Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10573590March 19, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY/WIPER
SUNROOF SHATTERED, AFTER EXITING MY WORK PLACE PARKING GARAGE, AT 12:45PM, I SOON ENTERED THE ON RAMP TO THE LOCAL LOOP FREEWAY AND ACCELERATED TO ENTER THE FREEWAY AT APPROX. 25 MPH MY SUNROOF SHATTERED AND GLASS PARTICLES CAME INSIDE THE VEHICLE COMPARTMENT. LOUD EXPLOSION SOUND AND SMALL GLASS SHARDS GOT IN MY EYES, ON MY SKIN AND EVERYWHERE IN THE AUTOMOBILE. THE SUNROOF IS STILL BASICALLY INTACT AND BUDGED SLIGHTLY OUTWARD OR UPWARD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10568214March 10, 2014
ELECTRICAL SYSTEM
AS OF JANUARY 28, 2013 MY 2013 F-150 HAS CONTINUALLY HAD ELECTRICAL ISSUES RESULTING IN A DEAD BATTERY THAT HAS NOT BEEN CORRECTED AS OF TODAY, 3/10/2014. ERROR MESSAGES THAT ARISE INCLUDE " BATTERY SAVER ON' AND "AUDIO OFF" INDICATORS AND AFTER JUMPSTARTING THE VEHICLE WILL START WITH THE KEY IN THE "ON" POSITION AND IN SOME CASES SUCH AS MINE, THE VEHICLE WILL NOT SHIFT OUT OF 5TH GEAR UNTIL THE IGNITION IS CYCLED OFF AND THEN ON AGAIN. OVER THE COURSE OF THE PREVIOUS 2.5 MONTHS I HAVE HAD MY VEHICLE IN THE DEALERSHIP SERVICE DEPARTMENT 6 TIMES TOTALING OVER 30+ DAYS. THIS VEHICLE HAS LEFT ME STRANDED ON MULTIPLE OCCASIONS REQUIRING ME TO FIND SOMEONE TO JUMPSTART IT EACH TIME. THERE ARE AN INCREASING NUMBER OF COMPLAINTS ON THIS YEAR MODEL FOR THE EXACT SAME ISSUE WITH NO RESOLUTION FROM FORD. I HAVE UTILIZED EVERY POSSIBLE AVENUE TO GET THIS ISSUE RESOLVED AND AM HOPING THAT BY FILING THIS COMPLAINT I CAN BRING GREATER ATTENTION TO AN ISSUE THAT IS AFFECTING A GROWING PORTION OF F-150 OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567792March 7, 2014
ENGINE
I WAS ON MY WAY HOME FROM VISITING FAMILY AND WHILE PASSING A VEHICLE ON ROUTE 113 IN MARYLAND MY TRUCK SUDDENLY LOST POWER AND THE ENGINE BEGAN SHUDDERING WHILE ATTEMPTING TO ACCELERATE. THE ENGINE HAD REDUCED POWER AND CONTINUED SHUDDERING UNTIL I STOPPED TRYING TO ACCELERATE. LUCKILY, THERE WERE NO OTHER VEHICLES APPROACHING IN THE OPPOSITE DIRECTION AND I WAS ABLE TO ABORT PASSING THE SLOWER VEHICLE WITHOUT INCIDENT. THIS OCCURRED AT APPROX. 1600 ON A RAINY DAY. THE SYMPTOMS WENT AWAY AFTER APPROXIMATELY 10 MINUTES AND I HAD NO FURTHER ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567884March 7, 2014
POWER TRAIN
WHILE ENTERING TRAFFIC, FORM A STANDING START, THE TRUCK ACCELERATED FINE UNTIL SUCH TIME AS IT REACHED APPROXIMATELY 65 KLM/HR. OR APPROX. 40 MILES PER HOUR, WHEREIN IT LOST POWER DRAMATICALLY. IT DID NOT STALL, OR LOSE POWER STEERING, OR BRAKES, BUT THERE WAS ABSOLUTELY NO POWER WHATSOEVER TO THE DRIVE TRAIN. NONE.THIS HAPPENED ON A TWO LANE HIGHWAY, WHERE THE SPEED LIMIT IS 80 KLM/HR. OR 45 MILES PER HOUR. THERE HAD BEEN ON COMING TRAFFIC HEADED WEST, AND I WAS TURNING EAST, A LEFT TURN. THE ON COMING TRAFFIC WAS A WAYS AWAY, SO I HAD LOTS OF TIME AS FAR AS THE EAST BOUND TRAFFIC WAS CONCERNED, BUT UPON MAKING THE EAST BOUND LANE THE TRUCK LOST POWER. THERE WAS A SEMI BEARING DOWN ON ME HEADED EAST, SO I LEFT THE ROAD. THE SEMI PASSED ME WITHOUT INCIDENT, BUT JUST BARELY. ONCE AT THE SIDE OF THE ROAD I NOTICED A WRENCH ICON ON THE DASH. I TURNED THE ENGINE OFF, WAITED A FEW MINUTES, TURNED IT BACK ON AND WAS ABLE TO DRIVE ON. I LIVE IN ONTARIO, CANADA. I HAVE USED MY SISTER'S ADDRESS FOR YOUR FORM. I HOPE YOU DO NOT MIND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567454March 5, 2014
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THE SPARE TIRE WAS SMALLER THEN THE FACTORY TIRES THAT CAME ON THE VEHICLE. THE CONTACT FELT THIS WAS A SAFETY FAILURE BECAUSE THE CONTACT HAULED A TRAITOR CONSTANTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO ALERT THEM OF THE PROBLEM HOWEVER THEY DECLINED TO REPLACE THE TIRE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568387March 5, 2014
UNKNOWN OR OTHER
THE TRUCK WHEELS LOCKED UP AND ENGINE SHUT OFF WHILE TRAVELING AT APPROXIMATELY 40 MPH, COMING TO A VERY SUDDEN STOP. TRUCK WOULD NOT RESTART FOR ABOUT 5 MINUTES. DURING THIS MALFUNCTION THE TRUCK IS COMPLETELY UNCONTROLLABLE. THIS HAPPENED TWO MORE TIMES AND WAS AT A DEALER FOR DIAGNOSIS FOR SEVERAL WEEKS. UNABLE TO FIND ANYTHING, IT WAS RETURNED TO US. THE SAME THING HAPPENED AGAIN, THIS TIME CAUSING AN ACCIDENT BECAUSE THE TRUCK HIT A GUARD RAIL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567009March 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT WATER HAD ENTERED THE TURBO BOOSTER AND BUT THEY COULD NOT PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566744March 3, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WE WERE DRIVING DOWN THE E-470 AND HEAR WHAT SOUNDED LIKE AN EXPLOSION AND REALIZED OUR SUNROOF SPONTANEOUSLY EXPLODED FROM THE INSIDE OUT. FORD IS SAYING THEY ARE NOT RESPONSIBLE FOR THIS. THIS IS DANGEROUS AND HAS HAPPENED TO ALOT OF PEOPLE. SOMEONE NEEDS TO CHECK ON THIS PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563680February 10, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS ACCELERATING UP A HILL AT APPROXIMATELY 50 MPH WHEN A RAPID DECELERATION OCCURRED. I HAD TO QUICKLY MERGE ONTO THE SHOULDER IN ORDER TO AVOID BEING HIT FROM BEHIND. I THEN SHUT OFF THE VEHICLE, WAITED, COMPOSED MYSELF, RESTARTED THE VEHICLE, AND DROVE SAFELY TO WORK. I DID, HOWEVER, HAVE THE "CHECK ENGINE" ILLUMINATE ON MY WAY HOME AND SEEMED TO SENSE SOME STIFFNESS IN THE BRAKES. THIS SHOULD NOT HAPPEN IN A VEHICLE WITH 8000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563035February 5, 2014
POWER TRAIN
I WAS DRIVING IN HUMBLE WHILE IT WAS RAINING AND I ACCELERATED TO GET OVER TO THE NEXT LANE. WHEN I TRIED TO ACCELERATE MY TRUCK STARTED TO LOSE POWER AND THE ENGINE LIGHT STARTED BLINKING AND THE ENGINE SHUTTERED. I THEN LET GO OF THE GAS PEDAL AND PULLED OVER AND KILLED THE TRUCK. WHEN I CRANKED THE TRUCK BANK ON THE ENGINE LIGHT WAS OFF AND THE TRUCK DROVE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563103February 5, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHEN OUT TO TRUCK IN THE MORNING TO CLEAN SNOW OFF. I RETRIEVED A PAIR OF GLOVES OUT OF THE BACKSEAT AND NOTHING WAS OUT OF THE ORDINARY. IT WAS APPROXIMATELY 7 DEGREES F OUTSIDE. I THEN WENT INSIDE AND REMOTE STARTED THE TRUCK. AFTER A FEW MINUTES I WENT TO GET IN THE TRUCK, LOOKED IN THE REAR VIEW AND NOTICED THE MIDDLE, SLIDING REAR WINDOW WAS OPEN. I TURNED AROUND AND FOUND THAT THE CENTER GLASS WAS BROKEN AND HAD SHATTERED INTO THE TRUCK. THE TWO SIDE PANELS WERE BOTH COMPLETELY SHATTERED AND STILL INTACT. I TOOK THE TRUCK TO THE DEALER AND ASKED THE PARTS AND SERVICE DEPARTMENT IF THIS WAS SOMETHING THEY HAD HEARD OF. I TOLD THEM I FELT LIKE THE REAR DEFROSTER COMBINED WITH THE COLD EXPLODED THE WINDOW. THEY SAID THEY HAD NEVER HEARD OF THAT. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED AT A COST OF $1,420. I HAVE FILED A COMPLAINT WITH FORD AND AM AWAITING A CALL BACK AS THEY OPENED A CASE NUMBER FOR ME. AS THIS STANDS NOW IT LOOKS LIKE IT WILL COME OUT OF POCKET AND WILL BE FILED AGAINST INSURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562325January 31, 2014
ENGINE, VEHICLE SPEED CONTROL
WHILE ENTERING I-275 AFTER A FOOTBALL GAME, I WAS ATTEMPTING TO MERGE INTO TRAFFIC, AND THE ACCELERATION WAS NONE EXISTENT. I WAS NEARLY RUN OFF THE ROAD BY ANOTHER DRIVER. THE ACCELERATION FINALLY KICKED BACK IN AFTER APPROXIMATELY 5-7 SECONDS. THE PROBLEM CONTINUED INTERMITTENTLY EVEN AFTER THE VEHICLE WAS REPROGRAMMED BY FORD. SEVERAL MONTHS AFTER THE INITIAL OCCURRENCE, WHILE ATTEMPTING TO CROSS 3 LANES OF TRAFFIC, THE SAME PROBLEM OCCURRED AGAIN AND I WAS NEARLY T-BONED BY A SEMI AFTER IT STALLED IN THE MIDDLE OF THE HIGHWAY. AFTER SEVERAL SECONDS, THE ACCELERATION KICKED IN AND I NEARLY PLOWED OVER A PEDESTRIAN. FORD SEEMS TO BE OBLIVIOUS THAT THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561498January 26, 2014
ENGINE, VEHICLE SPEED CONTROL
I HAD BEEN DRIVING ON THE HIGHWAY IN THE RAIN FOR APPROXIMATELY 2 HOURS, WHEN I NEEDED TO PASS A SEMI-TRUCK AND PUSHED THE ACCELERATOR PEDAL TO ACCELERATE THE TRUCK STARTED TO SHUDDER AND STALL, WITH AN ACCOMPANYING FLASHING MIL LIGHT. I LET OFF THE ACCELERATOR AND THE MIL LIGHT BECAME STEADY. I PULLED OFF TO THE SIDE OF THE ROAD, SHUT-OFF THE TRUCK AND OPENED THE HOOD TO SEE IF THERE WAS ANY OBVIOUS CAUSE TO THE MISFIRE CONDITION...AND THERE WAS NOT. I RESTARTED THE TRUCK, BUT THE MIL LIGHT REMAINED ILLUMINATED STEADY. I DROVE CONSERVATIVELY HOME AND HOOKED UP MY CODE READER TO THE OBD-II PORT. IT SHOWED CODES OF P0300, P0305, AND P0306...THE FREEZE-FRAME DATA SHOWED THE CONDITION OCCURRED AT 65 MPH AND 2578 RPMS. I CALLED THE DEALER AND SETUP AN APPOINTMENT TO HAVE THE TRUCK INSPECTED. THE DEALER APPLIED FORD TSB 13-8-10 AS THE FIX (DON'T KNOW IF THIS WILL FIX THE MISFIRES OR NOT). MY TRUCK HAS THE 3.5L ECOBOOST MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561558January 26, 2014
ELECTRICAL SYSTEM
REPEATED PROBLEMS WITH CHECK ENGINE LIGHT, REDUCED POWER, AND POOR GAS MILEAGE. THE 2013 FORD F150 XLT CREW CAB WITH 3.5 V6 ECOBOOST HAS HAD REPEATED PROBLEMS WITH THE CHECK ENGINE LIGHT APPEARING AT ENGINE STARTUP OR WHILE DRIVING AT CITY OR HIGHWAY SPEEDS. THE CEL STAYS ON FOR SEVERAL DAYS THEN DISAPPEARS. IF THE CHECK ENGINE LIGHT IS ON THE ENGINE GOES INTO LIMP MODE WITH REDUCED POWER AND GETS EXTREMELY POOR GAS MILEAGE OF 11 MPG. THE VEHICLE HAS BEEN SERVICED BY 2 DIFFERENT FORD DEALERSHIPS 7 TIMES FOR THE SAME PROBLEM. THE LAST SERVICE TOOK 13 DAYS 12/20/2013-1/3/2014. A CASE WAS OPENED WITH FORD ON 12/14/2013 AND ASSIGNED TO A FORD REGIONAL REP. FORD REFUSES TO BUY BACK THE DEFECTIVE VEHICLE AND ASKS THAT THE TRUCK BE TAKEN BACK TO A FORD DEALERSHIP UNTIL THE PROBLEM IS RESOLVED. THIS IS A SAFETY ISSUE IN THAT THE DRIVER WILL THINK THERE IS AN ENGINE PROBLEM, BRAKE OR REDUCE SPEED AND POTENTIALLY CAUSE AN ACCIDENT. THE REDUCED ENGINE POWER DURING CEL IS A SAFETY RISK. COPIES OF SHOP INVOICES AND CASE NUMBER FROM FORD ARE AVAILABLE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560931January 22, 2014
FUEL SYSTEM, GASOLINE, ENGINE
VEHICLE WILL NOT START WHEN PARKED ON A DECLINE OF APPROXIMATELY 8% AND FUEL LEVEL BELOW 1/4 OF TANK OR LESS THAN 100 MILES ON FUEL WARNING INDICATOR. LOW FUEL WARNING LIGHT COMES ON AND VEHICLE WILL NOT START UNTIL ON LEVEL GROUND. I AM NOT COMFORTABLE TRAVELING OFF-ROAD OR IN MOUNTAINS IF FUEL LEVEL IS BELOW 1/4 TANK AS THIS ISSUE MAY CAUSE VEHICLE TO STALL RESULTING IN AN ACCIDENT OR BEING STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560597January 20, 2014
ENGINE
FORD ECOBOOST ENGINE. TRAVELING ON STATE HIGHWAY (ONE LANE IN EACH DIRECTION) AT ABOUT 45MPG (SPEED LIMIT WAS 55). I ATTEMPTED TO PASS A SLOWER CAR. I DEPRESSED THE ACCELERATOR AND MOVE INTO THE ONCOMING TRAFFIC LANE. AS I CAME EVEN WITH THE SLOWER CAR, THE ENGINE CUT OUT AND I WAS ONLY ABLE TO MAINTAIN A SPEED OF 40 TO 45 MPH. ANOTHER CAR PULLED IN RIGHT BEHIND ME TO ALSO PASS THE SLOWER CAR AT THE SAME TIME. A SEMI TRAILER CRESTED THE HILL AND WAS QUICKLY APPROACHING. I WAS UNABLE TO HIT THE BREAKS AND RETURN TO MY LANE OF TRAFFIC BECAUSE THE SECOND PASSING CAR WAS ACCELERATING QUICKLY BEHIND ME AND I WAS UNABLE TO ACCELERATE AT ALL BECAUSE THE ENGINE WAS STALLING. THE SECOND PASSING CAR REALIZED SOMETHING WAS WRONG AND HIT THE BREAKS ALLOWING ME TO ALSO SLIDE BACK IN LINE AS THE SEMI SHIFTED ONTO THE SHOULDER IN HIS LANE. WE WENT THREE-WIDE ON A TWO LANE HIGHWAY AT HIGHWAY SPEEDS. AFTER ABOUT A MINUTE, THE ENGINE WARNING LIGHTS WENT OUT ON THE DASH, THE ENGINE KICKED BACK IN. I WAS ABLE TO SAFELY PASS THE SLOWER CAR AND TRAVELED HOME. I TOOK THE TRUCK TO THE LOCAL DEALER FOR EVALUATION AND THEY TOLD ME THIS IS KNOWN TO HAPPEN DURING RAINY WEATHER. WEATHER AT TIME OF INCIDENT, PARTLY CLOUDY, AROUND 4:30 IN THE AFTERNOON. THIS IS THE THIRD TIME MY ENGINE HAS CUT OUT ON ME DURING ACCELERATION. THIS IS THE ONLY TIME TO NEARLY WRAP UP FOUR VEHICLES IN A NASTY WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560014January 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE MERGING INTO THE HIGHWAY, THE TRANSMISSION WARNING LAMP ILLUMINATED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559762January 14, 2014
ENGINE
WHEN HARD ACCELERATION, VEHICLE LOSSES ALL POWER AND WILL NOT ACCELERATE. THIS HAS ALMOST CAUSED A ACCIDENT THREE DIFFERENT OCCASIONS. FORD DEALER TELLS ME THEY CAN'T FIND A PROBLEM BUT THERE'S OTHER ECOBOOST OWNERS WITH THE SAME PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558361January 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS ND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558238January 2, 2014
ENGINE
WHILE DRIVING MY FORD ECOBOOST F-150 ON I-40 ON THE WAY TO WORK THIS MORNING I HAD A SEVERE LOSS OF POWER WHILE MERGING ONTO THE HIGHWAY. I HAD TO TAKE EVASIVE ACTION TO MISS OTHER TRAFFIC DUE TO THE SUDDEN LOSS OF POWER AND OTHERS HAD TO AVOID ME AS WELL. THIS WAS A VERY DANGEROUS AND SCARY SITUATION. I AM TAKING MY TRUCK TO THE DEALERSHIP FOR THEM TO LOOK AT THE PROBLEM. CONDITIONS WERE DAMP AND COLD THIS MORNING WHILE I WAS DRIVING. I THINK THIS MAY BE RELATED TO THE WET / DAMP CONDITIONS THAT AFFECT THE ECOBOOST ENGINES LOSING POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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