Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10822179January 25, 2016
ELECTRICAL SYSTEM
REAR WINDOW ELECTRIC DEFROST WAS ACTIVATED BY FACTORY REMOTE START SYSTEM. APPARENT DEFROSTER OVERHEAT OR SHORT CIRCUIT CAUSED THE LEFT PANEL OF THE THREE PANEL SLIDING WINDOW TO EXPLODE, RESULTING IN A LOUD BAND AND SPIDER WEBBED PANEL RESULTING IN GLASS SHARDS IN MY CHILD'S BOOSTER SEAT. FORD DOES NOT ACKNOWLEDGE THE PROBLEM AND PROVIDED NO ASSISTANCE AT THE LOCAL DEALER OR FORD CUSTOMER SERVICE. TRUCK WAS STATIONARY AT TIME OF EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821886January 23, 2016
ENGINE
I WAS DRIVING ON SNOW PACKED ROADS WITH THE "AUTO 4X4" ENGAGED, ABOUT 60MPH, THE ORANGE "MECHANICAL WRENCH" APPEARED ON THE DASHBOARD AND MY VEHICLE LOST ALL POWER. ELECTRIC STILL ON, I HAD NO MOBILITY. I STOPPED, PLACED TRANSMISSION IN PARK AND RESTARTED VEHICLE WITHOUT FURTHER INCIDENT. MY DEALER HAS NOT SEEN TRUCK AS OF THIS WRITING, AS THE EARLIEST APPOINTMENT WILL BE 5 DAYS FROM NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821556January 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 25 MPH DOWNHILL IN SECOND GEAR, THE VEHICLE FELT AS IF IT WERE SHIFTED INTO NEUTRAL AND ACCELERATED DOWN THE HILL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. UPDATED 03/09/16*LJ THE CONSUMER STATED WHILE DRIVING DOWN A HILL, WHEN THE TRANSMISSION WAS COLD, HE PUT THE VEHICLE IN SECOND GEAR. HOWEVER, IT HELD BACK FOR APPROXIMATELY 10 SECONDS AND THEN IT FELT AS THOUGH THE VEHICLE WENT INTO NEUTRAL ON ITS OWN. UPDATED 5/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821379January 21, 2016
VISIBILITY/WIPER
"WINDOW SHATTERED" DRIVING STRAIGHT AHEAD ON ROADWAY FOR APPROXIMATELY 10MINS WHEN SUDDENLY THE REAR WINDOW SHATTERED. THE REAR WINDOW ON MY F150 IS A 3 PIECE WINDOW WITH THE CENTER PIECE BEING A SLIDER. THE LEFT REAR WINDOW SHATTERED. TEMPERATURE WAS UPPER 20'S AND REAR DEFROSTER WAS ON. THERE WAS NO INTENTIONAL ACT AND, THIS WAS OBVIOUS A DEFECT OF SOME KIND OCCURRED. PHOTOS WERE TAKEN AND A POLICE REPORT WAS FILED FOR DOCUMENTATION PURPOSES. COMPLAINT MADE WITH FORD AND A CLAIM # WAS PROVIDED BUT NO ASSISTANCE PROVIDED WHATSOEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821467January 21, 2016
STEERING, SUSPENSION, WHEELS
I PURCHASED MY 2013 FORD F150 THREE WEEKS AGO, CERTIFIED PRE-OWNED FROM MOUNTAIN VIEW FORD IN CHATTANOOGA, TN. WHILE PULLING OUT OF MY DRIVEWAY THIS MORNING, THE TRUCK WAS ENGAGED IN 4X4H MODE,(DUE TO INCLEMENT WEATHER) IT STARTED MAKING A TERRIBLE POPPING NOISE THAT SOUNDED LIKE THE FRONT LEFT TIRE WAS COMING OFF AS I WAS TURNING TO THE RIGHT. I PULLED OVER AND LET THE CAR IDLE FOR A WHILE. I THEN KEPT DRIVING AND WHEN GOING UP A STEEP HILL IT STARTED DOING IT AGAIN, SO I PULLED OVER AT A GAS STATION AND THE LOUD POPPING/BANGING NOISE HAPPENED AGAIN AS I WAS TURNING LEFT THIS TIME. IT WAS SO LOUD IT STARTLED THE CUSTOMERS WHO WERE FUELING THEIR VEHICLES. SOUNDED LIKE A PIECE OF METAL SNAPPING IN TWO. IS THIS RELATED TO NHTSA # 10058199? OR FORD TSB 44964? I HAD TO DISENGAGE THE 4X4H AND PUT MY TRUCK BACK IN 4X2H A TO MAKE THE NOISE STOP. WE HAD ICY ROADS THIS MORNING, WHICH IS THE REASON I PURCHASED A 4X4 TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821071January 19, 2016
ENGINE
SEPTEMBER 2015 I-75 NORTH BOUND, ATTEMPTED TO PASS A VEHICLE AT 70 MPH AND HAD LOSS OF POWER, CHECK ENGINE LIGHT AND VIOLENT ENGINE SHAKING FOR 5-10 MINUTES ON THE HIGHWAY BEFORE SHAKING AND CHECK ENGINE LIGHT STOPPED. HAPPENED IN THE GAINESVILLE FL AREA CLOUDY BUT DRY DAY, HAD ALL SCHEDULED MAINTENANCE DONE IN VENICE FL PRIOR TO GETTING ON THE ROAD AT THE DEALERSHIP, 36,500 MILES. OCTOBER 2015 I-44 EAST BOUND TULSA OK, REENTERING THE INTERSTATE HAD LOSS OF POWER UNABLE TO ENTER AT APPROPRIATE SPEEDS, CHECK ENGINE LIGHT AND VIOLENT SHAKING. SLAMMED ON GAS AND THEN BRAKE PEDALS WITH NO DIFFERENCE. PULLED OFF THE INTERSTATE PARKED THE TRUCK, TURNED OFF AND RESTARTED AS SOON AS IT STARTED GUNNED THE GAS PEDAL RPM IN THE RED LINE AND AGAIN THE TRUCK LOST ALL POWER, CHECK ENGINE LIGHT AND SHOOK DID THIS FOR 30 MINUTES UNTIL I WAS ABLE TO START THE TRUCK AND GUN THE RPM INTO THE RED LINE WITHOUT LOSS OF POWER. CALLED DEALERSHIP ASKING ABOUT HYDROPLANING AND ENGINE LOSING POWER LIKE IN THE TUNDRA TRUCKS, WAS TOLD NO FORD DOES NOT HAVE THAT SAFETY FEATURE. COLD AND WET WEATHER CONDITIONS 40,000 MILES. NOVEMBER 2015 ON TX 82 WEST BOUND AT 80 MPH, 35 DEGREES AND RAINY CONDITIONS. ATTEMPTED TO PASS A SEMI AND HAD LOSS OF POWER, CHECK ENGINE LIGHT AND VIOLENT SHAKING WAS A PASSENGER IN THE TRUCK AT THIS TIME AND WAS STILL ABLE TO FEEL THE SHAKING FROM THE ENGINE. AGAIN LASTED 5-10 MINUTES. WENT TO THE DEALERSHIP FOR OIL CHANGE BEFORE THE TRIP IN THE BEGINNING OF NOVEMBER. 43,000 MILES. HAVE BEEN TO MY DEALERSHIP ASKING ABOUT THIS PROBLEM, AND HAVE BEEN TOLD THERE MAY BE A RECALL BUT SO FAR NOTHING. I DO INTERSTATE DRIVING IN LESS THAN IDEAL CONDITIONS (RAIN, SNOW AND ICE) I NEED THIS TRUCK TO PREFORM THAT IS WHY I BOUGHT IT. I UNDERSTAND IT TAKES TIME AND MONEY TO MAKE A RECALL HAPPEN, BUT MAKE NO MISTAKE THIS IS GOING TO CAUSE ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821143January 19, 2016
VISIBILITY/WIPER
REMOTE STARTED MY VEHICLE. GOT IN VEHICLE AND HEARD A LOUD BANG. UPON INSPECTION I DISCOVERED MY LEFT REAR WINDOW PANEL WAS COMPLETELY SHATTERED. VEHICLE WAS STATIONARY AT THE TIME AND STILL IN PARK. NOT SURE OF ROOT CAUSE. DID RESEARCH PROBLEM AND FOUND SEVERAL SIMILAR ISSUES. MOST WERE DETERMINED TO BE RELATED THE THE DEFROST SYSTEM. APPARENTLY FORD IS AWARE OF THE ISSUE BUT TO DATE HAS NOT ISSUED A RECALL NOR HAVE THEY ISSUED A BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820779January 18, 2016
POWER TRAIN
VEHICLE DECELERATED DURING ATTEMPT HARD ACCELERATION. HAD LOSS OF POWER WHILE TRYING TO ACCELERATE ON TWO SEPARATE OCCASIONS. ONCE WHILE ACCELERATING ON AN ON RAMP AND ONCE DURING ACCELERATION UP A STEEP INCLINE AND HIGHWAY SPEEDS. BOTH DURING WET CONDITIONS. CHECK ENGINE LIGHT CAME ON WHILE DECELERATING AND THEN WENT OFF AFTER SLOWING AND PULLING TO SIDE OF ROAD. DANGEROUS CIRCUMSTANCE WHILE TRYING TO MERGE AND FROM OVERTAKING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820260January 14, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
2013 F150 FORD PARKED OUTSIDE ON DRIVEWAY. SUNNY WITH TEMPERATURE ROUGHLY 32 DEGREES FAHRENHEIT. REMOTE START USED TO WARM UP TRUCK. WALKING OUT TO TRUCK WHEN A LOUD BANG/GUNSHOT TYPE OF SOUND HAPPENED WITHOUT WARNING. WALKED AROUND TRUCK AND SAW THAT DRIVER'S SIDE OF THE POWER SLIDING REAR WINDOW (3 SECTIONS) HAD STARTED TO SPIDER CRACK. THIS PART OF THE WINDOW THEN CONTINUED TO CRACK UNTIL THE WHOLE SECTION WAS SPIDER CRACKED. (THE SHARP EDGES OF GLASS WERE ON THE INSIDE OF VEHICLE WINDOW.) THE VEHICLE WAS TAKEN TO DEALER FOR EVALUATION BUT WAS TOLD IT IS OUT OF WARRANTY. THE DEALER ESTIMATED REPLACEMENT COST IS $1,200-1,300 USD. (PARTS AND LABOR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820357January 14, 2016
ELECTRICAL SYSTEM
REMOTE STARTED MY 2013 F-150 RAPTOR AND IT RAN IN THE DRIVE WAY FOR 3-4 MIN. STARTED DOWN THE ROAD AND TURNED ON THE REAR DEFROST. AFTER ABOUT 2 MIN, THE REAR WINDOW POPPED AND SHATTERED BEHIND ME. AFTER RESEARCHING, LOOKS TO BE A KNOWN ISSUE THAT FORD SEEMS TO NOT WANT TO ACKNOWLEDGE. I CALLED THEM TODAY AND THE CUSTOMER SERVICE REP ACTED LIKE HE DID NOT KNOW OF ANY PAST ISSUES. HOPEFULLY THIS WILL GET THE ATTENTION IT NEEDS SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819477January 11, 2016
ELECTRICAL SYSTEM
I'M REQUESTING THE NHTSA INVESTIGATE F150 ACCELERATOR PEDALS THAT ARE PLACED TOO CLOSELY TO THE CABIN FLOOR VENT. THE CABIN FLOOR VENT ON THE DRIVER SIDE IS PERPENDICULAR AND TO THE RIGHT OF THE ACCELERATOR PEDAL AT A DISTANCE OF 3.5 INCHES. MY FOOT IS WIDER THAN THE PEDAL, SO WHEN MY FOOT IS RESTING ON THE ACCELERATOR IT IS ONLY 1-2 INCHES FROM THE VENT. SINCE MY FOOT IS DIRECTLY IN FRONT OF THE VENT, IT BLOCKS ALL AIRFLOW. SETTING THE FLOOR VENTS ON HEAT MEANS THAT HOT AIR BLOWS DIRECTLY ON THE OUTSIDE EDGE OF MY RIGHT FOOT. WITHIN 1-2 MINUTES OF ACTIVATION, MY FOOT BECOMES UNCOMFORTABLY WARM FROM THE BARRAGE OF HOT AIR. THE RESULT IS A PAINFUL, BURNING SENSATION AND EXTREME PHYSICAL DISCOMFORT IN MY FOOT. USING AN INFRARED THERMOMETER, I GATHERED TEMPERATURE READINGS OF THE AIR EXITING THE VENTS. THE AC WAS SET TO MAXIMUM HEAT. ALL READINGS WERE TAKEN WHILE THE TRUCK WAS IDLE. OUTSIDE TEMPERATURES WERE 30 F. THE THERMOMETER MEASURED TEMPERATURES IN EXCESS OF 140 F FROM ALL VENTS. THE READING OF THE VENT NEXT TO THE ACCELERATOR WAS 141.5F. I PLACED AN EMPTY SHOE ON THE ACCELERATOR AND LEFT IT THERE FOR 3 MINUTES. READINGS OF THE SHOE WHILE ON THE ACCELERATOR WERE IN EXCESS OF 120F. I REMOVED THE SHOE FROM ACCELERATOR AND TOOK READINGS AFTER IT COOLED FOR 3 SECONDS. THE SHOE'S TEMPERATURE WAS 115F. THE SHOE REMAINED WARM TO THE TOUCH FOR SEVERAL MINUTES. LEAVING THE VENTS AT THE SAME SETTINGS, I TOOK MEASUREMENTS OF THE BARE SKIN OF MY HANDS AND ARMS. TEMPERATURE READINGS WERE BETWEEN 89-91F. SKIN CAN BE BURNED IN A RELATIVELY SHORT PERIOD OF TIME WHEN EXPOSED TO TEMPERATURES IN EXCESS OF 120F. MY OWN DISCOMFORT CONFIRMS THIS. I CONTACTED 3 FORD DEALERS REGARDING THIS PROBLEM AND EXPLAINED MY FINDINGS. TWO DEALERS SAID THAT THE PEDALS IN MY MODEL FORD WERE NONADJUSTABLE, SO THE ISSUE WAS NOT ACTIONABLE. I ALSO CONTACTED FORD DIRECTLY. SO FAR NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10819291January 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND DECELERATED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818459January 6, 2016
UNKNOWN OR OTHER
IN APRIL 2014 OUR SUNROOF EXPLODED AS WE WERE DRIVING ON THE HIGHWAY. WE TOOK IT TO THE FORD DEALERSHIP WHERE WE PURCHASED THE TRUCK AND THEY SAID THAT THEY HAD NEVER HEARD OF A SUNROOF EXPLODING FOR NO REASON. AFTER FURTHER RESEARCH IT LOOKS LIKE THIS HAS HAPPENED TO OTHER PEOPLE. FORD TOOK NO RESPONSIBILITY AND CHARGED US $1035.05 TO REPLACE THE SUNROOF. SCARED US TO DEATH WHEN THE SUNROOF EXPLODED. THANKFULLY NO ONE WAS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817706January 4, 2016
SERVICE BRAKES
LOW BRAKE FLUID WARNING LIGHT CAME ON AND BRAKE PEDAL WENT TO FLOOR. NO VISIBLE LEAKS. I STOPPED THE VEHICLE AND ADDED FLUID, NEXT MORNING RESERVOIR WAS EMPTY AGAIN, NO FLUID ON THE GROUND UNDER VEHICLE. I TOOK THE TRUCK TO THE FORD DEALER FOR WARRANTY REPAIR. THE MILEAGE WAS 24088. DEALER STATED "BOOSTER WAS FULL OF BRAKE FLUID" AND REPLACED BOOSTER PUMP AND MASTER CYLINDER. I HAVE NOTED OTHER ONLINE COMPLAINTS FOR THE SAME FAILURE ON THIS SAME MODEL AND YEAR OF TRUCK. I FEEL AN INVESTIGATION SHOULD BE OPENED DUE TO THE SEVERITY OF THE NATURE OF THIS TYPE OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816749December 29, 2015
ENGINE
3.5 L ECOBOST LOSSES POWER WHILE DRIVING ON HIGHWAY AND POOR ACCELERATION FROM STOP LIGHT OR WHEN ACCELERATOR PEDAL IS DEPRESSED WHEN PASSING. SEVERAL CLOSE CALLS FROM VEHICLES GOING FASTER APPROACHING FROM REAR AT STOP LIGHTS AND WHILE PASSING. HAD CLOSE ENCOUNTER WITH TWO TRACTOR TRAILERS ON HWY WHILE TRAVELING AT 60-65MPH GOING UP A HILL. WENT TO PASS THE TRAILER TRUCK THAT WAS SLOWING DOWN. AFTER ENTERING THE PASSING LANE AND PRESSING THE ACCELERATION PEDAL THE TRUCK HAD A QUICK SHAKE THEN WITH THE ACCELERATION PEDAL PRESSED TO THE FLOOR THE TRUCK SLOWED TO 45 MPH AND WOULD NOT ACCELERATE. I WAS ALMOST REAR ENDED BUY ANOTHER LARGE TRUCK ATTEMPTING TO PASS THE SLOWER ONE. SOMETIMES HAS TICKING NOISE AT START UP THAT SEEMS TO GO AWAY AFTER RUNNING FOR 5-30SECONDS. HAS P0016 CODE AND P0299 CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816573December 28, 2015
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT OBSERVED THAT THE CONNECTOR DETACHED FROM THE POSITIVE SIDE OF THE BATTERY POST. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MAUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811999December 23, 2015
ENGINE, FUEL/PROPULSION SYSTEM
MY TRUCK HAS OVER 115,000 MILES ON IT NOW I DRIVE 50,000+ MILES A YEAR. I BOUGHT THE VEHICLE NEW 1ST OCCURRENCE WAS AT APPX 50,000 MILES I WAS ATTEMPTING TO PASS ON INTERSTATE THE ENGINE STALLED STARTED RUN ROUGH AND LOST POWER THIS CORRECTED IT SELF AFTER I LET OFF THE THROTTLE IN A FEW SECONDS. IT DID THIS ONE MORE TIME A FEW DAYS LATER. TALKED TO LOCAL DEALER ASKED ABOUT FUEL FILTER, THEY SAID THERE WAS NO FILTER. THEY RECOMMENDED RUNNING FUEL INJECTOR CLEANER. I DID THIS AND CONTINUED TO DO THIS BUT ENGINE IDLED ROUGH AT STOP SIGNS EVEN IN PARK. IT FINALLY DID THE SAME THING A THIRD TIME AND THEN AGAIN FROM A STOP SIGN. I HAD SPARK PLUGS REPLACED THIS WAS AT 95,000 MILES THIS HELPED I DID NOT HAVE THE STUMBLE PROBLEM AGAIN BUT STILL IDLES ROUGH. FINALLY 2 DAYS AGO IT WAS GOING DOWN ROAD AND WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE PULLED OVER SHUT OFF AND RESTART ENGINE IT WENT INTO NORMAL MODE NO PROBLEM. I HAVE CLEANED THE MAP SENSORS ALL THREE BUT NO HELP. I DID NOTE MAP SENSORS ARE WET. I REAR IN ONE OF YOUR MANY COMPLAINTS ABOUT THIS PROBLEM THAT IT MAY BE CONDENSATION FROM INTER-COOLER THIS SOUNDS PLAUSIBLE. WHEN IT GOES INTO LIMP IT DOES NOT THROW A CODE SO NO WAY TO KNOW WHAT IS WRONG. I HAVE SPOKE TO MY DEALER NO HELP. I HAVE NOT CALLED FORD YET. I HAVE REAR MULTIPLE (100S) OF SIMILAR COMPLAINTS A LOT OF THEM ON YOUR SITE. WILL IT TAKE SOMEONE DYING FOR YOU TO FORCE FORD TO FIX THIS. THE TRUCK COST OVER 50,000 I AM STILL PAYING FOR IT AND IT IS UNSAFE. I HAD A NISSAN WITH OVER 300,000 MILES AND NO PROBLEMS DO WE NEED TO BUY FOREIGN MADE VEHICLES TO GET A GOOD PRODUCT? WILL AMERICAN COMPANIES NOT STAND BEHIND THEIR PRODUCTS? I AS A TAX PAYER BAILED OUT FORD AND GM CAN I NOT EXPECT A QUALITY MADE PRODUCT IN RETURN! I GUESS AFTER SOMEONE DIES IN A CRASH CAUSED BY THE F150 STALLING ON THE HIGHWAY THE NHTSA WILL FINALLY STEP IN AN FORCE A RECALL!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811943December 23, 2015
POWER TRAIN
I HAVE SOME STRANGE SHIFTING ISSUES WITH THIS TRUCK FORD HAS DENIED ME A FIX. AS OF NOW, IT SEEMS TO BE CONSISTENT WITH THE SPLIT TWO-PIECE DRIVE SHAFT "BUMP". (SPLINE YOKE NEEDS GREASE) OR TSB 14-0090 FOR THE REAR DIFFERENTIAL. IT FEELS LIKE SOMETIMES YOU HIT A BUMP BUT THE ROAD IS SMOOTH. DRIVE SHAFT SPLINE NEEDS GREASE? ALSO, VERY ROUGH "CLUNK" WHEN SHIFTING FROM REVERSE TO DRIVE AND VICE-VERSA. SECOND GEAR SHUDDERING AT TIMES UNDER SLIGHT ACCELERATION. ROUGH SHIFTING RANDOM, BUT IT HAPPENS FROM TIME TO TIME. I'VE BEEN TO ONE DEALERSHIP SEVERAL TIMES. I'VE CONTACTED FORD CUSTOMER SERVICE FOR SOME ASSISTANCE...THE FIRST TIME I GOT BASICALLY NOWHERE. THIS TIME, THE REPRESENTATIVE FROM FORD SAYS SHE CANNOT TALK TO ME AT THE TIMES I AM AVAILABLE. I FEEL LIKE THEY ARE HIDING THE PROBLEMS WITH REFUSAL TO "FIX" THE TRUCK. I KNOW I'VE READ ALL OVER THE INTERNET THIS IS HAPPENING TO OTHER F-150 OWNERS. VERY FRUSTRATING AND ANNOYING. I'VE TALKED TO A LOCAL AREA DRIVE-TRAIN SPECIALTY SHOP. HE SAID TO BRING IT BY AND LOOK AT IT FOR ME AT A COST. HOWEVER, MY TRUCK IS STILL WITHIN THE DRIVE-TRAIN WARRANTY...BUT FORD REFUSES TO ASSIST THEIR VERY OWN CUSTOMERS. NOT A VERY HAPPY CUSTOMER ANY MORE. I JUST WANT MY TRUCK REPAIRED PERMANENTLY. OH, YES, THE DEALERSHIP DID FINALLY REPLACE THE FRONT PUMP ASSEMBLY IN THE TRANSMISSION EARLIER THIS YEAR, BUT THAT HAS NOT RESOLVED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809601December 11, 2015
SERVICE BRAKES
ON 5/1/15, WHILE BACKING OUT OF MY DRIVEWAY, AS I ATTEMPTED TO BRAKE, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR, AND THERE WAS NO STOPPING POWER. WHILE ATTEMPTING TO PUMP THE BRAKE AND USE THE PARKING BRAKE, MY VEHICLE CROSSED THE STREET, WENT UP THE CURB, AND STRUCK MY NEIGHBOR'S LANDSCAPE WALL, DAMAGING IT SEVERELY. TOTAL DISTANCE TRAVELLED WAS APPROXIMATELY 2.5 TRUCK LENGTHS BEFORE IMPACTING THE NEIGHBOR'S WALL. UPON INSPECTION BY MYSELF AND LATER MY INSURANCE INVESTIGATOR, THE BRAKE FLUID RESERVOIR WAS EMPTY, BUT THERE WERE NO OBVIOUS SIGNS OF LEAKAGE. NO PUDDLES OR VISIBLE BRAKE FLUID. TRUCK WAS TOWED TO LOCAL DEALER WHO DIAGNOSED THE PROBLEM AS 'BRAKE FAILURE DUE TO LEAK FAULTY BRAKE MASTER CYLINDER'. WITHIN A FEW DAYS, THE BRAKES AGAIN DID NOT FEEL RIGHT WITH A STRANGE PEDAL FEEL. GRADUALLY, THE WORSENING PEDAL FEEL WAS ACCOMPANIED BY A METALLIC SCRAPING OR GRINDING NOISE. A SECOND TRIP TO A DEALER REVEALED A FAILED BRAKE BOOSTER DUE TO BRAKE FLUID INGESTION, WHICH ALSO EXPLAINED WHY THERE WAS NO VISIBLE EVIDENCE OF A LEAK AFTER THE CRASH. THE BRAKE BOOSTER OPERATES AT A VACUUM, SO AS THE MASTER CYLINDER LEAKED CATASTROPHICALLY, THE BOOSTER SUCKED IN THE FLUID, CAUSING IT TO ULTIMATELY FAIL AS WELL. BOTH THE BRAKE MASTER CYLINDER AND THE BRAKE BOOSTER WERE REPLACED UNDER WARRANTY. I AM SURPRISED THAT THERE AS BEEN NO ACTION ON THIS ISSUE YET - THE COMPLETE FAILURE OF THE MOST IMPORTANT SAFETY SYSTEM OF A 2.5+ TON VEHICLE - AS THERE ARE NUMEROUS NEARLY IDENTICAL FAILURE MODES WITH THIS MODEL AND YEAR. I TRULY HOPE NOBODY IS KILLED BY THIS; IT WAS TRULY TERRIFYING TO BE WITHOUT BRAKES WHILE MOVING IN REVERSE IN A MASSIVE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10809155December 9, 2015
VISIBILITY/WIPER
BACK WINDOW SHATTERED, POWER SLIDING BACK WINDOW (DRIVERS SIDE, 3 PART BACK WINDOW). USED REAR DEFROST FOR A FEW MINUTES AND IT BLEW UP AT A STOPLIGHT, SOUNDED LIKE A GUNSHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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