Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10722161May 29, 2015
ENGINE, ELECTRICAL SYSTEM
VEHICLE HESITATION WITH JERKING AND LOSS OF MOMENTUM WHEN LIGHTLY ACCELERATING AT SPEEDS BETWEEN 60 MPH AND 70 MPH WHEN HOT. DEALER DETERMINED THIS WAS CAUSED BY THE SPARK PLUGS AND BOOTS AND CHANGED THEM OUT AT 48K MILES. DEALER MAINTENANCE BOOK LISTS CHANGING OUT THE SPARK PLUGS AND BOOTS AT 100K MILES WHICH A GROSS UNDERESTIMATED MAINTENANCE SCHEDULE. THIS IS MISS LEADING TO THE BUYER FOR EXPECTED REPAIR COSTS AND DANGEROUS FOR THE OWNER WHILE ON THE ROAD AND DANGEROUS TO OTHER MOTORIST BECAUSE OF THE UNEXPECTED LOSS OF MOMENTUM AND JERKING OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721662May 27, 2015
UNKNOWN OR OTHER
GOT UP AND IT WAS FROSTY AND 24 DIGRESS OUTSIDE SO I REMOTELY STARTED MY F-150 FORD TRUCK WENT OUT 10 MIN LATER AND GOT ON DRIVERS SEAT AND HEARD A LOUD BANG AS IF ROCK HAD HIT WINDSHIELD. GOT OUT LOOKED ALL AROUND BUT DID NOT SEE WHAT HAD CAUSED THE LOUD NOISE FINALLY GAVE UP AND WENT ABOUT MY DAY. THE NEXT DAY ABOUT NOON I LOOKED IN MY REAR VIEW MIRROR AND SEEN THE REAR WINDOW BEHIND DRIVER WAS SHATTERED IN MILLION PIECES BUT STILL IN PLACE. WINDOW IS ALSO TINTED SO HARD TO SEE FROM OUTSIDE. TOOK CLEAR PACKAGING TAPE AND PUT SEVERAL PIECES ON INSIDE AND OUTSIDE TO KEEP INTACT FOR NOW. WENT TO PUT PREASURE ON TAPE TO ADHERE TO PIECES AND GOT SEVERAL FINE CUTS IN FINGERS. CONTACTED FORD SEALED AND SAID FIRST TIME HE HAD HEARD OF THIS HAPPENING. THINKING THAT PROBLEM MIGHT CAUSE THIS TO HAPPEN AGAIN TO THE NEW WINDSHIELD HAD TO PAY DEALER TO CHECK IF THERE WAS A ELECTRICAL PROBLEM WITH CONTROLS. SAID EVERYTHING SEEMED FINE AND WARRANTY WAS PAST AND COULD NOT DO ANYTHING TO HELP FINANCIALLY WHEN I CALLED BACK TO GET REASSURANCE THAT THEY WOULD WARANTY REPLACEMENT WINDOW IF IT HAPPENED AGAIN WAS TOLD THAT HE CHECKED AND THIS HAS BEEN MORE COMON THEN HE THOUGHT, 4 THIS YEAR ALREADY AT THEIR DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721280May 25, 2015
STEERING, EXTERIOR LIGHTING
BACKING OUT OF MY GARAGE I TURNED THE STEERING WHEEL ALL THE WAY TO THE LEFT AND THE POWER STEERING MADE A NOISE AND THE ADVANCE TRAC WARNING AND HILL DESCENT WARNING CAME ON. AS I CONTINUED TO DRIVE IT EACH TIME THE WHEEL NEEDED TO BE TURNED TO THE LEFT THE SAME NOISE WOULD OCCUR AND THE STEERING WHEEL WOULD RESIST TURNING. SOON THE PROBLEM INCREASED TO BE BOTH DIRECTIONS AND I TOOK IT TO THE SHOP AND THEY DISCONNECTED SOMETHING SO THERE ISN'T ANY POWER STEERING. THIS COULD AFFECT SOMEONE DRIVING AND CAUSE THEM NOT TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716832May 16, 2015
FUEL/PROPULSION SYSTEM
WE HAD JUST TAKEN THE EXIT RAMP ONTO THE INTERSTATE. AS WE STARTED TO ACCELERATE TO HIGHWAY SPEED, WE SUDDENLY LOST ALL ACCELERATION. WE DRIFTED OVER TO THE SIDE OF THE INTERSTATE WHERE WE SAT UNTIL A TOW TRUCK ARRIVED TO BRING OUR VEHICLE TO THE DEALERSHIP. WEATHER CONDITIONS WERE HUMID, SLIGHT DRIZZLE, AND A TEMPERATURE APPROXIMATELY 75^. WE HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE, AND HAD NO ISSUES TODAY UNTIL WE STARTED TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715758May 11, 2015
AIR BAGS
THE DRIVER SIDE AIRBAG WARNING LIGHT IN MY 2013 FORD F-150 RECENTLY HAS BECOME AND REMAINS CONSTANTLY LIT UP. AFTER READING ABOUT ALL OF FORD'S RECENT AIRBAG RECALL ISSUES IT SEEMS THAT THE ISSUE WITH MY DRIVER SIDE AIRBAG MAY BE CONSISTENT WITH THE DEFECTS THAT LED TO THOSE RECALLS BY FORD. UPON CONTACTING THE FORD DEALERSHIP WHERE I PURCHASED MY TRUCK AS WELL AS THE FORD CUSTOMER RELATIONS DEPARTMENT I WAS INFORMED THAT MY VIN IS NOT ON THEIR CURRENT LIST OF VEHICLES ELIGIBLE FOR AN AIRBAG RECALL. THIS IS A VERY FRUSTRATING SITUATION, I DO NOT FEEL THAT I OR MY FAMILY ARE SAFE WHILE DRIVING MY TRUCK AFTER READING WHAT HAS BEEN PUBLISHED ABOUT FORD'S SUSPECT AIRBAGS. CONVENIENTLY THIS DEFECT BECAME APPARENT RIGHT AROUND THE TIME THAT MY VEHICLE WARRANTY HAD EXPIRED, THE NEXT TIME I AM IN THE MARKET FOR A NEW VEHICLE I WILL KEEP IN MIND FORD'S DISREGARD FOR CONSUMER SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713601April 29, 2015
TIRES
TL* THE CONTACT OWNS A 2013 FORD F-150 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/65/R18 (NA). WHILE ROTATING THE TIRES, THE CONTACT NOTICED CRACKS BETWEEN THE TREAD. THE CONTACT MENTIONED THAT ALL FOUR TIRES EXPERIENCED CRACKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER, WHO BOTH STATED THAT ALL THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706720April 20, 2015
VISIBILITY:GLASS, SIDE/REAR
2013 FORD F-150 LARIAT SUPER CREW: APRIL 17, 2015: DRIVING SOUTH ON RT 95 TO BOSTON, MY WIFE (DRIVER) TURNED ON THE REAR WINDOW DEFROSTER TO CLEAR FOG FROM WINDOWS AND SIDE MIRRORS. THERE WAS A SUDDEN LOUD "GUN SHOT" TYPE OF NOISE THAT STARTLED US BOTH. WE LOOKED AT WINDSHIELD TO SEE IF WE HAD BEEN HIT AND FOR CRACKS; THERE WAS NOTHING. ONCE STOPPED AND LOOKING OVER THE TRUCK WE DISCOVERED THAT THE REAR WINDOW/BACK LITE ON DRIVER'S SIDE HAD SHATTERED. I RAN MY HAND OVER THE ENTIRE WINDOW SEARCHING FOR AN IMPACT POINT, OR MARK AND THERE WAS ABSOLUTELY NOTHING. WE BOTH WONDERED ALOUD AS TO HOW THIS WINDOW JUST SHATTERED ON ITS OWN. ONCE HOME, I WENT ON THE INTERNET TO LOOK UP POSSIBLE CAUSES AND DISCOVERED THAT THERE ARE MANY, MANY CASES OF THE EXACT SAME THING HAPPENING TO FORD PICKUPS. I CALLED FORD CUSTOMERS SERVICE TODAY AND SPOKE AT LENGTH WITH "ANGELA" WHO SEEMED TO UNDERSTAND THE SAFETY ISSUE OF WINDOWS SHATTERING WHILE DRIVING BUT AFTER PUTTING ME ON HOLD TO CHECK WITH SOMEONE, SAID THAT THERE IS NOTHING FORD CAN DO UNTIL A RECALL IS ISSUED, IF EVER. I TOLD HER THAT THERE IS NEARLY 60 COMPLAINTS ON THIS ISSUE ON THE NHTSA SITE, ALONG WITH SCORES OF OTHERS IN FORD FORUMS, ETC. THIS NUMBER APPARENTLY IS NOT ENOUGH OF A SAFETY ISSUE FOR FORD TO RESPOND, BUT COMMON SENSE DICTATES THAT ITS ONLY A MATTER OF TIME UNTIL SOMETHING VERY SERIOUS OCCURS FROM FORD F-150 WINDOWS SHATTERING WHILE DRIVING IN TRAFFIC. THIS IS A SERIOUS ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706523April 19, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE VEHICLE HEATER KICKS OUT OF RECIRCULATION MODE AFTER 5 OR 10 MINUTES. THIS OFTEN BRINGS OUTSIDE AUTO FUMES INTO THE VEHICLE. IN ORDER TO STOP THE FUMES AND USE RECIRC AGAIN YOU HAVE TO PUSH THAT BUTTON, TAKING YOUR EYES OFF THE ROAD. THE DEALER SAYS TO USE 'MAX AIR' BUT THAT RESULTS IN HOT AIR BLOWING IN YOUR FACE. BOTH SITUATIONS REQUIRE DISTRACTED DRIVING, A SAFETY RISK. I WOULD LIKE FOR THE RECIRC MODE TO REMAIN AS LONG AS I WANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705336April 13, 2015
ELECTRICAL SYSTEM
I HAD JUST EXITED THE FREEWAY AND WAS AT A RED LIGHT WHEN THE TRUCK MESSAGE BOARD READ SHIFT TO PARK , I DID THAT AND THE TRUCK BASICALLY SHUT DOWN , FLASHING BOTH A SERVICE ADVANCETRAC MESSAGE AS WELL AS A START SYSTEM FAULT MESSAGE. THE HAZARD LIGHTS WOULD NOT WORK NOR ANY SIGNAL IN THE VEHICLE, THE RADIO, DOME LIGHTS WORKED BUT THE KEYLESS REMOTE KEYS WERE NOT WORKING. SO WE CALLED FORD ROADSIDE ASSISTANCE AND WAS STUCK ON THE BOTTOM OF A FREEWAY OFF RAMP FOR 3 HOURS WITH NO HAZARD LIGHTS FUNCTIONAL I HAD TO POP THE HOOD AND OPEN MY DRIVER SIDE DOOR AND STAND OUTSIDE OF THE TRUCK TO LET OTHER DRIVERS KNOW WE WERE STALLED IT WAS A VERY NERVE RACKING EXPERIENCE I'M JUST THANKFUL NOBODY HIT US AS WERE BASICALLY JUST SITTING DUCKS AT THE BOTTOM OF A BUSY FREEWAY OFF RAMP. PLEASE FIX THIS ISSUE BEFORE SOME ONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704874April 10, 2015
ENGINE
WHEN COLD STARTING THE ECO BOOST ENGINE A LOUD RATTLING NOISE CAN BE HEARD FOR SEVERAL SECONDS... FORD SERVICE STATED THAT THE NOISE IS TIMING CHAIN STRETCH AND STATED THAT OVER TIME THIS WILL CAUSE THE CHECK ENGINE LIGHT AND COULD DESTROY THE ENGINE... THE CHECK ENGINE LIGHT WILL COME ON INDICATING THE ENGINE IS OUT OF TIME. IF THE TIMING CHAIN SHOULD SLIP OR BREAK IT WOULD CAUSE THE ENGINE TO BE DESTROYED WHICH WOULD BE A SAFETY HAZARD.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703226April 1, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, VISIBILITY:GLASS, SIDE/REAR
DURING THE START UP OF MY 2013 FORD F-150 KING RANCH, I PROCEEDED TO UTILIZE THE REAR DEFROSTER TO GET THE ICE OFF THE REAR WINDOW. THE REAR WINDOW IS COMPRISED OF 3 PANELS OF GLASS, ONE ON EACH SIDE AND THE SLIDING WINDOW IN THE CENTER. THE PANEL BEHIND THE DRIVERS SIDE THEN PROCEEDED TO CRACK AND SPIDER ACROSS THE ENTIRE WINDOW. THE INITIAL SOUND LED ME TO BELIEVE IT WAS ANOTHER ISSUE AS IT WAS A LOUD BANG, BUT I THEN LOOKED IN MY REAR VIEW AND NOTICED THE CRACKED GLASS. IT RENDERS THE ENTIRE WINDOW USELESS AND A SAFETY HAZARD AS IT DISTORTS AND SKEWS MY VISION AND ABILITY TO SEE OUT OF IT SAFELY UNTIL I CAN ATTEMPT TO HAVE FORD RECTIFY THIS ISSUE. AFTER LOOKING ONLINE, IT APPEARS AS IF THIS IS A COMMON ISSUE, THAT REALLY SHOULD NOT HAPPEN TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702396March 29, 2015
ELECTRICAL SYSTEM
THE BACK RIGHT DRIVERS SIDE REAR WINDOW SHATTERED DUE TO THE WIRING OR THE REAR WINDOW DEFROSTER.THIS HAS HAPPENED TWICE ON 12/10/14 AND 3/27/15.THIS IS A KNOWN DEFECT THAT FORD HAS NOT ADDRESSED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694346March 15, 2015
VISIBILITY/WIPER
MAR 15, 2015 AT APPROX. 1030AM,STARTED VEHICLE WITH REMOTE START FOB, AFTER WARMING FOR APPROX. 10 MINS LEFT TRAVELING AT ROUGHLY 15 MPH, HEARD LOUD BANG/POP, NOTICED THAT REAR DRIVERS PARTIAL WINDOW WAS SHATTERED. TRAVELED APPROX 1/8 MILE AND RETURNED HOME TO INVESTIGATE AND FOUND NO VISIBLE DAMAGE ON WINDOW OR AREA AROUND WINDOW. RESEARCHED ONLINE WITH OTHER FORD OWNERS AND FOUND MULTIPLE OTHER OCCURRENCES AS ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694104March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FORD F-150. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SHIFTING INTO THE NEUTRAL POSITION, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. A FLASH UPDATE WAS PERFORMED ON THE CPU EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692723March 7, 2015
SERVICE BRAKES
TRUCK WAS PARKED SEVERAL HOURS IN SON-IN-LAWS DRIVEWAY. WIFE GOT IN TRUCK, AFTER CRANKING AND PLACING IN REVERSE, NO BRAKES! BACKED INTO SON-IN LAWS VEHICLE DAMAGING IT AND DAMAGING F 150. F 150 STILL UNDER WARRANTY, TAKEN TO MULLINAX FORD MOBILE AL. FOUND MASTERCYLINDER DEFECT , FAILED GASKET CAUSED BRAKE BOOSTER TO FAIL. MASTER CYLINDER REPLACED BY MULLINAX FORD, MOBILE AL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10692400March 6, 2015
VISIBILITY:GLASS, SIDE/REAR
REAR GLASS HAS SHATTERED ON DRIVER SIDE PANEL OUT OF THREE PANELS. THIS PROBLEM OCCURS W/ REAR GLASS THAT HAS DEFROST & SLIDER. I HAVE SPENT SOME TIME RESEARCHING THIS ISSUE & FOMOCO REFUSES TO SEE THAT THIS ISSUE DOES OR COULD EXIST. DUE TO THE FAST TEMPERATURE INCREASE FROM COLD CLIMATE CUSTOMERS USING POWER DEFROST THE DRIVER SIDE REAR GLASS PANEL CAN OR MAY SHATTER. I ENCOUNTERED THIS ISSUE YESTERDAY WHEN I CALLED SERVICE I WAS PROMPTLY TOLD THAT THIS ISSUE IS A NON-ISSUE AND IT MUST HAD BEEN VANDALISM. ALTHOUGH BEING A PROFESSION ASE ACCREDITED TECHNICIAN KNEW BETTER AFTER A LITTLE RESEARCH, ALSO THE PARTS DEPARTMENT HAVING A CURRENT ROTATING STOCK OF THESE WINDOWS ON THE SHELF SPELLED OUT THAT A ISSUE IS KNOW OF. I CHECKED ALL RECALL & TECHNICAL SERVICE BULLETINS PERTAINING TO A ISSUE LIKE THIS WITH LITTLE TO NO INFORMATION. IN MY INTERNET RESEARCH IT HAS BECAME VERY CLEAR THERE IS AN ISSUE WITH THIS SEEING HOW PEOPLE HAVE POSTED YOUTUBE VIDEOS SHOWING HOW TO REPLACE THE GLASS & GENERAL FORUM CHATTER. NO ONE GOT HURT THIS TIME BUT WHEN "SAFETY" GLASS SHATTERS IS CREATES HUNDREDS/THOUSANDS OF TINY SHARP DEBRIS. IF MY DAUGHTER WOULD HAVE BEEN IN THE VEHICLE WHEN THIS OCCURRED & WAS TOLD THIS ISN'T A "ISSUE" I PROBABLY WOULD HAVE TOLD THE SERVICE WRITER TO COME RUB HIS ARMS ACROSS THE BACK SEAT OF MY VEHICLE AND TELL ME "NO ISSUE EXISTS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692658March 6, 2015
ELECTRICAL SYSTEM
MY FIRST INCIDENT ON MY TRUCK WAS TOTAL LOSS OF POWER STEERING WITH NO WARNING, DEALER SAID IT WAS ELECTRICAL ISSUE. NEXT WAS STOPPED AT A LIGHT AND MY REAR WINDOW SHATTERED, GLASS COMPANY SAID THEY HAVE DONE A TON OF THESE AND WAS DUE TO A SHORT IN REAR DEFROST CAUSING THE WINDOW TO SHATTER? FORD DEALER STATED THEY DIDN'T KNOW IF IT WOULD BE WARRANTED THAT SEND IN S PHOTO TO FORD TO BE DETERMINED WARRANTY OR NOT ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692215March 5, 2015
VISIBILITY:GLASS, SIDE/REAR
REMOTE STARTED TRUCK GOT IN 15 MINUTES LATER AND CLOSE THE DOOR AND THEN HEARD A LOUD BANG I LOOKED BACK THE REAR PANEL WINDOW THE DRIVERS SIDE SHATTERED AND SOMETHING SMELLED LIKE IT WAS BURNING THE WHOLE PANEL CRACKED INTO HUNDREDS OF LITTLE CRACKS, IT WAS 7 DEGREES OUTSIDE AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692171March 4, 2015
VISIBILITY:GLASS, SIDE/REAR
WE HAVE A 2013 FORD F150. OUR BACK PASSENGER SLIDING GLASS WINDOW SUDDENLY SHATTERED ONE DAY. NO CRASH, ACCIDENT, NOTHING HIT THE VEHICLE OR THE GLASS. OUR TRUCK WAS PARKED WHEN IT HAPPENED. FEW DAYS PRIOR TO THIS I NOTICED THE REAR DEFROST WAS NOT WORKING PROPERLY. AFTER THIS INCIDENT I STARTED RESEARCHING ON-LINE TO SEE IF THERE WERE ANY RECALLS WE WERE NOT AWARE OF. I CAME ACROSS A WEBSITE THAT HAD MULTIPLE COMPLAINTS OF THE SAME EXACT PROBLEM! SAME WINDOW AND SAME INSTANCES ALMOST TO A TEE. LUCKILY WE WERE NOT DRIVING THE VEHICLE AT THE TIME NOR WAS MY DAUGHTER IN THE VEHICLE. WHEN I CALLED THE DEALERSHIP TO HAVE IT LOOKED AT THEY TOLD ME THEY HAVE SEEN A FEW OF THESE. WHEN I CALLED AN AUTO GLASS STORE THE EMPLOYEE TOLD ME HE HAS SEEN 15 WINDOWS EXACTLY LIKE OURS THIS YEAR AND RECENTLY WAS TOLD THE BACK GLASS FOR THESE VEHICLES WERE ON BACK ORDER. SO THAT WAS EVIDENCE TO ME THAT THIS IS A COMMON PROBLEM. ORIGINALLY FORD WAS DENYING THAT THE SHATTERED WINDOW WAS DEFECT. AFTER MULTIPLE PHONE CALLS AND COMPLAINTS TO FORD MOTOR COMPANY OUR VEHICLE IS NOW FIXED UNDER OUR WARRANTY. ACCORDING TO THE DEALERSHIP AND THE AUTO GLASS COMPANY THAT HAVE SEEN MULTIPLE VEHICLES LIKE OURS, NOT ALL OF THEM WERE COVERED UNDER THE WARRANTY. THIS SHOULD BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BEFORE THE GLASS SHATTERS WITH SOMEONE IN THE BACKSEAT ESPECIALLY IF ITS A CHILD SITTING BACK THERE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691754March 3, 2015
VISIBILITY
THE VEHICLE WAS PARKED IN THE DRIVEWAY AND WARMING UP. AFTER A FEW MINUTES THE REAR DRIVER SIDE WINDOW SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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