Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10865145May 16, 2016
POWER TRAIN
VEHICLES HAS SEVERAL TIMES AFTER BEING AT A STOP, VEHICLE WILL NOT ENGAGE TRANSMISSION. VEHICLE WILL ACCELERATE ENGINE RPM'S, BUT IS LIKE IT IS NEUTRAL AND SPEEDOMETER GOES TO 0. VEHICLE WILL ROLL, BUT STOPS IN MIDDLE OF ROAD, INTERSECTION OR SHOULDER IF ENOUGH SPEED BEFORE IT STOPS. BROUGHT VEHICLE IN 2 TIMES AND KINSEL FORD DEALERSHIP CAN'T GET IT DUPLICATE PROBLEM. CALLED FORD MOTOR AND THEY TOLD ME THEY CAN'T HELP ME UNTIL A CERTIFIED TECHNICIAN SEES IT. WAS TOLD I NEED TO DRIVE VEHICLE UNTIL IT DOES THIS AGAIN AND CALL ROADSIDE ASSISTANCE AND DON'T RESTART SO CODES WON'T CLEAR. I FEEL THIS WAS UNSAFE BECAUSE VEHICLE CAN STALL IN A INTERSECTION AND CAUSE A CAUSE A WRECK. FORD TOLD ME THEY COULDN'T HELP ME UNTIL THEY COULD ACTUALLY SEE THIS PROVE. I HAVE TO HAVE A VEHICLE AND DRIVE IT UNTIL IT DOES IT SO I CAN GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864714May 13, 2016
SERVICE BRAKES
ON 05/03/16 I WENT TO BRING MY 9500LB RV HOME FROM STORAGE. WHILE DRIVING TO THE LOT THE TRUCK BRAKES WERE FINE. AFTER HOOKING UP THE RV TO THE TRUCK AND PULLING OUT OF THE LOT THE BRAKES WERE STILL FINE. BUT AS I APPROACHED A TRAFFIC LIGHT, I PRESSED ON THE BRAKES AND NOTHING WAS THERE, NO BRAKES AT ALL. RED LIGHTS ON THE DASH WAS THE ONLY WARNING I GOT, BUT NOT UNTIL IT WAS TO LATE. IF NOT FOR THE RV HAVING BRAKES I WOULD NOT HAVE BEEN ABLE TO STOP. I WAS ABLE TO GET THE RV HOME. I PUT FLUID IN THE BRAKE RESERVOIR. I THEN DROVE DOWN THE STREET (WITHOUT RV) WITH BRAKES BUT AFTER THE THIRD STOP I LOST ALL BRAKES. I WAS ABLE TO PULL INTO A LOCAL REPAIR SHOP AND HAD THEM FIX THE ISSUE. I WAS TOLD THE MASTER CYLINDER WAS LEAKING ALL FLUID INTO THE BRAKE BOOSTER, AND WHEN THE MECHANIC REMOVED THE BOOSTER HE POURED FLUID FROM THE BOOSTER. BEFORE I LEFT MY HOUSE I FOUND NO WET BRAKES OR FLUID IN THE ENGINE COMPARTMENT OR ON THE GROUND. I WAS TOLD THE SAME BY THE MECHANIC. I CALLED MY FORD DEALERSHIP AND TOLD HIM OF THE ISSUE AND HE STATED BECAUSE I WAS OUTSIDE MY WARRANTY (45000 MILES) IT WOULD NOT HAVE BEEN COVERED. HE MADE NO MENCHIN OF THE POSSIBLE BRAKE ISSUES. I WENT ON THE INTERNET TO SEE IF OTHERS HAD A SIMILAR ISSUE AND FOUND OUT ABOUT THE INVESTIGATION. I'M WRITING YOU TODAY TO LET YOU KNOW THIS IS HAPPENING WITHOUT ANY WARNING. I HAVE ALL THE PARTS AND THE REPAIR COST ME 873.26. ALL STREETS WERE LOCAL STREETS. SEVERAL TRAFFIC LIGHTS. AFTER I LOST BRAKING I WAS ABLE TO STOP AND ENTER MY RESIDENTIAL STREET BY USING TRAILER BRAKES AND THE EMERGENCY TRUCK BRAKES. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864560May 12, 2016
POWER TRAIN
TRUCK SHIFTS UP & DOWN BY SELF. JERKS HARD WHEN SHIFTING. WHEN STOPPED SPEEDO GOES TO 30 TO 50 AND SHOWS IN 3RD GEAR. AT START IN THIS SITUATION IT JUMPS VIOLENTLY FORWARD. WHEN TRYING TO MERGE WITH TRAFFIC WILL NOT SHIFT OUT OF 1ST GEAR. RESTART AND TAKE BACK ROADS AS IT IS NOT SAFE IN TRAFFIC OR WHERE THERE ARE PEDESTRIANS AT A CROSS WALK. PHIL LONG FORD DENVER IS WAITING TO HEAR FROM FORD. FORD HAS STARTED A CASE REPORT ON THIS VEHICLE BUT HAS NOT RESPONDED. I AM CONCERNED THIS IS A BIG SAFETY PROBLEM. THIS APPEARS TO HAPPEN WHEN THE TRANSMISSION TEMPERATURE GOES UP OVER 200 DEGREES F. THE PROBLEMS HAPPEN WHILE STOPPED, STOPPING, STARTING HIGHWAYS OR SECONDARY ROADS, THIS HAPPENED 2 TIMES WITHIN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864491May 11, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE TRUCK WILL DOWN SHIFT WHILE DRIVING. IT HAS HAPPENED A FEW TIMES NOW. I WAS DRIVING ABOUT 30MPH AND EXPERIENCED A DROP IN POWER AND THE GAUGES STARTED JUMPING ALL OVER. IT ALSO DROPPED TO 1ST GEAR WHEN I WAS ON THE HIGHWAY DOING 70 MPH. IT FELT LIKE SOMEONE THREW THE E-BREAK. QUICK JERKING MOTION. I HAD TO PULL OVER AND SHUT THE TRUCK OFF. THANKFULLY MY FAMILY WAS NOT IN THE VEHICLE AND NO ONE WAS DIRECTLY BEHIND ME. THE FEW OTHER TIMES IT HAPPENED I NOTICED SOMETHING GOING WRONG SO I QUICKLY PULLED OFF THE ROAD AND SHUT IT DOWN. TURNING IT OFF SEEMED TO "RESET" THINGS AND LET ME GET HOME. I HAD A DIAGNOSTIC RAN AND IT CODED #4 SPARK PLUG AND #4 COIL. I HAD BOTH OF THOSE REPLACED - AND EXPERIENCED THE SAME ISSUE THE VERY NEXT DAY! RAN ANOTHER DIAGNOSTIC AND IT CODED THE SAME WAY! TOOK IT TO A FORD DEALERSHIP TO CHECK IT OUT AND THEIR FINAL ANSWER WAS "NEEDS A NEW ENGINE". IT HAS 110K MILES ON IT AND I BOUGHT IT LESS THAN 1 YEAR AGO AND IT NEEDS A NEW ENGINE? I HAVE $700 WRAPPED UP IN REPLACING PARTS THAT DID NOT NEED REPLACING AND DIAGNOSTICS THAT DID NOT GIVE ME A REALISTIC SOLUTION. THIS DOES NOT SOUND LIKE AN ENGINE ISSUE- SOUNDS VERY SIMILAR TO THE RECENT RECALL ON THE 2011-2012 MODELS. TRUCK IS PARKED IN THE DRIVEWAY. NO ONE IN MY FAMILY WILL BE DRIVING IT. HOPE TO HEAR THAT FORD RECOGNIZES THE BIGGER ISSUE HERE AND STEPS UP TO TAKE CARE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863877May 9, 2016
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING, INCLUDING BUT NOT ALWAYS WHILE DRIVING ON THE INTERSTATE DURING HEAVY FAST TRAFFIC, AND INCLUDING BUT NOT ALWAYS WHILE PULLING A TRAILER, THE ORANGE WRENCH LIGHT COMES ON, THE TRUCK ABRUPTLY ENTERS "LIMP" MODE REQUIRING RAPID PULLING OFF THE HIGHWAY IN ORDER TO STOP AND RESTART THE ENGINE, AND THEN A DANGEROUS PULLING BACK ON THE HIGHWAY FROM THE BREAKDOWN LANE IN HEAVY TRAFFIC. THIS HAS BEEN DIAGNOSED AS NEEDING A THROTTLE BODY REPLACEMENT #BL3Z-9E926-B, BUT I AM TOLD BY A FORD DEALER THAT THERE ARE ABOUT 3300 OTHERS WAITING FOR THIS PART AND THAT THEY ARE SO BACKLOGGED THAT NO DELIVERY DATE IS YET IN THEIR SYSTEM. RAPID, UNEXPECTED, AND REPEATED LOSS OF POWER WHILE DRIVING IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862932May 4, 2016
POWER TRAIN
WHILE DRIVING 75 MPH THE TRANSMISSION DROPPED INTO A LOW GEAR ENOUGH TO MAKE THE TIRES BARK, THEN WITHIN SECONDS WHILE ASSESSING WHAT HAPPENED IT HAPPENED AGAIN. I PUT THE VEHICLE IN NEUTRAL AND COASTED TO THE SHOULDER. IF A CAR HAD BEEN FOLLOWING WITHIN 3 OR 4 CAR LENGTHS THERE WOULD HAVE BEEN A COLLISION. THE ACTION WAS SEVERE AND ABRUPT. THE MOTOR NEVER SHUT OFF, BUT THE TRANSMISSION SHIFTED INTO A LOWER GEAR TWICE BEFORE I WAS ABLE TO PUT IT IN NEUTRAL AND WORK MY WAY TO THE SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862503May 2, 2016
ENGINE
LOSS OF POWER AND SHUDDER AT SPEEDS OF 60+MPH WHEN TRYING TO ACCELERATE TO PASS OTHER VEHICLES OR GOING UP HILLS. IN 2014 I PURCHASED A USED 2013 FORD F-150 ECO BOOST TRUCK. ABOUT A MONTH AGO I EXPERIENCED A SHUDDER AND LOSS OF POWER WHEN TRYING TO PASS ANOTHER VEHICLE WHILE DRIVING ON THE FREEWAY. THE MPH WAS ABOUT 70+ MILES. SINCE THAT TIME IT HAPPENS ALL OF THE TIME WHEN DRIVING ABOVE 60MPH OR HIGHER WHEN I TRY TO ACCELERATE. IF I GRADUALLY ACCELERATE IT DOESN'T HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862656May 2, 2016
ENGINE
ON 03/17/2016 I WAS DRIVING ON ROUTE 287 IN NEW JERSEY IN THE FAST LANE AT SPEEDS AROUND 65 MPH MY TRUCK HAD A LOSS OF POWER. THE CHECK ENGINE LIGHT NEVER CAME ON AND THE TRUCK STARTED SHUTTERING REALLY BAD, WITH THE ACCELERATOR PUSHED DOWN THE TRUCK WAS SLOWING DOWN AND THE CARS BEHIND ME WERE HITTING THEIR BRAKES. AFTER ABOUT 2 MINUTES THE TRUCK WENT BACK TO NORMAL. I BROUGHT THE TRUCK TO THE DEALERSHIP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. THEY SAID THEY KNOW ABOUT THIS ISSUE AND REMOVED THE AIR DEFLECTOR AND REPROGRAMMED THE POWERTRAIN CONTROL MODULE. 7 DAYS LATER I HAD ANOTHER CLOSE CALL ON ROUTE 287 IN NEW JERSEY WHEN MY TRUCK STARTED MISFIRING AND SHUTTERING. AGAIN NO CHECK ENGINE LIGHT EVER CAME ON. I BROUGHT THE TRUCK BACK TO THE DEALERSHIP. THERE WERE NO DIAGNOSTIC TROUBLE CODES OR ALARMS. THE MECHANIC TOOK THE TRUCK FOR A TEST DRIVE USING AN INTEGRATED DIAGNOSTIC SYSTEM AND FOUND A POWER BALANCE AND CYLINDER #4 MISFIRE. THEY REPLACED #4 COIL AND GAVE THE TRUCK BACK TO ME. 24 HOURS LATER AND ANOTHER CLOSE CALL THE TRUCK IS BACK TO THE DEALERSHIP AND I WAS TOLD IT WAS ANOTHER CYLINDER #4 MISFIRE. THE DEALERSHIP IS BEING VERY HELPFUL AND TRYING EVERYTHING THEY CAN BUT THIS IS AN ENORMOUS SAFETY PROBLEM AND IF THIS ISSUE IS NOT CORRECTED IT CAN TURN INTO A FATAL ENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862333April 30, 2016
SERVICE BRAKES
COMPLETE BRAKE FAILURE WHILE PULLING A TRAVEL TRAILER ON I-95 IN VIRGINIA. THE LOW BRAKE FLUID LIGHT CAME ON, IMMEDIATELY FOLLOWED BY THE BRAKE FAILURE LIGHT COMING ON. FORTUNATELY, I WAS ABLE TO COAST TO ALMOST A STOP AT AN UPHILL EXIT RAMP AND THEN APPLY THE EMERGENCY BRAKE. THE TRUCK AND TRAVEL TRAILER HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT THE MASTER CYLINDER HAD FAILED AND THE BRAKE FLUID WAS PUMPED INTO THE BRAKE BOOSTER AND CONTAMINATED THE WHOLE BRAKING SYSTEM. ALL PARTS NEEDED TO NE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862331April 30, 2016
SERVICE BRAKES
BRAKE FAILURE WHILE PULLING A TRAVEL TRAILER ON I-95 IN VIRGINIA. THE LOW BRAKE FLUID LIGHT CAME ON AND THEN THE COMPLETE BRAKE FAILURE LIGHT CAME ON AND WE HAD NO BRAKES. I WAS ABLE TO COAST TO A STOP ON AN UPHILL EXIT RAMP. THE VEHICLE AND TRAILER HAD TO BE TOWED TO A FORD DEALERSHIP. WAS TOLD BY THE SERVICE MANAGER AT THE FORD DEALERSHIP THAT THE MASTER CYLINDER HAD FAILED AND THE FLUID WAS PUMPED INTO THE BRAKE BOOSTER AND CONTAMINATED THE ENTIRE BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862047April 28, 2016
SERVICE BRAKES
MASTER BRAKE CYLINDER FAILED, ALLOWING BRAKE FLUID TO ENTER BRAKE BOOSTER, RESULTING IN BRAKE FAILURE. BRAKE WARNING LAMP ILLUMINATED, WAS STILL ABLE TO STOP VEHICLE, BUT BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861964April 28, 2016
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECOME DIFFICULT TO MANEUVER AND HAD TO TURN THE ENGINE OFF AND RESTART THE ENGINE TO BE ABLE TO TURN THE STEERING WHEEL WHILE IN TRAFFIC. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER ASSIST SENSOR FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATED FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861887April 27, 2016
VISIBILITY/WIPER
A CRACK APPEARED ON 4/26/16 BEGINNING AT THE LOWER SEAL OF THE WINDSHIELD, AND EXTENDING ABOUT 8" UPWARD. THE CRACK WAS FIRST NOTED AFTER THE VEHICLE WAS STATIONARY FOR APPROXIMATELY 4 HOURS. THERE ARE NO NICKS PRESENT THAT MIGHT INDICATE THIS WAS CAUSED BY ROAD DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861190April 25, 2016
SERVICE BRAKES
ON 4/16/2016 I WAS INVOLVED IN A COLLISION. AFTER INVESTIGATING THE CAUSE, IT WAS FOUND THAT THE MASTER CYLINDER WAS LOW WITH NO VISIBLE LEAKS. WITNESS STATED THAT THEY SAW MY BRAKE LIGHTS COME ON BUT MY VEHICLE DIDN'T SLOW DOWN. I CONTACTED FORD ABOUT THIS AND THEY HAD THE "WE DON'T CARE" ATTITUDE. MY TRUCK IS STILL UNDER WARRANTY, AND HAS HAD 99% OF ALL MAINTENANCE DONE THROUGH FORD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10860626April 20, 2016
ELECTRICAL SYSTEM
REAR WINDOW WAS ROLLED DOWN WHILE 2 1/2 YEAR OLD CHILD HAD HIS ARM AGAINST THE INTERIOR DOOR, WHERE IT MEETS THE BOTTOM OF THE WINDOW. THE SKIN OF THE CHILD'S FOREARM WAS SUCKED INTO THE VEHICLE'S DOOR. CHILD WAS TRAPPED UNTIL WINDOW WAS ROLLED BACK UP. BRUISING OCCURRED BUT THE SKIN WAS NOT BROKEN. VEHICLE WAS STATIONARY AND PARKED IN A LOT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10860032April 18, 2016
FUEL/PROPULSION SYSTEM
AFTER TOWING TRUCK TO DEALER AFTER A CRANK NO START, THE DEALER DIAGNOSED THE PROBLEM AS MELTED FUSE F27 WHICH POWERS THE FUEL PUMP. SURPRISINGLY THIS FUSE HAS MELTED OFTEN ENOUGH THAT FORD HAS A SPECIFICALLY DESIGNED REWORK KIT P/N EL3Z-14293-A WHICH RELOCATES THE FUSE TO A DIFFERENT SPOT IN THE FUSE BOX WHERE A PHYSICALLY LARGER BUT IDENTICAL AMPERAGE FUSE IS USED. AFTER DOING SOME RESEARCH, SOME OF THE OTHER AFFECTED VEHICLES WITH THE MELTED F27 EXPERIENCED STALLING WHILE THEY WERE DRIVING. OTHERS HAVE HAD TO REPLACE THE ENTIRE FUSE BOX DUE TO MELTING. IT SEEMS THIS ISSUE HAS HAPPENED OFTEN ENOUGH THAT THERE IS AN OFFICIAL TSB FROM FORD (TSB-15-0137) AS WELL AS THE ABOVE MENTIONED REWORK KIT, WHICH MY DEALER HAD IN STOCK. BASED ON THE WORK PERFORMED (MOVING THE FUSE TO A DIFFERENT SPOT IN THE FUSE BOX AND REPLACING IT WITH A PHYSICALLY LARGER FUSE OF THE SAME AMPERAGE), IT SEEMS THAT THIS ISSUE IS A DESIGN PROBLEM. THIS SEEMS LIKE A POTENTIALLY DANGEROUS DEFECT THAT FORD IS MAKING CUSTOMERS PAY TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860118April 18, 2016
SERVICE BRAKES
MY LOW BRAKE FLUID LIGHT CAME ON THIS MORNING AND MY BRAKES WERE COMPLETELY OUT WHEN I STARTED MY TRUCK. NO SIGN OF LEAKING. FILLED BRAKE FLUID WENT TO WORK CAME OUT TO GET LUNCH AND BRAKE FLUID GONE AND LIGHT ON AGAIN. NO SIGN OF LEAK. 2013 F150 LIMITED WITH THE 3.5L V6 ENGINE. COULD HAVE BEEN A VERY SERIOUS INCIDENT AS I LIVE ON VERY BUSY ROADS. THIS IS EXTREMELY CONCERNING, I HAVE 2 TODDLERS I DRIVE AND PICK UP FROM SCHOOL EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859971April 17, 2016
SERVICE BRAKES
ON THIRD DAY OF OWNERSHIP THE BRAKES FAILED AND CAUSED 6000.00 DAMAGE. WHILE PARKING ON THE 4 TH LEVEL OF A PARKING GARAGE @ 10 MPH DID A U TURN TO BACK INTO A PARKING PLACE; THE BRAKES FAILED TO THE FLOOR AND THE THE TRUCK SURGED FORWARD AND HIT A CONCRETE WALL CAUSING 6000.00 FRONT EN DAMAGE . FORD WOULD NOT ACCEPT ANY RESPONSIBILITY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10855699April 15, 2016
SERVICE BRAKES
BRAKE ROTORS ARE WARPING QUICKLY; TWICE WITH ONLY 25,000 MILES. DEALER HAS TURNED ROTORS TWICE, BUT NOT WILLING TO REPLACE ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855278April 13, 2016
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
ON JANUARY 13, 2015 I WAS INVOLVED IN A HEAD COLLISION WITH A 18 WHEELER. THE SCENARIO WAS A TWO LANE HIGHWAY (HWY 67, LAKESIDE , CA), THERE IS MINIMAL ROOM FOR ERROR AND UPON IMPACT. I REMEMBER MY BRAKES DEPRESSING COMPLETELY TO THE FLOOR BOARD , YET AS THOUGH THERE WAS NO AIR LINES. IT HAS BEEN A LONG RECOVERY, WHICH IS WHY CERTAIN THINGS ARE RETURNING SLOWLY. YET, I REMEMBER THAT MY BRAKES FELT OFF OR UN-RESPONSIVE BEFORE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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