Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10592549May 19, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE VEHICLE WAS BEING REFUELED WHEN THE METAL STOPPER WITHIN THE FUEL TANK DID NOT ENGAGE AND FUEL SPILLED OUT OF THE FUEL TANK. THE CONTACT WAS UNABLE TO INSERT THE FUEL PUMP NOZZLE BECAUSE THE CAPLESS ENTRY POINT WAS BLOCKED BY THE METAL PIECE IN THE FUEL TANK. THE DEALER INFORMED THE CONTACT TO FORCE THE NOZZLE INTO THE FUEL TANK. THE CONTACT DID NOT HEED THE DEALER'S SUGGESTION. THE CONTACT WAS PLANNING TO HAVE THE FAILURE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588868May 16, 2014
WHEELS, TIRES
NOTICED AN "'S" SHAPED SPLIT ON SIDEWALL OF MICHELIN TIRE P265/70R17 113SDT M+S DOT APKP OOEX 4612. FOR FAMILY SAFETY CONCERNS REPLACED THE TIRE AT THE DEALER WHERE TRUCK WAS PURCHASED AND WAS CHARGED FULL RETAIL PRICE WITH NO OFFER OF WARRANTY CONSIDERATION OR PRORATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588563May 15, 2014
ENGINE
ENGINE STOPS ON HARD ACCELERATION ALL MOST GOT HIT ON MORE THAN ONE OCCASION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587430May 9, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
UNINTENDED ACCELERATION DESIGN DEFECT IN VEHICLES EQUIPPED WITH AN ELECTRONIC THROTTLE CONTROL SYSTEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587115May 7, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE DIRECTIONAL CONTROL LEVER ON THIS VEHICLE REQUIRES THE DRIVER TO ENGAGE THE LEVER MULTIPLE TIMES TO INDICATE A CHANGE FROM A RIGHT TURN TO A LEFT TURN AND VICE VERSA. FOR EXAMPLE, MAKING A LEFT TURN FROM ONE ROADWAY ONTO ANOTHER ROADWAY, AND THEN NEEDING TO MAKE A QUICK RIGHT TURN OFF OF THE 2ND ROADWAY REQUIRES THE DRIVER TO FIRST DISENGAGE THE LEFT DIRECTIONAL, AND THEN IN A 2ND MOTION, ENGAGE THE RIGHT DIRECTIONAL. IT IS NOT POSSIBLE TO MERELY MOVE THE DIRECTIONAL LEVER UP (TO INDICATE A RIGHT TURN) AFTER TURNING LEFT IN ONE FLUID MOTION. IT REQUIRES A) HOLDING THE LEVER DOWN TO INDICATE A LEFT TURN B) IN THE MIDDLE OF THAT TURN, HITTING THE LEVER RIGHT TWO TIMES TO INDICATE A RIGHT TURN. THIS IS CONTRARY TO HOW TYPICAL DIRECTIONAL LEVERS WORK. OFTEN IT IS NOT POSSIBLE TO SIGNAL YOUR INTENTIONS TO OTHER DRIVERS IN A TIMELY FASHION - OR, THE DRIVER MAY HOLD THE LEVER UP, THINKING HE HAS ENGAGED THE RIGHT DIRECTIONAL, BUT HAS MERELY DISENGAGED THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586398May 4, 2014
ENGINE AND ENGINE COOLING
ON FRIDAY MORNING, MAY 2, 2013 I PICKEDUP MY F150 FROM THE DEALER SERVICE DEPARTMENT AFTER THEY CLAIMED THAT THE PROBLEM WAS ISOLATED AND FIXED. I DROVE TO WORK WITHOUT ANY PROBLEMS, HOWEVER, IN THE AFTERNOON ON MY WAY HOME THE VEHICLE STALLED AND CUT OFF ON ME. THIS HAPPENED WHEN I ACCELERATED TO PASS ANOTHER VEHICLE. I WAS LUCKY TO GET TO THE CENTER TURNING LANE AND MAKE ACROSS TO A PARKING LOT WITHOUT INCIDENT. THIS IS THE THIRD TIME THIS VEHICLE STALLS ON ME, TWICE WHILE DRIVING, AND HAVE BEEN TOWED TO THE DEALER FOUR TIMES BECAUSE OF THIS ISSUE. THE MECHANIC AT THE DEALERSHIP CLAIMS THAT THE PROBLEM COMES FROM THE AFTERMARKET LIGHT BAR I INSTALLED AND CONNECTED TO THE TRAILER CONNECTOR. THIS CLAIM SOUNDS TOO RIDICULOUS TO EVEN CONSIDER IT TO BE THE FACT. I TRULY BELIEVE THAT THE PROBLEM IS THE ECOBOOST SYSTEM SINCE IT ONLY HAPPENS UPON ACCELERATION. CLEARLY THE DEALERSHIPS SERVICE DEPARTMENT OPTED TO BLAME THE VEHICLE OWNER AND NOT PUT REAL EFFORT TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586358May 3, 2014
SERVICE BRAKES
WHILE DRIVING ON A COUNTY HIGHWAY, PRESSED THE BRAKE PEDDLE TO SLOW FOR A BAD SECTION OF ROAD AND BRAKE PEDDLE WAS STIFF AND WOULD NOT DEPRESS. NO BRAKES. BRAKE LIGHT AND ERRORS SHOWED ON CONSOLE. NO PRIOR INDICATION THERE WERE PROBLEMS WITH THE BRAKES. USED THE EMERGENCY TO SAFELY BRAKE THE CAR TO CALL FOR ROADSIDE ASSISTANCE. CAR WAS TOWED TO THE DEALER. DEALER INDICATED THAT A VACUUM LINE HAD FALLEN OFF AND CAUSED THE NO BRAKE CONDITION. I WOULD HAVE THOUGHT THERE WOULD BE A REDUNDANT SYSTEM TO ALLOW THE BRAKES TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585860May 1, 2014
ENGINE AND ENGINE COOLING
WELL AFTER A WEEK OR TWO I NOTICED LIKE THREE DIFFERENT THINGS ON MY NEW 2013 FORD F-150. A SMELL COMING OUT OF THE AC AND HEATER, SOME DAYS ITS COLD AND SOME DAYS IT WAS HOT. IT WAS LIKE A BURST OF RUBBING ALCOHOL AND IT IS JUST LIKE A BURST THAT COMES OUT EVERY NOW AND THAN SOME DAYS MORE THAN OTHERS, ALSO WHEN I COME TO A STOP I NOTICE MY BRAKES MAKE A CLAPPING NOTICE RIGHT WHEN I COME TO A STOP, LIKE A FAN COMING TO A STOP. ALSO I NOTICE THE TRUCK DOES NOT RUN A SMOOTH AS IT DID THE FIRST TWO WEEKS. I HAVE TAKEN IT IN TWICE, BUT THEY SAY IT IS OKAY.I'M VERY CONCERN OF THE SMELL AND BECAUSE I FEEL SOMETHING IS WRONG, BECAUSE IT DOES NOT DRIVE AS SMOOTH. AM I CRAZY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585604April 29, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
UPON ACCELERATING FROM A STOP 4OR 5 LOUD KNOCKING SOUNDS WERE HEARD AND FELT, AND ENGINE POWER LOSS WAS EXPERIENCED. I LET OFF THROTTLE TO REDUCE KNOCKING SOUND,WHICH SOUNDED LIKE TURBO WASTEGATE POSSIBLY, AND ENGINE SHOOK AND HAD REDUCED POWER FOR SEVERAL MILES. TEMPERATURE OUTSIDE WAS WARM AND DRY. I HAD BEEN DRIVING VEHICLE FOR OVER AN HOUR BEFORE PROBLEM. IT HAS HAD REDUCED POWER AND MINOR SHAKING BEFORE,BUT NOTHING LIKE THIS. FORTUNATELY NO OTHER VEHICLES WERE COMING. I DO NOTICE WASTEGATE POPPING OFF ON SHORT,STEEP HILLS MORE LATELY. I HAVE THE ECOBOOST ENGINE. HAVE NOT BEEN TO DEALER YET, BUT HAVE APPT SOON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585041April 26, 2014
SERVICE BRAKES
AFTER DRIVING VEHICLE FOR 15 MILES IN HIGHWAY AND LOCAL TRAFFIC (TEMPERATURE 50; LIGHT RAIN), I PRESSED BRAKE PEDAL TO SLOW FOR LH TURN. PEDAL WAS VERY FIRM AND DIFFICULT TO PRESS. BRAKES DID NOT SEEM TO FUNCTION, YET ABS "CHATTERED" AS I PRESSED HARDER... AND THE TRUCK SLOWED. THERE WERE NO MALFUNCTION INDICATORS ON THE DASH. WHEN TURN WAS COMPLETE, I PRESSED BRAKE PEDAL AGAIN TO TEST THE BRAKES... SAME RESULT, BUT NOW BRAKE FAULT INDICATORS ILLUMINATED ON THE DASH. I PULLED OVER, STOPPED THE TRUCK, TURNED IT OFF, AND RESTARTED. MALFUNCTION LIGHTS CAME ON AND BRAKES FELT THE SAME. I CALLED DEALER FOR ADVICE, LEFT TRUCK RUNNING WITH MY FOOT ON THE BRAKE PEDAL. CONVERSATION WITH DEALER LASTED ABOUT 7 MINUTES. AS I HUNG UP THE PHONE, THE BRAKE PEDAL SUDDENLY "SOFTENED" AND FELT NORMAL. OPERATING THE BRAKES CONFIRMED NORMAL FUNCTION. I TURNED OFF THE TRUCK AND RESTARTED. MALFUNCTION LIGHTS DID NOT COME ON AND THE BRAKES OPERATED NORMALLY ON MY DRIVE TO THE DEALER... ABOUT 7 MILES IN LOCAL TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584225April 22, 2014
POWER TRAIN, ENGINE
DURING ACCELERATION TO HIGHWAY SPEED DURING RAINY WEATHER MY TRUCK EXHIBITED A POWER LOSS. THE CHECK ENGINE LIGHT STARTED TO FLASH AND THE ENGINE LOOSES POWER AND THE VEHICLE DECELERATED. THIS HAS OCCURRED 2 TIMES SINCE I HAVE OWNED THIS VEHICLE (SINCE DECEMBER 2013). I HAVE THE TRUCK IN THE SHOP NOW FOR ANOTHER ISSUE AND HAVE INFORMED THE DEALER OF THE INCIDENTS BUT HAVE NOT HEARD BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583423April 18, 2014
POWER TRAIN, ENGINE
DURING ACCELERATION TO PASS A CAR, MY TRUCK EXHIBITED A POWER LOSS. THE CHECK ENGINE LIGHT STARTS FLASHING AND THE ENGINE LOOSES POWER AND THE TRUCK DECELERATES. THIS HAS NOW HAPPENED 6 TIMES IN VARIOUS CONDITIONS. IN 3 INSTANCES THE ENGINE ALMOST STALLED. IT CONTINUED TO STUTTER UNTIL I PUT THE TRUCK IN PARK, SHUT THE ENGINE OFF AND RESTARTED. TWICE, THIS HAS HAPPENED IN CHICAGO TRAFFIC WHILE MERGING ONTO THE HIGHWAY AND RESULTED IN A VERY DANGEROUS SITUATION. I HAVE TAKEN MY TRUCK TO THE DEALER 4 TIMES BUT THEY SAY NO COMPUTER CODES WERE RECORDED. I HAVE CONTACTED FORD BUT THE REGIONAL CUSTOMER SERVICE MANAGER SAYS SHE HAS NEVER HEARD OF ANYONE WITH THIS PROBLEM BEFORE. THEY REFUSE TO DO ANYTHING ABOUT IT AND TOLD ME TO CONTINUE TO TAKE MY TRUCK TO THE DEALER WHEN THESE ISSUES OCCUR. MY TRUCK IS NOW 9 MONTHS OLD WITH 13,000 MILES ON IT. THE MOST RECENT OCCURRENCE WAS IN MARCH OF THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583315April 17, 2014
VEHICLE SPEED CONTROL
WHILE ACCELERATING TO ENTER THE HOV LANE (FAR LEFT) IN HEAVY TRAFFIC THE VEHICLE ACCELERATED ON ITS OWN TO 3500 RPM. BRAKING DID NOT OVER-RIDE THE ACCELERATION. SLOWED ON IT'S OWN AFTER 15 MILES OF 70 MPH DRIVING WITHOUT TOUCHING THE GAS PEDAL. THREE MONTHS LATER, WHILE ACCELERATING QUICKLY FROM A STOP, TO SLOW, TO START IN TRAFFIC, THE TRUCK ACCELERATED AGAIN ON ITS OWN. TAC READ 3500 RPM WHILE PULLED OVER IN AND OUT OF GEAR (N). SHOP UNABLE TO REPLICATE ISSUE AND HAVE BEEN TOLD TO DRIVE IT. THIS IS A COUNTY OF SANTA CLARA, CALIFORNIA FLEET TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579538April 14, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I WAS AT A COMPLETE STOP ON A MAIN STREET MAKING A LEFT TURN. TRAFFIC WAS COMING IN THE OPPOSITE DIRECTION AND I WAS WAITING FOR CLEARING WITHIN THE TRAFFIC IN ORDER TO MAKE MY LEFT TURN. THERE WAS AN OPENING IN TRAFFIC AND I STEPPED ON THE GAS TO ACCELERATE ACROSS THE LANE. AS I STEPPED ON THE GAS A MESSAGE ON MY DASHBOARD CAME ON STATING "LOW OIL PRESSURE" AND THE VEHICLE COMPLETED STALLED. I COMPLETELY LOST ALL POWER ON THE ENGINE AND ALSO THE STEERING WHEEL. THE VEHICLE DRIFTED ACROSS THE BUSY LANE AND BARELY MADE IT ACROSS THE LANE AS TRAFFIC WAS COMING DIRECTLY TOWARDS ME. MULTIPLE VEHICLES WERE COMING IN MY DIRECTION AND SOME HONKED THERE CAR HORN TO GET OUT OF THE WAY. THIS WAS EXTREMELY FRIGHTENING AS I HAD MY BABY WITH ME IN THE BACK SEAT. THE CARS WOULD HAVE CLEARLY HIT MY VEHICLE IF I HAD NOT DRIFTED ACROSS THAT LANE. THE TRUCK IS PRACTICALLY NEW AS IT BARELY HAS 6724 MILES. *TR UPDATED 10/8/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578951April 10, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS AT A STOP SIGN TURNING INTO A MAIN STREET, I ACCELERATED TO TURN INTO THE INTERSECTION WHEN I ATTEMPTED TO ACCELERATE THE TRUCK DID NOT DO ANYTHING. IT WAS REALLY NERVE WRECKING, I STEPPED ON THE GAS LIKE 3 TIMES UNTIL THE TRUCK FINALLY REACTED. I ALMOST GOT INTO A REALLY BAD ACCIDENT WHICH WOULD OF BEEN MY FAULT BECAUSE OF THE CARS DEFECT. THIS IS NOT THE ONLY TIME THAT THIS HAS HAPPENED TO ME, BUT IS THE MOST RECENT. THEY REALLY NEED TO DO SOMETHING ABOUT THIS! I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THAT THEY CANNOT DUPLICATE CUSTOMERS CONCERN. THIS IS A $43,000 TRUCK AND THINK THAT I SHOULD GET WHAT I HAVE PAID FOR NOT A LITTLE PIECE OF CRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577882April 7, 2014
ENGINE
THE ECOBOOST ENGINE LOOSES POWER ON TAKE OFF IN RAINY WEATHER. I HAS HAPPENED SIX TIMES. THE MOST RECENT WAS THIS MORNING 04/07/14. THE PROBLEM OCCURS WHEN THE TRUCK IS TAKING OFF FROM A STOP, SUCH AS TRAFFIC LIGHT OR STOP SIGN. THE MAIN PROBLEM SEEMS TO BE THE RAIN. AFTER DRIVING IN RAINY WEATHER FOR A PROLONGED PERIOD OF TIME THE TRUCK WILL NOT TAKE OFF FROM A DEAD STOP. THE ENGINE LOOSES POWER AND SHAKES VIOLENTLY. THIS MORNING WHILE TAKING ME DAUGHTER TO SCHOOL WE PULLED INTO TRAFFIC AND TRIED TO GET UP TO SPEED. THE ENGINE FAILED AND WE HAD TO PULL TO THE SIDE OF THE ROAD. THIS HAS BECOME A SAFETY ISSUE. IT WAS NOT RAINING THIS MORNING BUT I DID DRIVE FOR SEVERAL HOURS IN THE RAIN YESTERDAY. I HAVE CONTACTED THE DEALER AND THEY TELL ME MY TUCK ALREADY HAS THE FIX FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577224April 3, 2014
ENGINE, VEHICLE SPEED CONTROL
WHEN PULLING OUT INTO TRAFFIC FROM A STOP I EXPERIENCED A SUDDEN LOSS OF POWER FROM THE ENGINE. THE ENGINE SPUTTERED AND IT WOULD NOT ACCELERATE OR INCREAE RPM. AFTER PUMPING THE GAS PEDAL TWICE THE TURBOS FINALLY KICKED IN AND ALLOWED MWE TO ONCE AGAIN ACCELERATE. THIS LOSS OF POWER WHILE ENTERING THE ROADWAY NEARLY CAUSED A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576081March 31, 2014
POWER TRAIN
WHILE MAKING A LONG COMMUTE TO PORTLAND OR. FROM SEATTLE WA., VERY EARLY IN THE MORNING. IT WAS A VERY RAINY NIGHT, AND I WAS TRYING TO PASS A SEMI WHO WAS STRUGGLING TO GO UP A HILL, AS I PUSHED THE PEDAL TO PASS HIM QUICKLY, THE TRUCK SHUDDERED, THEN LOST ALL POWER AND THE CHECK ENGINE LIGHT WAS BLINKING. I AVOIDED THE TRUCK AND OTHER TRAFFIC AS I LIMPED THE TRUCK TO THE SIDE OF THE ROAD. I THEN TURNED THE TRUCK OFF AND IT WORKED AS IT SHOULD. LIGHT STAYED ON FOR A WEEK OR MORE. I VERY EASILY COULD HAVE GOTTEN IN A MAJOR ACCIDENT THAT MORNING, AND I STILL HAVE ISSUES WITH MY ENGINE LIGHT COMING ON ALL THE TIME. OFF TO THE DEALER I GO. 2013 F-150 3.5L ECOBOOST. LESS THAN 1200 MI. ON VEHICLE. NOT COOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575698March 30, 2014
STRUCTURE:BODY
FORD F150 XLT 2013. ON MULTIPLE OCCASIONS I HAVE NOTICED THAT WHEN EXITING THE TRUCK MY RIGHT FOOT TENDS TO BRUSH AGAINST THE INTERIOR HOOD RELEASE LATCH AND OCCASIONALLY TRIGGERS AND RELEASES THE HOOD. I HAVE EXPERIMENTED AND IT REALLY DOES NOT APPEAR TO REALLY REQUIRE MUCH FORCE FOR THE TIME OF MY RIGHT SHOE TO TRIGGER THE LATCH. THEN WHEN LATER DRIVING THE TRUCK, I VISUALLY NOT THAT THE HOOD HAS BEEN RELEASED AND HAVE TO STOP AND FULLY OPEN THE HOOD TO CLOSE IT. THIS HAS HAPPENED MULTIPLE TIMES AND I CANNOT BELIEVE THAT THIS IS AN ISOLATED PROBLEM. OTHERWISE THE HOOD LATCH MECHANISM APPEARS TO FUNCTION NORMALLY. I AM AFRAID THAT ONE DAY THIS WILL CAUSE A BAD ACCIDENT IF I DON'T REALIZE THAT THE HOOD HAS BEEN OPENED. IT SEEMS TO ME THAT THE LATCH IS LOCATED IN A PRONE AREA AND PERHAPS ACTUALLY SHOULD REQUIRE MORE TENSION TO FULLY TRIGGER THE RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574472March 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150 ECOBOOST. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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