Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10324432April 8, 2010
ENGINE AND ENGINE COOLING
MY 2002 FORD F-150 WITH TRITON 4.6 LITER ENGINE BLEW THE #4 PLUG ON SUNDAY MORNING. AFTER IT SPENT 3 DAYS IN THE DEALERSHIP TO REPAIR THE PROBLEM, IT THEN BLEW THE #2 PLUG THE VERY SAME NIGHT I PICKED IT UP ON 4/7. NOW I HAVE FOUND THAT THIS IS A VERY COMMON AND WELL KNOWN PROBLEM IN THE 1997 TO 2008 FOR ENGINES WITH ALUMINUM HEAD THREADS. FORD IS NOT TAKING RESPONSIBILITY FOR THIS DESIGN FLAW. IT IS A HUG PROBLEM THAT NEEDS TO BE ACKNOWLEDGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324163April 7, 2010
VEHICLE SPEED CONTROL
FORD F150 TRUCK, FIRE FROM CRUISE CONTROL SWITCH. THE TRUCK HAS NOT BEEN DRIVEN IN OVER 24 HRS. IT CAUGHT ON FIRE (UNDER THE HOOD ONLY)IN OUR DRIVEWAY. WE USED A WATER HOSE TO EXTINGUISH IT QUICKLY. NOT SURE HOW MANY PARTS HAVE BEEN DAMAGED FROM FIRE. LUCKILY WE CAUGHT IT BEFORE ANY MAJOR DAMAGE OCCURRED. THIS SWITCH WAS REPLACED 3 WEEKS AGO AT A FORD DEALER DUE TO LAST FORD RECALL. HOWEVER THE LAST TIME THE TRUCK WAS DRIVEN THE CRUISE CONTROL WAS USED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10323665April 4, 2010
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTED FROM ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321853March 24, 2010
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2002 FORD F150 WITH A 4.6L TRITON V8 AT 65 MILES PER HOUR, WHEN ALL OF A SUDDEN MY MOTOR MADE A LOUD BANG AND THE WAS BANGING NON STOP. I WAS UNABLE TO PULL OVER IMEDIATLY BECAUSE I WAS ON THE PA TURNPIKE AT A NARROW POINT. I PULLED OVER A LITTLE DOWN THE ROAD AND AFTER A EXSPENSIVE TOW I LEARNED THAT THE #3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. THE MECHANIC FIRST TRIED TO REPAIR IT WITH A SELF TAPPING SPARKPLUG REPALCEMEN THREAD BUT THE DAMAGE WAS TO EXTENSIVE. NOW HE IS GOING TO TRY A HELI COIL IF THAT DOESN'T WORK I'M TOLD I WILL NEED A NEW HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321580March 23, 2010
VEHICLE SPEED CONTROL
2002 FORD F150 BURNED DOWN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10317896March 8, 2010
VEHICLE SPEED CONTROL
ON FEBRUARY 26, 2010 MY GIRLFRIEND AND I ALONG WITH OUR KIDS WERE DRIVING TO SAN DIEGO, CA. AS WE WERE SPEEDING UP TO PASS A SLOW SEMI-TRUCK MY TRUCK GOT STUCK ON THROTTLE, I STARTED TO PANIC ASKING MY GIRLFRIEND TO CHECK AND SEE IF THERE WAS A WATER BOTTLE STUCK UNDERNEATH THE BREAK PEDAL, SHE CHECKED, ALSO PANICKING BECAUSE WE HAD OUR CHILDREN ASLEEP IN THE TRUCK. I TRIED TO PUSH ON THE BRAKE BUT IT WAS REALLY TOUGH TO PUSH DOWN ON AND THE TRUCK WOULDN'T SLOW DOWN, WE STARTED TO PANIC EVEN MORE. I STARTED DRIVING OFF TO THE SHOULDER OF THE RODE AS I POPPED THE GEAR INTO NEUTRAL AND TURNED OFF THE TRUCK. I PUT THE TRUCK IN PARK AND TURNED IT BACK ON AFTER A FEW MINUTES AND THE RPM'S WHERE REVVING AT 6,000 AND THE BREAK PEDAL WAS STILL VERY HARD TO PUSH ON. I TURNED THE TRUCK OFF AGAIN. I STARTED PUSHING ON THE GAS PEDAL, TO SEE IF I COULD LOOSEN IT, WHILE THE TRUCK REMAINED OFF. I TURNED IT BACK ON FOR THE SECOND TIME AND IT WAS RUNNING NORMAL AGAIN. I HESITATED PUT IT BACK IN DRIVE. IT SEEMED TO BE RUNNING FINE SO WE WERE BACK ON THE ROAD. MY GIRLFRIEND AND I WERE PRETTY SHAKEN UP UNTIL WE GOT TO OUR DESTINATION IN SAN DIEGO. THIS HAS NEVER HAPPENED TO ME BEFORE. I HAVEN'T TAKEN MY TRUCK IN TO GET CHECKED TO SEE WHAT COULD OF CAUSED THAT TO HAPPEN DUE TO FINANCIAL HARDSHIP AT THE MOMENT. WE ARE CONSTANTLY DRIVING THE TRUCK EVERY WHERE, SO I DON'T WANT THIS TO HAPPEN AGAIN. SO IF THERE'S ANY WAY THAT YOU GUYS CAN CHECK THIS OR FIND OUT THE SOLUTION TO THIS PROBLEM IT WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313160February 26, 2010
FUEL SYSTEM, GASOLINE
2002 FORD F-150.THE CONSUMER RECEIVED NOTICE IN THE MAIL ABOUT RISK OF FIRE IN SOME VEHICLES. *DT THE CONSUMER STATED HER VEHICLE CAUGHT ON FIRE A FEW YEARS AGO. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10314599February 26, 2010
ENGINE AND ENGINE COOLING
SPARK PLUG BLOW OUT IN 2002 FORD TRITON ENGINE. IN PAST 3 YEARS HAVE HAD 2 SPARKPLUGS BLOW OUT WHILE TRAVELING APPROX 65MPH. PROBLEM CORRECTED BY RETAPPING AND REPLACING THE PLUG AT APPROX $700 REPAIR EACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310917February 16, 2010
ENGINE AND ENGINE COOLING
#3 SPARK PLUG BLEW OUT OF THE HEAD GOING 65 MPH. $500- REPAIR BILL TO PLACE A HELICOIL. TALKING TO SEVERAL MECHANICS, IT IS A COMMON PROBLEM WITH THE 5.4 FORD MOTOR. WHY HAS THERE BEEN NO RECALL OR SAFETY WARNING ISSUED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308052February 9, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND WATER WAS IN THE VEHICLE WHENEVER IT RAINED. THE WATER WOULD SHORT OUT THE ELECTRICAL BOXES IN THE VEHICLE WHICH HAD TO REPLACED AT HIS OWN EXPENSE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SEAL ON THE WINDSHIELD CAUSED THE DEFECT TO OCCUR. THE DEALER TOLD HIM THAT EVEN IF HE REPLACED THE SEAL IT WOULD NOT GUARANTEE THAT IT WOULD STOP THE LEAK. THE MANUFACTURER DIDN'T OFFER THE CONTACT ANY ASSISTANCE WITH THE REPAIR COST. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307257February 7, 2010
ELECTRICAL SYSTEM
2002 FORD F150. 4X4. 5.4 L V8. DRIVERS SIDE LEAKY WINDSHIELD. LEAK CAUSES CORROSION OF ELECTRICAL COMPONENTS UNDER DASH. THE GEM MODULE; WHICH CONTROLS MOST ALL ELECTRONICS ON THE DASH; RADION, 4X4, WIPERS, HEADLIGHTS CONTROLS, HEATING AND AIR CONDITIONING CONTROLS. DUE TO THE CORROSION OR THE GEM MODULE AND FUSE BOX ON DRIVERS SIDE OF VEHICLE THE STARTER WILL RANDOMLY ENGAGE ITSELF AS WELL. MANY OF THE RELAYS UNDER THE DASH ARE UNDER ABNORMAL CONDITIONS. DURING THE MALFUNCTION OF THE ABOVE TWO ITEMS THE RELAYS WILL "CHATTER" CONSTANTLY. ALL OF THE ABOVE CONDITIONS WILL HAPPEN WITH THE KEYS OUT OF THE IGNITION. WITH NO KEYS IN THE IGNITION THE FAN BLOWER WILL STILL RUN, HEADLIGHTS STAY ON ( IN AUTO POSITION). NUMEROUS OTHER ELECTRICAL PROBLEMS. THERE ARE NUMEROUS POSTINGS OR IDENTICAL TROUBLES ON THE INTERNET. COUNTLESS FORD MECHANICS WILL TELL OF SAME TROUBLES. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303284January 30, 2010
ENGINE AND ENGINE COOLING
2002 FORD F150 BLEW THE SPARK PLUG OUT OF THE HEAD WHEN STARTING ENGINE. GASOLINE FUMES IN CAB VERY STRONG, HAD TO EXIT VEHICLE, DISABLE SPARKPLUG COIL TO KEEP FROM HAVING A SERIOUS GASOLING FIRE ON MY HANDS...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300472January 20, 2010
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2002 FORD F150 WHICH WAS PURCHASED BRAND NEW IN 2002. WHILE DRIVING 35 MPH HE HEARD A DINGING NOISE IN THE VEHICLE. HE ASSUMED THAT IT WAS HIS SEAT BELT WARNING ALARM; HOWEVER, HE WAS UTILIZING THE SEAT BELT. LATER THAT EVENING, HE SHUT THE VEHICLE OFF AND THE HEATING ELEMENT CONTINUED TO OPERATE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO REPLACE THE FUSE AND THE RELAY. THE FAILURE PERSISTED AND UPON FURTHER INVESTIGATION, HE FOUND THAT THE FRONT WINDSHIELD WAS LEAKING ON THE DRIVER'S SIDE ONTO THE FUSE PANEL. THE LOCAL FORD DEALER ADVISED HIM TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300467January 20, 2010
ENGINE AND ENGINE COOLING
2002 FORD F-150 5.4 V8 - SPARK PLUG BLEW OUT OF CYLINDER NO. 3 UNDER NORMAL DRIVING USE. VEHICLE HAS 98,000 ORIGINAL MILES ON THE ENGINE. I HAVE FORD EXTENDED SERVICE PLAN ON THE VEHICLE, ALTHOUGH THE LOCAL DEALER SAID THIS IS NOT COVERED UNDER THE WARRANTY, AND WANTS TO CHARGE ME $4500.00 TO REPAIR. WHEN I CALLED THE SALESMAN TO INQUIRE ABOUT THE ESP, HE SAID THAT THE 5.4 IS KNOWN TO HAVE THOSE PROBLEMS WITH THE SPARK PLUG, SO WHY WILL FORD NOT STAND UP AND ACCEPT RESPONSIBILITY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299527January 12, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACTIVATE THE CRUISE CONTROL, IT DID NOT WORK. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS LEAKING WHICH CAUSED THE FAILURE. HE WAS ALSO TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL 05V388000, VEHICLE SPEED CONTROL. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. HE CALLED THE MANUFACTURER AND A REPRESENTATIVE CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE WAS APPROXIMATELY 115,730. THE FAILURE MILEAGE WAS APPROXIMATELY APPROXIMATELY 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298995January 11, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 FORD F-150 CREW CAB. WHILE DRIVING APPROXIMATELY 3 TO 5 MPH THE SPARE TIRE FELL FROM UNDERNEATH THE BED OF THE VEHICLE. THE CONTACT COULD SEE FROM THE REAR VIEW MIRROR THAT THE BRACKET THAT HOLDS THE SPARE TIRE IN PLACE HAD BROKEN. THE DEALER INFORMED THE CONTACT THAT THE SPARE TIRE BRACKET WAS NOT A PART OF THE WARRANTY AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT IS CONCERNED THAT THE SAFETY RISK COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298728January 8, 2010
ENGINE AND ENGINE COOLING
I OWN A 2002 F-150 4X4 IT HAS 79K MILES AND HAD THE ORIGINAL FORD PLUGS IN IT. I WAS STRANDED A LONG DISTANCE FROM HOME WHEN THE TRUCK SPIT A SPARK PLUG OUT DESTROYING THE COIL. SMOKE AND FUEL CAME OUT FROM THE ENGINE COMPARTMENT AND NOT KNOWING WHAT WENT WRONG I THOUGHT THE TRUCK WAS ON FIRE. I HAD THE TRUCK TOWED TO A FORD DEALERSHIP WHERE THEY SAID YES THAT'S A BUMMER. THEY FIXED IT WITH AN INSERT AND SAID THERE IS NO GUARANTEE IT WONT HAPPEN AGAIN TO THAT CYLINDER OR THE OTHER ONES!! NOT FEELING COMFORTABLE LEAVING TOWN IN MY TRUCK NOW, I FIND OUT THIS SPARK PLUG ISSUE IS SO COMMON THAT THERE ARE SHOPS IN MY LITTLE AREA THAT FIX ONE TO TWO OF THESE PROBLEMS A WEEK! I'M SURE FORD DON'T EVEN KNOW ABOUT THESE VEHICLES. SO I CONTACTED FORD DIRECTLY AND WAS TOLD THE SAME THING EVERYONE ELSE IS BEING TOLD ACROSS THE COUNTRY SORRY CANT HELP YOU!! BUT WE HAVE GREAT INCENTIVES ON NEW VEHICLES!! I WAS TOLD THE PREVENTABLE FIX FOR THIS PROBLEM IS TO REPLACE THE SPARK PLUGS MORE OFTEN ALTHOUGH DUE TO THE CYLINDER HEAD DESIGN THIS IS ONLY A POSSIBLE BANDAGE NOT A PERMANENT FIX AND IT COULD STILL HAPPEN. FORD AND CHEVROLET REPRESENT HISTORY. I KNOW TIMES ARE BAD BUT STAND UP FOR YOUR PRODUCT BE AMERICAN!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298301January 5, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 FORD F150. SHE STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCK WOULD NOT FUNCTION CORRECTLY. SHE HAD TO USE A SCREWDRIVER TO OPEN AND CLOSE THE DOOR. THE NECESSARY REPAIRS WERE MADE TO THE VEHICLE BY THE DEALER. LATER, THE REAR PASSENGER SIDE DOOR LOCK WOULD NOT FUNCTION AND THE LATCH AND LOCKING MECHANISM WOULD NOT OPERATE NORMALLY. NO REPAIRS WERE MADE TO DATE TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298380January 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
IN MY CASE THERE WERE THREE SEPARATE OCCURRENCES WHERE MY SPARK PLUGS SHOT OUT OF MY ENGINE. THE FIRST TIME IT HAPPENED ON THE HIGHWAY CRUISING ALONG ABOUT 70 MPH. I ACTUALLY THOUGHT I BLEW A TIRE.THIS WAS AT NIGHT SO IN THE MORNING I CHECKED IT OUT WITH A FRIEND'S HELP AND SAW THE PLUG SITTING RIGHT WHERE IT WASN'T SUPPOSED TO BE. SO WE WENT AND BOUGHT A NEW PLUG AND COIL PACK AND THREADED IT BACK IN AND BELIEVE IT OR NOT IT STAYED THERE AND STILL IS THERE TODAY. THIS FIRST TIME WAS ROUGHLY 3 1/2 YRS AGO. THE NEXT TIME IT HAPPENED WHILE MY SAME FRIEND WAS DRIVING MY TRUCK TO HIS HOUSE BUT THIS TIME IT WAS A DIFFERENT PLUG AND WE WEREN'T SO LUCKY THREADING IT BACK IN. THE THREADS WERE STRIPPED OUT SO WE HELICOILED IT BACK IN OURSELVES AND IT IS STILL THERE TODAY. THIS SECOND TIME WAS ROUGHLY 2 YRS AGO. THE LAST TIME HAPPENED IN A PARKING LOT RIGHT AS I STARTED MY TRUCK UP.THE PLUG ACTUALLY HIT THE UNDERSIDE OF THE HOOD WHEN IT BLEW. SO AGAIN I BOUGHT A NEW PLUG AND COIL PACK AND LUCKILY IT THREADED BACK IN AGAIN. SO NOW I AM VERY GUNSHY NATURALLY EVERYTIME I DRIVE IT. TO PROPERLY CORRECT THIS PROBLEM IT WOULD COST A SMALL FORTUNE AND TO SELL IT AS IS WHO WILL BUY IT. ALSO ON THIS SAME VEHICLE MY TRANSMISSION BLEW AT 39,000 MILES WHEN THE WARRANTY RAN OUT AT 36,000 NATURALLY I WAS TOLD THERE WAS NOTHING THEY COULD DO. THAT COST ME $3,500 AND A WEEK STRANDED. I HAD TO HAVE A NEW TRANSMISSION INSTALLED AT A DEALERSHIP. THE TRUCK IS A F150 HARLEY DAVIDSON EDITION. IT NOW HAS ROUGHLY 94,000 MILES ON IT. THE DATES ARE ALL APPROXIMATE ALONG WITH THE MILEAGE WHEN THEY OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297542December 30, 2009
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2002 FORD F-150 PURCHASED NEW SEPTEMBER 2002. WHILE DEPRESSING THE CLUTCH, THE VEHICLE WOULD NOT ENGAGE NOR SHIFT INTO GEAR. A TECHNICIAN FROM THE FORD DEALER CONCLUDED THAT THE SLEIGH CYLINDER HAD FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 67,000 . THE CURRENT WAS 136,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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