Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10949678February 5, 2017
SERVICE BRAKES
PROBLEM WITH MASTER CYLINDER POWER BOOSTER PUMP, VEHICLE FAILS TO STOP WHILE MOVING AT SHORT DISTANCE AND LOW SPEED 15 MILES OR LESS HIGHWY AND CITY. VEHICLE STOPS WHILE MOVING AT LONG DISTANCE AND HIGH SPEED 15 MILES OR MORE HIGHWAY AND CITY. BRAKE PEDALS VIBRATE AND GO TO BOTTOM AT LOW SPEEDS 15 MILES OR LESS HIGHWAY AND CITY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10949274February 3, 2017
ELECTRICAL SYSTEM
THE REAR DRIVER SIDE REAR WINDOW DEFROST CAUSED THE WINDOW TO SHATTER. THE ONLY THING HOLDING IT TOGETHER IS THE ANTI SHATTER COATING ON THE WINDOW. THIS IS PART OF THE SLIDING REAR WINDOW BUT ONE OF THE FIXED NONE MOVING GLASS. REMOTE START WAS USED AND THE TEMP WAS 24 DEG F. THE TRUCK WAS IN THE DRIVEWAY. CALLED FORD CUSTOMER SERVICE AND WAS GIVEN A CASE NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949316February 3, 2017
STEERING
AFTER STARTING FROM A STOP SIGN, ATTEMPTED TO MAKE A LEFT TURN. THE POWER STEERING FAILED, A FAIL WAS ANNUNCIATED ON THE INSTRUMENT CLUSTER, STEERING WAS EXTREMELY DIFFICULT, THE ENGINE REMAINED RUNNING. DROVE ABOUT 400 FEET TO A SAFE SPOT TURNED OFF THE ENGINE AND PARKED THE TRUCK. WHEN THE TOW TRUCK ARRIVED THE DRIVER STARTED THE ENGINE AND THE POWER STEERING WORKED NORMALLY. TOWED THE TRUCK TO A GARAGE TO HAVE IT CHECKED. 78, 700 MILES ON TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949033February 2, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE THE TEMPERATURE OUTSIDE WAS 50 DEGREES, THE CONTACT ACTIVATED THE REAR WINDOW DEFROSTER FOR APPROXIMATELY FIVE MINUTES. THE CONTACT HEARD A BANGING SOUND AND THE REAR DRIVER'S SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT PROBABLY HAD A CHIP IN THE WINDOW, WHICH CAUSED THE DAMAGE WITH THE TEMPERATURE CHANGE. THE FAILURE WAS UNDER REVIEW. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED WHILE DRIVING 20 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 37,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948643January 31, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR SLIDING WINDOW SHATTERED AFTER THE CONTACT ACTIVATED THE REAR DEFROSTER WITHOUT ANY WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. SJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948714January 31, 2017
STEERING
HAD A FAILURE OF THE POWER STEERING ASSIST WITH NO WARNING INDICATORS OR TELL TELL SIGNS OF IMMINENT FAILURE WHILE TRAVELLING. EVIDENT WHILE TURNING AND DIFFICULTY INCREASED AS SPEED WAS LOWERED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947288January 24, 2017
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I WAS DRIVING IN HEAVY TRAFFIC, ON A DOWNTOWN STREET, WHEN THE TRUCK SUDDENLY CUT OFF, LOOSING SOME BRAKING AND STEERING. THE TRUCK WOULD NOT RESTART. I PUSHED IT OUT OF THE TRAVEL LANES AND HAD IT TOWED TO MY FORD DEALER. THE DEALER FINDS A BURNT FUSE RECEPTACLE FOR THE ELECTRIC FUEL PUMP. THEN I DISCOVER THEY HAVE KNOWN ABOUT THIS PROBLEM, CREATED A REPAIR KIT, BUT FAILED TO NOTIFY OWNERS THIS IS HAPPENING. I WONDER, IF THE FUEL PUMP WIRING IS GETTING HOT ENOUGH TO MELT THE FUSE HOLDER, BUT NOT BLOWING THE FUSE, DOESN'T THIS CAUSE A PROBLEM, WHY ISN'T THE FUSE BLOWING?. IT REALLY LOOKS LIKE A FAULTY DESIGN AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT, FROM FAILING TO BE ABLE TO CONTROL THE VEHICLE WITHOUT POWER, OR THE REASON THE FUSE IS GETTING HOT, SHOWS UP AND STARTS MELTING THE WIRING TO THE FUEL PUMP. PLEASE LOOK INTO THIS, IT NEEDS TO BE RECALLED TO FIX THIS FAULTY DESIGN OR AT LEAST CONTACT THE OWNERS SO THEY COULD HAVE IT FIXED BEFORE THIS HAPPENS. FORDS FIX WAS TO REROUTE THE CIRCUIT TO ANOTHER STYLE FUSE, SO THEY KNOW, THE ORIGINAL DESIGN WILL NOT CARRY THIS CIRCUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947456January 24, 2017
ENGINE
I EXPERIENCED A CONDITION NOTED IN FORD TSB: ASI-32166 "SOME VEHICLES, WITH TURBOCHARED GASOLINE DIRECT INJECTION ENGINES, WILL EXHIBIT FLASHING MALFUNCTION INDICATOR LAMP, AN INTERMITTENT STUMBLE AND/OR MISFIRE DURING HARD ACCELERATION DURING EXTREME HUMID OR DAMP CONDITIONS." WHILE DRIVING AT A RELATIVELY STEADY 55-60 MPH (ON A RAINY AFTERNOON), I PUSHED THE ACCELERATOR DOWN IN AN EFFORT TO OVERTAKE A VEHICLE. IMMEDIATELY, THE "CHECK ENGINE" LIGHT BEGAN FLASHING, THE TRUCK BEGAN TO SHIMMY, AND I STARTED TO LOSE POWER. UNABLE TO ACCELERATE ANY MORE, I PROMPTLY EXITED THE INTERSTATE, PARKED, SHUT OFF MY VEHICLE IN AN EFFORT TO ALLOW IT TO "RESET". WHEN I RESTARTED THE VEHICLE, THE CHECK ENGINE LIGHT WAS OFF AND THE TRUCK RAN FINE. I WAS (THANKFULLY) UNABLE TO REPLICATE THE SCENARIO ON THE REMAINDER OF MY DRIVE HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947013January 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED AND LOST ENGINE POWER. THE CONTACT NOTICED EXCESSIVE SMOKE UNDER THE FRONT END OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY GET THE VEHICLE OFF THE ROADWAY. THE CONTACT NOTICED A FRAGMENT OF A FRACTURED PISTON ON THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,811.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10946888January 21, 2017
POWER TRAIN
TRANSMISSION SUDDENLY DOWNSHIFTS TO FIRST GEAR WHILE DRIVING AT A STEADY SPEED APPROXIMATELY 40-50 MPH CAUSING CARS FOLLOWING TO BRAKE SEVERELY TO AVOID COLLISION. TRANSMISSION ALSO INTERMITTENTLY FAILS TO ENGAGE IN DRIVE WHEN PULLING OUT INTO TRAFFIC LEAVING VULNERABLE TO COLLISION WITH ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946385January 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SHIFT INTO THIRD GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,793.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946170January 18, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 3 MPH, THE REAR WINDOW SHATTERED WITHOUT WARNING WHILE THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPLACEMENT OF THE WINDOW, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945490January 16, 2017
SERVICE BRAKES
1ST OCCURRENCE I WAS DRIVING IN TOWN, MODERATE TRAFFIC AND I DEPRESSED THE BRAKE PEDAL AND IT WAS ROCK SOLID AND I COULD BARELY SLOW THE VEHICLE WITH BOTH FEET PRESSING AS HARD AS I COULD AND THE BRAKE WARNING LIGHTS CAME ON. I TURNED THE VEHICLE OFF THEN WHEN I RESTARTED SEVERAL MINUTES LATER, THE ISSUE WENT AWAY. A COUPLE OF DAYS LATER, I RECEIVED THE BRAKE BOOSTER RECALL NOTICE AND TOOK THE VEHICLE IN FOR REPAIR AT THE LOCAL DEALER. A COUPLE OF WEEKS AFTER THE BOOSTER RECALL REPAIR I HAD THE SAME ISSUE ON A RURAL ROAD NEARLY CAUSING AN ACCIDENT. I TOOK THE TRUCK TO THE DEALER IMMEDIATELY WITH ALL OF THE WARNING LIGHT ILLUMINATED AND ISSUE STILL OCCURRING. THE FORD DEALER SAID IT NEEDED THE VACUUM PUMP REPLACED SO I TOLD THEM TO GO AHEAD, THEY CHARGED APPROXIMATELY $360 FOR THE REPAIR. YESTERDAY, AFTER TURNING OFF OF A RURAL ROAD TO A MORE DEVELOPED SHOPPING AREA, I LOST BRAKING FUNCTION WITH THE SAME SYMPTOMS AS PREVIOUSLY DESCRIBED AT A TRAFFIC LIGHT AND HAD TO USE THE PARKING BRAKE TO DECELERATE. I AGAIN PARKED THE VEHICLE, TURNED OFF THE IGNITION AND AFTER ABOUT 30 MINUTES, THE BRAKES WERE WORKING AGAIN.I HAVE MADE AN APPOINTMENT WITH THE DEALER TO HAVE THIS DIAGNOSED AGAIN IN 2 DAYS. THANK GOODNESS MY THIS HASN'T OCCURRED WHILE TOWING MY BOAT. THE ISSUE HAS OCCURRED IN BOTH CITY AND HIGHWAY DRIVING AND ALWAYS WHILE THE VEHICLE IS IN MOTION. ONLY ONCE DID THE BRAKE WARNING LIGHTS COME ON BEFORE LOSS OF BRAKING. THE ISSUE DID NOT OCCUR WHILE TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945580January 16, 2017
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944975January 13, 2017
VISIBILITY/WIPER
THE WEATHER WAS APPROXIMATELY 25-29 DEGREES F. I REMOTE STARTED THE TRUCK AND IT RAN FOR ABOUT 10 MINUTES BEFORE I GOT IN THE TRUCK TO DRIVE. I DROVE ABOUT 100 FEET AND HEARD A VERY LOUD BANG. I LOOKED IN MY REAR VIEW MIRROR AND SAW THAT MY DRIVER SIDE REAR WINDOW HAD SHATTERED. MY FIRST THOUGHT WAS THAT SOMETHING HIT IT, SO I GOT OUT AND LOOKED AND THERE WERE NO CHIPS OR A SPOT WHERE THE CRACK STARTED. THE WINDOW JUST BROKE FOR NO APPARENT REASON. I HAVE A REAR SLIDING WINDOW WITH DEFROST. I WAS DRIVING APPROXIMATELY 20 MPH WHEN IT HAPPENED INSIDE OF THE CITY, JUST A LITTLE WAY FROM MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945031January 13, 2017
UNKNOWN OR OTHER
MY DEFROSTER WAS TURNED ON THIS MORNING. I GOT IN MY VEHICLE 10 MINUTES LATER AND THE REAR WINDOW SHATTERED INTO A SPIDER WEB CRACK. I LOOKED ONLINE AND HAVE OVER 32 PAGES OF PEOPLE COMPLAINTS ON THE SAME ISSUE. INSURANCE COMPANY AND WARRANTY WILL NOT BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944544January 12, 2017
FUEL/PROPULSION SYSTEM
AT TIMES MY 2013 F-150 WOULD KILL AND OTHER TIMES WOULD BE NON RESPONSIVE AT IDLE WHILE TRAVELING. THE FIRST TIME IT HAPPENED WAS WHILE I WAS TRYING TO MERGE ONTO THE INTERSTATE, WHILE MERGING ONTO THE 70MPH INTERSTATE THE TRUCK IMMEDIATELY LOST POWER AFTER DRIVING OVER AN UNEVEN AREA OF ASPHALT; HOWEVER 3-4 SECONDS LATER THE THROTTLE RESPONSE RETURNED TO NORMAL. WEEKS GO BY AND I AM TRAVELING ACROSS 22 MILE CAUSEWAY BRIDGE WHICH HAS NO SHOULDERS, AS I AM ACCELERATING TO PASS A CAR THE TRUCK STALLS, NO THROTTLE RESPONSE, WITHIN A FEW SECONDS IT IS BACK RUNNING NORMAL. THE BATTERY WARNING LIGHT CAME ON AFTER FOR 30 SECONDS TO A MINUTE THEN WENT OFF. I HAD THE BATTERY AND ALTERNATOR CHECKED AND BOTH TESTED FINE. THE TRUCK RUNS FINE FOR A FEW WEEKS AND THEN IT STALLS AGAIN WHILE MERGING ON THE INTERSTATE OR WHILE PASSING ANOTHER VEHICLE.THE LAST TIME I WAS DRIVING HOME IN A HEAVY RAIN STORM AT NIGHT BUSY AREA OF INTERSTATE AND IT COMPLETELY STALLS IN PANIC I AM PUSHING ON THE ACCELERATOR HOPING I CAN MAKE IT TO THE SHOULDER CARS BEHIND ME SLIDING ALL OVER THE ROAD TRYING TO AVOID HITTING ME AND MY FAMILY; WE ARE FINALLY SAFE ON THE SHOULDER OF THE ROAD, THE TRUCK WOULD TURN OVER BUT WOULD NOT START, CHECK ENGINE LIGHT WAS ON AND OBD CODES P0201, P0202...., ACTUALLY A CODE SAYING OPEN CIRCUIT FOR EVERY INJECTOR. CALLED A WRECKER SERVICE TO HAVE THE VEHICLE TOWED TO CLOSEST FORD DEALERSHIP. THE DEALERSHIP DIAGNOSES THE PROBLEM AS FUEL PUMP FUSE HAS MELTED THE CONNECTION IN THE FUSE PANEL. ITS A" FORD TSB-15-0137 " FORD EVEN SELLS THE PART TO FIX THIS PROBLEM. HOW CAN A COMPANY ACKNOWLEDGE THEY HAVE A PROBLEM BECAUSE HEY SPECIFICALLY MADE ANOTHER PART TO FIX THE PROBLEM BUT NOT BE HELD RESPONSIBLE. I HAD TO PAY THE TOW SERVICE, RENTAL CAR, AND THE COST OF PARTS AND LABOR, FOR A PROBLEM THAT AS I GOOGLED TSB-15-0137 A LOT OF 2013 FORD F150 OWNERS ARE EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944137January 10, 2017
FUEL/PROPULSION SYSTEM
VEHICLE ENGINE LIGHT ON. CODE ERROR OF P2112. NOBLE FORD SERVICE REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. THIS PART IS NOT WARRANTY I FOUND OUT. IT SHOULD BE AS I FIND IT COULD FAULT AND LEAVE YOU IN A LIMP MODE. NOT GOOD. NOBLE FORD CHARGE $ 338.41 TO REPLACE THE THROTTLE BODY AND MOTOR ASSEMBLY. OUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943772January 9, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED WHILE THE DEFROSTER WAS ACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE AND REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. UPDATED 05/09/17*LJ THE CONSUMER STATED THE REAR WINDOW SHATTERED AFTER THE DEFROSTER WAS TURNED ON. THE CONSUMER REQUESTED TO HAVE THE DEFROSTER DISCONNECTED. UPDATED 09/06/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939973January 5, 2017
ENGINE
SINCE NEW IF TRAVELING HIGHWAY SPEED OF 70 AND I ACCELERATE TO PASS THE ENGINE STALLS WHILE IN THE PASSING MODE AND THERE IS NO POWER RESULTING IN UN ABLE TO PASS AND ENGINE LIGHT FLASHES DURING THIS HAPPENING. NOT SAFE TO PASS AT HIGH HIGHWAY SPEEDS . AT 27000 THIS IS STILL HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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