Ford F-150 Complaints (2023)

402 consumer complaints on file.

#11572642February 18, 2024
VEHICLE SPEED CONTROL
Cruise control button only requires 1 touch to engage. old system required to turn on and then set. it would be to bad, however button is on left side of wheel and is easily accidently engaged. It has happened many times in 2 months of ownership. Dealer and ford won't act. this thing will engage i have had approaching curves and even stop signs. I'm very disappointed with 2 aspects of truck remote tailgate drop another hazard and cruise control. please notify ford of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572195February 15, 2024
WHEELS, SUSPENSION:MULTIPLE AXLE
The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including burns, bruises, and neck and shoulder pain. The driver received medical attention in the emergency room. The air bags were deployed. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not informed about the failure. The failure mileage was approximately 178.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11571359February 11, 2024
POWER TRAIN
Burring noise coming from front end - seems 4 wheel drive partially engages approximately 2-5 miles down the road after a cold start. Hitting the 4x4 button and transitioning to 4x4 alleviates the noise. Seems to happen during cold weather. Reading online, it looks to be an issue affecting the IEW for the 4x4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571314February 11, 2024
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
IWE four wheel drive system is engaging while driving the vehicle. Rough shaking in the front end of vehicle and grinding noise while driving. Ford has acknowledged there is a defect but the truck is operating normally and they are trying to fix the issue. Initially I was told it was unsafe to drive , but now that they do not know how to fix the issues they told me to just drive it until it completely breaks down. This is very unsafe. The vehicle is a 2023 F150 with 6,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570373February 6, 2024
VEHICLE SPEED CONTROL
Vehicle accelerates at low speeds when applying brake. It has happened 3 times in the past 6 months. Dealer was contacted and said no reports of this issue were on file. Most recent incident resulted in a minor collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11570208February 6, 2024
POWER TRAIN, UNKNOWN OR OTHER
2 issues Issue 1 Cluster tripometer randomly resets miles and mpg. Images attached. See this link for more details [XXX] Issue 2 Power train continues to "slip" randomly. The excuse I get is that the computer is still "learning"... 8 months later? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569980February 5, 2024
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
When selecting the TOWING option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, ABS, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568869January 30, 2024
UNKNOWN OR OTHER
My truck worked fine for six months and then Ford did an update(power up) on December 14, 2023. On December 15, 2023 I took my truck to a dealership to find out why my phone,making and receiving calls, produced a static response. In order to make phone calls, I need to stop my vehicle, turn off the vehicle and open and close the door. Dealership techs had no idea why. Have talked to Ford Motors half a dozen times since then and was told Ford is aware of the problem, most likely caused by the December 14, 2023 update. Six weeks later and each time I have called I'm told that Ford is working on it. My call yesterday left me with the impression that Ford isn't all that interested in resolving the matter. Why isn't there a recall on this problem, since I'm told the static on cell phone calls through the sync 4 system is quite common.Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568123January 26, 2024
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11567878January 25, 2024
ELECTRICAL SYSTEM
While driving random chiming occurs intermittently. No fault recorded or seen on dash. Second issue has happened 3x since purchase, dash cluster shut down or cycled power or reset while driving. This to me is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567507January 24, 2024
UNKNOWN OR OTHER, STEERING, POWER TRAIN
When it’s below freezing, I am experiencing a loud humming/rumbling noise while driving. It last for a mile or two then stop. I haven't drove the vehicle much in fear or damaging anything. There are 2 other vehicle in my area experiencing the same issue & they have the same vehicle. I've been to dealer, they werent able to duplicate the issue but informed me a sales advisor there with the same truck is also having this issue but havent found a fix as it continues to happen. There are many compliants and videos online regarding this issue. Ford need to open an inverstigation into this issue and provide a recall/remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567337January 23, 2024
TIRES
The contact owns a 2023 Ford F-150 equipped with Hankook Tires, Tire Line Dynapro, Tire Size: 275/60/R20, DOT Number: [XXX] . The contact stated while driving at an undisclosed speed, the contact became aware that the tires were cupping. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the technician stated that the failure was a known issue. The tires were rotated however, the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 5,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567315January 23, 2024
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
We just purchased this truck through our business and have complained to the dealer. The dealer made a claim through Ford and Ford responded by stating they will not repair/replace the windshield. They claim that our issue with the extremely distorted view when the sun hits is caused by an outside force. This is extremely disappointing to say the least and leaves us with a bad impression/customer experience. This truck was delivered to us this way, brand new and we made the complaint right away. We have not had an incident yet, but as the sun is more apparent the probability of an accident becomes more likely. If there is anyway you can help, please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566582January 19, 2024
SERVICE BRAKES
I experienced a complete brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566340January 18, 2024
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, an abnormal squealing sound was coming from the front driver’s side tire. There was no warning light illuminated. The contact stated that the failure normally occurred while the temperature was below freezing. The vehicle would resume normal operation after switching back and forth from 2WD to 4WD. The vehicle was taken to a dealer where it remained for a month. The dealer later informed the contact that the defect was related to the IWE (Integrated Wheel End) that had failed to operate as needed. The contact was informed that there was no repair for the failure. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566293January 18, 2024
POWER TRAIN
There was a grinding noise coming from the front end. I took it to the shop and they told me it was the IWE, so they replaced it. 3 days later the same noise returned. They again told me the same part needed to be replaced and that it must have been a faulty part. Waited for 6 weeks to get the new part in then another 2 to get an appointment. They replaced it and then called me and said that it was still making the noise so that wasn't the issue. 4 wheel drive has never worked on the vehicle. Searching forums shows that many people have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566038January 17, 2024
POWER TRAIN
Rumbling vibration in the front end when driving in temps below 30 degrees F. Appears to start and stop intermittently. Searching F150 owner forums reveals numerous other owners experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565933January 17, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Ford F-150. The contact stated while driving 75 MPH, the Forward Collision Avoidance system engaged while there was no other vehicle nearby. Additionally, the contact stated that the vehicle turned off temporarily while driving on the same day. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The dealer performed several software updates: however, the failure reoccurred. The contact stated that while driving 65 MPH, the Forward Collision Avoidance system engaged while there was no vehicle nearby. The contact stated that the vehicle turned off temporarily later that day. The manufacturer was notified of the failure and a case was filed. The manufacturer advised the contact to take the vehicle back to the dealer, and to contact the NHTSA Hotline for assistance. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565811January 16, 2024
POWER TRAIN
The truck has a grinding noise in the front end that goes way after switching it into 4WD and then back to 2WD. The is also a smell of metal heating up. I took it to a Ford dealer to have it fixed. The dealer said it was a bad IWE and parts were on backorder. Once they came in I took the truck back to the dealer to have it repaired and they advised me that Ford had put a halt on them repairing the IWE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565662January 15, 2024
EXTERIOR LIGHTING
The headlights in cars that use these super bright ass lights are ridiculous! They need to be changed into normal headlights. The lights in auto parts stores say for offroad use only! The lights in cars now , they are brighter than the ones with the offroad use only warning. Please fix this crap. We can't see when there's oncoming traffic. It's going to cause much more than just accidents. Fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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