Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10297161December 28, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE NUMBER 7 AND 8 SPARK PLUGS HAVE BLOWN OUT OF THE CYLINDER HEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE SPARK PLUGS MISFIRED BECAUSE THERE WAS NOT ENOUGH THREAD TO HOLD THE SPARK PLUGS IN PLACE. SPARK PLUG NUMBER 8 AND REPLACED AND NUMBER 7 WAS IN THE PROCESS OF BEING REPLACED. THE FAILURE MILEAGE WAS 94,227.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295988December 15, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F150 SPARK PLUG FAILED. *NJ THE CONSUMER WAS CHARGED $2,600 TO FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295710December 14, 2009
STRUCTURE
I OWN A 2002 FORD F150 SUPER CREW PICKUP TRUCK. SHORTLY AFTER PURCHASING THIS TRUCK IT DEVELOPED A LEAK IN THE WINDSHIELD. THE WINDSHIELD WAS REPLACED UNDER WARRANTY AND WAS LEAK FREE FOR ABOUT 2 YEARS. THE LEAK RETURNED AND DURING SOME HEAVY RAIN STORMS I HAVE HAD CHRONIC ELECTRICAL PROBLEMS DUE TO WATER LEAKING IN THE WINDSHIELD AND RUNNING DOWN BEHIND THE DASHBOARD AND GETTING INTO THE ELECTRICAL COMPONENTS. I HAVE HAD THE INTERIOR LIGHTS COME ON WITH NO ONE IN OR NEAR THE TRUCK. AT THE SAME TIME, SOME OF THE DASH INDICATOR LIGHTS WERE ON VERY DIM. I HAD TO DISCONNECT THE BATTERY TO GET THE LIGHTS TO TURN OFF. I RAN THE HEAT IN THE TRUCK FOR A FEW HOURS TO DRY IT OUT AND IT SEEMED TO TEMPORARILY CURE THE LIGHTING PROBLEM. I ALSO HAD A PROBLEM STARTING THE TRUCK IN THE RAIN. I TURNED THE KEY TO THE START POSITION AND NOTHING HAPPENED. I GOT IN THE TRUCK THE NEXT DAY AFTER THE RAIN STOPPED AND IT STARTED WITHOUT A PROBLEM. I TOOK THE TRUCK TO A LOCAL GLASS SHOP AND HAD SOME SEALER PUT ON THE TOP RIM OF THE WINDSHIELD TO TRY AND STOP THE LEAK. IT DID NOT WORK. I WAS TOLD BY THE GLASS SHOP THAT THE ONLY WAY TO SEAL THE WINDSHIELD PROPERLY WAS TO REPLACE IT DUE TO THE FACT THAT THE WINDSHIELDS NOW ARE GLUED IN AND THE GLUE IS WHAT SEALS THEM. I AM RELUCTANT TO REPLACE THE WINDSHIELD AGAIN BECAUSE THE FIRST REPLACEMENT WINDSHIELD DID NOT SOLVE THE PROBLEM. I MAY SPEND SEVERAL HUNDRED DOLLARS ON A NEW WINDSHIELD AND STILL HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295392December 11, 2009
ENGINE AND ENGINE COOLING
2002 FORD F-150 5.4 V8 - ORIGINAL FACTORY SPARK PLUG BLEW OUT OF CYLINDER NO. 3 UNDER NORMAL DRIVING USE. VEHICLE HAS 78,000 ORIGINAL MILES ON THE ENGINE AND PLUGS AND FORD DOES NOT RECOMMEND CHANGING THE SPARK PLUGS IN THIS ENGINE FOR THE FIRST 100,000 MILES. SERVICE MANAGER AT THE FORD DEALERSHIP WHERE TRUCK IS BEING REPAIRED INDICATED THAT THIS IS A COMMON ISSUE WITH THIS MOTOR, HOWEVER THE REPAIR IS NOT COVERED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294961December 8, 2009
ENGINE AND ENGINE COOLING:ENGINE
WELL THE EVENTS LEADING UP TO THE FAILURE....THERE WERE NONE WE WERE DRIVING BACK HOME WHEN ALL OF A SUDDEN POP AND THERE GOES MY #3 SPARK PLUG. WELL I WAS STRANDED FOR TWO HOURS OR MORE UNTIL I GOT MY TRUCK TOWED TO MY HOUSE. THE ESTIMATED PRICE ON A REPAIR FOR THAT IS $1700 TO TAKE THE CYLINDER HEAD APART AND INSTALL AN INSERT AND THAT PRICE IS JUST FOR LABOR NO CHARGE ON PARTS YET. THIS IS A COMMON PROBLEM THAT IF YOU LOOK ONLINE YOU WILL SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. WE NEED TO MAKE FORD STAND UP FOR THEIR MISTAKE BEFORE SOMEONE LOOSES THEIR LIFE DO TO AN OPEN SPARK AND FUEL BEING PRESENT AND EXPOSED WHEN THE SPARK PLUG BLOWS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293906November 29, 2009
ENGINE AND ENGINE COOLING
FORD TRITON 5.4 SPARK PLUG EJECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293356November 24, 2009
ENGINE AND ENGINE COOLING
2002 F150 FORD TRITON SPARK PLUG EJECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293430November 24, 2009
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2002 FORD F150 WITH MICHELIN LTX/MS TIRES SIZE 265/70/R17. THE CONTACT STATED THAT ALL FOUR OF HIS TIRES WERE CRACKING ALONG THE SIDEWALL WHICH HE RECOGNIZED IN NOVEMBER 2009. THERE ARE NO FAILURES TO DATE. THE ATTEMPTED TO RETURN THE DEFECTIVE TIRES TO THE STORE WHERE HE PURCHASED THEM; HOWEVER, THE MANUFACTURER STATED THAT THEY WOULD REPLACE THEM AT HIS EXPENSE. THE CURRENT MILEAGE WAS 44,041. THE FAILURE MILEAGE WAS 44,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292004November 12, 2009
ENGINE AND ENGINE COOLING
I GOT IN THE TRUCK AND STARTED IT, THERE WAS A FUNNY NOISE AND A LOUD BANG. I SHUT OFF THE TRUCK AND SAW SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE NEAR THE WINDSHIELD. I LOOKED UNDER THE HOOD AND DECIDED IT NEEDED TO GO INTO THE SHOP. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THE SPARK PLUG HAD BLOWN OUT OF THE BLOCK OF THE TRUCK, THEY TRIED TO PUT IT BACK IN BUT THE HEAD HAD BEEN STRIPPED AND THE COIL WAS CRACKED. WE WERE THEN ADVISED THAT THE TRUCK NEEDED A NEW HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291550November 9, 2009
VEHICLE SPEED CONTROL
MID SEPTEMBER 2009 THE CRUISE CONTROL ON MY FORD F-150 TRUCK FAILED TO COME ON. NOVEMBER 6, 2009 I WENT TO WINCHESTER FORD, WINCHESTER, VA TO SEE IF THE SWITCH WAS UNDER RECALL AND TOLD NO. I WAS SHOWN WHERE THE CRUISE CONTROL SWITCH IS LOCATED AND TOLD THE BEST THING TO DO WAS UNPLUG IT IF I WASN'T GOING TO PAY TO REPLACE IT. I PURCHASED A NEW SWITCH FROM THE PARTS ROOM WHEN LEAVING THE FORD GARAGE. ON SUNDAY, 11/8/2009 I UNPLUGGED THE SWITCH AND FOUND EVERYTHING COVERED IN BRAKE FLUID. I PLUGGED THE SWITCH BACK IN TO STOP ANY FLUID FROM SPRAYING OUT ONTO THE ENGINE. I WILL HAVE TO FIND SOMEONE TO REPLACE THE SWITCH BECAUSE I AM PHYSICALLY UNABLE TO DO THE WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291573November 9, 2009
ENGINE AND ENGINE COOLING
02' FORD F150 TRITON V8 5.4 1. LOUD TAPPING NOISE FROM MOTOR. 2. & 3. SPARK PLUG BLOWN OUT OF THE HEAD. SO FAR THIS HAS HAPPENED TWICE. NEW SPARK PLUG, NEW COIL PACK, HEALY-COIL PACK, 4 HRS OF MY TIME WORKING ON THIS P.O.F.S... THERE SHOULD BE A RECALL ON THIS BECAUSE IT SEEMS TO BE HAPPENING ON ALL THE FORD TRUCKS OUT THERE. ONLY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291329November 7, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 FORD F150 SUPERCREW HARLEY DAVIDSON EDITION WITH A TRITON 5.4 L ENGINE. I PLACED THE TRUCK IN DRIVE AND HEARD A POP AND THEN A CONTINUED RHYTHMIC POPPING. I OPENED THE HOOD AND COULD TELL AIR WAS COMING FROM THE #4 CYLINDER. I TURNED OFF THE ENGINE AND INVESTIGATED FURTHER. THE SPARK PLUG HAD BLOWN COMPLETELY OUT OF THE HEAD AND BROKE THE IGNITION COIL ATTACHED TO THE SPARK PLUG WIRE. SO FAR THIS IS THE ONLY INCIDENT FOR ME BUT AFTER RESEARCHING ONLINE, FOR POSSIBLE REPAIRS SOLUTIONS, I FOUND THAT THIS IS WAY TOO COMMON OF A PROBLEM WITH THESE FORD ENGINES. I AM ONLY GLAD IT HAPPENED WHILE I WAS PULLING OUT OF MY GARAGE. IF THAT HAD HAPPENED AT SPEED ON THE HIGHWAY WITH THE ENGINE TEMPERATURE UP THERE COULD HAVE BEEN A SERIOUS SITUATION. AFTER READING ALL THE PROBLEMS SO MANY OTHERS HAVE HAD, I AM AFRAID OF WHEN THIS COULD HAPPEN AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291169November 5, 2009
ENGINE AND ENGINE COOLING
2002 FORD F150 5.4L,SPARK PLUG BLEW OUT OF ENGINE WHILE DRIVING, GAS SMELL AND SPARKS IN ENGINE COMPARTMENT. THIS HAS HAPPENED TWICE TO ME, 11-25-08 AT 70K MI WITH ORIGINAL FACTORY PLUGS CLY #3 PASSENGER SIDE AND 11-03-09 AT 82K MI WITH THE REPLACEMENT NGK PLUGS CLY #4 DRIVERS SIDE. THIS SHOULD BE A RECALL VERY HIGH RISK OF UNDER HOOD FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289214October 21, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F150. HIS VEHICLE WAS PARKED FOR OVER TWENTY-FOUR HOURS IN THE DRIVE-WAY WHEN THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE MILEAGE WAS 167,000. UPDATED 12/08/09. *LJ THE CONSUMER DID STATE THAT HE HAD PROBLEMS WITH THE CRUISE CONTROL, DUE TO A SHORT AND HAD NOT USED IT SINCE. THE FIRE DEPARTMENT STATED THE CAUSE OF THE FIRE WAS THE CRUISE CONTROL. UPDATED 12/10/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10287362October 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE THE CONTACT WAS DRIVING 75 MPH SHE SUDDENLY HEARD A LOUD POPPING SOUND IN THE ENGINE AND IMMEDIATELY THE VEHICLE SHUT OFF. A LOCAL MECHANIC STATED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 100000. UPDATED 11/13/09. *LJ UPDATED 11/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287110October 12, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2002 FORD F-150 LIGHTNING, I WAS DRIVING ONE DAY AND THE SPARK PLUG SHOT OUT OF THE ENGINE DUE TO LACK OF THREADS TO HOLD THE SPARK PLUG IN. THE VEHICLE WAS REPAIRED USING A TIME-SERT KIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286426October 6, 2009
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 2002 FORD F-150. THE SEAT BELTS WILL NOT REMAIN LATCHED INTO THE BUCKLE. THE DRIVER-SIDE SEAT BELT AND BUCKLE WERE REPLACED AT AN EXPENSE OF $53.00. AFTER THE SEAT BELT AND BUCKLE WERE REPLACED, THE FRONT SEAT BELT FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED; HOWEVER, SINCE THE WARRANTY EXPIRED, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285714September 29, 2009
ENGINE AND ENGINE COOLING
APPARENTLY THE NHTSA MUST NEED MORE COMPLAINTS OR A DEATH TO INVESTIGATE THIS ISSUE. SECOND PENDING FIX 9-23-2009 95,000. AFTER HAVING READ ALL THESE COMPLAINTS AND RELIVING THE SAME PROBLEMS AGAIN THROUGH THIS WEBSITE, AND I'M SURE MANY MORE UNDOCUMENTED COMPLAINTS. I AM NOW ON MY SECOND FIX. FIRST TIME 3 SPARK PLUGS THROUGH THE ENGINE. HAD EXTENDED WARRANTY SO FORD DID A BAND AID FIX ( SURPRISE ) NOW HERE WE ARE A YEAR LATER AND WE NEED SURGERY $4900 JUST TO PUT A NEW HEAD ON ONE SIDE. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR A KNOWN DEFECT. THE OPPORTUNITY FOR FIRE AND/OR DEATH IS VERY HIGH AND YET THIS PROBLEM IS NOT IMPORTANT TO ANYONE EXCEPT FOR LETTING FORD GET RICH ON THEIR KNOWN DEFECT. SAD GOV SITE THIS IS JUST A VENT PAGE NEVER TO HANDLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285236September 25, 2009
STRUCTURE
I HAVE A 2002 FORD F-150. IT STARTED TO LEAK WHEN IT RAINS. THE PROBLEM IS THE BEZEL COVERING THE PLACES WHERE THE GLASS IS ATTACHED TO THE TRUCK - THE BRACKETS WHERE THE SCREWS GO HAVE CRACKED AND THE GROMMETS AROUND THE BOLTS HAVE FAILED. I WANT TO FIX THE ITEM, BUT I HAVE LEARNED THAT THE NECESSARY PART (THE PLASTIC BEZEL FOR THE BACK WINDOW) IS ON NATIONAL BACKORDER, BECAUSE SO MANY OF THEM HAVE FAILED THERE ARE NO MORE AVAILABLE. IT SEEMS TO ME THAT IF SOMETHING IS BREAKING SO MUCH THAT NO ONE HAS THE REPAIR PARTS, THEN THIS SHOULD BE AN ITEM FOR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285103September 24, 2009
SEAT BELTS
DRIVER'S SEATBELT SIMPLY DISCONNECTS ITSELF OFTEN WITHOUT EVEN BEING TOUCHED AT ALL, WHILE DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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