUG #3 THE FIRST TIME AND #7 THE LAST TIME.) THIS FAILURE CAUSED AN IMMEDIATE LOSS OF POWER. LUCKILY THE TRAFFIC WAS LIGHT EACH TIME, BEING LATE AT NIGHT, SO I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD TO DETERMINE THE PROBLEM, WHEREAS IF THE TRAFFIC HAD BEEN HEAVY, IT COULD HAVE CAUSED A MAJOR ACCIDENT BECAUSE OF THE IMMEDIATE POWER LOSS TO THE ENGINE, AND/OR A FIRE DUE TO IT PROXIMITY TO THE INJECTORS. THE DEFECTS WERE REPAIRED AT THE LOCAL FORD DEALERSHIP WHERE THE TRUCK WAS PURCHASED USING A THREADED INSERT INTO THE OLD HEAD AND A NEW COIL. TOTAL COST FOR BOTH REPAIRS WAS APPROXIMATELY $600, AT MY EXPENSE. I HAVE EMAILED FORD MOTOR COMPANY AND THEY RESPONDED SAYING THAT BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS OR CUSTOMER SATISFACTION PROGRAMS IT WOULD NOT BE FIXED BY FORD. I PURCHASED THIS VEHICLE NEW AND IT HAS BEEN METICULOUSLY MAINTAINED. I HAVE SEARCHED THE INTERNET AND HAVE FOUND THAT THERE ARE THOUSANDS OF THESE ENGINES WITH THIS PROBLEM. IT IS OBVIOUS FORD KNOWS OF THIS DEFECT IN THE HEADS AND REFUSES TO DEAL WITH IT. IF NOT BY RECALL, IT IS OBVIOUSLY A FACTORY DEFECT AND SHOULD BE DEALT WITH BY FORD AS THE INCIDENTS OCCUR. THIS IS A DANGEROUS SITUATION THAT SHOULD BE LOOKED INTO BECAUSE OF THE IMMEDIATE LOSS OF ENGINE POWER AND POSSIBILITY OF FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272402May 30, 2009
VISIBILITY
DRIVER SIDE WINDOW LEAKS/ HAS LEAKED WATER DURING LIGHT RAIN STORMS FAILURE IS SQUEALS AS DRIVING AT 50 MPH PRONE TO LEAK AND FUSE BOX IS RIGHT BELOW WINDOW NEW WINDOW SEAL WILL NEED TO BE INSTALLED AND YES OLD PART WILL BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269855May 25, 2009
ENGINE AND ENGINE COOLING
DRIVING ALONG A RIVER ROAD AT 35 MILES PER HOUR, AFTER A SHORT HIGHWAY DRIVE OF ABOUT 70MPH, A SPARK PLUG BLEW OUT OF THE #3 CYLINDER. WE WERE GOING CAMPING WITH OUR 2 YOUNG BOYS, SO DECIDED TO DRIVE THE TRUCK HOME. DURING THE DRIVE THE SMELL OF GASOLINE VAPOR WAS OVERPOWERING. WE HAD ONLY A 45 MILE DRIVE TO HOME. ON GETTING THE TRUCK HOME I POPPED THE HOOD AND TO MY HORROR THE EJECTED PLUG WAS STILL FIRING ON TOP OF THE VALVE COVER. THIS IS AN EXTREME FIRE HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269503May 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
FORDF150 2002 MODEL WAS DRIVING DOWN HWY 11W APPROXIMATELY 45 MILE AN HOUR AND HEARD LOUD BANG THE #5 SPARK PLUG HAD BLOWN OUT OF ENGINE SPITTING FUEL THE ENGINE IS 5.4 TRITION V8 IT BROKE THE COIL PACK AND BUSTED THE FUEL RAIL ON PICK UP TRUCK IS THE A RECALL ? OR NEEDS TO BE RECALLED ANY SUGGESTIONS AS TO HOW TO FIX THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268880May 15, 2009
ENGINE AND ENGINE COOLING
VEHICLE WAS IN THE DRIVE WAY AND CAUGHT ON FIRE BURNED COMPLETELY UP AND BLEW OUT TIRES. THERE IS A REPORT WITH THE FIRE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10268310May 10, 2009
ENGINE AND ENGINE COOLING:ENGINE
I OWN A2002 FORD F150. IT HAS ABOUT 80,000 MILES AND IT BLEW A SPARK PLUG OUT OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267856May 6, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD F150. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER SUDDENLY HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. SHE INITIALLY THOUGHT THAT THE MUFFLER FAILED. THE VEHICLE DID NOT STALL OR OVERHEAT. SHE DROVE THE VEHICLE TO A MECHANIC, WHO STATED THAT A SPARK PLUG BLEW OUT DUE TO THE ALUMINUM HEAD ON THE ENGINE. THE MECHANIC PERFORMED A HEALIE CORE AND REPLACED THE PLUG. THE VEHICLE DROVE NORMALLY FOR OVER A YEAR BEFORE THE FAILURE RECURRED. WHILE DRIVING 65 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE ENGINE. SHE DROVE APPROXIMATELY ONE MILE AND THEN HAD THE VEHICLE TOWED TO THE FORD DEALER. THE MECHANIC STATED THAT THE VEHICLE HAD A DEFECTIVE CYLINDER, WHICH CAUSED IT TO BLOW OUT THE SPARK PLUGS. THE MECHANIC FURTHER STATED THAT IT WAS A VERY COMMON ISSUE AND NO RECALL WAS AVAILABLE. THE CONTACT IS WAITING FOR A CALL BACK FROM A FORD SUPERVISOR. SHE BELIEVES THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIR. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267790May 5, 2009
VEHICLE SPEED CONTROL
PER OUR CAUSE AND ORIGIN INVESTIGATOR THE CAUSE OF LOSS TO THIS VEHICLE WAS DIRECTLY RELATED TO RECALL # 05S28. HARLEYSVILLE INSURANCE HAS PAID OUR INSURED FOR THE 2002 FORD F150 AS IT WAS DEEMED A TOTAL BURN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10267791May 5, 2009
VEHICLE SPEED CONTROL
PER OUR CAUSE AND ORIGIN INVESTIGATOR THE CAUSE OF LOSS TO THIS VEHICLE WAS DIRECTLY RELATED TO RECALL # 05S28. HARLEYSVILLE INSURANCE HAS PAID OUR INSURED FOR THE 2002 FORD F150 AS IT WAS DEEMED A TOTAL BURN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10265184April 13, 2009
ENGINE AND ENGINE COOLING
LEADING UP TO THE SPARK PLUG BEING BLOWN OUT OF MY FORD F-150 WITH A 5.4 L MOTOR, I HEARD A DISTINCT TICKING SOUND THAT RESEMBLED AN EXHAUST MANIFOLD LEAK. DRIVING ON THE HIGHWAY AROUND 75 MILES PER HOUR, TWO HOURS INTO MY DRIVE THE TICK BECAME LOUDER AND FINALLY A POP CAME FROM UNDER THE HOOD. I THEN PULLED OVER AND LEFT THE TRUCK IDLING. LOOKING UNDER THE HOOD I SEE THE COIL OVER PACK VIBRATING A LOT AND THEN I SHUT THE TRUCK OFF AND UNPLUGGED THE COIL OVER PACK AND OUT CAME THE COIL OVER PACK AND ATTACHED A SPARK PLUG. THE COIL OVER PACK WAS BROKEN DUE TO THE FORCE OF THE PLUG BEING BLOWN OUT. I AM NOW IN THE PROCESS OF TOWING MY TRUCK HOME WHICH IS 3 HOURS TO DO THE REPAIR NECESSARY TO FIX THE PROBLEM. TO FIX THE PROBLEM I AM LOOKING TO INSTALL A THREAD INSERT IN HOPES OF SAVING A LOT OF MONEY. THIS IS THE CHEAPER EASIER WAY TO FIX IT FOR I DO NOT WANT TO REPLACE THE HEAD MYSELF NOR DO I WANT FORD'S INVESTING THOUSANDS TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263989April 2, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING 35 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. HE SLAMMED ON THE BRAKES AND REAR-ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE CHEST PAINS FROM STRIKING THE STEERING COLUMN AND HIS LEG SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY BY THE INSURANCE COMPANY, BUT THEY WERE UNABLE TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE INSURANCE AGENT DETERMINED THAT THE VEHICLE WAS DESTROYED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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