Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10428273October 3, 2011
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY TRUCK WAS PARKED OUTSIDE MY HOUSE AND ALL OF A SUDDEN GOT ON FIRE UNDER THE HOOD FOR NO REASON. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10428289October 3, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE PARKED AND UNOCCUPIED, THE VEHICLE IGNITED IN FLAMES. THE FIRE STARTED UNDER THE HOOD FROM THE DRIVER SIDE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS AN UNKNOWN RECALL THAT COULD HAVE BEEN ASSOCIATED WITH THE FAILURE. THE CONTACT STATED THAT THE CAUSE OF THE FIRE WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10427990September 30, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING THERE WAS A LOUD NOISE IN THE REAR OF THE VEHICLE AND FOUND THAT THE SPARE TIRE SEPARATED FROM THE VEHICLE DUE TO CORRODED CABLE AND CLIP HOLDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428070September 30, 2011
STRUCTURE:BODY
ON AUGUST 20, 2011 ON MY WAY HOME, MY SPARE TIRE THAT WAS MOUNTED UNDER TRUCK FELL ONTO ROADWAY. I RECOVERED THE TIRE AND PARTS FROM ROAD AND LOOKED UNDER TRUCK FOR CAUSE. THE CABLE AND CLAMP THAT HOLDS THE SPARE TIRE HAD CORRODED AND BROKEN CAUSING THE TIRE TO FALL TO ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427721September 28, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT SHE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL TANK AFTER RECEIVING THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE, BUT REFUSED TO REPAIR THE FUEL TANK BECAUSE THE RECALL WAS ONLY ADDRESSING FAILURES ASSOCIATED WITH THE FUEL TANK STRAPS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000. THE VIN WAS UNAVAILABLE. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426762September 22, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT ALSO STATED THAT HE FUEL TANK WAS LEAKING AS A RESULT OF THE CORRODED STRAPS, BUT THE DEALER WOULD NOT REPLACE THE FUEL TANK BECAUSE IT WAS NOT PART OF THE RECALL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426112September 15, 2011
SERVICE BRAKES, HYDRAULIC
MID VEHICLE FRAME LOCATION BRAKE LINE BURST DUE TO RUSTING OUT WHILE BACKING AN RV INTO A CAMPING SITE. LOST ALL BRAKING FLUID AND BRAKES. HAD JUST COMPLETED TRAVELING TWO HOURS ON INTERSTATE HIGHWAYS TOWING A 3,500 LB. TRAILER. I WAS VERY LUCKY THAT FAILURE OCCURRED WHILE BACKING THE TRAILER AT ALMOST NO SPEED AND PARKING BRAKE STOPPED THE TRUCK. DECIDED TO REPORT THIS FAILURE AFTER VEHICLE WAS JUST RECALLED DUE TO RUSTING GAS TANK STRAPS. FRAME OF VEHICLE IS BADLY RUSTING AND FORD MUST DO MORE TO PREVENT FRAME AND UNDERCARRIAGE COMPONENTS FROM RUST OUT DUE TO WINTER DRIVING CONDITIONS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423050September 2, 2011
STEERING
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE PASSENGER SIDE TIE ROD FRACTURED WHILE DRIVING 70 MPH, CAUSING HIM TO LOSE CONTROL OF HIS VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPAIRED THE INNER PASSENGER TIE ROD. THE CURRENT MILEAGE WAS 127,000. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422575August 30, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE SMELL OF FUEL EMITTED FROM THE FUEL TANK. THE CONTACT THEN DISCOVERED THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE REPAIR DID NOT INCLUDE THE FUEL TANK ONLY THE STRAPS THAT HELD THE TANK IN PLACE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 10/18/11*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY PLACED TEMPORARY STRAPS ON THE VEHICLE UNTIL THE PERMANENT STRAPS BECAME AVAILABLE. THE GAS TANK STRAPS CORRODED AND WEAKENED TO THE POINT WHERE FUEL WAS LEAKING. THE CONSUMER WAS INFORMED THE GAS TANK WAS NOT COVERED IN THE RECALL, BECAUSE IT DID NOT FALL TO THE GROUND. THE CONSUMER STATED THAT SINCE THE GAS TANK AND STRAP WERE MADE FROM DIFFERENT MATERIAL, AND THE SALT CREATED A CHEMICAL REACTION AND DESTROYED THE STRAP AND THE TANK, THE TANK SHOULD BE INCLUDED IN THE RECALL. UPDATED 02/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422485August 29, 2011
POWER TRAIN
SPARK PLUG BLOW OUT ON A 2002 F-150 WITH ONLY 47K MILES ON THE TRUCK. THIS TRUCK IS NOT A WORK TRUCK, BUT AN EVERY DAY TRUCK. I DO NOT HAUL A LOT, AND HAVE TREATED THIS TRUCK WITH A LOT OF CARE. IT WILL COST ME $1100 TO GET FIXED. THIS DESIGN FLAW SHOULD OF HAD A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418055August 8, 2011
FUEL SYSTEM, GASOLINE
STRAPS BROKE ON GAS TANK WHILE DRIVING CAUSING IT TO FALLOFF AN BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417991August 8, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE AT ANY TIME. THE DEALER WAS NOTIFIED, BUT INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THIS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 09/21/11*LJ THE CONSUMER STATED THE AIR BAG LIGHT STARTED STAYING ON OR FLASHING INTERMITTENTLY. NOW, THE LIGHT STAYS ON CONSTANTLY. UPDATED 10/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417808August 6, 2011
ELECTRICAL SYSTEM
COIL PACK CAUSING ENGINE TO MISFIRE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417002August 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
TURNED OVER MY 2002 FORD F-150. A LOUD POP OCCURRED AS A SPARK PLUG/COIL PACK BLEW OUT. THIS IS THE 3RD COIL PACK THAT HAS BLOWN SINCE APRIL OF 2009. THEY FIX IT EVERY TIME BY HAVING TO REPLACE THE COIL PACK AND SPARK PLUG, ALONG WITH HAVING TO RE-TAP THE HEAD. LUCKILY, THIS TIME, I WAS IN A GROCERY STORE PARKING LOT. THE LAST TWO TIMES, MY WIFE AND I WERE DRIVING THE TRUCK WHEN IT HAPPENED, WHICH PLACED US IN DANGER BECAUSE IT COULD HAVE CAUSED AN EXPLOSION. I KNOW THERE ARE QUITE A FEW OTHER PEOPLE SAYING THE SAME THINGS ABOUT THAT HAPPENING TO THEM MULTIPLE TIMES. I THINK IT'S TIME THAT FORD PUSHES A RECALL THROUGH DEALING WITH THE COIL PACKS, AS MORE AND MORE PEOPLE ARE AFFECTED BY THE SAME ISSUE, BEFORE SOMEONE IS SERIOUSLY HURT AS A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416778August 2, 2011
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
WENT TO MAKE AN APPOINTMENT WITH FIRESTONE TO HAVE MY PLUGS CHANGED PER FORD MANUAL ON MY 2002 F150 5.4 LITER V8. IT WAS TOLD TO ME THAT THEY WOULD NOT TOUCH THE VEHICLE AS I SHOULD CONTACT FORD DIRECTLY. THEY CLAIM THE PLUGS EXPLODE. WE THEN CALLED THE FORD DEALER SERVICE DEPARTMENT IN SAYVILLE THE WOMAN STATED AT SAYVILLE FORD SERVICE DEPARTMENT THE PLUGS WOULD COST TO REPLACE $ 383.00 UNLESS THE PLUGS EXPLODE INSIDE THE ENGINE WHEN REMOVED THEN IT WOULD COST 1/2 HOUR MORE PER PLUG AS THEY ARE HAVING PROBLEMS WITH THE PLUGS EXPLODING IT COULD RUN UP TO A TOTAL COST OF$ 800.00 MAX TO REMOVE. SOMETHING ABOUT NEW SLEEVE HAS TO BE REPLACED WHEN IT EXPLODES. I WAS REALLY IRATE WE ARE ONLY TALKING ABOUT PLUGS. I THEN CONTACTED FORD AT 1 800 392-3673 AT CUSTOMER RELATIONSHIP CENTER CLAIMS THEY KNOW NOTHING ABOUT THIS PROBLEM WELL I HAVE A PROBLEM WITH THIS IF FIRESTONE WILL NOT TOUCH THE VEHICLE AND THERE OWN FORD DEALERS EXPLAINS THEY HAVE A MAJOR PROBLEM THEN HOW DO YOU NOT KNOW ABOUT IT. PROBLEM. I HAVE A BIG PROBLEM WITH THIS NOT ONLY CONCERNS ABOUT ENGINE ALSO THE COST FACTOR WITH REGARDS WITH THE REMOVAL OF DEFECTED PLUGS I BELIEVE THEY ALREADY KNEW OF THIS PROBLEM AND AS USUAL THEY ARE TRYING TO PASS THE DEFECT TO THE CONSUMER. IT NEEDS TO BE STOPPED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413119July 16, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK STRAPS RUSTED OUT CAUSING FUEL TANK TO BREAKAWAY FROM THE VECHICLE . FUEL TANK DRAGGED ON THE HIGHWAY SPILLING ENTIRE 25 GALONS OF FUEL. FIRE DEPARTMENT WAS CALLED TO REMOVE THE TANK BEFORE THE TRUCK COULD BE TOWED. FUEL TANK IS DAMAGED BEYOND REPAIR NEEDING REPLACEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413090July 15, 2011
SUSPENSION:REAR
MY TRUCK THAT I BOUGHT BRAND NEW IS A 2002 FORD F150 SUPERCREW THAT I TAKE VERY GOOD CARE OF. THE TRUCK HAS JUST OVER 64,000 MILES ON IT. ON OCCASION I DO USE THE TRUCK LIKE A TRUCK AND TOW A 19' BOAT WITH IT AND I USE IT TO PICK UP LUMBER ETC... THREE WEEKS AGO I BEGAN TO HEAR AN ODD METALLIC SOUND FROM THE BACK OF THE TRUCK WHILE GOING OVER BUMPS IN THE ROAD. I CLIMBED UNDERNEATH AND GRASPED DIFFERENT COMPONENTS OF THE SUSPENSION AND DRIVE TRAIN AND PUSHED AND PULLED ON THEM EXPECTING TO FIND SOMETHING LOOSE. I DIDN'T FIND ANYTHING. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND I HEARD A VERY LOUD BOOM! I PULLED OVER AND AGAIN LOOKED AT THE REAR END OF THE TRUCK AND FOUND THAT THE MOUNT THAT HOLDS THE REAR LEAF SPRING TO THE FRAME BODY HAD BROKEN RATHER VIOLENTLY AND SENT THE END OF THE SPRING WITH HALF OF THE MOUNT THRU THE UNDERSIDE OF THE TRUCK BED. I WAS ABLE TO LIMP HOME. I BROUGHT THE TRUCK TO THE LOCAL BODY/ FRAME SHOP AND THE OWNER TOLD ME THAT HE HAS BEEN SEEING ALOT OF THESE LATELY AND IT IS A COMMON PROBLEM. AFTER INSPECTION HE FOUND THE OTHER SIDE WAS EQUALLY RUSTED AND READY TO LET GO, WHICH CONCERNED ME SINCE THAT IS THE SIDE WITH THE GAS TANK ON IT. IN HIS EXPERT OPINION HE BELIEVES THAT FORD HAD UNDERBUILT THE LEAF SPRING MOUNTS AND THAT IS WHY THEY ARE BEGINING TO FAIL ON TRUCKS THAT ARE AROUND THE AGE OF MINE. THE FRAME IS SAFE AND SOLID ENOUGH BUT THE MOUNTS FOR PARTS OF THE SUSPENSION APPEAR NOT TO BE. I AM FORTUNATE THAT I WAS NOT TOWING MY BOAT, OR THAT THE BED WAS NOT LOADED AND I WAS NOT DRIVING MORE THAN 35 MPH WHEN THE MOUNT LET GO. I DON'T KNOW WHAT MIGHT HAVE HAPPENED IF I WAS ON THE HIGHWAY AT 65 MPH. THE REPAIR COST $659 AND IN MY OPINION IT IS SOMETHING THAT SHOULD NOT HAVE FAILED CONSIDERING THE AGE, CONDITION AND THE LOW MILES I HAVE ON THE TRUCK. IF THIS TRULY IS A COMMON PROBLEM THAT FORD F150'S LIKE MINE POSSESS THAN IT IS ONLY MATTER OF TIME BEFORE THE FAILURE OF THESE PARTS CAUSE A BAD ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412312July 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT SPARK PLUG NUMBER SIX BLEWOUT, DAMAGING THE ENGINE COIL AND REDUCING THE POWER OF THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A FACTORY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 102,000. UPDATED 10/12/11*LJ UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412101July 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED IT CAUGHT FIRE . THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED OF THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WAS DAMAGE TO THE ROOF OF THE BUILDING WHERE THE VEHICLE WAS PARKED. A CONSUMER WHO OCCUPIED THE BUILDING OBSERVED THAT THE VEHICLE WAS ON FIRE, SUFFERED SMOKE INHALATION AND WAS TREATED AT THE SCENE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,125.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10411753July 11, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED HE HEARD A LOUD NOISE AND NOTICED THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THE FIRE INITIATED IN THE ENGINE. THERE WAS NO MENTION OF A FIRE REPORT BEING FILED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILES WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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